Re: [kictanet] eCitizen Working Well
Firstly, I'll state I'm an interested party, being part of Angani. We have reached a high level of maturity when it comes to both datacenter infrastructure and operations and hosting/cloud infrastructure 1) Datacenter infrastructure and operations - Angani currently has two sites. One is with East Africa Datacenter, which is the first Tier 3 datacenter in this region. We've never had any power outage/network outage since moving into this facility. 2) Cloud Infrastructure - the expertise for this exists, in Kenya. We, as a team have experience in building and maintaining critical systems. Given that we have two availability zones, it's possible to have your application replicated between two sites. We've come a long way. Angani has been in operation effectively for the last 11 months and in that time we've moved from having to convince customers to trust our platform to managing over 12,000 email accounts. We are now one of the larger hosting providers in Kenya http://myip.ms/view/countries/KEN/Internet_Usage_Statistics_Kenya.html. This is within 11 months (we came out of beta late December 2013). Why am I giving these stats? Times have changed, the local private sector sees this and has chosen to trust us with their information. On Thu, Nov 13, 2014 at 2:57 PM, Ngigi Waithaka via kictanet < kictanet@lists.kictanet.or.ke> wrote:
@Dorcas,
There are very few local websites that would need scalability past Duo CPU / Multi-core setups with good memory so i guess scalability is easily sorted or is a non-issue.
In terms of redundancy, two local sites would pull the trick very well IMO. Say KDN Data Center with Sfaricom Data Center as a hot backup.
Rgds
On Thu, Nov 13, 2014 at 2:05 PM, Dorcas Muthoni via kictanet < kictanet@lists.kictanet.or.ke> wrote:
@Adam
I would be keen to learn on any high-availability data centres that can scale locally. Yes, i challenge you give me a site visit!
Although i would prefer the services hosted in a local data centre, i am doubtful that we have any that would scale well.
On Sat, Nov 8, 2014 at 6:30 PM, Adam Nelson via kictanet < kictanet@lists.kictanet.or.ke> wrote:
It would also be nice to see it hosted in Kenya (or at least Europe):
18:27:44 ~ $ sudo mtr www.ecitizen.go.ke --report Start: Sat Nov 8 18:29:18 2014 HOST: adam-2.local Loss% Snt Last Avg Best Wrst StDev 1.|-- 192.168.1.1 0.0% 10 1.5 1.8 1.1 3.1 0.3 2.|-- 192.168.201.1 0.0% 10 2.9 8.7 2.8 53.9 15.9 3.|-- 41.57.108.5 0.0% 10 2.4 4.7 2.4 19.2 5.2 4.|-- 41.222.8.217 0.0% 10 157.7 19.9 2.2 157.7 48.6 5.|-- 195.229.27.57 60.0% 10 59.0 59.7 59.0 60.4 0.0 6.|-- 195.229.0.89 0.0% 10 64.2 70.2 60.8 104.0 12.6 7.|-- pos0-15-0-0.palermo17.pal 0.0% 10 147.0 148.7 142.3 172.5 8.6 8.|-- xe-2-3-0.milano51.mil.sea 50.0% 10 165.4 167.7 164.8 177.2 5.3 9.|-- ntt-verio.milano51.mil.se 30.0% 10 171.6 189.6 170.7 228.1 24.2 10.|-- ae-20.r03.amstnl02.nl.bb. 0.0% 10 276.3 276.9 275.7 281.1 1.4 11.|-- ae-4.r23.amstnl02.nl.bb.g 0.0% 10 184.7 188.6 182.8 204.7 6.2 12.|-- ae-7.r21.asbnva02.us.bb.g 40.0% 10 259.4 265.6 258.7 297.6 15.7 13.|-- ae-0.r20.asbnva02.us.bb.g 20.0% 10 264.3 262.6 260.3 266.1 2.1 14.|-- ae-8.r23.nycmny01.us.bb.g 20.0% 10 273.6 273.5 265.7 314.9 16.9 15.|-- ae-3.r20.chcgil09.us.bb.g 0.0% 10 279.2 283.6 278.9 302.5 7.7 16.|-- ae-1.r06.chcgil09.us.bb.g 10.0% 10 279.7 280.5 278.8 285.2 1.8 17.|-- ae-0.gtt-offnet.chcgil09. 10.0% 10 293.1 295.7 288.3 335.4 15.1 18.|-- ae4.cr1.ord6.us.scnet.net 11.1% 9 299.0 294.1 291.7 299.0 2.5 19.|-- ae3.ar7.ord6.us.scnet.net 22.2% 9 297.1 295.1 294.0 297.1 1.2 20.|-- server.perihelionwebdesig 11.1% 9 294.4 295.8 294.4 297.5 0.9 18:29:36 ~ $
