Re: [kictanet] Safaricom SMS Swindlers
I will look into this immediately Michael Joseph CEO Safaricom Limited BlackBerry powered by Safaricom ----- Original Message ----- From: kictanet-bounces+mjoseph=safaricom.co.ke@lists.kictanet.or.ke <kictanet-bounces+mjoseph=safaricom.co.ke@lists.kictanet.or.ke> To: Michael Joseph Cc: KICTAnet ICT Policy Discussions <kictanet@lists.kictanet.or.ke> Sent: Mon Aug 27 09:28:57 2007 Subject: [kictanet] Safaricom SMS Swindlers Dear Consumer, It has come to our notice that Safaricom is charging but blocking SMS sent to Telkom Wireless network. Charging for undelivered goods and services is outright theft, and criminal acts under Kenya Laws. Their Network accepts SMS from Telkom Wireless but replies to these message instantly report "message sending failed" although Safaricom still eat your balance. We have been at Telcos malpractices since 2005 and now it is time to change the strategies. We are filing a lawsuit against Safaricom Ltd and we need as many petitions as possible. Kindly send your electronic petition directly to me assist our lawyers in filing the suit. Regards Alex Gakuru Chairman, ICT Consumers Association of Kenya ____________________________________________________________________________________ Moody friends. Drama queens. Your life? Nope! - their life, your story. Play Sims Stories at Yahoo! Games. http://sims.yahoo.com/ _______________________________________________ kictanet mailing list kictanet@lists.kictanet.or.ke http://lists.kictanet.or.ke/mailman/listinfo/kictanet This message was sent to: mjoseph@safaricom.co.ke Unsubscribe or change your options at http://lists.kictanet.or.ke/mailman/options/kictanet/mjoseph%40safaricom.co.... The information in this email and any attachments is confidential and may be legally privileged. It is intended only for the use of the named addressee. Emails are susceptible to alteration and their integrity cannot be guaranteed. Safaricom Limited does not accept legal responsibility for the contents of this email if the same is found to have been altered or manipulated. The contents and opinions expressed in this email are solely those of the author and do not necessarily represent those of Safaricom Limited. Safaricom Limited disclaims any liability to the fullest extent permissible by law for any consequences that may arise from the contents of this email including but not limited to personal opinions, malicious and/or defamatory information and data/codes that may compromise or damage the integrity of the recipient's information technology systems. If you are not the intended recipient please notify the sender and immediately delete this email from your system.
kudos Alex, indeed your association should be registered and Michael for the prompt response however i would love to hear from Cck regarding the same since this is a matter of fairplay it would be better to sort this internally in the cck courts what do others think? Michael sounds remorsefull On 8/27/07, Michael Joseph <MJoseph@safaricom.co.ke> wrote:
I will look into this immediately Michael Joseph CEO Safaricom Limited
BlackBerry powered by Safaricom
----- Original Message ----- From: kictanet-bounces+mjoseph=safaricom.co.ke@lists.kictanet.or.ke <kictanet-bounces+mjoseph=safaricom.co.ke@lists.kictanet.or.ke> To: Michael Joseph Cc: KICTAnet ICT Policy Discussions <kictanet@lists.kictanet.or.ke> Sent: Mon Aug 27 09:28:57 2007 Subject: [kictanet] Safaricom SMS Swindlers
Dear Consumer,
It has come to our notice that Safaricom is charging but blocking SMS sent to Telkom Wireless network. Charging for undelivered goods and services is outright theft, and criminal acts under Kenya Laws.
Their Network accepts SMS from Telkom Wireless but replies to these message instantly report "message sending failed" although Safaricom still eat your balance.
We have been at Telcos malpractices since 2005 and now it is time to change the strategies. We are filing a lawsuit against Safaricom Ltd and we need as many petitions as possible. Kindly send your electronic petition directly to me assist our lawyers in filing the suit.
Regards
Alex Gakuru Chairman, ICT Consumers Association of Kenya
____________________________________________________________________________________ Moody friends. Drama queens. Your life? Nope! - their life, your story. Play Sims Stories at Yahoo! Games. http://sims.yahoo.com/
_______________________________________________ kictanet mailing list kictanet@lists.kictanet.or.ke http://lists.kictanet.or.ke/mailman/listinfo/kictanet
This message was sent to: mjoseph@safaricom.co.ke Unsubscribe or change your options at http://lists.kictanet.or.ke/mailman/options/kictanet/mjoseph%40safaricom.co....
