#SwitchTOAirtel and #LoseWhatYouPayFor
Listers, Picture this... You go to your favourite supermarket, BUY a packet of milk PAY for it then you realise you actually need more and you go back inside get a carton of milk and pay for it. As you now pack onto your trolley, the cashier picks the packet you earlier bought and tells you OUR POLICY IS THAT you only retain the 1 packet if you buy 1 packet, now that you bought a carton we have to take the 1 packet you earlier bought! OUTRAGEOUS don't you think? This is What AIRTEL ACTUALLY DOES! I have been on UNLIMINET 1000 for ages, had accumulated 30+GBs of data and due to my increased usage of calls decided to upgrade to UNLIMINET 2000. PAP all the 30+ GB were CONFISCATED as POLICY HAS IT that you only carry forward GBs on the same tariff! Mind you I HAD BOUGHT and accumulated the 30+ GBs... [image: Capture.PNG] https://www.youtube.com/watch?v=0FWfetpm_V0 Airtel should be honest and state *#SwitchTOAirtel and #LoseWhatYouPayFor* Telcos are getting out of hand! First it was SAFARICOM repossessing numbers now its Airtel taking what is NOT theirs, once one has bought something that thing is NO LONGER the sellers but its ownership has moved to the buyer! So very disappointed in AIRTEL, I used to believe they *WERE *the honest network (past tense!)! Twahir [image: Mailtrack] <https://mailtrack.io?utm_source=gmail&utm_medium=signature&utm_campaign=signaturevirality5&> Sender notified by Mailtrack <https://mailtrack.io?utm_source=gmail&utm_medium=signature&utm_campaign=signaturevirality5&> 01/23/21, 02:44:44 PM
Dear Twahir, Pole sana for falling for that dangling carrot. You raise valid concerns at the same time on the issue of ownership. However, my question all along has been to what extend will Airtel and to some extend Telkom be doing this? So far it has paid off in poaching their rivals' customers as per the CA reports. Let us see how they will be responding to these concerns as you are not the only one. *Kind Regards,* *David Indeje *
Pole sana ndugu Twahir! In my humble opinion the best MOST HONEST Telco in Kenya is Telkom Kenya! Give them a trial period, trsu me you won’t leave! Mariq Sent from my iPhone
On 23 Jan 2021, at 15:09, David Indeje via kictanet <kictanet@lists.kictanet.or.ke> wrote:
Dear Twahir,
Pole sana for falling for that dangling carrot. You raise valid concerns at the same time on the issue of ownership. However, my question all along has been to what extend will Airtel and to some extend Telkom be doing this? So far it has paid off in poaching their rivals' customers as per the CA reports. Let us see how they will be responding to these concerns as you are not the only one. Kind Regards, David Indeje
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The Kenya ICT Action Network (KICTANet) is a multi-stakeholder platform for people and institutions interested and involved in ICT policy and regulation. The network aims to act as a catalyst for reform in the ICT sector in support of the national aim of ICT enabled growth and development.
KICTANetiquette : Adhere to the same standards of acceptable behaviors online that you follow in real life: respect people's times and bandwidth, share knowledge, don't flame or abuse or personalize, respect privacy, do not spam, do not market your wares or qualifications.
We have Airtel guys on this list. Let's give them a hearing. At the same time I hope the CA team in the list is taking notes. Regards *Ali Hussein* Digital Transformation Tel: +254 713 601113 Twitter: @AliHKassim Skype: abu-jomo LinkedIn: http://ke.linkedin.com/in/alihkassim <http://ke.linkedin.com/in/alihkassim> Any information of a personal nature expressed in this email are purely mine and do not necessarily reflect the official positions of the organizations that I work with. On Sat, Jan 23, 2021 at 2:53 PM Twahir Hussein Kassim via kictanet < kictanet@lists.kictanet.or.ke> wrote:
Listers,
Picture this... You go to your favourite supermarket, BUY a packet of milk PAY for it then you realise you actually need more and you go back inside get a carton of milk and pay for it. As you now pack onto your trolley, the cashier picks the packet you earlier bought and tells you OUR POLICY IS THAT you only retain the 1 packet if you buy 1 packet, now that you bought a carton we have to take the 1 packet you earlier bought! OUTRAGEOUS don't you think?
