Data privacy.Time to Ammend Safaricom T&C
Dear Listers, Cc Safaricom members, This is a complaint "Now @SafaricomPLC repossessed & sold my Kenyan line without informing me . The new owner , a lady , now has ALL my WhatsApp data & is even engaging my contacts + the private groups I am in . Asked her why she is doing ths & she immediately blocked me. 😫" However, the telco says it can repossess your number without notifying you. https://twitter.com/LeonLidigu/status/1280036489234051072?s=19
This worrying. A notification ought to be send to the subscriber, to make whatever amends! On Mon, 6 Jul 2020, 11:58 David Indeje via kictanet, < [email protected]> wrote:
Dear Listers,
Cc Safaricom members,
This is a complaint "Now @SafaricomPLC repossessed & sold my Kenyan line without informing me . The new owner , a lady , now has ALL my WhatsApp data & is even engaging my contacts + the private groups I am in . Asked her why she is doing ths & she immediately blocked me. 😫"
However, the telco says it can repossess your number without notifying you.
https://twitter.com/LeonLidigu/status/1280036489234051072?s=19 _______________________________________________ kictanet mailing list [email protected] https://lists.kictanet.or.ke/mailman/listinfo/kictanet Twitter: http://twitter.com/kictanet Facebook: https://www.facebook.com/KICTANet/
Unsubscribe or change your options at https://lists.kictanet.or.ke/mailman/options/kictanet/fmwangangi1%40gmail.co...
The Kenya ICT Action Network (KICTANet) is a multi-stakeholder platform for people and institutions interested and involved in ICT policy and regulation. The network aims to act as a catalyst for reform in the ICT sector in support of the national aim of ICT enabled growth and development.
KICTANetiquette : Adhere to the same standards of acceptable behaviors online that you follow in real life: respect people's times and bandwidth, share knowledge, don't flame or abuse or personalize, respect privacy, do not spam, do not market your wares or qualifications.
I have followed the thread and this sort of caught my attention "...kindly note that a line is only activated via airtime top ups only". This is in response to someone who wanted to know why their line should be deactivated when they use it for mpesa and mshwari. Transacting on both mpesa and mshwari is not exactly free. It is the same with bundles. They are not free but according to responses from safaricom on that tweet, these do not seem to count. Only airtime is considered necessary towards holding a sim card. @safaricom, mpoo? Semeni kitu! https://twitter.com/SafaricomPLC/status/1280092344403005440?s=20 [https://pbs.twimg.com/profile_images/1278518980928471043/HIc831qR_400x400.png]<https://twitter.com/SafaricomPLC/status/1280092344403005440?s=20> Safaricom PLC on Twitter<https://twitter.com/SafaricomPLC/status/1280092344403005440?s=20> “@KosgeiChelagat Hello, kindly note a line is only activated via airtime top ups only. ^BR” twitter.com ---------------------------------------------------------------------------------- Grace Githaiga Twitter: @ggithaiga Skype: gracegithaiga Linkedin: https://www.linkedin.com/in/gracegithaiga ...the most important office in a democracy is the citizen. So, you see, that’s what our democracy demands. It needs you!----Barrack Obama. ________________________________ From: kictanet <[email protected]> on behalf of florence mwangangi via kictanet <[email protected]> Sent: 06 July 2020 12:29 PM To: [email protected] <[email protected]> Cc: florence mwangangi <[email protected]> Subject: Re: [kictanet] Data privacy.Time to Ammend Safaricom T&C This worrying. A notification ought to be send to the subscriber, to make whatever amends! On Mon, 6 Jul 2020, 11:58 David Indeje via kictanet, <[email protected]<mailto:[email protected]>> wrote: Dear Listers, Cc Safaricom members, This is a complaint "Now @SafaricomPLC repossessed & sold my Kenyan line without informing me . The new owner , a lady , now has ALL my WhatsApp data & is even engaging my contacts + the private groups I am in . Asked her why she is doing ths & she immediately blocked me. 😫" However, the telco says it can repossess your number without notifying you. https://twitter.com/LeonLidigu/status/1280036489234051072?s=19 _______________________________________________ kictanet mailing list [email protected]<mailto:[email protected]> https://lists.kictanet.or.ke/mailman/listinfo/kictanet Twitter: http://twitter.com/kictanet Facebook: https://www.facebook.com/KICTANet/ Unsubscribe or change your options at https://lists.kictanet.or.ke/mailman/options/kictanet/fmwangangi1%40gmail.co... The Kenya ICT Action Network (KICTANet) is a multi-stakeholder platform for people and institutions interested and involved in ICT policy and regulation. The network aims to act as a catalyst for reform in the ICT sector in support of the national aim of ICT enabled growth and development. KICTANetiquette : Adhere to the same standards of acceptable behaviors online that you follow in real life: respect people's times and bandwidth, share knowledge, don't flame or abuse or personalize, respect privacy, do not spam, do not market your wares or qualifications.