-- Kili - Cloud for Africa: kili.io Musings: twitter.com/varud <https://twitter.com/varud> More Musings: varud.com About Adam: www.linkedin.com/in/adamcnelson
On Sat, Nov 8, 2014 at 6:02 PM, Ali Hussein <ali@hussein.me.ke> wrote:
Adam
Great points. I think if the designers were looking at (in my humble opinion) emulating the Estonia and Singapore case studies then they are on to a great start. I'm thinking also (not sure though as it might just be serendipity) that they are using an iterative process to develop this.
One thing that definitely is a major UP is the use of local IP to develop the payment gateway!
Great start Team Kenya Government!
Regards
*Ali Hussein*
+254 770 906375 / 0713 601113
Twitter: @AliHKassim
Skype: abu-jomo
LinkedIn: http://ke.linkedin.com/in/alihkassim <http://ke.linkedin.com/in/alihkassim>
Blog: www.alyhussein.com
"I fear the day technology will surpass human interaction. The world will have a generation of idiots". ~ Albert Einstein
Sent from my iPad
On Nov 8, 2014, at 12:45 PM, Adam Nelson via kictanet < kictanet@lists.kictanet.or.ke> wrote:
It looks great and well designed. Two comments:
1. This site should really be https everywhere. I see that the form submits to an https site but how does one validate that ahead of time without looking at the source? 2. I know it's 'eCitizen' but it would be nice if this worked for legal residents as well. Most legal residents don't have an ID that works in that system unfortunately.
Otherwise, great stuff!
Cheers, Adam
-- Kili - Cloud for Africa: kili.io Musings: twitter.com/varud <https://twitter.com/varud> More Musings: varud.com About Adam: www.linkedin.com/in/adamcnelson
On Sat, Nov 8, 2014 at 10:58 AM, Gideon via kictanet < kictanet@lists.kictanet.or.ke> wrote:
+ Aly, Walu, Dorcas for these observations,
First off i appreciate that we are having such an encouraging conversation about the eCitizen government portal, for those who have had first hand experience on it. I think it is important to see that these comments will help improve the services and also express the fact that it is functional.
I encourage that we continue to give our comments so that we can see the improved use of ICT's in government.
Regards Gideon Rop DCA
Hi All,
Wanted to pass a thumbs up to the ICT Authority Team, i used the eCitizen portal to apply for a duplicate DL recently.
All worked out very well.
Thumbs up to the Pesapal team, that payment went very well!
NTSA customer service was great.
Times tower 3rd Floor team was bit slow, i forgive them as i got our old paper booklet DL version for the replacement.
I did not leave my desk to have these going which was even greater! My messenger collected the DL painlessly too.
Kudos to all behind the work. I guess Dr. Matiang'i, Victor, Dr. Getao, Harry, Mugambi and entire team.
-- Muthoni
My Blog: http://rugongo.blogspot.com/ -------------------------------------------- Mahatma Gandhi once said:-
First they ignore you, Then they laugh at you, Then they fight you, AND THEN YOU WIN!!!
Hi Phares, This what we want. Keep it up at Angani. Looking forward to the site visit. On Thu, Nov 13, 2014 at 9:40 PM, Phares Kariuki via kictanet < kictanet@lists.kictanet.or.ke> wrote:
Firstly, I'll state I'm an interested party, being part of Angani.