This is What AIRTEL ACTUALLY DOES! I have been on UNLIMINET 1000 for ages, had accumulated 30+GBs of data and due to my increased usage of calls decided to upgrade to UNLIMINET 2000. PAP all the 30+ GB were CONFISCATED as POLICY HAS IT that you only carry forward GBs on the same tariff! Mind you I HAD BOUGHT and accumulated the 30+ GBs... [image: Capture.PNG] https://www.youtube.com/watch?v=0FWfetpm_V0
Airtel should be honest and state *#SwitchTOAirtel and #LoseWhatYouPayFor*
Telcos are getting out of hand! First it was SAFARICOM repossessing numbers now its Airtel taking what is NOT theirs, once one has bought something that thing is NO LONGER the sellers but its ownership has moved to the buyer!
So very disappointed in AIRTEL, I used to believe they *WERE *the honest network (past tense!)!
Twahir
[image: Mailtrack] <https://mailtrack.io?utm_source=gmail&utm_medium=signature&utm_campaign=signaturevirality5&> Sender notified by Mailtrack <https://mailtrack.io?utm_source=gmail&utm_medium=signature&utm_campaign=signaturevirality5&> 01/23/21, 02:44:44 PM _______________________________________________ kictanet mailing list kictanet@lists.kictanet.or.ke https://lists.kictanet.or.ke/mailman/listinfo/kictanet Twitter: http://twitter.com/kictanet Facebook: https://www.facebook.com/KICTANet/
Unsubscribe or change your options at https://lists.kictanet.or.ke/mailman/options/kictanet/info%40alyhussein.com
The Kenya ICT Action Network (KICTANet) is a multi-stakeholder platform for people and institutions interested and involved in ICT policy and regulation. The network aims to act as a catalyst for reform in the ICT sector in support of the national aim of ICT enabled growth and development.
KICTANetiquette : Adhere to the same standards of acceptable behaviors online that you follow in real life: respect people's times and bandwidth, share knowledge, don't flame or abuse or personalize, respect privacy, do not spam, do not market your wares or qualifications.
On Sat, 23 Jan 2021 at 14:52, Twahir Hussein Kassim via kictanet < kictanet@lists.kictanet.or.ke> wrote:
Listers,
Picture this... You go to your favourite supermarket, BUY a packet of milk PAY for it then you realise you actually need more and you go back inside get a carton of milk and pay for it. As you now pack onto your trolley, the cashier picks the packet you earlier bought and tells you OUR POLICY IS THAT you only retain the 1 packet if you buy 1 packet, now that you bought a carton we have to take the 1 packet you earlier bought! OUTRAGEOUS don't you think?
This is What AIRTEL ACTUALLY DOES! I have been on UNLIMINET 1000 for ages, had accumulated 30+GBs of data and due to my increased usage of calls decided to upgrade to UNLIMINET 2000. PAP all the 30+ GB were CONFISCATED as POLICY HAS IT that you only carry forward GBs on the same tariff! Mind you I HAD BOUGHT and accumulated the 30+ GBs... [image: Capture.PNG] https://www.youtube.com/watch?v=0FWfetpm_V0
Airtel should be honest and state *#SwitchTOAirtel and #LoseWhatYouPayFor*
Telcos are getting out of hand! First it was SAFARICOM repossessing numbers now its Airtel taking what is NOT theirs, once one has bought something that thing is NO LONGER the sellers but its ownership has moved to the buyer!
So very disappointed in AIRTEL, I used to believe they *WERE *the honest network (past tense!)!