The information in this email and any attachments is confidential and may be legally privileged. It is intended only for the use of the named addressee. Emails are susceptible to alteration and their integrity cannot be guaranteed. Safaricom Limited does not accept legal responsibility for the contents of this email if the same is found to have been altered or manipulated. The contents and opinions expressed in this email are solely those of the author and do not necessarily represent those of Safaricom Limited. Safaricom Limited disclaims any liability to the fullest extent permissible by law for any consequences that may arise from the contents of this email including but not limited to personal opinions, malicious and/or defamatory information and data/codes that may compromise or damage the integrity of the recipient's information technology systems. If you are not the intended recipient please notify the sender and immediately delete this email from your system.
-- Barrack O. Otieno Project Discovery P.o. Box 21386 Nairobi 00100 Tel: +254721325277 +254726544442 +254733229925 http://projectdiscovery.or.ke
Hello all, I am a victim of this matter, and i would like to point out that the actual charge being levied for the "undelivered" sms is actually ksh 10/= and not even the published sms rate of Ksh 5/= to other networks. By way of this message, i hope also CCK and the courts will give this matter expeditious action. I will look into this immediately Michael Joseph CEO Safaricom Limited BlackBerry powered by Safaricom ----- Original Message ----- From: kictanet-bounces+mjoseph=safaricom.co.ke@lists.kictanet.or.ke <kictanet-bounces+mjoseph=safaricom.co.ke@lists.kictanet.or.ke> To: Michael Joseph Cc: KICTAnet ICT Policy Discussions <kictanet@lists.kictanet.or.ke> Sent: Mon Aug 27 09:28:57 2007 Subject: [kictanet] Safaricom SMS Swindlers Dear Consumer, It has come to our notice that Safaricom is charging but blocking SMS sent to Telkom Wireless network. Charging for undelivered goods and services is outright theft, and criminal acts under Kenya Laws. Their Network accepts SMS from Telkom Wireless but replies to these message instantly report "message sending failed" although Safaricom still eat your balance. We have been at Telcos malpractices since 2005 and now it is time to change the strategies. We are filing a lawsuit against Safaricom Ltd and we need as many petitions as possible. Kindly send your electronic petition directly to me assist our lawyers in filing the suit. Regards Alex Gakuru Chairman, ICT Consumers Association of Kenya ____________________________________________________________________________________ Moody friends. Drama queens. Your life? Nope! - their life, your story. Play Sims Stories at Yahoo! Games. http://sims.yahoo.com/ _______________________________________________ kictanet mailing list kictanet@lists.kictanet.or.ke http://lists.kictanet.or.ke/mailman/listinfo/kictanet This message was sent to: mjoseph@safaricom.co.ke Unsubscribe or change your options at http://lists.kictanet.or.ke/mailman/options/kictanet/mjoseph%40safaricom.co.... The information in this email and any attachments is confidential and may be legally privileged. It is intended only for the use of the named addressee. Emails are susceptible to alteration and their integrity cannot be guaranteed. Safaricom Limited does not accept legal responsibility for the contents of this email if the same is found to have been altered or manipulated. The contents and opinions expressed in this email are solely those of the author and do not necessarily represent those of Safaricom Limited. Safaricom Limited disclaims any liability to the fullest extent permissible by law for any consequences that may arise from the contents of this email including but not limited to personal opinions, malicious and/or defamatory information and data/codes that may compromise or damage the integrity of the recipient's information technology systems. If you are not the intended recipient please notify the sender and immediately delete this email from your system. _______________________________________________ kictanet mailing list kictanet@lists.kictanet.or.ke http://lists.kictanet.or.ke/mailman/listinfo/kictanet This message was sent to: info@aja.co.ke Unsubscribe or change your options at http://lists.kictanet.or.ke/mailman/options/kictanet/info%40aja.co.ke
Dear Mr. Joseph, Consumers have lost money and I only see two ways of resolving this matter: 1.) Guided by alternative dispute resolution proposed by the President, we have an urgent meeting at CCK offices to discuss compensation for every affected consumer; or 2.) We meet in court. At this moment, I suppose we are both aware that anything we say can and will be used in a court of law. Regards, Alex Gakuru --- Michael Joseph <MJoseph@Safaricom.co.ke> wrote:
I will look into this immediately Michael Joseph CEO Safaricom Limited
BlackBerry powered by Safaricom
----- Original Message ----- From:
kictanet-bounces+mjoseph=safaricom.co.ke@lists.kictanet.or.ke
<kictanet-bounces+mjoseph=safaricom.co.ke@lists.kictanet.or.ke>
To: Michael Joseph Cc: KICTAnet ICT Policy Discussions <kictanet@lists.kictanet.or.ke> Sent: Mon Aug 27 09:28:57 2007 Subject: [kictanet] Safaricom SMS Swindlers
Dear Consumer,
It has come to our notice that Safaricom is charging but blocking SMS sent to Telkom Wireless network. Charging for undelivered goods and services is outright theft, and criminal acts under Kenya Laws.
