Talk-2-Safaricom, Day 2 of 6:-Competition Issues
We wish to thank all those who managed to contribute on Day 1, Consumer Issues. Feel free to throw in some belated questions for Day1 - as long as you keep the relevant subject line. Today we move onto Day2 issues that deal with competition/ market dominance issues. The currentdata from CA (Q1, 2016-17) could be a useful guideline for the dominance debate.It gives Safcom the following marketshares:- a) Mobile Subscriber population (69% of allsubscribers, closest rival has 17.5%) b) Voice Traffic (76% of all mobile voice traffic,closest rival is at 13.8%) c) Data/Internet Subsector, (63.2% ofmobile internet subscriptions, closest rival is at 21%) d) Mobile Money Transactions ( 81% of allmobile money transactions, closest rival is at 16%) I am sure we cannot ask or blame Safaricom for what it may consider a successful state of affairs :-) So please share your perspective as to whether or not Safaricom is dominant in the following sub-sectors and whether or not some intervention is required from the regulator in as far as making the market more competitive. Lets have your views, floor is open. ----thematic areas---1. Consumer Issues Day, 2. Competition Issues Day, 3. Innovators, Innovations &Suppliers Day, 4. Infrastructure & Universal AccessDay, 5. Technology & Elections Day
Hi Walu, Many thanks for your email, i applaud Safaricom for its aggressive and smart approach that has made it a leader. My question will be focused on connecting the unconnected. 1) Is there an effort to tailor make the customer service platform to include other local languages say, Luhya, Luo or Maa?, i think this will encourage more citizens who traditionally dont speak English and or Swahili to embrace telecommunications and or related services. 2) What is Safaricoms experience with Mshwari - payments , defaults in light of the challenging economic times ?, i am sure this will be an indicator of the health of the economy. Secondly i am curious to know the mechanism that is in place to refund people who might have money on Mpesa or Mshwari and pass on yet their relatives don't claim the money. 3) On the data front , can we have a status update of the Safaricom Fibre to the Home Project?, which areas have been covered?, which areas have not been covered, any challenges the company has faced from the citizens, county governments and regulators. Regards On 2/7/17, Walubengo J via kictanet <kictanet@lists.kictanet.or.ke> wrote:
We wish to thank all those who managed to contribute on Day 1, Consumer Issues. Feel free to throw in some belated questions for Day1 - as long as you keep the relevant subject line. Today we move onto Day2 issues that deal with competition/ market dominance issues. The currentdata from CA (Q1, 2016-17) could be a useful guideline for the dominance debate.It gives Safcom the following marketshares:-
a) Mobile Subscriber population (69% of allsubscribers, closest rival has 17.5%)
b) Voice Traffic (76% of all mobile voice traffic,closest rival is at 13.8%)
c) Data/Internet Subsector, (63.2% ofmobile internet subscriptions, closest rival is at 21%)
d) Mobile Money Transactions ( 81% of allmobile money transactions, closest rival is at 16%)
I am sure we cannot ask or blame Safaricom for what it may consider a successful state of affairs :-) So please share your perspective as to whether or not Safaricom is dominant in the following sub-sectors and whether or not some intervention is required from the regulator in as far as making the market more competitive.
Lets have your views, floor is open. ----thematic areas---1. Consumer Issues Day,
2. Competition Issues Day,
3. Innovators, Innovations &Suppliers Day,
4. Infrastructure & Universal AccessDay,
5. Technology & Elections Day
-- Barrack O. Otieno +254721325277 +254733206359 Skype: barrack.otieno PGP ID: 0x2611D86A
Eeih? No comments on this dominance issue? I thought it was quite hot the other week. The major issue is to debate whether Safricom is dominant. If so, is this affecting the market negatively in terms of competitors being unable to break this dominant position? What options might there be to bring about a change? Keeping in mind the other argument, should there be any change required? Toa maoni. walu. From: Walubengo J via kictanet <kictanet@lists.kictanet.or.ke> To: jwalu@yahoo.com Cc: Walubengo J <jwalu@yahoo.com> Sent: Tuesday, February 7, 2017 8:16 AM Subject: [kictanet] Talk-2-Safaricom, Day 2 of 6:-Competition Issues We wish to thank all those who managed to contribute on Day 1, Consumer Issues. Feel free to throw in some belated questions for Day1 - as long as you keep the relevant subject line. Today we move onto Day2 issues that deal with competition/ market dominance issues. The currentdata from CA (Q1, 2016-17) could be a useful guideline for the dominance debate.It gives Safcom the following marketshares:- a) Mobile Subscriber population (69% of allsubscribers, closest rival has 17.5%) b) Voice Traffic (76% of all mobile voice traffic,closest rival is at 13.8%)c) Data/Internet Subsector, (63.2% ofmobile internet subscriptions, closest rival is at 21%) d) Mobile Money Transactions ( 81% of allmobile money transactions, closest rival is at 16%) I am sure we cannot ask or blame Safaricom for what it may consider a successful state of affairs :-) So please share your perspective as to whether or not Safaricom is dominant in the following sub-sectors and whether or not some intervention is required from the regulator in as far as making the market more competitive. Lets have your views, floor is open. ----thematic areas---1. Consumer Issues Day, 2. Competition Issues Day, 3. Innovators, Innovations &Suppliers Day, 4. Infrastructure & Universal AccessDay, 5. Technology & Elections Day _______________________________________________ kictanet mailing list kictanet@lists.kictanet.or.ke https://lists.kictanet.or.ke/mailman/listinfo/kictanet Twitter: http://twitter.com/kictanet Facebook: https://www.facebook.com/KICTANet/ Unsubscribe or change your options at https://lists.kictanet.or.ke/mailman/options/kictanet/jwalu%40yahoo.com The Kenya ICT Action Network (KICTANet) is a multi-stakeholder platform for people and institutions interested and involved in ICT policy and regulation. The network aims to act as a catalyst for reform in the ICT sector in support of the national aim of ICT enabled growth and development. KICTANetiquette : Adhere to the same standards of acceptable behaviors online that you follow in real life: respect people's times and bandwidth, share knowledge, don't flame or abuse or personalize, respect privacy, do not spam, do not market your wares or qualifications.
Safaricom has over the years benefited from its current position, raking in billions in profits for its shareholders. As a public listed company, what has the company done so far to confer some of these benefits to the public, whether as part of its CSR, investments or approaches in business operations etc.? Regards, Victor K On 7 Feb 2017 11:43, "Walubengo J via kictanet" < kictanet@lists.kictanet.or.ke> wrote:
Eeih?
No comments on this dominance issue? I thought it was quite hot the other week.
The major issue is to debate whether Safricom is dominant. If so, is this affecting the market negatively in terms of competitors being unable to break this dominant position? What options might there be to bring about a change?
Keeping in mind the other argument, should there be any change required?
Toa maoni.
walu.
