Friends, I am looking for studies (especially of success stories) of domestic ICT outsourcing. If anyone has pointers, please share. Many thanks. ---------------------------------------------------------------------------------------------- Matunda Nyanchama, PhD, CISSP; mnyanchama@aganoconsulting.com Agano Consulting Inc.; www.aganoconsulting.com; Twitter: nmatunda; Skype: okiambe ---------------------------------------------------------------------------------------------- Be prepared to face ICT Security failures & know how to respond when they happen! Call: +1-888-587-1150 or info@aganoconsulting.com ---------------------------------------------------------------------------------------------- "A bus station is where a bus stops. A train station is where a train stops. On my desk I have a workstation…" - Anonymous ----------------------------------------------------------------------------------------------- This e-mail, including attachments, may be privileged and may contain confidential or proprietary information intended only for the addressee(s). Any other distribution, copying, use, or disclosure is unauthorized and strictly prohibited. If you have received this message in error, please notify the sender immediately by reply e-mail and permanently delete the message, including any attachments, without making a copy. Thank you.
Matunda, I would say that given the "age" of the industry, there is probably no study that has been done per se on domestic outsourcing. However, there are various organisations you can talk to and collect some useful information. For instance, some of the local Call Centres and BPOs are doing local work. How about talking to them and hearing them out and possibly talking to their clients too? Kencall, Horizon,the former Kentech Data (I think they changed name to Techno something- sorry,I am not sure of the full name,)not to mention the many who provide other services such as Payroll etc. Maybe you could be the first to gather such information into one document.... All the best Gilda Quoting Matunda Nyanchama <mnyanchama@aganoconsulting.com>:
Friends,
I am looking for studies (especially of success stories) of domestic ICT outsourcing. If anyone has pointers, please share.
Many thanks.
----------------------------------------------------------------------------------------------
Matunda Nyanchama, PhD, CISSP; mnyanchama@aganoconsulting.com Agano Consulting Inc.; www.aganoconsulting.com; Twitter: nmatunda; Skype: okiambe
----------------------------------------------------------------------------------------------
Be prepared to face ICT Security failures & know how to respond when they happen!
Call: +1-888-587-1150 or info@aganoconsulting.com
----------------------------------------------------------------------------------------------
"A bus station is where a bus stops. A train station is where a train stops. On my desk I have a workstationâ¦" - Anonymous
-----------------------------------------------------------------------------------------------
This e-mail, including attachments, may be privileged and may contain confidential or proprietary information intended only for the addressee(s). Any other distribution, copying, use, or disclosure is unauthorized and strictly prohibited. If you have received this message in error, please notify the sender immediately by reply e-mail and permanently delete the message, including any
attachments, without making a copy. Thank you.
------------------------------------------------- This mail sent through IMP: http://horde.org/imp/
Gilda and all on the list, We are looking for case studies across the world, Kenya included; and of countries like India, Philippines, Egypt, South Africa and many others (e.g. in South America) that have on the outsourcing "map" for a fair amount of time. South Africa is of key interest to us. On Onchari's comments, we would be interested to know why (in the case of Kenya) there is little in domestic outsourcing. What's it that deters potential outsources (e.g. government, financial institutions, etc.) from outsourcing? On an aside, I once mentioned the subject to a group of Bank HR types and they reacted almost in disbelief that such could happen. I wonder whether that's one of the impediments? ________________________________ From: "godera@skyweb.co.ke" <godera@skyweb.co.ke> To: Matunda Nyanchama <mnyanchama@aganoconsulting.com> Cc: KICTAnet ICT Policy Discussions <kictanet@lists.kictanet.or.ke> Sent: Tue, March 29, 2011 5:43:02 AM Subject: Re: [kictanet] Domestic Outsourcing Studies Matunda, I would say that given the "age" of the industry, there is probably no study that has been done per se on domestic outsourcing. However, there are various organisations you can talk to and collect some useful information. For instance, some of the local Call Centres and BPOs are doing local work. How about talking to them and hearing them out and possibly talking to their clients too? Kencall, Horizon,the former Kentech Data (I think they changed name to Techno something- sorry,I am not sure of the full name,)not to mention the many who provide other services such as Payroll etc. Maybe you could be the first to gather such information into one document.... All the best Gilda Quoting Matunda Nyanchama <mnyanchama@aganoconsulting.com>:
Friends,
I am looking for studies (especially of success stories) of domestic ICT outsourcing. If anyone has pointers, please share.
Many thanks.
----------------------------------------------------------------------------------------------
Matunda Nyanchama, PhD, CISSP; mnyanchama@aganoconsulting.com Agano Consulting Inc.; www.aganoconsulting.com; Twitter: nmatunda; Skype: okiambe
----------------------------------------------------------------------------------------------
Be prepared to face ICT Security failures & know how to respond when they happen!
Call: +1-888-587-1150 or info@aganoconsulting.com
----------------------------------------------------------------------------------------------
"A bus station is where a bus stops. A train station is where a train stops. On my desk I have a workstation…" - Anonymous
-----------------------------------------------------------------------------------------------
This e-mail, including attachments, may be privileged and may contain confidential or proprietary information intended only for the addressee(s). Any other distribution, copying, use, or disclosure is unauthorized and strictly prohibited. If you have received this message in error, please notify the sender immediately by reply e-mail and permanently delete the message, including any
attachments, without making a copy. Thank you.
------------------------------------------------- This mail sent through IMP: http://horde.org/imp/
Matunda, I forgot to ask- are you looking for information on domestic outsourcing in Kenya or any successful country? Gilda Quoting Matunda Nyanchama <mnyanchama@aganoconsulting.com>:
Friends,
I am looking for studies (especially of success stories) of domestic ICT outsourcing. If anyone has pointers, please share.
Many thanks.
----------------------------------------------------------------------------------------------
Matunda Nyanchama, PhD, CISSP; mnyanchama@aganoconsulting.com Agano Consulting Inc.; www.aganoconsulting.com; Twitter: nmatunda; Skype: okiambe
----------------------------------------------------------------------------------------------
Be prepared to face ICT Security failures & know how to respond when they happen!
Call: +1-888-587-1150 or info@aganoconsulting.com
----------------------------------------------------------------------------------------------
"A bus station is where a bus stops. A train station is where a train stops. On my desk I have a workstationâ¦" - Anonymous
-----------------------------------------------------------------------------------------------
This e-mail, including attachments, may be privileged and may contain confidential or proprietary information intended only for the addressee(s). Any other distribution, copying, use, or disclosure is unauthorized and strictly prohibited. If you have received this message in error, please notify the sender immediately by reply e-mail and permanently delete the message, including any
attachments, without making a copy. Thank you.
------------------------------------------------- This mail sent through IMP: http://horde.org/imp/
participants (2)
-
godera＠skyweb.co.ke -
Matunda Nyanchama