Twahir
Your analogy is only correct until the point where the T&Cs are brought to the table. So, according to me, the problem here is simple - you did NOT read their T&Cs. Even Safaricom used to do this with some bundle that they had and TBH, I don't remember anyone complaining about it. Now we just need to find out if Telkom and JTL are the exceptions in this saga. I highly doubt it. When you _CHANGE_ a tariff, it only makes sense that you want your new service level to adhere to the new tariff, not to the old and the new - the old ceases, the new takes over. -- Best regards, Odhiambo WASHINGTON, Nairobi,KE +254 7 3200 0004/+254 7 2274 3223 "Oh, the cruft.", grep ^[^#] :-)
Thank you for bring on the *fine print *angle but before I venture on that line let me clarify that, upon sign-on for a new tariff no new T & C are forward, be it by message or otherwise. The sign-on is as simple as a pay for new bundles no reference is made to anything apart from you noting the subtraction of what you had. Back to the *fine print* issue; assuming that it is there. This has been discussed in this list one time too many! The dishonesty of corporates when it gets to fine print is disgusting to say the least. For the simplest of things they would put in some fine print in some technical law-jargon which not many would note until they have been bitten. It's time corporate started acting honestly. On Mon, Jan 25, 2021, 2:24 PM Odhiambo Washington <odhiambo@gmail.com> wrote:
On Sat, 23 Jan 2021 at 14:52, Twahir Hussein Kassim via kictanet < kictanet@lists.kictanet.or.ke> wrote:
Listers,
Picture this... You go to your favourite supermarket, BUY a packet of milk PAY for it then you realise you actually need more and you go back inside get a carton of milk and pay for it. As you now pack onto your trolley, the cashier picks the packet you earlier bought and tells you OUR POLICY IS THAT you only retain the 1 packet if you buy 1 packet, now that you bought a carton we have to take the 1 packet you earlier bought! OUTRAGEOUS don't you think?
This is What AIRTEL ACTUALLY DOES! I have been on UNLIMINET 1000 for ages, had accumulated 30+GBs of data and due to my increased usage of calls decided to upgrade to UNLIMINET 2000. PAP all the 30+ GB were CONFISCATED as POLICY HAS IT that you only carry forward GBs on the same tariff! Mind you I HAD BOUGHT and accumulated the 30+ GBs... [image: Capture.PNG] https://www.youtube.com/watch?v=0FWfetpm_V0
Airtel should be honest and state *#SwitchTOAirtel and #LoseWhatYouPayFor*
Telcos are getting out of hand! First it was SAFARICOM repossessing numbers now its Airtel taking what is NOT theirs, once one has bought something that thing is NO LONGER the sellers but its ownership has moved to the buyer!
So very disappointed in AIRTEL, I used to believe they *WERE *the honest network (past tense!)!
Twahir
Your analogy is only correct until the point where the T&Cs are brought to the table. So, according to me, the problem here is simple - you did NOT read their T&Cs. Even Safaricom used to do this with some bundle that they had and TBH, I don't remember anyone complaining about it.
Now we just need to find out if Telkom and JTL are the exceptions in this saga. I highly doubt it.
When you _CHANGE_ a tariff, it only makes sense that you want your new service level to adhere to the new tariff, not to the old and the new - the old ceases, the new takes over.
-- Best regards, Odhiambo WASHINGTON, Nairobi,KE +254 7 3200 0004/+254 7 2274 3223 "Oh, the cruft.", grep ^[^#] :-)
No new T&Cs are sent, yes. But It is *assumed* that you have read and understood them before you make the move/change. To me, the keyword here is CHANGE. You initiate the CHANGE and you consciously know what you are leaving. Actually, you have known all along that that's how UnlimiNET works, no? You said you have used it for a long time. You also know that if you do not renew your tariff within three days after the expiry, you lose all bundles that you had, right? I am also on unlimiNET, the 2,000 one. You are currently using UnlimiNET 2000 Monthly Plan, *valid until 05-02-21 10:06*. Balance is 342269 MB data, 1590 Minutes to all networks and 264592 SMS I know that should I not renew within three days of expiry, I will lose all those bundles. They are rightfully mine because I bought them with my own money, but T&Cs apply, no??? It's more like you've bought milk, taken it home, and did not use it all until the expiry date. It gets rotten and you discard it in the sink :-( We have nothing on the MNOs because of the existence of the T&Cs. But guess what? Even on the website for Airtel KE, those T&Cs are NOT published. So do we conclude that they're not there?? I am not sure on whose side the burden of proof will be. I never saw any T&Cs when I took up my tariff. I just assumed they exist somewhere, published for us to read before taking up service. I also doubt anyone would (waste) time reading them, the same way we do with all other services. KICTANet should hire lawyers to deal with these MNOs once and for all. On Mon, 25 Jan 2021 at 14:55, Twahir Hussein Kassim <twahir@hussein.me.ke> wrote:
Thank you for bring on the *fine print *angle but before I venture on that line let me clarify that, upon sign-on for a new tariff no new T & C are forward, be it by message or otherwise. The sign-on is as simple as a pay for new bundles no reference is made to anything apart from you noting the subtraction of what you had.