------------------------------ *From:* Walubengo J via kictanet <kictanet@lists.kictanet.or.ke> *To:* jwalu@yahoo.com *Cc:* Walubengo J <jwalu@yahoo.com> *Sent:* Tuesday, February 7, 2017 8:16 AM *Subject:* [kictanet] Talk-2-Safaricom, Day 2 of 6:-Competition Issues
We wish to thank all those who managed to contribute on Day 1, Consumer Issues. Feel free to throw in some belated questions for Day1 - as long as you keep the relevant subject line.
Today we move onto Day2 issues that deal with competition/ market dominance issues.
The current data from CA <http://www.ca.go.ke/images/downloads/STATISTICS/Sector%20Statistics%20Report%20Q1%202016-2017.pdf> (Q1, 2016-17) could be a useful guideline for the dominance debate. It gives Safcom the following market shares:-
a) Mobile Subscriber population (69% of all subscribers, closest rival has 17.5%) b) Voice Traffic (76% of all mobile voice traffic, closest rival is at 13.8%) c) Data/Internet Subsector, (63.2% of mobile internet subscriptions, closest rival is at 21%) d) Mobile Money Transactions ( 81% of all mobile money transactions, closest rival is at 16%)
I am sure we cannot ask or blame Safaricom for what it may consider a successful state of affairs :-)
So please share your perspective as to whether or not Safaricom is dominant in the following sub-sectors and whether or not some intervention is required from the regulator in as far as making the market more competitive.
Lets have your views, floor is open.
----thematic areas--- 1. Consumer Issues Day, 2. Competition Issues Day, 3. Innovators, Innovations & Suppliers Day, 4. Infrastructure & Universal Access Day, 5. Technology & Elections Day
_______________________________________________ kictanet mailing list kictanet@lists.kictanet.or.ke https://lists.kictanet.or.ke/mailman/listinfo/kictanet Twitter: http://twitter.com/kictanet Facebook: https://www.facebook.com/KICTANet/
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KICTANetiquette : Adhere to the same standards of acceptable behaviors online that you follow in real life: respect people's times and bandwidth, share knowledge, don't flame or abuse or personalize, respect privacy, do not spam, do not market your wares or qualifications.
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The Kenya ICT Action Network (KICTANet) is a multi-stakeholder platform for people and institutions interested and involved in ICT policy and regulation. The network aims to act as a catalyst for reform in the ICT sector in support of the national aim of ICT enabled growth and development.
KICTANetiquette : Adhere to the same standards of acceptable behaviors online that you follow in real life: respect people's times and bandwidth, share knowledge, don't flame or abuse or personalize, respect privacy, do not spam, do not market your wares or qualifications.
I will ask a question on behalf of my teenager friend, "If Safcom makes so much profit, why can't it lower data costs?" On 7 Feb 2017 4:05 a.m., "Victor Kapiyo via kictanet" < kictanet@lists.kictanet.or.ke> wrote:
Safaricom has over the years benefited from its current position, raking in billions in profits for its shareholders. As a public listed company, what has the company done so far to confer some of these benefits to the public, whether as part of its CSR, investments or approaches in business operations etc.?
Regards,
Victor K
On 7 Feb 2017 11:43, "Walubengo J via kictanet" < kictanet@lists.kictanet.or.ke> wrote:
Eeih?
No comments on this dominance issue? I thought it was quite hot the other week.
The major issue is to debate whether Safricom is dominant. If so, is this affecting the market negatively in terms of competitors being unable to break this dominant position? What options might there be to bring about a change?
Keeping in mind the other argument, should there be any change required?
Toa maoni.
walu.
------------------------------ *From:* Walubengo J via kictanet <kictanet@lists.kictanet.or.ke> *To:* jwalu@yahoo.com *Cc:* Walubengo J <jwalu@yahoo.com> *Sent:* Tuesday, February 7, 2017 8:16 AM *Subject:* [kictanet] Talk-2-Safaricom, Day 2 of 6:-Competition Issues
We wish to thank all those who managed to contribute on Day 1, Consumer Issues. Feel free to throw in some belated questions for Day1 - as long as you keep the relevant subject line.
Today we move onto Day2 issues that deal with competition/ market dominance issues.
The current data from CA <http://www.ca.go.ke/images/downloads/STATISTICS/Sector%20Statistics%20Report%20Q1%202016-2017.pdf> (Q1, 2016-17) could be a useful guideline for the dominance debate. It gives Safcom the following market shares:-
a) Mobile Subscriber population (69% of all subscribers, closest rival has 17.5%) b) Voice Traffic (76% of all mobile voice traffic, closest rival is at 13.8%) c) Data/Internet Subsector, (63.2% of mobile internet subscriptions, closest rival is at 21%) d) Mobile Money Transactions ( 81% of all mobile money transactions, closest rival is at 16%)
I am sure we cannot ask or blame Safaricom for what it may consider a successful state of affairs :-)
So please share your perspective as to whether or not Safaricom is dominant in the following sub-sectors and whether or not some intervention is required from the regulator in as far as making the market more competitive.
Lets have your views, floor is open.
----thematic areas--- 1. Consumer Issues Day, 2. Competition Issues Day, 3. Innovators, Innovations & Suppliers Day, 4. Infrastructure & Universal Access Day, 5. Technology & Elections Day
_______________________________________________ kictanet mailing list kictanet@lists.kictanet.or.ke https://lists.kictanet.or.ke/mailman/listinfo/kictanet Twitter: http://twitter.com/kictanet Facebook: https://www.facebook.com/KICTANet/
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The Kenya ICT Action Network (KICTANet) is a multi-stakeholder platform for people and institutions interested and involved in ICT policy and regulation. The network aims to act as a catalyst for reform in the ICT sector in support of the national aim of ICT enabled growth and development.
KICTANetiquette : Adhere to the same standards of acceptable behaviors online that you follow in real life: respect people's times and bandwidth, share knowledge, don't flame or abuse or personalize, respect privacy, do not spam, do not market your wares or qualifications.
_______________________________________________ kictanet mailing list kictanet@lists.kictanet.or.ke https://lists.kictanet.or.ke/mailman/listinfo/kictanet Twitter: http://twitter.com/kictanet Facebook: https://www.facebook.com/KICTANet/
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The Kenya ICT Action Network (KICTANet) is a multi-stakeholder platform for people and institutions interested and involved in ICT policy and regulation. The network aims to act as a catalyst for reform in the ICT sector in support of the national aim of ICT enabled growth and development.
KICTANetiquette : Adhere to the same standards of acceptable behaviors online that you follow in real life: respect people's times and bandwidth, share knowledge, don't flame or abuse or personalize, respect privacy, do not spam, do not market your wares or qualifications.
_______________________________________________ kictanet mailing list kictanet@lists.kictanet.or.ke https://lists.kictanet.or.ke/mailman/listinfo/kictanet Twitter: http://twitter.com/kictanet Facebook: https://www.facebook.com/KICTANet/
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The Kenya ICT Action Network (KICTANet) is a multi-stakeholder platform for people and institutions interested and involved in ICT policy and regulation. The network aims to act as a catalyst for reform in the ICT sector in support of the national aim of ICT enabled growth and development.
KICTANetiquette : Adhere to the same standards of acceptable behaviors online that you follow in real life: respect people's times and bandwidth, share knowledge, don't flame or abuse or personalize, respect privacy, do not spam, do not market your wares or qualifications.
