Guys, I am getting an error when trying to update a user through the exim4u web interface. I am logged in as the domain administrator. I cannot disable the enable spam box or enable spam box report checkboxes. The error message I get (in the ribbon across the top of the web page) is: "Exim4U Email Admin - tld.com - user could not be updated." I CAN enable those checkboxes successfully with no issues. I CAN log into the phpmyadmin interface as the configured database user (exim4u) and make the change there; this was just to ensure that there were no database permission issues. There are no log entries in the apache or mysql log pertaining to this failure. Any ideas or help? Helmut
Gordon, Thx. I am on 3.1.0. Any idea of a log I could look in? Helmut From: users [mailto:users-bounces(a)exim4u.org] On Behalf Of Gordon Dickens Sent: Tuesday, April 04, 2017 11:43 AM To: Exim4U General Discussion Subject: Re: [Exim4U] exim4u admin interface error Hello Helmut, What version of Exim4U are you running? I'm not sure whats causing your problem and I have not been able to recreate the problem with my existing installations running the current 3.1.0 version. So, I would recommend that you consider upgrading to the current 3.1.0 version, if you have not done so already. Gordon On 04/03/2017 05:39 PM, Helmut Fritz wrote: Guys, I am getting an error when trying to update a user through the exim4u web interface. I am logged in as the domain administrator. I cannot disable the enable spam box or enable spam box report checkboxes. The error message I get (in the ribbon across the top of the web page) is: "Exim4U Email Admin - tld.com - user could not be updated." I CAN enable those checkboxes successfully with no issues. I CAN log into the phpmyadmin interface as the configured database user (exim4u) and make the change there; this was just to ensure that there were no database permission issues. There are no log entries in the apache or mysql log pertaining to this failure. Any ideas or help? Helmut _______________________________________________ users mailing list users(a)exim4u.org https://exim4u.org/mailman/listinfo/users
Gordon, I have been at 3.1.0 for quite some time. I have not found anything pertinent in the apache or mysql logs, just the error in the interface. I can honestly say it may have been an issue before, I have just never tried to uncheck those configuration options before. There should be a script, or a generated command, when the UI tries to implement the uncheck of those boxes. I am guessing that script makes the change to the field in the database? Is it possible to recreate that script/command and test it manually from the command line? Thx. Helmut From: users [mailto:users-bounces(a)exim4u.org] On Behalf Of Gordon Dickens Sent: Tuesday, April 04, 2017 1:16 PM To: Exim4U General Discussion Subject: Re: [Exim4U] exim4u admin interface error You could check your apache access and error logs but I'm not sure that's going to tell you much. Has this worked previously and suddenly quit working or did you just recently upgrade to 3.1.0 where this didn't work from the start? Alternatively, there may be some subtle differences in your installation that causes a bug to manifest itself that I'm not seeing otherwise... Gordon On 04/04/2017 03:03 PM, Helmut Fritz wrote: Gordon, Thx. I am on 3.1.0. Any idea of a log I could look in? Helmut From: users [mailto:users-bounces(a)exim4u.org] On Behalf Of Gordon Dickens Sent: Tuesday, April 04, 2017 11:43 AM To: Exim4U General Discussion Subject: Re: [Exim4U] exim4u admin interface error Hello Helmut, What version of Exim4U are you running? I'm not sure whats causing your problem and I have not been able to recreate the problem with my existing installations running the current 3.1.0 version. So, I would recommend that you consider upgrading to the current 3.1.0 version, if you have not done so already. Gordon On 04/03/2017 05:39 PM, Helmut Fritz wrote: Guys, I am getting an error when trying to update a user through the exim4u web interface. I am logged in as the domain administrator. I cannot disable the enable spam box or enable spam box report checkboxes. The error message I get (in the ribbon across the top of the web page) is: "Exim4U Email