Safaricom has been rumored to harass agents who want to run competitors' mobile money solutions, has this practice stopped? What is Safaricom doing to stop its agents from doing this? 

On 7 Feb 2017 08:19, "Walubengo J via kictanet" <kictanet@lists.kictanet.or.ke> wrote:
We wish to thank all those who managed to contribute on Day 1, Consumer Issues.  Feel free to throw in some belated questions for Day1 - as long as you keep the relevant subject line.

Today we move onto Day2 issues that deal with competition/ market dominance issues.

The current data from CA (Q1, 2016-17) could be a useful guideline for the dominance debate. It  gives Safcom the following market shares:-
 
a)    Mobile Subscriber population (69% of all subscribers, closest rival has 17.5%)
b)    Voice Traffic (76% of all mobile voice traffic, closest rival is at 13.8%)
c)    Data/Internet Subsector, (63.2% of mobile internet subscriptions, closest rival is at 21%)
d)    Mobile Money Transactions ( 81% of all mobile money transactions, closest rival is at 16%)

I am sure we cannot ask or blame Safaricom for what it may consider a successful state of affairs :-) 

So please share your perspective as to whether or not Safaricom is dominant in the following sub-sectors and whether or not some intervention is required from the regulator in as far as making the market more competitive.

Lets have your views, floor is open.

----thematic areas---
1. Consumer Issues Day, 
2. Competition Issues Day, 
3. Innovators, Innovations & Suppliers Day, 
4. Infrastructure & Universal Access Day, 
5. Technology & Elections Day 
 



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