Listers,

Telecommunications giant Safaricom has ordered a firm to refund over Sh10.6 million to its customers who were billed more than once to receive Standard Eight national exam results.

Safaricom on Thursday said the double-billing by Challa Communications Limited, a third party licensed by the Communications Authority of Kenya, was due to a technical hitch.


http://www.nation.co.ke/news/Safaricom-orders-Challa-Ltd-to-refund-subscribers-Sh10m/1056-4199770-3feh82/index.html


At least action is being taken.


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Barrack O. Otieno
+254721325277
+254733206359
Skype: barrack.otieno
PGP ID: 0x2611D86A