Their Network accepts SMS from Telkom Wireless but replies to these message instantly report "message sending failed" although Safaricom still eat your balance.
We have been at Telcos malpractices since 2005 and now it is time to change the strategies. We are filing a lawsuit against Safaricom Ltd and we need as many petitions as possible. Kindly send your electronic petition directly to me assist our lawyers in filing the suit.
Regards
Alex Gakuru Chairman, ICT Consumers Association of Kenya
____________________________________________________________________________________
Moody friends. Drama queens. Your life? Nope! - their life, your story. Play Sims Stories at Yahoo! Games. http://sims.yahoo.com/
_______________________________________________ kictanet mailing list kictanet@lists.kictanet.or.ke
http://lists.kictanet.or.ke/mailman/listinfo/kictanet
This message was sent to: mjoseph@safaricom.co.ke Unsubscribe or change your options at
http://lists.kictanet.or.ke/mailman/options/kictanet/mjoseph%40safaricom.co....
The information in this email and any attachments is confidential and may be legally privileged. It is intended only for the use of the named addressee. Emails are susceptible to alteration and their integrity cannot be guaranteed. Safaricom Limited does not accept legal responsibility for the contents of this email if the same is found to have been altered or manipulated. The contents and opinions expressed in this email are solely those of the author and do not necessarily represent those of Safaricom Limited. Safaricom Limited disclaims any liability to the fullest extent permissible by law for any consequences that may arise from the contents of this email including but not limited to personal opinions, malicious and/or defamatory information and data/codes that may compromise or damage the integrity of the recipient's information technology systems. If you are not the intended recipient please notify the sender and immediately delete this email from your system.
____________________________________________________________________________________ Moody friends. Drama queens. Your life? Nope! - their life, your story. Play Sims Stories at Yahoo! Games. http://sims.yahoo.com/
Dear all Do we have the facts to justify the word "swindlers’? Can someone prove the story below with facts? I think this is what Eric Aliguila's questions were leading to and we must try our level best to share information that is and can be authenticated with facts. Unfortunately the use of strong/sometimes inappropriate words/language without supporting facts has appeared on a number of postings recently and is really disturbing. So here’s a reminder of some list serve rules as a refresher to avoid stepping on each other’s toes. * Mind your manners - * Be polite - virtual members are real not a cyberspace borg with no feelings. * DON’T TYPE ALL IN CAPITALS - It sounds like you’re shouting! RIGHT? * Watch your words - They can’t see your face, and the emotions in words can get misinterpreted. * Kick the bad language - People are listening. * Laws are laws - What’s real in the real world are the same in cyberspace. * Be simple - Send text simply, no bold, italic, underlines etc. The simpler the better. Not everyone has the same system as you. They may just get a load of muddled codes that are really annoying! * Briefs - Don’t be repetitive, so edit out the stuff you really don’t need to send. * Flame wars - Don’t send rude or offensive e-mails or postings. If you get flamed, don’t do it back, let someone in authority know, its abuse, remember laws are laws. * Who are you? - Tell people who you are, it’s rude not to. * Looks count - What you write shows what you’re like. Rubbish grammar and spelling doesn’t look good, and the same rules apply when typing and writing. * Newbie tolerance - You’re an expert in cyberspace, don’t forget there are newbie’s trying to learn as much as you had to. * Be ethical in your posting. Don't lie, plagiarize, or deliberately do harm to another forum user. alice munyua ------------------------------------------------------------------ Michael Joseph wrote:
I will look into this immediately Michael Joseph CEO Safaricom Limited
BlackBerry powered by Safaricom
----- Original Message ----- From: kictanet-bounces+mjoseph=safaricom.co.ke@lists.kictanet.or.ke <kictanet-bounces+mjoseph=safaricom.co.ke@lists.kictanet.or.ke> To: Michael Joseph Cc: KICTAnet ICT Policy Discussions <kictanet@lists.kictanet.or.ke> Sent: Mon Aug 27 09:28:57 2007 Subject: [kictanet] Safaricom SMS Swindlers
Dear Consumer,
It has come to our notice that Safaricom is charging but blocking SMS sent to Telkom Wireless network. Charging for undelivered goods and services is outright theft, and criminal acts under Kenya Laws.