Hello, I've been on postpaid since 2013, all that time, I have been receiving 100 Mbs per month, we are now in 2017, is there a way Safaricom can add the amount of bundles it gives to its postpaid customers? 100 Mbs cannot even last one day and to make it worse it, there is no way one can sambaza bundles to a postpaid number. Since I rarely exhaust the voice bundles given to me, maybe there should be a plan to choose which bundles to receive more than the other. Lastly, to those unused voice bundles at the end of every month, instead of just wiping them out, and you don't carry them forward like you used to anymore, why don't you convert them to Bonga points instead. Cheers. PS: apologies if this doesn't fall under today's topic. On Tue, Feb 7, 2017 at 4:40 PM, Grace B via kictanet < kictanet@lists.kictanet.or.ke> wrote:
I will ask a question on behalf of my teenager friend, "If Safcom makes so much profit, why can't it lower data costs?" On 7 Feb 2017 4:05 a.m., "Victor Kapiyo via kictanet" < kictanet@lists.kictanet.or.ke> wrote:
Safaricom has over the years benefited from its current position, raking in billions in profits for its shareholders. As a public listed company, what has the company done so far to confer some of these benefits to the public, whether as part of its CSR, investments or approaches in business operations etc.?
Regards,
Victor K
On 7 Feb 2017 11:43, "Walubengo J via kictanet" < kictanet@lists.kictanet.or.ke> wrote:
Eeih?
No comments on this dominance issue? I thought it was quite hot the other week.
The major issue is to debate whether Safricom is dominant. If so, is this affecting the market negatively in terms of competitors being unable to break this dominant position? What options might there be to bring about a change?
Keeping in mind the other argument, should there be any change required?
Toa maoni.
walu.
------------------------------ *From:* Walubengo J via kictanet <kictanet@lists.kictanet.or.ke> *To:* jwalu@yahoo.com *Cc:* Walubengo J <jwalu@yahoo.com> *Sent:* Tuesday, February 7, 2017 8:16 AM *Subject:* [kictanet] Talk-2-Safaricom, Day 2 of 6:-Competition Issues
We wish to thank all those who managed to contribute on Day 1, Consumer Issues. Feel free to throw in some belated questions for Day1 - as long as you keep the relevant subject line.
Today we move onto Day2 issues that deal with competition/ market dominance issues.
The current data from CA <http://www.ca.go.ke/images/downloads/STATISTICS/Sector%20Statistics%20Report%20Q1%202016-2017.pdf> (Q1, 2016-17) could be a useful guideline for the dominance debate. It gives Safcom the following market shares:-
a) Mobile Subscriber population (69% of all subscribers, closest rival has 17.5%) b) Voice Traffic (76% of all mobile voice traffic, closest rival is at 13.8%) c) Data/Internet Subsector, (63.2% of mobile internet subscriptions, closest rival is at 21%) d) Mobile Money Transactions ( 81% of all mobile money transactions, closest rival is at 16%)
I am sure we cannot ask or blame Safaricom for what it may consider a successful state of affairs :-)
So please share your perspective as to whether or not Safaricom is dominant in the following sub-sectors and whether or not some intervention is required from the regulator in as far as making the market more competitive.
Lets have your views, floor is open.
----thematic areas--- 1. Consumer Issues Day, 2. Competition Issues Day, 3. Innovators, Innovations & Suppliers Day, 4. Infrastructure & Universal Access Day, 5. Technology & Elections Day
_______________________________________________ kictanet mailing list kictanet@lists.kictanet.or.ke https://lists.kictanet.or.ke/mailman/listinfo/kictanet Twitter: http://twitter.com/kictanet Facebook: https://www.facebook.com/KICTANet/
Unsubscribe or change your options at https://lists.kictanet.or.ke/m ailman/options/kictanet/jwalu%40yahoo.com
The Kenya ICT Action Network (KICTANet) is a multi-stakeholder platform for people and institutions interested and involved in ICT policy and regulation. The network aims to act as a catalyst for reform in the ICT sector in support of the national aim of ICT enabled growth and development.
KICTANetiquette : Adhere to the same standards of acceptable behaviors online that you follow in real life: respect people's times and bandwidth, share knowledge, don't flame or abuse or personalize, respect privacy, do not spam, do not market your wares or qualifications.
_______________________________________________ kictanet mailing list kictanet@lists.kictanet.or.ke https://lists.kictanet.or.ke/mailman/listinfo/kictanet Twitter: http://twitter.com/kictanet Facebook: https://www.facebook.com/KICTANet/
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The Kenya ICT Action Network (KICTANet) is a multi-stakeholder platform for people and institutions interested and involved in ICT policy and regulation. The network aims to act as a catalyst for reform in the ICT sector in support of the national aim of ICT enabled growth and development.
KICTANetiquette : Adhere to the same standards of acceptable behaviors online that you follow in real life: respect people's times and bandwidth, share knowledge, don't flame or abuse or personalize, respect privacy, do not spam, do not market your wares or qualifications.
_______________________________________________ kictanet mailing list kictanet@lists.kictanet.or.ke https://lists.kictanet.or.ke/mailman/listinfo/kictanet Twitter: http://twitter.com/kictanet Facebook: https://www.facebook.com/KICTANet/
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The Kenya ICT Action Network (KICTANet) is a multi-stakeholder platform for people and institutions interested and involved in ICT policy and regulation. The network aims to act as a catalyst for reform in the ICT sector in support of the national aim of ICT enabled growth and development.
KICTANetiquette : Adhere to the same standards of acceptable behaviors online that you follow in real life: respect people's times and bandwidth, share knowledge, don't flame or abuse or personalize, respect privacy, do not spam, do not market your wares or qualifications.
_______________________________________________ kictanet mailing list kictanet@lists.kictanet.or.ke https://lists.kictanet.or.ke/mailman/listinfo/kictanet Twitter: http://twitter.com/kictanet Facebook: https://www.facebook.com/KICTANet/
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The Kenya ICT Action Network (KICTANet) is a multi-stakeholder platform for people and institutions interested and involved in ICT policy and regulation. The network aims to act as a catalyst for reform in the ICT sector in support of the national aim of ICT enabled growth and development.
KICTANetiquette : Adhere to the same standards of acceptable behaviors online that you follow in real life: respect people's times and bandwidth, share knowledge, don't flame or abuse or personalize, respect privacy, do not spam, do not market your wares or qualifications.