Admin - tld.com - user could not be updated." I CAN enable those checkboxes successfully with no issues. I CAN log into the phpmyadmin interface as the configured database user (exim4u) and make the change there; this was just to ensure that there were no database permission issues. There are no log entries in the apache or mysql log pertaining to this failure. Any ideas or help? Helmut _______________________________________________ users mailing list users(a)exim4u.org https://exim4u.org/mailman/listinfo/users _______________________________________________ users mailing list users(a)exim4u.org https://exim4u.org/mailman/listinfo/users
FWIW, I do get this in the httpd_access.log: 68.15.22.20 - - [04/Apr/2017:14:19:54 -0700] "POST /exim4u/adminuserchangesubmit.php HTTP/1.1" 302 83 68.15.22.20 - - [04/Apr/2017:14:19:54 -0700] "GET /exim4u/adminuserchange.php?user_id=3&localpart=helmut&failupdated=helmut HTTP/1.1" 200 8353 still digging. From: users [mailto:users-bounces(a)exim4u.org] On Behalf Of Helmut Fritz Sent: Tuesday, April 04, 2017 1:59 PM To: 'Exim4U General Discussion' Subject: Re: [Exim4U] exim4u admin interface error Gordon, I have been at 3.1.0 for quite some time. I have not found anything pertinent in the apache or mysql logs, just the error in the interface. I can honestly say it may have been an issue before, I have just never tried to uncheck those configuration options before. There should be a script, or a generated command, when the UI tries to implement the uncheck of those boxes. I am guessing that script makes the change to the field in the database? Is it possible to recreate that script/command and test it manually from the command line? Thx. Helmut From: users [mailto:users-bounces(a)exim4u.org] On Behalf Of Gordon Dickens Sent: Tuesday, April 04, 2017 1:16 PM To: Exim4U General Discussion Subject: Re: [Exim4U] exim4u admin interface error You could check your apache access and error logs but I'm not sure that's going to tell you much. Has this worked previously and suddenly quit working or did you just recently upgrade to 3.1.0 where this didn't work from the start? Alternatively, there may be some subtle differences in your installation that causes a bug to manifest itself that I'm not seeing otherwise... Gordon On 04/04/2017 03:03 PM, Helmut Fritz wrote: Gordon, Thx. I am on 3.1.0. Any idea of a log I could look in? Helmut From: users [mailto:users-bounces(a)exim4u.org] On Behalf Of Gordon Dickens Sent: Tuesday, April 04, 2017 11:43 AM To: Exim4U General Discussion Subject: Re: [Exim4U] exim4u admin interface error Hello Helmut, What version of Exim4U are you running? I'm not sure whats causing your problem and I have not been able to recreate the problem with my existing installations running the current 3.1.0 version. So, I would recommend that you consider upgrading to the current 3.1.0 version, if you have not done so already. Gordon On 04/03/2017 05:39 PM, Helmut Fritz wrote: Guys, I am getting an error when trying to update a user through the exim4u web interface. I am logged in as the domain administrator. I cannot disable the enable spam box or enable spam box report checkboxes. The error message I get (in the ribbon across the top of the web page) is: "Exim4U Email Admin - tld.com - user could not be updated." I CAN enable those checkboxes successfully with no issues. I CAN log into the phpmyadmin interface as the configured database user (exim4u) and make the change there; this was just to ensure that there were no database permission issues. There are no log entries in the apache or mysql log pertaining to this failure. Any ideas or help? Helmut _______________________________________________ users mailing list users(a)exim4u.org https://exim4u.org/mailman/listinfo/users _______________________________________________ users mailing list users(a)exim4u.org https://exim4u.org/mailman/listinfo/users