GG, Nimesema kitu! https://twitter.com/Twahir_H_Kassim/status/1280178838396448768?s=20 I seriously feel that LOTS OF NOISE need to be made on this. I personally keep my safaricom line ONLY cause of MPESA. Cost of maintaining a safcom line doesn't make financial sense; taking into account how the airtime and bundles magically disappear like KAJIWE placed a curse on it! AGAIN I feel safcom simply doesn't care about it's customers... is it cause it is the biggest telco? They need to remember it is the customers who put them in that position! *FUMING!* On Mon, Jul 6, 2020, 6:54 PM Grace Githaiga via kictanet < [email protected]> wrote:
I have followed the thread and this sort of caught my attention "...kindly note that a line is only activated via airtime top ups only". This is in response to someone who wanted to know why their line should be deactivated when they use it for mpesa and mshwari.
Transacting on both mpesa and mshwari is not exactly free. It is the same with bundles. They are not free but according to responses from safaricom on that tweet, these do not seem to count. Only airtime is considered necessary towards holding a sim card. @safaricom, mpoo? Semeni kitu!
https://twitter.com/SafaricomPLC/status/1280092344403005440?s=20 <https://twitter.com/SafaricomPLC/status/1280092344403005440?s=20> Safaricom PLC on Twitter <https://twitter.com/SafaricomPLC/status/1280092344403005440?s=20> “@KosgeiChelagat Hello, kindly note a line is only activated via airtime top ups only. ^BR” twitter.com
----------------------------------------------------------------------------------
*Grace Githaiga*
Twitter: @ggithaiga
Skype: gracegithaiga
Linkedin: https://www.linkedin.com/in/gracegithaiga
.*..**the most important office in a democracy is the citizen. So, you see, that’s what our democracy demands. It needs you!----Barrack Obama.*
------------------------------ *From:* kictanet <kictanet-bounces+ggithaiga= [email protected]> on behalf of florence mwangangi via kictanet <[email protected]> *Sent:* 06 July 2020 12:29 PM *To:* [email protected] <[email protected]> *Cc:* florence mwangangi <[email protected]> *Subject:* Re: [kictanet] Data privacy.Time to Ammend Safaricom T&C
This worrying. A notification ought to be send to the subscriber, to make whatever amends!
On Mon, 6 Jul 2020, 11:58 David Indeje via kictanet, < [email protected]> wrote:
Dear Listers,
Cc Safaricom members,
This is a complaint "Now @SafaricomPLC repossessed & sold my Kenyan line without informing me . The new owner , a lady , now has ALL my WhatsApp data & is even engaging my contacts + the private groups I am in . Asked her why she is doing ths & she immediately blocked me. 😫"
However, the telco says it can repossess your number without notifying you.
https://twitter.com/LeonLidigu/status/1280036489234051072?s=19 _______________________________________________ kictanet mailing list [email protected] https://lists.kictanet.or.ke/mailman/listinfo/kictanet Twitter: http://twitter.com/kictanet Facebook: https://www.facebook.com/KICTANet/
Unsubscribe or change your options at https://lists.kictanet.or.ke/mailman/options/kictanet/fmwangangi1%40gmail.co...