Thnx George, Wash and GB for your questions...even though some of them may fit better under Day 1 theme - consumer issues. Either way, I am sure Safaricom is listening and will respond. I just have one question for Safcom with respect to Competition. Are they willing to: a) Be split into several independent units? As in make the Mobile money business (MPESA) a separate and autonomous unit from their Voice and Data side of business? Or b) Open up MPESA service such that if I vuka(migrate) to competition e.g Airtel, I do not lose the MPESA facility? Obviously this would be an affront to their 'stronghold' but sometimes it may spice up the market a bit. This maybe necessary considering that their market share lead has not changed much over the last 10years. Which may point to a market failure or maybe they are just clever than everyone else :-). walu. From: george sidney ralak via kictanet <kictanet@lists.kictanet.or.ke> To: jwalu@yahoo.com Cc: george sidney ralak <georgeralak@gmail.com> Sent: Tuesday, February 7, 2017 4:56 PM Subject: Re: [kictanet] Talk-2-Safaricom, Day 2 of 6:-Competition Issues Hello, I've been on postpaid since 2013, all that time, I have been receiving 100 Mbs per month, we are now in 2017, is there a way Safaricom can add the amount of bundles it gives to its postpaid customers? 100 Mbs cannot even last one day and to make it worse it, there is no way one can sambaza bundles to a postpaid number. Since I rarely exhaust the voice bundles given to me, maybe there should be a plan to choose which bundles to receive more than the other. Lastly, to those unused voice bundles at the end of every month, instead of just wiping them out, and you don't carry them forward like you used to anymore, why don't you convert them to Bonga points instead. Cheers. PS: apologies if this doesn't fall under today's topic. On Tue, Feb 7, 2017 at 4:40 PM, Grace B via kictanet <kictanet@lists.kictanet.or.ke> wrote: I will ask a question on behalf of my teenager friend, "If Safcom makes so much profit, why can't it lower data costs?" On 7 Feb 2017 4:05 a.m., "Victor Kapiyo via kictanet" <kictanet@lists.kictanet.or.ke > wrote: Safaricom has over the years benefited from its current position, raking in billions in profits for its shareholders. As a public listed company, what has the company done so far to confer some of these benefits to the public, whether as part of its CSR, investments or approaches in business operations etc.? Regards, Victor K On 7 Feb 2017 11:43, "Walubengo J via kictanet" <kictanet@lists.kictanet.or.ke > wrote: Eeih? No comments on this dominance issue? I thought it was quite hot the other week. The major issue is to debate whether Safricom is dominant. If so, is this affecting the market negatively in terms of competitors being unable to break this dominant position? What options might there be to bring about a change? Keeping in mind the other argument, should there be any change required? Toa maoni. walu. From: Walubengo J via kictanet <kictanet@lists.kictanet.or.ke > To: jwalu@yahoo.com Cc: Walubengo J <jwalu@yahoo.com> Sent: Tuesday, February 7, 2017 8:16 AM Subject: [kictanet] Talk-2-Safaricom, Day 2 of 6:-Competition Issues We wish to thank all those who managed to contribute on Day 1, Consumer Issues. Feel free to throw in some belated questions for Day1 - as long as you keep the relevant subject line. Today we move onto Day2 issues that deal with competition/ market dominance issues. The currentdata from CA (Q1, 2016-17) could be a useful guideline for the dominance debate.It gives Safcom the following marketshares:- a) Mobile Subscriber population (69% of allsubscribers, closest rival has 17.5%) b) Voice Traffic (76% of all mobile voice traffic,closest rival is at 13.8%)c) Data/Internet Subsector, (63.2% ofmobile internet subscriptions, closest rival is at 21%) d) Mobile Money Transactions ( 81% of allmobile money transactions, closest rival is at 16%) I am sure we cannot ask or blame Safaricom for what it may consider a successful state of affairs :-) So please share your perspective as to whether or not Safaricom is dominant in the following sub-sectors and whether or not some intervention is required from the regulator in as far as making the market more competitive. Lets have your views, floor is open. ----thematic areas---1. Consumer Issues Day, 2. Competition Issues Day, 3. Innovators, Innovations &Suppliers Day, 4. Infrastructure & Universal AccessDay, 5. Technology & Elections Day ______________________________ _________________ kictanet mailing list kictanet@lists.kictanet.or.ke https://lists.kictanet.or.ke/m ailman/listinfo/kictanet Twitter: http://twitter.com/kictanet Facebook: https://www.facebook.com/KICTA Net/ Unsubscribe or change your options at https://lists.kictanet.or.ke/m ailman/options/kictanet/jwalu% 40yahoo.com The Kenya ICT Action Network (KICTANet) is a multi-stakeholder platform for people and institutions interested and involved in ICT policy and regulation. The network aims to act as a catalyst for reform in the ICT sector in support of the national aim of ICT enabled growth and development. KICTANetiquette : Adhere to the same standards of acceptable behaviors online that you follow in real life: respect people's times and bandwidth, share knowledge, don't flame or abuse or personalize, respect privacy, do not spam, do not market your wares or qualifications. ______________________________ _________________ kictanet mailing list kictanet@lists.kictanet.or.ke https://lists.kictanet.or.ke/m ailman/listinfo/kictanet Twitter: http://twitter.com/kictanet Facebook: https://www.facebook.com/KICTA Net/ Unsubscribe or change your options at https://lists.kictanet.or.ke/m ailman/options/kictanet/vkapiy o%40gmail.com The Kenya ICT Action Network (KICTANet) is a multi-stakeholder platform for people and institutions interested and involved in ICT policy and regulation. The network aims to act as a catalyst for reform in the ICT sector in support of the national aim of ICT enabled growth and development. KICTANetiquette : Adhere to the same standards of acceptable behaviors online that you follow in real life: respect people's times and bandwidth, share knowledge, don't flame or abuse or personalize, respect privacy, do not spam, do not market your wares or qualifications. ______________________________ _________________ kictanet mailing list kictanet@lists.kictanet.or.ke https://lists.kictanet.or.ke/m ailman/listinfo/kictanet Twitter: http://twitter.com/kictanet Facebook: https://www.facebook.com/KICTA Net/ Unsubscribe or change your options at https://lists.kictanet.or.ke/m ailman/options/kictanet/nmutun gu%40gmail.com The Kenya ICT Action Network (KICTANet) is a multi-stakeholder platform for people and institutions interested and involved in ICT policy and regulation. The network aims to act as a catalyst for reform in the ICT sector in support of the national aim of ICT enabled growth and development. KICTANetiquette : Adhere to the same standards of acceptable behaviors online that you follow in real life: respect people's times and bandwidth, share knowledge, don't flame or abuse or personalize, respect privacy, do not spam, do not market your wares or qualifications. ______________________________ _________________ kictanet mailing list kictanet@lists.kictanet.or.ke https://lists.kictanet.or.ke/ mailman/listinfo/kictanet Twitter: http://twitter.com/kictanet Facebook: https://www.facebook.com/ KICTANet/ Unsubscribe or change your options at https://lists.kictanet.or.ke/ mailman/options/kictanet/ georgeralak%40gmail.com The Kenya ICT Action Network (KICTANet) is a multi-stakeholder platform for people and institutions interested and involved in ICT policy and regulation. The network aims to act as a catalyst for reform in the ICT sector in support of the national aim of ICT enabled growth and development. KICTANetiquette : Adhere to the same standards of acceptable behaviors online that you follow in real life: respect people's times and bandwidth, share knowledge, don't flame or abuse or personalize, respect privacy, do not spam, do not market your wares or qualifications. _______________________________________________ kictanet mailing list kictanet@lists.kictanet.or.ke https://lists.kictanet.or.ke/mailman/listinfo/kictanet Twitter: http://twitter.com/kictanet Facebook: https://www.facebook.com/KICTANet/ Unsubscribe or change your options at https://lists.kictanet.or.ke/mailman/options/kictanet/jwalu%40yahoo.com The Kenya ICT Action Network (KICTANet) is a multi-stakeholder platform for people and institutions interested and involved in ICT policy and regulation. The network aims to act as a catalyst for reform in the ICT sector in support of the national aim of ICT enabled growth and development. KICTANetiquette : Adhere to the same standards of acceptable behaviors online that you follow in real life: respect people's times and bandwidth, share knowledge, don't flame or abuse or personalize, respect privacy, do not spam, do not market your wares or qualifications.