Back to the *fine print* issue; assuming that it is there. This has been discussed in this list one time too many! The dishonesty of corporates when it gets to fine print is disgusting to say the least. For the simplest of things they would put in some fine print in some technical law-jargon which not many would note until they have been bitten. It's time corporate started acting honestly.
On Mon, Jan 25, 2021, 2:24 PM Odhiambo Washington <odhiambo@gmail.com> wrote:
On Sat, 23 Jan 2021 at 14:52, Twahir Hussein Kassim via kictanet < kictanet@lists.kictanet.or.ke> wrote:
Listers,
Picture this... You go to your favourite supermarket, BUY a packet of milk PAY for it then you realise you actually need more and you go back inside get a carton of milk and pay for it. As you now pack onto your trolley, the cashier picks the packet you earlier bought and tells you OUR POLICY IS THAT you only retain the 1 packet if you buy 1 packet, now that you bought a carton we have to take the 1 packet you earlier bought! OUTRAGEOUS don't you think?
This is What AIRTEL ACTUALLY DOES! I have been on UNLIMINET 1000 for ages, had accumulated 30+GBs of data and due to my increased usage of calls decided to upgrade to UNLIMINET 2000. PAP all the 30+ GB were CONFISCATED as POLICY HAS IT that you only carry forward GBs on the same tariff! Mind you I HAD BOUGHT and accumulated the 30+ GBs... [image: Capture.PNG] https://www.youtube.com/watch?v=0FWfetpm_V0
Airtel should be honest and state *#SwitchTOAirtel and #LoseWhatYouPayFor*
Telcos are getting out of hand! First it was SAFARICOM repossessing numbers now its Airtel taking what is NOT theirs, once one has bought something that thing is NO LONGER the sellers but its ownership has moved to the buyer!
So very disappointed in AIRTEL, I used to believe they *WERE *the honest network (past tense!)!
Twahir
Your analogy is only correct until the point where the T&Cs are brought to the table. So, according to me, the problem here is simple - you did NOT read their T&Cs. Even Safaricom used to do this with some bundle that they had and TBH, I don't remember anyone complaining about it.
Now we just need to find out if Telkom and JTL are the exceptions in this saga. I highly doubt it.
When you _CHANGE_ a tariff, it only makes sense that you want your new service level to adhere to the new tariff, not to the old and the new - the old ceases, the new takes over.
-- Best regards, Odhiambo WASHINGTON, Nairobi,KE +254 7 3200 0004/+254 7 2274 3223 "Oh, the cruft.", grep ^[^#] :-)
-- Best regards, Odhiambo WASHINGTON, Nairobi,KE +254 7 3200 0004/+254 7 2274 3223 "Oh, the cruft.", grep ^[^#] :-)
I have no problem with expired bundles, that as you rightly put is like the case of rotten milk. If I had downgraded my service plan, I wouldn't be complaining either cause I should not expect the comfort of living in Runda when I relocate to Kibera. However, I definitely expect better in the case where I relocate from Kibera to Runda. Had those T & C been EXPLICITLY intimated on a move from one tariff to another, I would not have been complaining either. [image: Mailtrack] <https://mailtrack.io?utm_source=gmail&utm_medium=signature&utm_campaign=signaturevirality5&> Sender notified by Mailtrack <https://mailtrack.io?utm_source=gmail&utm_medium=signature&utm_campaign=signaturevirality5&> 01/25/21, 05:05:21 PM On Mon, Jan 25, 2021 at 3:27 PM Odhiambo Washington <odhiambo@gmail.com> wrote:
No new T&Cs are sent, yes. But It is *assumed* that you have read and understood them before you make the move/change.