The Kenya ICT Action Network (KICTANet) is a multi-stakeholder platform for people and institutions interested and involved in ICT policy and regulation. The network aims to act as a catalyst for reform in the ICT sector in support of the national aim of ICT enabled growth and development.
KICTANetiquette : Adhere to the same standards of acceptable behaviors online that you follow in real life: respect people's times and bandwidth, share knowledge, don't flame or abuse or personalize, respect privacy, do not spam, do not market your wares or qualifications.
_______________________________________________ kictanet mailing list [email protected] https://lists.kictanet.or.ke/mailman/listinfo/kictanet Twitter: http://twitter.com/kictanet Facebook: https://www.facebook.com/KICTANet/
Unsubscribe or change your options at https://lists.kictanet.or.ke/mailman/options/kictanet/twahir%40hussein.me.ke
The Kenya ICT Action Network (KICTANet) is a multi-stakeholder platform for people and institutions interested and involved in ICT policy and regulation. The network aims to act as a catalyst for reform in the ICT sector in support of the national aim of ICT enabled growth and development.
KICTANetiquette : Adhere to the same standards of acceptable behaviors online that you follow in real life: respect people's times and bandwidth, share knowledge, don't flame or abuse or personalize, respect privacy, do not spam, do not market your wares or qualifications.
GG and all I think someone in Safaricom needs to simply update these terms and conditions. Looking at the trend of Mpesa growth soon voice will be a thing of the past then what? They will lose costumers because someone is not topping up the account? I have a corporate line that is only used for internet...Does that mean one morning I'll wake up and I have no access? I'm sure Steve is reading this and will look into it fairly quickly. Regards *Ali Hussein* Digital Transformation Tel: +254 713 601113 Twitter: @AliHKassim Skype: abu-jomo LinkedIn: http://ke.linkedin.com/in/alihkassim <http://ke.linkedin.com/in/alihkassim> Any information of a personal nature expressed in this email are purely mine and do not necessarily reflect the official positions of the organizations that I work with. On Mon, Jul 6, 2020 at 6:52 PM Grace Githaiga via kictanet < [email protected]> wrote:
I have followed the thread and this sort of caught my attention "...kindly note that a line is only activated via airtime top ups only". This is in response to someone who wanted to know why their line should be deactivated when they use it for mpesa and mshwari.
Transacting on both mpesa and mshwari is not exactly free. It is the same with bundles. They are not free but according to responses from safaricom on that tweet, these do not seem to count. Only airtime is considered necessary towards holding a sim card. @safaricom, mpoo? Semeni kitu!
https://twitter.com/SafaricomPLC/status/1280092344403005440?s=20 <https://twitter.com/SafaricomPLC/status/1280092344403005440?s=20> Safaricom PLC on Twitter <https://twitter.com/SafaricomPLC/status/1280092344403005440?s=20> “@KosgeiChelagat Hello, kindly note a line is only activated via airtime top ups only. ^BR” twitter.com
----------------------------------------------------------------------------------
*Grace Githaiga*
Twitter: @ggithaiga
Skype: gracegithaiga
Linkedin: https://www.linkedin.com/in/gracegithaiga
.*..**the most important office in a democracy is the citizen. So, you see, that’s what our democracy demands. It needs you!----Barrack Obama.*
------------------------------ *From:* kictanet <kictanet-bounces+ggithaiga= [email protected]> on behalf of florence mwangangi via kictanet <[email protected]> *Sent:* 06 July 2020 12:29 PM *To:* [email protected] <[email protected]> *Cc:* florence mwangangi <[email protected]> *Subject:* Re: [kictanet] Data privacy.Time to Ammend Safaricom T&C
This worrying. A notification ought to be send to the subscriber, to make whatever amends!