Their Network accepts SMS from Telkom Wireless but replies to these message instantly report "message sending failed" although Safaricom still eat your balance.
We have been at Telcos malpractices since 2005 and now it is time to change the strategies. We are filing a lawsuit against Safaricom Ltd and we need as many petitions as possible. Kindly send your electronic petition directly to me assist our lawyers in filing the suit.
Regards
Alex Gakuru Chairman, ICT Consumers Association of Kenya
____________________________________________________________________________________ Moody friends. Drama queens. Your life? Nope! - their life, your story. Play Sims Stories at Yahoo! Games. http://sims.yahoo.com/
_______________________________________________ kictanet mailing list kictanet@lists.kictanet.or.ke http://lists.kictanet.or.ke/mailman/listinfo/kictanet
This message was sent to: mjoseph@safaricom.co.ke Unsubscribe or change your options at http://lists.kictanet.or.ke/mailman/options/kictanet/mjoseph%40safaricom.co....
------------------------------------------------------------------------ The information in this email and any attachments is confidential and may be legally privileged. It is intended only for the use of the named addressee.
Emails are susceptible to alteration and their integrity cannot be guaranteed. Safaricom Limited does not accept legal responsibility for the contents of this email if the same is found to have been altered or manipulated.
The contents and opinions expressed in this email are solely those of the author and do not necessarily represent those of Safaricom Limited. Safaricom Limited disclaims any liability to the fullest extent permissible by law for any consequences that may arise from the contents of this email including but not limited to personal opinions, malicious and/or defamatory information and data/codes that may compromise or damage the integrity of the recipient�s information technology systems.
If you are not the intended recipient please notify the sender and immediately delete this email from your system.
------------------------------------------------------------------------
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I think allegations are the proper place for a forum of this nature, without them we would not have received the unequivocal promise of an investigation into the matter from Safaricom. An investigation which will, at the very least, accelerate the resolution of this issue and may well avert a long and tedious legal process. While I agree people should be respectful, lets not be afraid of spirited and sometimes contentious debate. alice <alice@apc.org> wrote: Dear all Do we have the facts to justify the word "swindlersâ? Can someone prove the story below with facts? I think this is what Eric Aliguila's questions were leading to and we must try our level best to share information that is and can be authenticated with facts. Unfortunately the use of strong/sometimes inappropriate words/language without supporting facts has appeared on a number of postings recently and is really disturbing. So hereâs a reminder of some list serve rules as a refresher to avoid stepping on each otherâs toes. * Mind your manners - * Be polite - virtual members are real not a cyberspace borg with no feelings. * DONâT TYPE ALL IN CAPITALS - It sounds like youâre shouting! RIGHT? * Watch your words - They canât see your face, and the emotions in words can get misinterpreted. * Kick the bad language - People are listening. * Laws are laws - Whatâs real in the real world are the same in cyberspace. * Be simple - Send text simply, no bold, italic, underlines etc. The simpler the better. Not everyone has the same system as you. They may just get a load of muddled codes that are really annoying! * Briefs - Donât be repetitive, so edit out the stuff you really donât need to send. * Flame wars - Donât send rude or offensive e-mails or postings. If you get flamed, donât do it back, let someone in authority know, its abuse, remember laws are laws. * Who are you? - Tell people who you are, itâs rude not to. * Looks count - What you write shows what youâre like. Rubbish grammar and spelling doesnât look good, and the same rules apply when typing and writing. * Newbie tolerance - Youâre an expert in cyberspace, donât forget there are newbieâs trying to learn as much as you had to. * Be ethical in your posting. Don't lie, plagiarize, or deliberately do harm to another forum user. alice munyua ------------------------------------------------------------------ Michael Joseph wrote:
I will look into this immediately Michael Joseph CEO Safaricom Limited
BlackBerry powered by Safaricom
----- Original Message ----- From: kictanet-bounces+mjoseph=safaricom.co.ke@lists.kictanet.or.ke
To: Michael Joseph Cc: KICTAnet ICT Policy Discussions Sent: Mon Aug 27 09:28:57 2007 Subject: [kictanet] Safaricom SMS Swindlers
Dear Consumer,
It has come to our notice that Safaricom is charging but blocking SMS sent to Telkom Wireless network. Charging for undelivered goods and services is outright theft, and criminal acts under Kenya Laws.
Their Network accepts SMS from Telkom Wireless but replies to these message instantly report "message sending failed" although Safaricom still eat your balance.
We have been at Telcos malpractices since 2005 and now it is time to change the strategies. We are filing a lawsuit against Safaricom Ltd and we need as many petitions as possible. Kindly send your electronic petition directly to me assist our lawyers in filing the suit.
Regards
Alex Gakuru Chairman, ICT Consumers Association of Kenya
____________________________________________________________________________________ Moody friends. Drama queens. Your life? Nope! - their life, your story. Play Sims Stories at Yahoo! Games. http://sims.yahoo.com/
_______________________________________________ kictanet mailing list kictanet@lists.kictanet.or.ke http://lists.kictanet.or.ke/mailman/listinfo/kictanet
This message was sent to: mjoseph@safaricom.co.ke Unsubscribe or change your options at http://lists.kictanet.or.ke/mailman/options/kictanet/mjoseph%40safaricom.co....
------------------------------------------------------------------------ The information in this email and any attachments is confidential and may be legally privileged. It is intended only for the use of the named addressee.
Emails are susceptible to alteration and their integrity cannot be guaranteed. Safaricom Limited does not accept legal responsibility for the contents of this email if the same is found to have been altered or manipulated.
The contents and opinions expressed in this email are solely those of the author and do not necessarily represent those of Safaricom Limited. Safaricom Limited disclaims any liability to the fullest extent permissible by law for any consequences that may arise from the contents of this email including but not limited to personal opinions, malicious and/or defamatory information and data/codes that may compromise or damage the integrity of the recipient�s information technology systems.
If you are not the intended recipient please notify the sender and immediately delete this email from your system.
------------------------------------------------------------------------
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_______________________________________________ kictanet mailing list kictanet@lists.kictanet.or.ke http://lists.kictanet.or.ke/mailman/listinfo/kictanet This message was sent to: mkamuru@emanageafrica.com Unsubscribe or change your options at http://lists.kictanet.or.ke/mailman/options/kictanet/mkamuru%40emanageafrica...
Marilyn, Strange Ms Munyua's courtesy advisory never reached me though still prefer http://www.ietf.org/rfc/rfc1855.txt Courts exist world over for a purpose, inconvenient and costly as it is to everyone. To avert resorting to them an investigation by CCK should establish, among others, the "total unfairly collected sums of money over a long period of time from unaware consumers" by Safaricom. Status quo remain because often we keep treating symptoms instead of getting to the root causes of problems and fixing them. Alex --- "Marilyn M. Kamuru" <mkamuru@emanageafrica.com> wrote:
I think allegations are the proper place for a forum of this nature, without them we would not have received the unequivocal promise of an investigation into the matter from Safaricom. An investigation which will, at the very least, accelerate the resolution of this issue and may well avert a long and tedious legal process.