To me, the keyword here is CHANGE. You initiate the CHANGE and you consciously know what you are leaving. Actually, you have known all along that that's how UnlimiNET works, no? You said you have used it for a long time. You also know that if you do not renew your tariff within three days after the expiry, you lose all bundles that you had, right?
I am also on unlimiNET, the 2,000 one.
You are currently using UnlimiNET 2000 Monthly Plan, *valid until 05-02-21 10:06*. Balance is 342269 MB data, 1590 Minutes to all networks and 264592 SMS
I know that should I not renew within three days of expiry, I will lose all those bundles. They are rightfully mine because I bought them with my own money, but T&Cs apply, no??? It's more like you've bought milk, taken it home, and did not use it all until the expiry date. It gets rotten and you discard it in the sink :-(
We have nothing on the MNOs because of the existence of the T&Cs. But guess what? Even on the website for Airtel KE, those T&Cs are NOT published. So do we conclude that they're not there?? I am not sure on whose side the burden of proof will be. I never saw any T&Cs when I took up my tariff. I just assumed they exist somewhere, published for us to read before taking up service.
I also doubt anyone would (waste) time reading them, the same way we do with all other services.
KICTANet should hire lawyers to deal with these MNOs once and for all.
On Mon, 25 Jan 2021 at 14:55, Twahir Hussein Kassim <twahir@hussein.me.ke> wrote:
Thank you for bring on the *fine print *angle but before I venture on that line let me clarify that, upon sign-on for a new tariff no new T & C are forward, be it by message or otherwise. The sign-on is as simple as a pay for new bundles no reference is made to anything apart from you noting the subtraction of what you had.
Back to the *fine print* issue; assuming that it is there. This has been discussed in this list one time too many! The dishonesty of corporates when it gets to fine print is disgusting to say the least. For the simplest of things they would put in some fine print in some technical law-jargon which not many would note until they have been bitten. It's time corporate started acting honestly.
On Mon, Jan 25, 2021, 2:24 PM Odhiambo Washington <odhiambo@gmail.com> wrote:
On Sat, 23 Jan 2021 at 14:52, Twahir Hussein Kassim via kictanet < kictanet@lists.kictanet.or.ke> wrote:
Listers,
Picture this... You go to your favourite supermarket, BUY a packet of milk PAY for it then you realise you actually need more and you go back inside get a carton of milk and pay for it. As you now pack onto your trolley, the cashier picks the packet you earlier bought and tells you OUR POLICY IS THAT you only retain the 1 packet if you buy 1 packet, now that you bought a carton we have to take the 1 packet you earlier bought! OUTRAGEOUS don't you think?
This is What AIRTEL ACTUALLY DOES! I have been on UNLIMINET 1000 for ages, had accumulated 30+GBs of data and due to my increased usage of calls decided to upgrade to UNLIMINET 2000. PAP all the 30+ GB were CONFISCATED as POLICY HAS IT that you only carry forward GBs on the same tariff! Mind you I HAD BOUGHT and accumulated the 30+ GBs... [image: Capture.PNG] https://www.youtube.com/watch?v=0FWfetpm_V0
Airtel should be honest and state *#SwitchTOAirtel and #LoseWhatYouPayFor*
Telcos are getting out of hand! First it was SAFARICOM repossessing numbers now its Airtel taking what is NOT theirs, once one has bought something that thing is NO LONGER the sellers but its ownership has moved to the buyer!
So very disappointed in AIRTEL, I used to believe they *WERE *the honest network (past tense!)!
Twahir
Your analogy is only correct until the point where the T&Cs are brought to the table. So, according to me, the problem here is simple - you did NOT read their T&Cs. Even Safaricom used to do this with some bundle that they had and TBH, I don't remember anyone complaining about it.
Now we just need to find out if Telkom and JTL are the exceptions in this saga. I highly doubt it.