@Walu What strategic purpose would splitting Safaricom have on their business? I'm fundamentally opposed to government imposed splits. Let's look at one of the most famous splits:- Standard Oil in the US. It was split into 34 companies by the justice department. The most prominent of these were Exxon, Mobil and Chevron. Many years later through 'Mergers and Acquisitions' the original company is now more or less back as ExxonMobil, whose CEO has incidentally been appointed by The Donald to be Secretary of State. https://en.m.wikipedia.org/wiki/Standard_Oil Having said that I think Mpesa remaining in Safaricom is stunting it's growth. But then that's their prerogative not anybody else's. I keep on saying that someone out there is quietly plotting to eat Safaricom's lunch. If they snooze. Ali Hussein Principal Hussein & Associates +254 0713 601113 Twitter: @AliHKassim Skype: abu-jomo LinkedIn: http://ke.linkedin.com/in/alihkassim "We are what we repeatedly do. Excellence, therefore, is not an act but a habit." ~ Aristotle Sent from my iPad
On 7 Feb 2017, at 6:55 PM, Walubengo J via kictanet <kictanet@lists.kictanet.or.ke> wrote:
Thnx George, Wash and GB for your questions...even though some of them may fit better under Day 1 theme - consumer issues. Either way, I am sure Safaricom is listening and will respond.
I just have one question for Safcom with respect to Competition. Are they willing to:
a) Be split into several independent units? As in make the Mobile money business (MPESA) a separate and autonomous unit from their Voice and Data side of business?
Or
b) Open up MPESA service such that if I vuka(migrate) to competition e.g Airtel, I do not lose the MPESA facility?
Obviously this would be an affront to their 'stronghold' but sometimes it may spice up the market a bit. This maybe necessary considering that their market share lead has not changed much over the last 10years.
Which may point to a market failure or maybe they are just clever than everyone else :-).
walu.
From: george sidney ralak via kictanet <kictanet@lists.kictanet.or.ke> To: jwalu@yahoo.com Cc: george sidney ralak <georgeralak@gmail.com> Sent: Tuesday, February 7, 2017 4:56 PM Subject: Re: [kictanet] Talk-2-Safaricom, Day 2 of 6:-Competition Issues
Hello,
I've been on postpaid since 2013, all that time, I have been receiving 100 Mbs per month, we are now in 2017, is there a way Safaricom can add the amount of bundles it gives to its postpaid customers? 100 Mbs cannot even last one day and to make it worse it, there is no way one can sambaza bundles to a postpaid number. Since I rarely exhaust the voice bundles given to me, maybe there should be a plan to choose which bundles to receive more than the other.
Lastly, to those unused voice bundles at the end of every month, instead of just wiping them out, and you don't carry them forward like you used to anymore, why don't you convert them to Bonga points instead.
Cheers.
PS: apologies if this doesn't fall under today's topic.
On Tue, Feb 7, 2017 at 4:40 PM, Grace B via kictanet <kictanet@lists.kictanet.or.ke> wrote: I will ask a question on behalf of my teenager friend, "If Safcom makes so much profit, why can't it lower data costs?" On 7 Feb 2017 4:05 a.m., "Victor Kapiyo via kictanet" <kictanet@lists.kictanet.or.ke > wrote: Safaricom has over the years benefited from its current position, raking in billions in profits for its shareholders. As a public listed company, what has the company done so far to confer some of these benefits to the public, whether as part of its CSR, investments or approaches in business operations etc.?
Regards,
Victor K
On 7 Feb 2017 11:43, "Walubengo J via kictanet" <kictanet@lists.kictanet.or.ke > wrote: Eeih?
No comments on this dominance issue? I thought it was quite hot the other week.
The major issue is to debate whether Safricom is dominant. If so, is this affecting the market negatively in terms of competitors being unable to break this dominant position? What options might there be to bring about a change?
Keeping in mind the other argument, should there be any change required?
Toa maoni.
walu.
From: Walubengo J via kictanet <kictanet@lists.kictanet.or.ke > To: jwalu@yahoo.com Cc: Walubengo J <jwalu@yahoo.com> Sent: Tuesday, February 7, 2017 8:16 AM Subject: [kictanet] Talk-2-Safaricom, Day 2 of 6:-Competition Issues
We wish to thank all those who managed to contribute on Day 1, Consumer Issues. Feel free to throw in some belated questions for Day1 - as long as you keep the relevant subject line.
Today we move onto Day2 issues that deal with competition/ market dominance issues.
The current data from CA (Q1, 2016-17) could be a useful guideline for the dominance debate. It gives Safcom the following market shares:-
a) Mobile Subscriber population (69% of all subscribers, closest rival has 17.5%) b) Voice Traffic (76% of all mobile voice traffic, closest rival is at 13.8%) c) Data/Internet Subsector, (63.2% of mobile internet subscriptions, closest rival is at 21%) d) Mobile Money Transactions ( 81% of all mobile money transactions, closest rival is at 16%)
I am sure we cannot ask or blame Safaricom for what it may consider a successful state of affairs :-)
So please share your perspective as to whether or not Safaricom is dominant in the following sub-sectors and whether or not some intervention is required from the regulator in as far as making the market more competitive.
Lets have your views, floor is open.
----thematic areas--- 1. Consumer Issues Day, 2. Competition Issues Day, 3. Innovators, Innovations & Suppliers Day, 4. Infrastructure & Universal Access Day, 5. Technology & Elections Day
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KICTANetiquette : Adhere to the same standards of acceptable behaviors online that you follow in real life: respect people's times and bandwidth, share knowledge, don't flame or abuse or personalize, respect privacy, do not spam, do not market your wares or qualifications.
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KICTANetiquette : Adhere to the same standards of acceptable behaviors online that you follow in real life: respect people's times and bandwidth, share knowledge, don't flame or abuse or personalize, respect privacy, do not spam, do not market your wares or qualifications.
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The Kenya ICT Action Network (KICTANet) is a multi-stakeholder platform for people and institutions interested and involved in ICT policy and regulation. The network aims to act as a catalyst for reform in the ICT sector in support of the national aim of ICT enabled growth and development.
KICTANetiquette : Adhere to the same standards of acceptable behaviors online that you follow in real life: respect people's times and bandwidth, share knowledge, don't flame or abuse or personalize, respect privacy, do not spam, do not market your wares or qualifications.