We have reached a high level of maturity when it comes to both datacenter infrastructure and operations and hosting/cloud infrastructure
1) Datacenter infrastructure and operations - Angani currently has two sites. One is with East Africa Datacenter, which is the first Tier 3 datacenter in this region. We've never had any power outage/network outage since moving into this facility. 2) Cloud Infrastructure - the expertise for this exists, in Kenya. We, as a team have experience in building and maintaining critical systems. Given that we have two availability zones, it's possible to have your application replicated between two sites.
We've come a long way. Angani has been in operation effectively for the last 11 months and in that time we've moved from having to convince customers to trust our platform to managing over 12,000 email accounts. We are now one of the larger hosting providers in Kenya http://myip.ms/view/countries/KEN/Internet_Usage_Statistics_Kenya.html. This is within 11 months (we came out of beta late December 2013). Why am I giving these stats? Times have changed, the local private sector sees this and has chosen to trust us with their information.
On Thu, Nov 13, 2014 at 2:57 PM, Ngigi Waithaka via kictanet < kictanet@lists.kictanet.or.ke> wrote:
@Dorcas,
There are very few local websites that would need scalability past Duo CPU / Multi-core setups with good memory so i guess scalability is easily sorted or is a non-issue.
In terms of redundancy, two local sites would pull the trick very well IMO. Say KDN Data Center with Sfaricom Data Center as a hot backup.
Rgds
On Thu, Nov 13, 2014 at 2:05 PM, Dorcas Muthoni via kictanet < kictanet@lists.kictanet.or.ke> wrote:
@Adam
I would be keen to learn on any high-availability data centres that can scale locally. Yes, i challenge you give me a site visit!
Although i would prefer the services hosted in a local data centre, i am doubtful that we have any that would scale well.
On Sat, Nov 8, 2014 at 6:30 PM, Adam Nelson via kictanet < kictanet@lists.kictanet.or.ke> wrote:
It would also be nice to see it hosted in Kenya (or at least Europe):
18:27:44 ~ $ sudo mtr www.ecitizen.go.ke --report Start: Sat Nov 8 18:29:18 2014 HOST: adam-2.local Loss% Snt Last Avg Best Wrst StDev 1.|-- 192.168.1.1 0.0% 10 1.5 1.8 1.1 3.1 0.3 2.|-- 192.168.201.1 0.0% 10 2.9 8.7 2.8 53.9 15.9 3.|-- 41.57.108.5 0.0% 10 2.4 4.7 2.4 19.2 5.2 4.|-- 41.222.8.217 0.0% 10 157.7 19.9 2.2 157.7 48.6 5.|-- 195.229.27.57 60.0% 10 59.0 59.7 59.0 60.4 0.0 6.|-- 195.229.0.89 0.0% 10 64.2 70.2 60.8 104.0 12.6 7.|-- pos0-15-0-0.palermo17.pal 0.0% 10 147.0 148.7 142.3 172.5 8.6 8.|-- xe-2-3-0.milano51.mil.sea 50.0% 10 165.4 167.7 164.8 177.2 5.3 9.|-- ntt-verio.milano51.mil.se 30.0% 10 171.6 189.6 170.7 228.1 24.2 10.|-- ae-20.r03.amstnl02.nl.bb. 0.0% 10 276.3 276.9 275.7 281.1 1.4 11.|-- ae-4.r23.amstnl02.nl.bb.g 0.0% 10 184.7 188.6 182.8 204.7 6.2 12.|-- ae-7.r21.asbnva02.us.bb.g 40.0% 10 259.4 265.6 258.7 297.6 15.7 13.|-- ae-0.r20.asbnva02.us.bb.g 20.0% 10 264.3 262.6 260.3 266.1 2.1 14.|-- ae-8.r23.nycmny01.us.bb.g 20.0% 10 273.6 273.5 265.7 314.9 16.9 15.|-- ae-3.r20.chcgil09.us.bb.g 0.0% 10 279.2 283.6 278.9 302.5 7.7 16.|-- ae-1.r06.chcgil09.us.bb.g 10.0% 10 279.7 280.5 278.8 285.2 1.8 17.|-- ae-0.gtt-offnet.chcgil09. 10.0% 10 293.1 295.7 288.3 335.4 15.1 18.|-- ae4.cr1.ord6.us.scnet.net 11.1% 9 299.0 294.1 291.7 299.0 2.5 19.|-- ae3.ar7.ord6.us.scnet.net 22.2% 9 297.1 295.1 294.0 297.1 1.2 20.|-- server.perihelionwebdesig 11.1% 9 294.4 295.8 294.4 297.5 0.9 18:29:36 ~ $