When you _CHANGE_ a tariff, it only makes sense that you want your new service level to adhere to the new tariff, not to the old and the new - the old ceases, the new takes over.
-- Best regards, Odhiambo WASHINGTON, Nairobi,KE +254 7 3200 0004/+254 7 2274 3223 "Oh, the cruft.", grep ^[^#] :-)
-- Best regards, Odhiambo WASHINGTON, Nairobi,KE +254 7 3200 0004/+254 7 2274 3223 "Oh, the cruft.", grep ^[^#] :-)
Listers, In Regulation, these kind of T&C's are quite common and are classified as "Unfair Terms and Conditions in Consumer Contracts". It is an issue of "Consumer Protection" and effective regulation requires that the Regulator ensures that such unfair terms are deleted from Consumer contracts. Sent from Yahoo Mail on Android On Mon, Jan 25, 2021 at 17:16, Twahir Hussein Kassim via kictanet<kictanet@lists.kictanet.or.ke> wrote: _______________________________________________ kictanet mailing list kictanet@lists.kictanet.or.ke https://lists.kictanet.or.ke/mailman/listinfo/kictanet Twitter: http://twitter.com/kictanet Facebook: https://www.facebook.com/KICTANet/ Unsubscribe or change your options at https://lists.kictanet.or.ke/mailman/options/kictanet/kariuki_jn%40yahoo.com The Kenya ICT Action Network (KICTANet) is a multi-stakeholder platform for people and institutions interested and involved in ICT policy and regulation. The network aims to act as a catalyst for reform in the ICT sector in support of the national aim of ICT enabled growth and development. KICTANetiquette : Adhere to the same standards of acceptable behaviors online that you follow in real life: respect people's times and bandwidth, share knowledge, don't flame or abuse or personalize, respect privacy, do not spam, do not market your wares or qualifications.
Thank you! MILLION DOLLAR question... would they? Who will hold them to task? This is the whole idea about the *noise *I have been making. As @Ali Hussein <ali@hussein.me.ke> would say KICTANET is an equal opportunity offender. When something is WRONG we need to stand up and say THIS IS WRONG it needs to be rectified. The voice of KICTANET IS HEARD! Senator @Abshiro Halake <abshiro.halake@gmail.com> would attest to that. It is NOT simply about loosing 30GB... it is the principal behind it that is making me make the noise. Surprisingly none of AIRTEL guys on the list responded to this. [image: Mailtrack] <https://mailtrack.io?utm_source=gmail&utm_medium=signature&utm_campaign=signaturevirality5&> Sender notified by Mailtrack <https://mailtrack.io?utm_source=gmail&utm_medium=signature&utm_campaign=signaturevirality5&> 01/25/21, 05:49:43 PM On Mon, Jan 25, 2021 at 5:47 PM John Kariuki <kariuki_jn@yahoo.com> wrote:
Listers, In Regulation, these kind of T&C's are quite common and are classified as "Unfair Terms and Conditions in Consumer Contracts". It is an issue of "Consumer Protection" and effective regulation requires that the Regulator ensures that such unfair terms are deleted from Consumer contracts.
Sent from Yahoo Mail on Android <https://go.onelink.me/107872968?pid=InProduct&c=Global_Internal_YGrowth_AndroidEmailSig__AndroidUsers&af_wl=ym&af_sub1=Internal&af_sub2=Global_YGrowth&af_sub3=EmailSignature>
On Mon, Jan 25, 2021 at 17:16, Twahir Hussein Kassim via kictanet <kictanet@lists.kictanet.or.ke> wrote: _______________________________________________ kictanet mailing list kictanet@lists.kictanet.or.ke https://lists.kictanet.or.ke/mailman/listinfo/kictanet Twitter: http://twitter.com/kictanet Facebook: https://www.facebook.com/KICTANet/
Unsubscribe or change your options at https://lists.kictanet.or.ke/mailman/options/kictanet/kariuki_jn%40yahoo.com
The Kenya ICT Action Network (KICTANet) is a multi-stakeholder platform for people and institutions interested and involved in ICT policy and regulation. The network aims to act as a catalyst for reform in the ICT sector in support of the national aim of ICT enabled growth and development.