On Mon, 6 Jul 2020, 11:58 David Indeje via kictanet, < [email protected]> wrote:
Dear Listers,
Cc Safaricom members,
This is a complaint "Now @SafaricomPLC repossessed & sold my Kenyan line without informing me . The new owner , a lady , now has ALL my WhatsApp data & is even engaging my contacts + the private groups I am in . Asked her why she is doing ths & she immediately blocked me. 😫"
However, the telco says it can repossess your number without notifying you.
https://twitter.com/LeonLidigu/status/1280036489234051072?s=19 _______________________________________________ kictanet mailing list [email protected] https://lists.kictanet.or.ke/mailman/listinfo/kictanet Twitter: http://twitter.com/kictanet Facebook: https://www.facebook.com/KICTANet/
Unsubscribe or change your options at https://lists.kictanet.or.ke/mailman/options/kictanet/fmwangangi1%40gmail.co...
The Kenya ICT Action Network (KICTANet) is a multi-stakeholder platform for people and institutions interested and involved in ICT policy and regulation. The network aims to act as a catalyst for reform in the ICT sector in support of the national aim of ICT enabled growth and development.
KICTANetiquette : Adhere to the same standards of acceptable behaviors online that you follow in real life: respect people's times and bandwidth, share knowledge, don't flame or abuse or personalize, respect privacy, do not spam, do not market your wares or qualifications.
_______________________________________________ kictanet mailing list [email protected] https://lists.kictanet.or.ke/mailman/listinfo/kictanet Twitter: http://twitter.com/kictanet Facebook: https://www.facebook.com/KICTANet/
Unsubscribe or change your options at https://lists.kictanet.or.ke/mailman/options/kictanet/info%40alyhussein.com
The Kenya ICT Action Network (KICTANet) is a multi-stakeholder platform for people and institutions interested and involved in ICT policy and regulation. The network aims to act as a catalyst for reform in the ICT sector in support of the national aim of ICT enabled growth and development.
KICTANetiquette : Adhere to the same standards of acceptable behaviors online that you follow in real life: respect people's times and bandwidth, share knowledge, don't flame or abuse or personalize, respect privacy, do not spam, do not market your wares or qualifications.
Ali, Yes, you will wake and find out that you cannot transact😂😢 [image: image.png] *Kind Regards,* *David Indeje * +254 (0) 711 385 945 | +254 (0) 734 024 856 Website: Khusoko <https://khusoko.com/> <https://www.linkedin.com/in/david-indeje/> <https://twitter.com/David_Indeje> On Mon, 6 Jul 2020 at 20:02, Ali Hussein via kictanet < [email protected]> wrote:
GG and all
I think someone in Safaricom needs to simply update these terms and conditions. Looking at the trend of Mpesa growth soon voice will be a thing of the past then what? They will lose costumers because someone is not topping up the account?
I have a corporate line that is only used for internet...Does that mean one morning I'll wake up and I have no access?
I'm sure Steve is reading this and will look into it fairly quickly.
Regards
*Ali Hussein*
Digital Transformation
Tel: +254 713 601113
Twitter: @AliHKassim
Skype: abu-jomo
LinkedIn: http://ke.linkedin.com/in/alihkassim <http://ke.linkedin.com/in/alihkassim>
Any information of a personal nature expressed in this email are purely mine and do not necessarily reflect the official positions of the organizations that I work with.
On Mon, Jul 6, 2020 at 6:52 PM Grace Githaiga via kictanet < [email protected]> wrote:
I have followed the thread and this sort of caught my attention "...kindly note that a line is only activated via airtime top ups only". This is in response to someone who wanted to know why their line should be deactivated when they use it for mpesa and mshwari.