I knew it! With all the discussions going on, we'll at some point start speaking for/on behalf of Safaricom :-) On 7 February 2017 at 22:33, Ali Hussein via kictanet < kictanet@lists.kictanet.or.ke> wrote:
@Walu
What strategic purpose would splitting Safaricom have on their business? I'm fundamentally opposed to government imposed splits. Let's look at one of the most famous splits:-
Standard Oil in the US. It was split into 34 companies by the justice department. The most prominent of these were Exxon, Mobil and Chevron. Many years later through 'Mergers and Acquisitions' the original company is now more or less back as ExxonMobil, whose CEO has incidentally been appointed by The Donald to be Secretary of State.
https://en.m.wikipedia.org/wiki/Standard_Oil
Having said that I think Mpesa remaining in Safaricom is stunting it's growth. But then that's their prerogative not anybody else's. I keep on saying that someone out there is quietly plotting to eat Safaricom's lunch. If they snooze.
*Ali Hussein* *Principal* *Hussein & Associates* +254 0713 601113
Twitter: @AliHKassim
Skype: abu-jomo
LinkedIn: http://ke.linkedin.com/in/alihkassim
"We are what we repeatedly do. Excellence, therefore, is not an act but a habit." ~ Aristotle
Sent from my iPad
On 7 Feb 2017, at 6:55 PM, Walubengo J via kictanet < kictanet@lists.kictanet.or.ke> wrote:
Thnx George, Wash and GB for your questions...even though some of them may fit better under Day 1 theme - consumer issues. Either way, I am sure Safaricom is listening and will respond.
I just have one question for Safcom with respect to Competition. Are they willing to:
a) Be split into several independent units? As in make the Mobile money business (MPESA) a separate and autonomous unit from their Voice and Data side of business?
Or
b) Open up MPESA service such that if I vuka(migrate) to competition e.g Airtel, I do not lose the MPESA facility?
Obviously this would be an affront to their 'stronghold' but sometimes it may spice up the market a bit. This maybe necessary considering that their market share lead has not changed much over the last 10years.
Which may point to a market failure or maybe they are just clever than everyone else :-).
walu.
------------------------------ *From:* george sidney ralak via kictanet <kictanet@lists.kictanet.or.ke> *To:* jwalu@yahoo.com *Cc:* george sidney ralak <georgeralak@gmail.com> *Sent:* Tuesday, February 7, 2017 4:56 PM *Subject:* Re: [kictanet] Talk-2-Safaricom, Day 2 of 6:-Competition Issues
Hello,
I've been on postpaid since 2013, all that time, I have been receiving 100 Mbs per month, we are now in 2017, is there a way Safaricom can add the amount of bundles it gives to its postpaid customers? 100 Mbs cannot even last one day and to make it worse it, there is no way one can sambaza bundles to a postpaid number. Since I rarely exhaust the voice bundles given to me, maybe there should be a plan to choose which bundles to receive more than the other.
Lastly, to those unused voice bundles at the end of every month, instead of just wiping them out, and you don't carry them forward like you used to anymore, why don't you convert them to Bonga points instead.
Cheers.
PS: apologies if this doesn't fall under today's topic.
On Tue, Feb 7, 2017 at 4:40 PM, Grace B via kictanet < kictanet@lists.kictanet.or.ke> wrote:
I will ask a question on behalf of my teenager friend, "If Safcom makes so much profit, why can't it lower data costs?" On 7 Feb 2017 4:05 a.m., "Victor Kapiyo via kictanet" < kictanet@lists.kictanet.or.ke > wrote:
Safaricom has over the years benefited from its current position, raking in billions in profits for its shareholders. As a public listed company, what has the company done so far to confer some of these benefits to the public, whether as part of its CSR, investments or approaches in business operations etc.?
Regards,
Victor K
On 7 Feb 2017 11:43, "Walubengo J via kictanet" < kictanet@lists.kictanet.or.ke > wrote:
Eeih?
No comments on this dominance issue? I thought it was quite hot the other week.
The major issue is to debate whether Safricom is dominant. If so, is this affecting the market negatively in terms of competitors being unable to break this dominant position? What options might there be to bring about a change?
Keeping in mind the other argument, should there be any change required?
Toa maoni.
walu.
------------------------------ *From:* Walubengo J via kictanet <kictanet@lists.kictanet.or.ke > *To:* jwalu@yahoo.com *Cc:* Walubengo J <jwalu@yahoo.com> *Sent:* Tuesday, February 7, 2017 8:16 AM *Subject:* [kictanet] Talk-2-Safaricom, Day 2 of 6:-Competition Issues
We wish to thank all those who managed to contribute on Day 1, Consumer Issues. Feel free to throw in some belated questions for Day1 - as long as you keep the relevant subject line.
Today we move onto Day2 issues that deal with competition/ market dominance issues.
The current data from CA <http://www.ca.go.ke/images/downloads/STATISTICS/Sector%20Statistics%20Report%20Q1%202016-2017.pdf> (Q1, 2016-17) could be a useful guideline for the dominance debate. It gives Safcom the following market shares:-
a) Mobile Subscriber population (69% of all subscribers, closest rival has 17.5%) b) Voice Traffic (76% of all mobile voice traffic, closest rival is at 13.8%) c) Data/Internet Subsector, (63.2% of mobile internet subscriptions, closest rival is at 21%) d) Mobile Money Transactions ( 81% of all mobile money transactions, closest rival is at 16%)
I am sure we cannot ask or blame Safaricom for what it may consider a successful state of affairs :-)
So please share your perspective as to whether or not Safaricom is dominant in the following sub-sectors and whether or not some intervention is required from the regulator in as far as making the market more competitive.
Lets have your views, floor is open.
----thematic areas--- 1. Consumer Issues Day, 2. Competition Issues Day, 3. Innovators, Innovations & Suppliers Day, 4. Infrastructure & Universal Access Day, 5. Technology & Elections Day
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The Kenya ICT Action Network (KICTANet) is a multi-stakeholder platform for people and institutions interested and involved in ICT policy and regulation. The network aims to act as a catalyst for reform in the ICT sector in support of the national aim of ICT enabled growth and development.
KICTANetiquette : Adhere to the same standards of acceptable behaviors online that you follow in real life: respect people's times and bandwidth, share knowledge, don't flame or abuse or personalize, respect privacy, do not spam, do not market your wares or qualifications.
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The Kenya ICT Action Network (KICTANet) is a multi-stakeholder platform for people and institutions interested and involved in ICT policy and regulation. The network aims to act as a catalyst for reform in the ICT sector in support of the national aim of ICT enabled growth and development.
KICTANetiquette : Adhere to the same standards of acceptable behaviors online that you follow in real life: respect people's times and bandwidth, share knowledge, don't flame or abuse or personalize, respect privacy, do not spam, do not market your wares or qualifications.
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The Kenya ICT Action Network (KICTANet) is a multi-stakeholder platform for people and institutions interested and involved in ICT policy and regulation. The network aims to act as a catalyst for reform in the ICT sector in support of the national aim of ICT enabled growth and development.