KICTANetiquette : Adhere to the same standards of acceptable behaviors online that you follow in real life: respect people's times and bandwidth, share knowledge, don't flame or abuse or personalize, respect privacy, do not spam, do not market your wares or qualifications.
It is ultimately the regulators job. That they are not investigating and lobbying for this is interesting. Maybe their hands are tied? On Mon, Jan 25, 2021 at 5:57 PM Twahir Hussein Kassim via kictanet < kictanet@lists.kictanet.or.ke> wrote:
Thank you!
MILLION DOLLAR question... would they? Who will hold them to task?
This is the whole idea about the *noise *I have been making. As @Ali Hussein <ali@hussein.me.ke> would say KICTANET is an equal opportunity offender. When something is WRONG we need to stand up and say THIS IS WRONG it needs to be rectified. The voice of KICTANET IS HEARD! Senator @Abshiro Halake <abshiro.halake@gmail.com> would attest to that. It is NOT simply about loosing 30GB... it is the principal behind it that is making me make the noise.
Surprisingly none of AIRTEL guys on the list responded to this.
[image: Mailtrack] <https://mailtrack.io?utm_source=gmail&utm_medium=signature&utm_campaign=signaturevirality5&> Sender notified by Mailtrack <https://mailtrack.io?utm_source=gmail&utm_medium=signature&utm_campaign=signaturevirality5&> 01/25/21, 05:49:43 PM
On Mon, Jan 25, 2021 at 5:47 PM John Kariuki <kariuki_jn@yahoo.com> wrote:
Listers, In Regulation, these kind of T&C's are quite common and are classified as "Unfair Terms and Conditions in Consumer Contracts". It is an issue of "Consumer Protection" and effective regulation requires that the Regulator ensures that such unfair terms are deleted from Consumer contracts.
Sent from Yahoo Mail on Android <https://go.onelink.me/107872968?pid=InProduct&c=Global_Internal_YGrowth_AndroidEmailSig__AndroidUsers&af_wl=ym&af_sub1=Internal&af_sub2=Global_YGrowth&af_sub3=EmailSignature>
On Mon, Jan 25, 2021 at 17:16, Twahir Hussein Kassim via kictanet <kictanet@lists.kictanet.or.ke> wrote: _______________________________________________ kictanet mailing list kictanet@lists.kictanet.or.ke https://lists.kictanet.or.ke/mailman/listinfo/kictanet Twitter: http://twitter.com/kictanet Facebook: https://www.facebook.com/KICTANet/
Unsubscribe or change your options at https://lists.kictanet.or.ke/mailman/options/kictanet/kariuki_jn%40yahoo.com
The Kenya ICT Action Network (KICTANet) is a multi-stakeholder platform for people and institutions interested and involved in ICT policy and regulation. The network aims to act as a catalyst for reform in the ICT sector in support of the national aim of ICT enabled growth and development.
KICTANetiquette : Adhere to the same standards of acceptable behaviors online that you follow in real life: respect people's times and bandwidth, share knowledge, don't flame or abuse or personalize, respect privacy, do not spam, do not market your wares or qualifications.
_______________________________________________ kictanet mailing list kictanet@lists.kictanet.or.ke https://lists.kictanet.or.ke/mailman/listinfo/kictanet Twitter: http://twitter.com/kictanet Facebook: https://www.facebook.com/KICTANet/
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The Kenya ICT Action Network (KICTANet) is a multi-stakeholder platform for people and institutions interested and involved in ICT policy and regulation. The network aims to act as a catalyst for reform in the ICT sector in support of the national aim of ICT enabled growth and development.
KICTANetiquette : Adhere to the same standards of acceptable behaviors online that you follow in real life: respect people's times and bandwidth, share knowledge, don't flame or abuse or personalize, respect privacy, do not spam, do not market your wares or qualifications.
-- Regards, Mark Mwangi
participants (7)
-
Ali Hussein -
David Indeje -
Dr. Mary Ngunyi -
John Kariuki -
Mark Mwangi -
Odhiambo Washington -
Twahir Hussein Kassim