On Sat, Jan 23, 2021 at 2:53 PM Twahir Hussein Kassim via kictanet <kictanet@lists.kictanet.or.ke> wrote:
Listers,_______________________________________________Picture this...You go to your favourite supermarket, BUY a packet of milk PAY for it then you realise you actually need more and you go back inside get a carton of milk and pay for it. As you now pack onto your trolley, the cashier picks the packet you earlier bought and tells you OUR POLICY IS THAT you only retain the 1 packet if you buy 1 packet, now that you bought a carton we have to take the 1 packet you earlier bought! OUTRAGEOUS don't you think?This is What AIRTEL ACTUALLY DOES! I have been on UNLIMINET 1000 for ages, had accumulated 30+GBs of data and due to my increased usage of calls decided to upgrade to UNLIMINET 2000. PAP all the 30+ GB were CONFISCATED as POLICY HAS IT that you only carry forward GBs on the same tariff! Mind you I HAD BOUGHT and accumulated the 30+ GBs...Airtel should be honest and state #SwitchTOAirtel and #LoseWhatYouPayForTelcos are getting out of hand! First it was SAFARICOM repossessing numbers now its Airtel taking what is NOT theirs, once one has bought something that thing is NO LONGER the sellers but its ownership has moved to the buyer!So very disappointed in AIRTEL, I used to believe they WERE the honest network (past tense!)!Twahir
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