I think allegations are the proper place for a forum of this nature, without them we would not have received the unequivocal promise of an investigation into the matter from Safaricom.  An investigation which will, at the very least, accelerate the resolution of this issue and may well avert a long and tedious legal process. 

While I agree people should be respectful, lets not be afraid of spirited and sometimes contentious debate.

alice <alice@apc.org> wrote:
Dear all

Do we have the facts to justify the word "swindlers’? Can someone prove
the story below with facts?

I think this is what Eric Aliguila's questions were leading to and we
must try our level best to share information that is and can be
authenticated with facts. Unfortunately the use of strong/sometimes
inappropriate words/language without supporting facts has appeared on a
number of postings recently and is really disturbing.

So here’s a reminder of some list serve rules as a refresher to avoid
stepping on each other’s toes.

* Mind your manners -
* Be polite - virtual members are real not a cyberspace borg with no
feelings.
* DON’T TYPE ALL IN CAPITALS - It sounds like you’re shouting! RIGHT?
* Watch your words - They can’t see your face, and the emotions in
words can get misinterpreted.
* Kick the bad language - People are listening.
* Laws are laws - What’s real in the real world are the same in
cyberspace.
* Be simple - Send text simply, no bold, italic, underlines etc. The
simpler the better. Not everyone has the same system as you. They
may just get a load of muddled codes that are really annoying!
* Briefs - Don’t be repetitive, so edit out the stuff you really
don’t need to send.
* Flame wars - Don’t send rude or offensive e-mails or postings. If
you get flamed, don’t do it back, let someone in authority know,
its abuse, remember laws are laws.
* Who are you? - Tell people who you are, it’s rude not to.
* Looks count - What you write shows what you’re like. Rubbish
grammar and spelling doesn’t look good, and the same rules apply
when typing and writing.
* Newbie tolerance - You’re an expert in cyberspace, don’t forget
there are newbie’s trying to learn as much as you had to.
* Be ethical in your posting. Don't lie, plagiarize, or deliberately
do harm to another forum user.



alice munyua

------------------------------------------------------------------

Michael Joseph wrote:
>
> I will look into this immediately
> Michael Joseph
> CEO Safaricom Limited
>
> BlackBerry powered by Safaricom
>
> ----- Original Message -----
> From: kictanet-bounces+mjoseph=safaricom.co.ke@lists.kictanet.or.ke
>
> To: Michael Joseph
> Cc: KICTAnet ICT Policy Discussions
> Sent: Mon Aug 27 09:28:57 2007
> Subject: [kictanet] Safaricom SMS Swindlers
>
> Dear Consumer,
>
> It has come to our notice that Safaricom is charging
> but blocking SMS sent to Telkom Wireless network.
> Charging for undelivered goods and services is
> outright theft, and criminal acts under Kenya Laws.
>
> Their Network accepts SMS from Telkom Wireless but
> replies to these message instantly report "message
> sending failed" although Safaricom still eat your
> balance.
>
> We have been at Telcos malpractices since 2005 and now
> it is time to change the strategies. We are filing a
> lawsuit against Safaricom Ltd and we need as many
> petitions as possible. Kindly send your electronic
> petition directly to me assist our lawyers in filing
> the suit.
>
> Regards
>
> Alex Gakuru
> Chairman, ICT Consumers Association of Kenya
>
>
>
> ____________________________________________________________________________________
> Moody friends. Drama queens. Your life? Nope! - their life, your
> story. Play Sims Stories at Yahoo! Games.
> http://sims.yahoo.com/
>
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