Transacting on both mpesa and mshwari is not exactly free. It is the same with bundles. They are not free but according to responses from safaricom on that tweet, these do not seem to count. Only airtime is considered necessary towards holding a sim card. @safaricom, mpoo? Semeni kitu!
https://twitter.com/SafaricomPLC/status/1280092344403005440?s=20 <https://twitter.com/SafaricomPLC/status/1280092344403005440?s=20> Safaricom PLC on Twitter <https://twitter.com/SafaricomPLC/status/1280092344403005440?s=20> “@KosgeiChelagat Hello, kindly note a line is only activated via airtime top ups only. ^BR” twitter.com
----------------------------------------------------------------------------------
*Grace Githaiga*
Twitter: @ggithaiga
Skype: gracegithaiga
Linkedin: https://www.linkedin.com/in/gracegithaiga
.*..**the most important office in a democracy is the citizen. So, you see, that’s what our democracy demands. It needs you!----Barrack Obama.*
------------------------------ *From:* kictanet <kictanet-bounces+ggithaiga= [email protected]> on behalf of florence mwangangi via kictanet <[email protected]> *Sent:* 06 July 2020 12:29 PM *To:* [email protected] <[email protected]> *Cc:* florence mwangangi <[email protected]> *Subject:* Re: [kictanet] Data privacy.Time to Ammend Safaricom T&C
This worrying. A notification ought to be send to the subscriber, to make whatever amends!
On Mon, 6 Jul 2020, 11:58 David Indeje via kictanet, < [email protected]> wrote:
Dear Listers,
Cc Safaricom members,
This is a complaint "Now @SafaricomPLC repossessed & sold my Kenyan line without informing me . The new owner , a lady , now has ALL my WhatsApp data & is even engaging my contacts + the private groups I am in . Asked her why she is doing ths & she immediately blocked me. 😫"
However, the telco says it can repossess your number without notifying you.
https://twitter.com/LeonLidigu/status/1280036489234051072?s=19 _______________________________________________ kictanet mailing list [email protected] https://lists.kictanet.or.ke/mailman/listinfo/kictanet Twitter: http://twitter.com/kictanet Facebook: https://www.facebook.com/KICTANet/
Unsubscribe or change your options at https://lists.kictanet.or.ke/mailman/options/kictanet/fmwangangi1%40gmail.co...
The Kenya ICT Action Network (KICTANet) is a multi-stakeholder platform for people and institutions interested and involved in ICT policy and regulation. The network aims to act as a catalyst for reform in the ICT sector in support of the national aim of ICT enabled growth and development.
KICTANetiquette : Adhere to the same standards of acceptable behaviors online that you follow in real life: respect people's times and bandwidth, share knowledge, don't flame or abuse or personalize, respect privacy, do not spam, do not market your wares or qualifications.
_______________________________________________ kictanet mailing list [email protected] https://lists.kictanet.or.ke/mailman/listinfo/kictanet Twitter: http://twitter.com/kictanet Facebook: https://www.facebook.com/KICTANet/
Unsubscribe or change your options at https://lists.kictanet.or.ke/mailman/options/kictanet/info%40alyhussein.com
The Kenya ICT Action Network (KICTANet) is a multi-stakeholder platform for people and institutions interested and involved in ICT policy and regulation. The network aims to act as a catalyst for reform in the ICT sector in support of the national aim of ICT enabled growth and development.
KICTANetiquette : Adhere to the same standards of acceptable behaviors online that you follow in real life: respect people's times and bandwidth, share knowledge, don't flame or abuse or personalize, respect privacy, do not spam, do not market your wares or qualifications.
_______________________________________________ kictanet mailing list [email protected] https://lists.kictanet.or.ke/mailman/listinfo/kictanet Twitter: http://twitter.com/kictanet Facebook: https://www.facebook.com/KICTANet/
Unsubscribe or change your options at https://lists.kictanet.or.ke/mailman/options/kictanet/davidindeje%40gmail.co...
The Kenya ICT Action Network (KICTANet) is a multi-stakeholder platform for people and institutions interested and involved in ICT policy and regulation. The network aims to act as a catalyst for reform in the ICT sector in support of the national aim of ICT enabled growth and development.
KICTANetiquette : Adhere to the same standards of acceptable behaviors online that you follow in real life: respect people's times and bandwidth, share knowledge, don't flame or abuse or personalize, respect privacy, do not spam, do not market your wares or qualifications.
