GG and allI think someone in Safaricom needs to simply update these terms and conditions. Looking at the trend of Mpesa growth soon voice will be a thing of the past then what? They will lose costumers because someone is not topping up the account?I have a corporate line that is only used for internet...Does that mean one morning I'll wake up and I have no access?I'm sure Steve is reading this and will look into it fairly quickly.RegardsAli Hussein
Digital Transformation
Tel: +254 713 601113
Twitter: @AliHKassim
Skype: abu-jomo
LinkedIn: http://ke.linkedin.com/in/alihkassim
Any information of a personal nature expressed in this email are purely mine and do not necessarily reflect the official positions of the organizations that I work with._______________________________________________On Mon, Jul 6, 2020 at 6:52 PM Grace Githaiga via kictanet <kictanet@lists.kictanet.or.ke> wrote:_______________________________________________I have followed the thread and this sort of caught my attention "...kindly note that a line is only activated via airtime top ups only". This is in response to someone who wanted to know why their line should be deactivated when they use it for mpesa and mshwari.
Transacting on both mpesa and mshwari is not exactly free. It is the same with bundles. They are not free but according to responses from safaricom on that tweet, these do not seem to count. Only airtime is considered necessary towards holding a sim card. @safaricom, mpoo? Semeni kitu!
https://twitter.com/SafaricomPLC/status/1280092344403005440?s=20
“@KosgeiChelagat Hello, kindly note a line is only activated via airtime top ups only. ^BR”
----------------------------------------------------------------------------------
Grace Githaiga
Twitter: @ggithaiga
Skype: gracegithaiga
Linkedin: https://www.linkedin.com/in/gracegithaiga
...the most important office in a democracy is the citizen. So, you see, that’s what our democracy demands. It needs you!----Barrack Obama.
From: kictanet <kictanet-bounces+ggithaiga=hotmail.com@lists.kictanet.or.ke> on behalf of florence mwangangi via kictanet <kictanet@lists.kictanet.or.ke>
Sent: 06 July 2020 12:29 PM
To: ggithaiga@hotmail.com <ggithaiga@hotmail.com>
Cc: florence mwangangi <fmwangangi1@gmail.com>
Subject: Re: [kictanet] Data privacy.Time to Ammend Safaricom T&CThis worrying. A notification ought to be send to the subscriber, to make whatever amends!
On Mon, 6 Jul 2020, 11:58 David Indeje via kictanet, <kictanet@lists.kictanet.or.ke> wrote:
Dear Listers,_______________________________________________
Cc Safaricom members,
This is a complaint "Now @SafaricomPLC repossessed & sold my Kenyan line without informing me . The new owner , a lady , now has ALL my WhatsApp data & is even engaging my contacts + the private groups I am in . Asked her why she is doing ths & she immediately blocked me. 😫"
However, the telco says it can repossess your number without notifying you.
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KICTANetiquette : Adhere to the same standards of acceptable behaviors online that you follow in real life: respect people's times and bandwidth, share knowledge, don't flame or abuse or personalize, respect privacy, do not spam, do not market your wares or qualifications.
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The Kenya ICT Action Network (KICTANet) is a multi-stakeholder platform for people and institutions interested and involved in ICT policy and regulation. The network aims to act as a catalyst for reform in the ICT sector in support of the national aim of ICT enabled growth and development.
KICTANetiquette : Adhere to the same standards of acceptable behaviors online that you follow in real life: respect people's times and bandwidth, share knowledge, don't flame or abuse or personalize, respect privacy, do not spam, do not market your wares or qualifications.