-- Kili - Cloud for Africa: kili.io Musings: twitter.com/varud <https://twitter.com/varud> More Musings: varud.com About Adam: www.linkedin.com/in/adamcnelson
On Sat, Nov 8, 2014 at 6:02 PM, Ali Hussein <ali@hussein.me.ke> wrote:
Adam
Great points. I think if the designers were looking at (in my humble opinion) emulating the Estonia and Singapore case studies then they are on to a great start. I'm thinking also (not sure though as it might just be serendipity) that they are using an iterative process to develop this.
One thing that definitely is a major UP is the use of local IP to develop the payment gateway!
Great start Team Kenya Government!
Regards
*Ali Hussein*
+254 770 906375 / 0713 601113
Twitter: @AliHKassim
Skype: abu-jomo
LinkedIn: http://ke.linkedin.com/in/alihkassim <http://ke.linkedin.com/in/alihkassim>
Blog: www.alyhussein.com
"I fear the day technology will surpass human interaction. The world will have a generation of idiots". ~ Albert Einstein
Sent from my iPad
On Nov 8, 2014, at 12:45 PM, Adam Nelson via kictanet < kictanet@lists.kictanet.or.ke> wrote:
It looks great and well designed. Two comments:
1. This site should really be https everywhere. I see that the form submits to an https site but how does one validate that ahead of time without looking at the source? 2. I know it's 'eCitizen' but it would be nice if this worked for legal residents as well. Most legal residents don't have an ID that works in that system unfortunately.
Otherwise, great stuff!
Cheers, Adam
-- Kili - Cloud for Africa: kili.io Musings: twitter.com/varud <https://twitter.com/varud> More Musings: varud.com About Adam: www.linkedin.com/in/adamcnelson
On Sat, Nov 8, 2014 at 10:58 AM, Gideon via kictanet < kictanet@lists.kictanet.or.ke> wrote:
+ Aly, Walu, Dorcas for these observations,
First off i appreciate that we are having such an encouraging conversation about the eCitizen government portal, for those who have had first hand experience on it. I think it is important to see that these comments will help improve the services and also express the fact that it is functional.
I encourage that we continue to give our comments so that we can see the improved use of ICT's in government.
Regards Gideon Rop DCA
> Hi All, > > Wanted to pass a thumbs up to the ICT Authority Team, i used the > eCitizen > portal to apply for a duplicate DL recently. > > All worked out very well. > > Thumbs up to the Pesapal team, that payment went very well! > > NTSA customer service was great. > > Times tower 3rd Floor team was bit slow, i forgive them as i got our > old > paper booklet DL version for the replacement. > > I did not leave my desk to have these going which was even greater! > My > messenger collected the DL painlessly too. > > Kudos to all behind the work. I guess Dr. Matiang'i, Victor, Dr. > Getao, > Harry, Mugambi and entire team. > > -- > Muthoni > > My Blog: http://rugongo.blogspot.com/ > -------------------------------------------- > Mahatma Gandhi once said:- > > First they ignore you, > Then they laugh at you, > Then they fight you, > AND THEN YOU WIN!!! >
participants (2)
-
Dorcas Muthoni -
Phares Kariuki