Hi Listers, While they are at it perhaps they should also look into SIM card registration and the rise in SIM Card fraud. For example as reported in the Business Daily https://www.businessdailyafrica.com/news/Doctor-sues-Safaricom-over-SIM-card... a Doctor is suing Safaricom after fruadsters registered his sim card and used it to convince someone that the doctor was selling his land. This turned out to be false the doctor ended up having to pay 300,000 shillings to the person after it became clear the deal was fraudulent. This should be a particular area of concern given how most of our digital presence appears to be heavily dependent on our phone numbers mostly Safaricom. Kind Regards Tevin Mwenda Gitonga On Mon, Jul 6, 2020 at 8:21 PM David Indeje via kictanet < [email protected]> wrote:
Ali,
Yes, you will wake and find out that you cannot transact😂😢 [image: image.png]
*Kind Regards,*
*David Indeje * +254 (0) 711 385 945 | +254 (0) 734 024 856
Website: Khusoko <https://khusoko.com/>
<https://www.linkedin.com/in/david-indeje/> <https://twitter.com/David_Indeje>
On Mon, 6 Jul 2020 at 20:02, Ali Hussein via kictanet < [email protected]> wrote:
GG and all
I think someone in Safaricom needs to simply update these terms and conditions. Looking at the trend of Mpesa growth soon voice will be a thing of the past then what? They will lose costumers because someone is not topping up the account?
I have a corporate line that is only used for internet...Does that mean one morning I'll wake up and I have no access?
I'm sure Steve is reading this and will look into it fairly quickly.
Regards
*Ali Hussein*
Digital Transformation
Tel: +254 713 601113
Twitter: @AliHKassim
Skype: abu-jomo
LinkedIn: http://ke.linkedin.com/in/alihkassim <http://ke.linkedin.com/in/alihkassim>
Any information of a personal nature expressed in this email are purely mine and do not necessarily reflect the official positions of the organizations that I work with.
On Mon, Jul 6, 2020 at 6:52 PM Grace Githaiga via kictanet < [email protected]> wrote:
I have followed the thread and this sort of caught my attention "...kindly note that a line is only activated via airtime top ups only". This is in response to someone who wanted to know why their line should be deactivated when they use it for mpesa and mshwari.
Transacting on both mpesa and mshwari is not exactly free. It is the same with bundles. They are not free but according to responses from safaricom on that tweet, these do not seem to count. Only airtime is considered necessary towards holding a sim card. @safaricom, mpoo? Semeni kitu!
https://twitter.com/SafaricomPLC/status/1280092344403005440?s=20 <https://twitter.com/SafaricomPLC/status/1280092344403005440?s=20> Safaricom PLC on Twitter <https://twitter.com/SafaricomPLC/status/1280092344403005440?s=20> “@KosgeiChelagat Hello, kindly note a line is only activated via airtime top ups only. ^BR” twitter.com
----------------------------------------------------------------------------------
*Grace Githaiga*
Twitter: @ggithaiga
Skype: gracegithaiga
Linkedin: https://www.linkedin.com/in/gracegithaiga
.*..**the most important office in a democracy is the citizen. So, you see, that’s what our democracy demands. It needs you!----Barrack Obama.*
------------------------------ *From:* kictanet <kictanet-bounces+ggithaiga= [email protected]> on behalf of florence mwangangi via kictanet <[email protected]> *Sent:* 06 July 2020 12:29 PM *To:* [email protected] <[email protected]> *Cc:* florence mwangangi <[email protected]> *Subject:* Re: [kictanet] Data privacy.Time to Ammend Safaricom T&C
This worrying. A notification ought to be send to the subscriber, to make whatever amends!