Gordon, may have found something, in var/log/messages: Apr 4 14:19:54 svr6 httpd: PHP Notice: Undefined index: on_spambox in /usr/home/exim4u/public_html/exim4u /adminuserchangesubmit.php on line 223 also from the attempts yesterday (along with the above): Apr 3 14:02:38 svr6 httpd: PHP Notice: Undefined index: localpart in /usr/home/exim4u/public_html/exim4u/ adminuseraddsubmit.php on line 170 Thoughts? Helmut From: users [mailto:users-bounces(a)exim4u.org] On Behalf Of Helmut Fritz Sent: Tuesday, April 04, 2017 2:25 PM To: 'Exim4U General Discussion' Subject: Re: [Exim4U] exim4u admin interface error FWIW, I do get this in the httpd_access.log: 68.15.22.20 - - [04/Apr/2017:14:19:54 -0700] "POST /exim4u/adminuserchangesubmit.php HTTP/1.1" 302 83 68.15.22.20 - - [04/Apr/2017:14:19:54 -0700] "GET /exim4u/adminuserchange.php?user_id=3&localpart=helmut&failupdated=helmut HTTP/1.1" 200 8353 still digging. From: users [mailto:users-bounces(a)exim4u.org] On Behalf Of Helmut Fritz Sent: Tuesday, April 04, 2017 1:59 PM To: 'Exim4U General Discussion' Subject: Re: [Exim4U] exim4u admin interface error Gordon, I have been at 3.1.0 for quite some time. I have not found anything pertinent in the apache or mysql logs, just the error in the interface. I can honestly say it may have been an issue before, I have just never tried to uncheck those configuration options before. There should be a script, or a generated command, when the UI tries to implement the uncheck of those boxes. I am guessing that script makes the change to the field in the database? Is it possible to recreate that script/command and test it manually from the command line? Thx. Helmut From: users [mailto:users-bounces(a)exim4u.org] On Behalf Of Gordon Dickens Sent: Tuesday, April 04, 2017 1:16 PM To: Exim4U General Discussion Subject: Re: [Exim4U] exim4u admin interface error You could check your apache access and error logs but I'm not sure that's going to tell you much. Has this worked previously and suddenly quit working or did you just recently upgrade to 3.1.0 where this didn't work from the start? Alternatively, there may be some subtle differences in your installation that causes a bug to manifest itself that I'm not seeing otherwise... Gordon On 04/04/2017 03:03 PM, Helmut Fritz wrote: Gordon, Thx. I am on 3.1.0. Any idea of a log I could look in? Helmut From: users [mailto:users-bounces(a)exim4u.org] On Behalf Of Gordon Dickens Sent: Tuesday, April 04, 2017 11:43 AM To: Exim4U General Discussion Subject: Re: [Exim4U] exim4u admin interface error Hello Helmut, What version of Exim4U are you running? I'm not sure whats causing your problem and I have not been able to recreate the problem with my existing installations running the current 3.1.0 version. So, I would recommend that you consider upgrading to the current 3.1.0 version, if you have not done so already. Gordon On 04/03/2017 05:39 PM, Helmut Fritz wrote: Guys, I am getting an error when trying to update a user through the exim4u web interface. I am logged in as the domain administrator. I cannot disable the enable spam box or enable spam box report checkboxes. The error message I get (in the ribbon across the top of the web page) is: "Exim4U Email Admin - tld.com - user could not be updated." I CAN enable those checkboxes successfully with no issues. I CAN log into the phpmyadmin interface as the configured database user (exim4u) and make the change there; this was just to ensure that there were no database permission issues. There are no log entries in the apache or mysql log pertaining to this failure. Any ideas or help? Helmut _______________________________________________ users mailing list users(a)exim4u.org https://exim4u.org/mailman/listinfo/users _______________________________________________ users mailing list users(a)exim4u.org https://exim4u.org/mailman/listinfo/users
Gordon, yessir, worked fine now! thank you much, I bet that was a bit of work to track down. is there any regression testing you would like me to do? Helmut From: users [mailto:users-bounces(a)exim4u.org] On Behalf Of Gordon Dickens Sent: Saturday, April 08, 2017 8:12 AM To: Exim4U General Discussion Subject: Re: [Exim4U] exim4u admin interface error Hi Helmut, This is in regard to your problem of being unable to disable the enabled spam box and enabled spam box report checkboxes. I was finally able to reproduce your problem on one of my FreeBSD installations. For some reason, the problem did not manifest itself on my Debian Linux installations... In any event, I think that I have fixed it. Please copy the attached adminuserchangesubmit.php