Listers, Telecommunications giant Safaricom has ordered a firm to refund over Sh10.6 million to its customers who were billed more than once to receive Standard Eight national exam results. Safaricom on Thursday said the double-billing by Challa Communications Limited, a third party licensed by the Communications Authority of Kenya, was due to a technical hitch. http://www.nation.co.ke/news/Safaricom-orders-Challa-Ltd-to-refund-subscribe... At least action is being taken. -- Barrack O. Otieno +254721325277 +254733206359 Skype: barrack.otieno PGP ID: 0x2611D86A