On Mon, 6 Jul 2020, 11:58 David Indeje via kictanet, < [email protected]> wrote:
Dear Listers,
Cc Safaricom members,
This is a complaint "Now @SafaricomPLC repossessed & sold my Kenyan line without informing me . The new owner , a lady , now has ALL my WhatsApp data & is even engaging my contacts + the private groups I am in . Asked her why she is doing ths & she immediately blocked me. 😫"
However, the telco says it can repossess your number without notifying you.
https://twitter.com/LeonLidigu/status/1280036489234051072?s=19 _______________________________________________ kictanet mailing list [email protected] https://lists.kictanet.or.ke/mailman/listinfo/kictanet Twitter: http://twitter.com/kictanet Facebook: https://www.facebook.com/KICTANet/
Unsubscribe or change your options at https://lists.kictanet.or.ke/mailman/options/kictanet/fmwangangi1%40gmail.co...
The Kenya ICT Action Network (KICTANet) is a multi-stakeholder platform for people and institutions interested and involved in ICT policy and regulation. The network aims to act as a catalyst for reform in the ICT sector in support of the national aim of ICT enabled growth and development.
KICTANetiquette : Adhere to the same standards of acceptable behaviors online that you follow in real life: respect people's times and bandwidth, share knowledge, don't flame or abuse or personalize, respect privacy, do not spam, do not market your wares or qualifications.
_______________________________________________ kictanet mailing list [email protected] https://lists.kictanet.or.ke/mailman/listinfo/kictanet Twitter: http://twitter.com/kictanet Facebook: https://www.facebook.com/KICTANet/
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The Kenya ICT Action Network (KICTANet) is a multi-stakeholder platform for people and institutions interested and involved in ICT policy and regulation. The network aims to act as a catalyst for reform in the ICT sector in support of the national aim of ICT enabled growth and development.
KICTANetiquette : Adhere to the same standards of acceptable behaviors online that you follow in real life: respect people's times and bandwidth, share knowledge, don't flame or abuse or personalize, respect privacy, do not spam, do not market your wares or qualifications.
_______________________________________________ kictanet mailing list [email protected] https://lists.kictanet.or.ke/mailman/listinfo/kictanet Twitter: http://twitter.com/kictanet Facebook: https://www.facebook.com/KICTANet/
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The Kenya ICT Action Network (KICTANet) is a multi-stakeholder platform for people and institutions interested and involved in ICT policy and regulation. The network aims to act as a catalyst for reform in the ICT sector in support of the national aim of ICT enabled growth and development.
KICTANetiquette : Adhere to the same standards of acceptable behaviors online that you follow in real life: respect people's times and bandwidth, share knowledge, don't flame or abuse or personalize, respect privacy, do not spam, do not market your wares or qualifications.
_______________________________________________ kictanet mailing list [email protected] https://lists.kictanet.or.ke/mailman/listinfo/kictanet Twitter: http://twitter.com/kictanet Facebook: https://www.facebook.com/KICTANet/
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The Kenya ICT Action Network (KICTANet) is a multi-stakeholder platform for people and institutions interested and involved in ICT policy and regulation. The network aims to act as a catalyst for reform in the ICT sector in support of the national aim of ICT enabled growth and development.
KICTANetiquette : Adhere to the same standards of acceptable behaviors online that you follow in real life: respect people's times and bandwidth, share knowledge, don't flame or abuse or personalize, respect privacy, do not spam, do not market your wares or qualifications.
I think these are consumer issues/abuse of rights that arise as a result of dominance. Some of safaricom's responses on that thread are the kind of 'mtadoo?' attitude. The thread is so interesting, someone complained his line was repossessed and still receives emails of Mpesa statements intended for the new user! On Tue, Jul 7, 2020, 09:16 tevin mwenda via kictanet < [email protected]> wrote:
Hi Listers,
While they are at it perhaps they should also look into SIM card registration and the rise in SIM Card fraud. For example as reported in the Business Daily https://www.businessdailyafrica.com/news/Doctor-sues-Safaricom-over-SIM-card... a Doctor is suing Safaricom after fruadsters registered his sim card and used it to convince someone that the doctor was selling his land. This turned out to be false the doctor ended up having to pay 300,000 shillings to the person after it became clear the deal was fraudulent.