file to your exim4u php directory and see if that fixes the problem. Please let me know if it works. Thanks! Gordon On 04/04/2017 05:54 PM, Helmut Fritz wrote: Gordon, may have found something, in var/log/messages: Apr 4 14:19:54 svr6 httpd: PHP Notice: Undefined index: on_spambox in /usr/home/exim4u/public_html/exim4u /adminuserchangesubmit.php on line 223 also from the attempts yesterday (along with the above): Apr 3 14:02:38 svr6 httpd: PHP Notice: Undefined index: localpart in /usr/home/exim4u/public_html/exim4u/ adminuseraddsubmit.php on line 170 Thoughts? Helmut From: users [mailto:users-bounces(a)exim4u.org] On Behalf Of Helmut Fritz Sent: Tuesday, April 04, 2017 2:25 PM To: 'Exim4U General Discussion' Subject: Re: [Exim4U] exim4u admin interface error FWIW, I do get this in the httpd_access.log: 68.15.22.20 - - [04/Apr/2017:14:19:54 -0700] "POST /exim4u/adminuserchangesubmit.php HTTP/1.1" 302 83 68.15.22.20 - - [04/Apr/2017:14:19:54 -0700] "GET /exim4u/adminuserchange.php?user_id=3&localpart=helmut&failupdated=helmut HTTP/1.1" 200 8353 still digging. From: users [mailto:users-bounces(a)exim4u.org] On Behalf Of Helmut Fritz Sent: Tuesday, April 04, 2017 1:59 PM To: 'Exim4U General Discussion' Subject: Re: [Exim4U] exim4u admin interface error Gordon, I have been at 3.1.0 for quite some time. I have not found anything pertinent in the apache or mysql logs, just the error in the interface. I can honestly say it may have been an issue before, I have just never tried to uncheck those configuration options before. There should be a script, or a generated command, when the UI tries to implement the uncheck of those boxes. I am guessing that script makes the change to the field in the database? Is it possible to recreate that script/command and test it manually from the command line? Thx. Helmut From: users [mailto:users-bounces(a)exim4u.org] On Behalf Of Gordon Dickens Sent: Tuesday, April 04, 2017 1:16 PM To: Exim4U General Discussion Subject: Re: [Exim4U] exim4u admin interface error You could check your apache access and error logs but I'm not sure that's going to tell you much. Has this worked previously and suddenly quit working or did you just recently upgrade to 3.1.0 where this didn't work from the start? Alternatively, there may be some subtle differences in your installation that causes a bug to manifest itself that I'm not seeing otherwise... Gordon On 04/04/2017 03:03 PM, Helmut Fritz wrote: Gordon, Thx. I am on 3.1.0. Any idea of a log I could look in? Helmut From: users [mailto:users-bounces(a)exim4u.org] On Behalf Of Gordon Dickens Sent: Tuesday, April 04, 2017 11:43 AM To: Exim4U General Discussion Subject: Re: [Exim4U] exim4u admin interface error Hello Helmut, What version of Exim4U are you running? I'm not sure whats causing your problem and I have not been able to recreate the problem with my existing installations running the current 3.1.0 version. So, I would recommend that you consider upgrading to the current 3.1.0 version, if you have not done so already. Gordon On 04/03/2017 05:39 PM, Helmut Fritz wrote: Guys, I am getting an error when trying to update a user through the exim4u web interface. I am logged in as the domain administrator. I cannot disable the enable spam box or enable spam box report checkboxes. The error message I get (in the ribbon across the top of the web page) is: "Exim4U Email Admin - tld.com - user could not be updated." I CAN enable those checkboxes successfully with no issues. I CAN log into the phpmyadmin interface as the configured database user (exim4u) and make the change there; this was just to ensure that there were no database permission issues. There are no log entries in the apache or mysql log pertaining to this failure. Any ideas or help? Helmut _______________________________________________ users mailing list users(a)exim4u.org https://exim4u.org/mailman/listinfo/users _______________________________________________ users mailing list users(a)exim4u.org https://exim4u.org/mailman/listinfo/users _______________________________________________ users mailing list users(a)exim4u.org https://exim4u.org/mailman/listinfo/users
participants (2)
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Gordon Dickens -
Helmut Fritz