KICTANetiquette : Adhere to the same standards of acceptable behaviors online that you follow in real life: respect people's times and bandwidth, share knowledge, don't flame or abuse or personalize, respect privacy, do not spam, do not market your wares or qualifications.
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The Kenya ICT Action Network (KICTANet) is a multi-stakeholder platform for people and institutions interested and involved in ICT policy and regulation. The network aims to act as a catalyst for reform in the ICT sector in support of the national aim of ICT enabled growth and development.
KICTANetiquette : Adhere to the same standards of acceptable behaviors online that you follow in real life: respect people's times and bandwidth, share knowledge, don't flame or abuse or personalize, respect privacy, do not spam, do not market your wares or qualifications.
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KICTANetiquette : Adhere to the same standards of acceptable behaviors online that you follow in real life: respect people's times and bandwidth, share knowledge, don't flame or abuse or personalize, respect privacy, do not spam, do not market your wares or qualifications.
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KICTANetiquette : Adhere to the same standards of acceptable behaviors online that you follow in real life: respect people's times and bandwidth, share knowledge, don't flame or abuse or personalize, respect privacy, do not spam, do not market your wares or qualifications.
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KICTANetiquette : Adhere to the same standards of acceptable behaviors online that you follow in real life: respect people's times and bandwidth, share knowledge, don't flame or abuse or personalize, respect privacy, do not spam, do not market your wares or qualifications.
-- Best regards, Odhiambo WASHINGTON, Nairobi,KE +254 7 3200 0004/+254 7 2274 3223 "Oh, the cruft."
Actually I honestly don't understand this business of expiration of Bundles.. I mean if I go and fuel at the petrol station and the fuel in my car lasts a month will the fuel expire??? It's my money, it's my bundles. I think CA is sleeping on the job. Telcos need to change this policy. It's very unfair. Ali Hussein Principal Hussein & Associates +254 0713 601113 Twitter: @AliHKassim Skype: abu-jomo LinkedIn: http://ke.linkedin.com/in/alihkassim "We are what we repeatedly do. Excellence, therefore, is not an act but a habit." ~ Aristotle Sent from my iPad
On 7 Feb 2017, at 4:56 PM, george sidney ralak via kictanet <kictanet@lists.kictanet.or.ke> wrote:
Hello,
I've been on postpaid since 2013, all that time, I have been receiving 100 Mbs per month, we are now in 2017, is there a way Safaricom can add the amount of bundles it gives to its postpaid customers? 100 Mbs cannot even last one day and to make it worse it, there is no way one can sambaza bundles to a postpaid number. Since I rarely exhaust the voice bundles given to me, maybe there should be a plan to choose which bundles to receive more than the other.
Lastly, to those unused voice bundles at the end of every month, instead of just wiping them out, and you don't carry them forward like you used to anymore, why don't you convert them to Bonga points instead.
Cheers.
PS: apologies if this doesn't fall under today's topic.
On Tue, Feb 7, 2017 at 4:40 PM, Grace B via kictanet <kictanet@lists.kictanet.or.ke> wrote: I will ask a question on behalf of my teenager friend, "If Safcom makes so much profit, why can't it lower data costs?"
On 7 Feb 2017 4:05 a.m., "Victor Kapiyo via kictanet" <kictanet@lists.kictanet.or.ke> wrote: Safaricom has over the years benefited from its current position, raking in billions in profits for its shareholders. As a public listed company, what has the company done so far to confer some of these benefits to the public, whether as part of its CSR, investments or approaches in business operations etc.?
Regards,
Victor K
On 7 Feb 2017 11:43, "Walubengo J via kictanet" <kictanet@lists.kictanet.or.ke> wrote: Eeih?
No comments on this dominance issue? I thought it was quite hot the other week.
The major issue is to debate whether Safricom is dominant. If so, is this affecting the market negatively in terms of competitors being unable to break this dominant position? What options might there be to bring about a change?
Keeping in mind the other argument, should there be any change required?
Toa maoni.
walu.
From: Walubengo J via kictanet <kictanet@lists.kictanet.or.ke> To: jwalu@yahoo.com Cc: Walubengo J <jwalu@yahoo.com> Sent: Tuesday, February 7, 2017 8:16 AM Subject: [kictanet] Talk-2-Safaricom, Day 2 of 6:-Competition Issues
We wish to thank all those who managed to contribute on Day 1, Consumer Issues. Feel free to throw in some belated questions for Day1 - as long as you keep the relevant subject line.
Today we move onto Day2 issues that deal with competition/ market dominance issues.
The current data from CA (Q1, 2016-17) could be a useful guideline for the dominance debate. It gives Safcom the following market shares:-
a) Mobile Subscriber population (69% of all subscribers, closest rival has 17.5%) b) Voice Traffic (76% of all mobile voice traffic, closest rival is at 13.8%) c) Data/Internet Subsector, (63.2% of mobile internet subscriptions, closest rival is at 21%) d) Mobile Money Transactions ( 81% of all mobile money transactions, closest rival is at 16%)
I am sure we cannot ask or blame Safaricom for what it may consider a successful state of affairs :-)
So please share your perspective as to whether or not Safaricom is dominant in the following sub-sectors and whether or not some intervention is required from the regulator in as far as making the market more competitive.
Lets have your views, floor is open.
----thematic areas--- 1. Consumer Issues Day, 2. Competition Issues Day, 3. Innovators, Innovations & Suppliers Day, 4. Infrastructure & Universal Access Day, 5. Technology & Elections Day
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On 7 February 2017 at 08:16, Walubengo J via kictanet < kictanet@lists.kictanet.or.ke> wrote:
We wish to thank all those who managed to contribute on Day 1, Consumer Issues. Feel free to throw in some belated questions for Day1 - as long as you keep the relevant subject line.
Today we move onto Day2 issues that deal with competition/ market dominance issues.
The current data from CA <http://www.ca.go.ke/images/downloads/STATISTICS/Sector%20Statistics%20Report%20Q1%202016-2017.pdf> (Q1, 2016-17) could be a useful guideline for the dominance debate. It gives Safcom the following market shares:-
a) Mobile Subscriber population (69% of all subscribers, closest rival has 17.5%) b) Voice Traffic (76% of all mobile voice traffic, closest rival is at 13.8%) c) Data/Internet Subsector, (63.2% of mobile internet subscriptions, closest rival is at 21%) d) Mobile Money Transactions ( 81% of all mobile money transactions, closest rival is at 16%)
On dominance on the above (except (c), I cannot blame Safaricom or even try to mention dominance. It's something they have worked for. However, they also need to use this gigantic position to ensure coverage everywhere while lowering tariffs on voice, data and mostly Money Transfer fees. Talking of coverage, I have severally tweeted Safaricom about the lack of network coverage along the road from Kapiti Area all the way to that turn-off to Nanyuki. I think the place is called Marwa. I am wondering whether they take the feedback seriously or it's just that they don't expect much revenue from travelers on that section of the journey to Nyeri/Nanyuki. And what about to Ole Polos (asking for Barrack!) ?? A deep analysis will tell you that Safaricom charges for money transfer are very expensive. The trick is in the amounts you transfer - and they take advantage of the fact that most clients will want to do a transfer at once, instead of in bits, which I don't think is fair. The cost of sending 2,500 whether at once or in 1,000, 1000, 500 should be the same. Afterall it's all _digital_ money, not some individuals carrying the cash to destinations/final users :-) On money transfer and especially with regard to customer (or is it consumer?) protection, I still think Safaricom is capable of doing more with regard to those transactions where someone ends up sending to the wrong number. Much as they have introduced number lookups from the contacts stored on the SIM card, I believe number lookups from the conntacts stored on the phone shouldn't be such an uphill task. Do they have plans for this? Being almost the world's pioneer of mobile money transfer, can they also pioneer a legal mechanism to deal with/mitigate cases where people have sent money to the wrong numbers by mistake? That is one area that remains wanting. At the moment, their 15sec option to mitigate that isn't quite intuitive. The "Cancel' option actually means 'go ahead and do the transfer', but most people have confused it with what "Cancel" in any other realm means. They should re-engineer the option to have the meaning/options expected by users..(Oh, was I supposed to give feedback or ask questions?) Besides, they should increase the time to 30secs, and also sponsor a media campaign to enlighten their clients.