This should be a particular area of concern given how most of our digital presence appears to be heavily dependent on our phone numbers mostly Safaricom.
Kind Regards
Tevin Mwenda Gitonga
On Mon, Jul 6, 2020 at 8:21 PM David Indeje via kictanet < [email protected]> wrote:
Ali,
Yes, you will wake and find out that you cannot transact😂😢 [image: image.png]
*Kind Regards,*
*David Indeje * +254 (0) 711 385 945 | +254 (0) 734 024 856
Website: Khusoko <https://khusoko.com/>
<https://www.linkedin.com/in/david-indeje/> <https://twitter.com/David_Indeje>
On Mon, 6 Jul 2020 at 20:02, Ali Hussein via kictanet < [email protected]> wrote:
GG and all
I think someone in Safaricom needs to simply update these terms and conditions. Looking at the trend of Mpesa growth soon voice will be a thing of the past then what? They will lose costumers because someone is not topping up the account?
I have a corporate line that is only used for internet...Does that mean one morning I'll wake up and I have no access?
I'm sure Steve is reading this and will look into it fairly quickly.
Regards
*Ali Hussein*
Digital Transformation
Tel: +254 713 601113
Twitter: @AliHKassim
Skype: abu-jomo
LinkedIn: http://ke.linkedin.com/in/alihkassim <http://ke.linkedin.com/in/alihkassim>
Any information of a personal nature expressed in this email are purely mine and do not necessarily reflect the official positions of the organizations that I work with.
On Mon, Jul 6, 2020 at 6:52 PM Grace Githaiga via kictanet < [email protected]> wrote:
I have followed the thread and this sort of caught my attention "...kindly note that a line is only activated via airtime top ups only". This is in response to someone who wanted to know why their line should be deactivated when they use it for mpesa and mshwari.
Transacting on both mpesa and mshwari is not exactly free. It is the same with bundles. They are not free but according to responses from safaricom on that tweet, these do not seem to count. Only airtime is considered necessary towards holding a sim card. @safaricom, mpoo? Semeni kitu!
https://twitter.com/SafaricomPLC/status/1280092344403005440?s=20 <https://twitter.com/SafaricomPLC/status/1280092344403005440?s=20> Safaricom PLC on Twitter <https://twitter.com/SafaricomPLC/status/1280092344403005440?s=20> “@KosgeiChelagat Hello, kindly note a line is only activated via airtime top ups only. ^BR” twitter.com
----------------------------------------------------------------------------------
*Grace Githaiga*
Twitter: @ggithaiga
Skype: gracegithaiga
Linkedin: https://www.linkedin.com/in/gracegithaiga
.*..**the most important office in a democracy is the citizen. So, you see, that’s what our democracy demands. It needs you!----Barrack Obama.*
------------------------------ *From:* kictanet <kictanet-bounces+ggithaiga= [email protected]> on behalf of florence mwangangi via kictanet <[email protected]> *Sent:* 06 July 2020 12:29 PM *To:* [email protected] <[email protected]> *Cc:* florence mwangangi <[email protected]> *Subject:* Re: [kictanet] Data privacy.Time to Ammend Safaricom T&C
This worrying. A notification ought to be send to the subscriber, to make whatever amends!
On Mon, 6 Jul 2020, 11:58 David Indeje via kictanet, < [email protected]> wrote:
Dear Listers,
Cc Safaricom members,
This is a complaint "Now @SafaricomPLC repossessed & sold my Kenyan line without informing me . The new owner , a lady , now has ALL my WhatsApp data & is even engaging my contacts + the private groups I am in . Asked her why she is doing ths & she immediately blocked me. 😫"
However, the telco says it can repossess your number without notifying you.
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participants (7)
-
Ali Hussein -
David Indeje -
florence mwangangi -
Grace Githaiga -
Liz Orembo -
tevin mwenda -
Twahir Hussein Kassim