While I agree people should be respectful, lets not be afraid of spirited and sometimes contentious debate.
alice <alice@apc.org> wrote: Dear all
Do we have the facts to justify the word "swindlersâ? Can someone prove the story below with facts?
I think this is what Eric Aliguila's questions were leading to and we must try our level best to share information that is and can be authenticated with facts. Unfortunately the use of strong/sometimes inappropriate words/language without supporting facts has appeared on a number of postings recently and is really disturbing.
So hereâs a reminder of some list serve rules as a refresher to avoid stepping on each otherâs toes.
* Mind your manners - * Be polite - virtual members are real not a cyberspace borg with no feelings. * DONâT TYPE ALL IN CAPITALS - It sounds like youâre shouting! RIGHT? * Watch your words - They canât see your face, and the emotions in words can get misinterpreted. * Kick the bad language - People are listening. * Laws are laws - Whatâs real in the real world are the same in cyberspace. * Be simple - Send text simply, no bold, italic, underlines etc. The simpler the better. Not everyone has the same system as you. They may just get a load of muddled codes that are really annoying! * Briefs - Donât be repetitive, so edit out the stuff you really donât need to send. * Flame wars - Donât send rude or offensive e-mails or postings. If you get flamed, donât do it back, let someone in authority know, its abuse, remember laws are laws. * Who are you? - Tell people who you are, itâs rude not to. * Looks count - What you write shows what youâre like. Rubbish grammar and spelling doesnât look good, and the same rules apply when typing and writing. * Newbie tolerance - Youâre an expert in cyberspace, donât forget there are newbieâs trying to learn as much as you had to. * Be ethical in your posting. Don't lie, plagiarize, or deliberately do harm to another forum user.
alice munyua
------------------------------------------------------------------
Michael Joseph wrote:
I will look into this immediately Michael Joseph CEO Safaricom Limited
BlackBerry powered by Safaricom
----- Original Message ----- From:
kictanet-bounces+mjoseph=safaricom.co.ke@lists.kictanet.or.ke
To: Michael Joseph Cc: KICTAnet ICT Policy Discussions Sent: Mon Aug 27 09:28:57 2007 Subject: [kictanet] Safaricom SMS Swindlers
Dear Consumer,
It has come to our notice that Safaricom is
charging
but blocking SMS sent to Telkom Wireless network. Charging for undelivered goods and services is outright theft, and criminal acts under Kenya Laws.
Their Network accepts SMS from Telkom Wireless but replies to these message instantly report "message sending failed" although Safaricom still eat your balance.
We have been at Telcos malpractices since 2005 and now it is time to change the strategies. We are filing a lawsuit against Safaricom Ltd and we need as many petitions as possible. Kindly send your electronic petition directly to me assist our lawyers in filing the suit.
Regards
Alex Gakuru Chairman, ICT Consumers Association of Kenya
____________________________________________________________________________________
Moody friends. Drama queens. Your life? Nope! - their life, your story. Play Sims Stories at Yahoo! Games. http://sims.yahoo.com/
_______________________________________________ kictanet mailing list kictanet@lists.kictanet.or.ke
http://lists.kictanet.or.ke/mailman/listinfo/kictanet
This message was sent to: mjoseph@safaricom.co.ke Unsubscribe or change your options at
http://lists.kictanet.or.ke/mailman/options/kictanet/mjoseph%40safaricom.co....
------------------------------------------------------------------------
The information in this email and any attachments is confidential and may be legally privileged. It is intended only for the use of the named addressee.
Emails are susceptible to alteration and their integrity cannot be guaranteed. Safaricom Limited does not accept legal responsibility for the contents of this email if the same is found to have been altered or manipulated.
The contents and opinions expressed in this email are solely those of the author and do not necessarily represent those of Safaricom Limited. Safaricom Limited disclaims any liability to the fullest extent permissible by law for any consequences that may arise from the contents of this email including but not limited to personal opinions, malicious and/or defamatory information and data/codes that may compromise or damage the integrity of the recipient�s information technology systems.
If you are not the intended recipient please notify the sender and immediately delete this email from your system.
------------------------------------------------------------------------
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participants (6)
-
Alex Gakuru -
alice -
Barrack Otieno -
info＠aja.co.ke -
Marilyn M. Kamuru -
Michael Joseph