I am sure we cannot ask or blame Safaricom for what it may consider a successful state of affairs :-)
We can, to an extent. Other MNOs are not on 4G platform so far. Safaricom got the frequency as a gift from the govt - for free. That cemented their dominance in the Data/Internet subsector. Question is: Are they willing to share their data infrastructure with other players? -- Best regards, Odhiambo WASHINGTON, Nairobi,KE +254 7 3200 0004/+254 7 2274 3223 "Oh, the cruft."
My question on today's topic. Are Frenemy and Coopetion terms alien to Safaricom's strategy? I observe aggressive canibalization forward, backward, laterally and upwards. With previous moves of backward integration to own infrastructure distribution - laying out of own fibre capacity reducing lease to capacity and forward integration of remodelling the airtime / scratchcards product distribution structure of their dealerships making it less lucrative for them to operate. Laterally through launch of peripheral services that would rather belong to their business partners email.e.g mobile money-banking, the big box-media etc. Isn't it unfair to compete with your suppliers and clients in the name of value chain innovation ? Lastly apart from mpesa transaction of less than 100 Bob, Please Call Me and checking for airtime balance which is the other Freemium service that safaricom is know for? Regards Timothy Oriedo about.me/Timoriedo On 7 Feb 2017 8:18 am, "Walubengo J via kictanet" < kictanet@lists.kictanet.or.ke> wrote:
We wish to thank all those who managed to contribute on Day 1, Consumer Issues. Feel free to throw in some belated questions for Day1 - as long as you keep the relevant subject line.
Today we move onto Day2 issues that deal with competition/ market dominance issues.
The current data from CA <http://www.ca.go.ke/images/downloads/STATISTICS/Sector%20Statistics%20Report%20Q1%202016-2017.pdf> (Q1, 2016-17) could be a useful guideline for the dominance debate. It gives Safcom the following market shares:-
a) Mobile Subscriber population (69% of all subscribers, closest rival has 17.5%) b) Voice Traffic (76% of all mobile voice traffic, closest rival is at 13.8%) c) Data/Internet Subsector, (63.2% of mobile internet subscriptions, closest rival is at 21%) d) Mobile Money Transactions ( 81% of all mobile money transactions, closest rival is at 16%)
I am sure we cannot ask or blame Safaricom for what it may consider a successful state of affairs :-)
So please share your perspective as to whether or not Safaricom is dominant in the following sub-sectors and whether or not some intervention is required from the regulator in as far as making the market more competitive.
Lets have your views, floor is open.
----thematic areas--- 1. Consumer Issues Day, 2. Competition Issues Day, 3. Innovators, Innovations & Suppliers Day, 4. Infrastructure & Universal Access Day, 5. Technology & Elections Day
_______________________________________________ kictanet mailing list kictanet@lists.kictanet.or.ke https://lists.kictanet.or.ke/mailman/listinfo/kictanet Twitter: http://twitter.com/kictanet Facebook: https://www.facebook.com/KICTANet/
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The Kenya ICT Action Network (KICTANet) is a multi-stakeholder platform for people and institutions interested and involved in ICT policy and regulation. The network aims to act as a catalyst for reform in the ICT sector in support of the national aim of ICT enabled growth and development.
KICTANetiquette : Adhere to the same standards of acceptable behaviors online that you follow in real life: respect people's times and bandwidth, share knowledge, don't flame or abuse or personalize, respect privacy, do not spam, do not market your wares or qualifications.
Safaricom has been rumored to harass agents who want to run competitors' mobile money solutions, has this practice stopped? What is Safaricom doing to stop its agents from doing this? On 7 Feb 2017 08:19, "Walubengo J via kictanet" < kictanet@lists.kictanet.or.ke> wrote:
We wish to thank all those who managed to contribute on Day 1, Consumer Issues. Feel free to throw in some belated questions for Day1 - as long as you keep the relevant subject line.
Today we move onto Day2 issues that deal with competition/ market dominance issues.
The current data from CA <http://www.ca.go.ke/images/downloads/STATISTICS/Sector%20Statistics%20Report%20Q1%202016-2017.pdf> (Q1, 2016-17) could be a useful guideline for the dominance debate. It gives Safcom the following market shares:-
a) Mobile Subscriber population (69% of all subscribers, closest rival has 17.5%) b) Voice Traffic (76% of all mobile voice traffic, closest rival is at 13.8%) c) Data/Internet Subsector, (63.2% of mobile internet subscriptions, closest rival is at 21%) d) Mobile Money Transactions ( 81% of all mobile money transactions, closest rival is at 16%)
I am sure we cannot ask or blame Safaricom for what it may consider a successful state of affairs :-)
So please share your perspective as to whether or not Safaricom is dominant in the following sub-sectors and whether or not some intervention is required from the regulator in as far as making the market more competitive.
Lets have your views, floor is open.
----thematic areas--- 1. Consumer Issues Day, 2. Competition Issues Day, 3. Innovators, Innovations & Suppliers Day, 4. Infrastructure & Universal Access Day, 5. Technology & Elections Day
_______________________________________________ kictanet mailing list kictanet@lists.kictanet.or.ke https://lists.kictanet.or.ke/mailman/listinfo/kictanet Twitter: http://twitter.com/kictanet Facebook: https://www.facebook.com/KICTANet/
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The Kenya ICT Action Network (KICTANet) is a multi-stakeholder platform for people and institutions interested and involved in ICT policy and regulation. The network aims to act as a catalyst for reform in the ICT sector in support of the national aim of ICT enabled growth and development.
KICTANetiquette : Adhere to the same standards of acceptable behaviors online that you follow in real life: respect people's times and bandwidth, share knowledge, don't flame or abuse or personalize, respect privacy, do not spam, do not market your wares or qualifications.
participants (9)
-
Ali Hussein -
Barrack Otieno -
george sidney ralak -
Grace B -
Odhiambo Washington -
Sidney Ochieng -
Timothy- Coach- Oriedo -
Victor Kapiyo -
Walubengo J