SPAM/OPT IN/OPT OUT MARKETING FROM THE TELCOS - DEATH BY SMS
Listers If you are like me you must by now be going out of your mind with useless SMS messages from the different players in the Telco sector. Is there some rule somewhere that CCK can dust off and ask them to stop sending these SMSs to 'abused' subscribers like myself. Or at the very least could you at least give us an option to Opt Out of this deluge of useless (in my opinion) SMSs? In my case I am specifically referring to Safaricom. I know that Safaricom has sophisticated Mass Customisation tools and if they use their Analytic Tools they would have known that for a Muslim (assuming in the majority of cases they would make deductions by name usage) a message that reads:- *'Watch Pastor Tim's Sunday Sermon...' * is particularly useless for a Muslim. If I were a Conspiracy Theorist (Luckily I am not. :-)) I may start making assumptions that Safaricom wants to convert me to a Christian. Dear Safaricom, please give me an option to opt out of your SMS deluge.. Death by SMS :-) *Ali Hussein* *CEO, 3mice interactive media ltd* *Partner, Telemedia Africa Ltd * Tel: +254713601113 Twitter: @AliHKassim Skype: abu-jomo LinkedIn: http://ke.linkedin.com/in/alihkassim<http://ke.linkedin.com/in/alihkassim> Blog: www.alyhussein.com Any information of a personal nature expressed in this email are purely mine and do not necessarily reflect the official positions of the organizations that I work with.
I have - slightly laboriously - managed to get myself unsubscribed from Airtel's permanent (and sometimes badly spelled and edited) text messages by contacting someone in the firm I knew. But since then, Safcom's messaging has really picked up, so if there's anyone on this list has a contact (or an automated mechanism) to opt out, I'd also like to know. Plus any way of preventing the Safaricom dongle from automatically opening their bundles website? On 2 May 2013 14:38, Ali Hussein <ali@hussein.me.ke> wrote:
Listers
If you are like me you must by now be going out of your mind with useless SMS messages from the different players in the Telco sector.
Is there some rule somewhere that CCK can dust off and ask them to stop sending these SMSs to 'abused' subscribers like myself.
Or at the very least could you at least give us an option to Opt Out of this deluge of useless (in my opinion) SMSs?
In my case I am specifically referring to Safaricom. I know that Safaricom has sophisticated Mass Customisation tools and if they use their Analytic Tools they would have known that for a Muslim (assuming in the majority of cases they would make deductions by name usage) a message that reads:-
*'Watch Pastor Tim's Sunday Sermon...' *
is particularly useless for a Muslim. If I were a Conspiracy Theorist (Luckily I am not. :-)) I may start making assumptions that Safaricom wants to convert me to a Christian.
Dear Safaricom, please give me an option to opt out of your SMS deluge..
Death by SMS :-)
*Ali Hussein*
*CEO, 3mice interactive media ltd*
*Partner, Telemedia Africa Ltd *
Tel: +254713601113
Twitter: @AliHKassim
Skype: abu-jomo
LinkedIn: http://ke.linkedin.com/in/alihkassim<http://ke.linkedin.com/in/alihkassim>
Blog: www.alyhussein.com
Any information of a personal nature expressed in this email are purely mine and do not necessarily reflect the official positions of the organizations that I work with.
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The Kenya ICT Action Network (KICTANet) is a multi-stakeholder platform for people and institutions interested and involved in ICT policy and regulation. The network aims to act as a catalyst for reform in the ICT sector in support of the national aim of ICT enabled growth and development.
KICTANetiquette : Adhere to the same standards of acceptable behaviors online that you follow in real life: respect people's times and bandwidth, share knowledge, don't flame or abuse or personalize, respect privacy, do not spam, do not market your wares or qualifications.
-- Andrea Bohnstedt <http://ke.linkedin.com/in/andreabohnstedt> Publisher www.ratio-magazine.com www.africa-assets.com
On a related note, does Kenya have phone number portability so that people can just switch carriers. I personally think structural solutions like that are better than regulatory ones like banning SMS alerts (although I would certainly be in favor of that too). In the US, one can switch a phone number to another carrier in under an hour. https://twitter.com/varud https://www.linkedin.com/in/adamcnelson On Thu, May 2, 2013 at 1:48 PM, Andrea Bohnstedt < andrea.bohnstedt@ratio-magazine.com> wrote:
I have - slightly laboriously - managed to get myself unsubscribed from Airtel's permanent (and sometimes badly spelled and edited) text messages by contacting someone in the firm I knew. But since then, Safcom's messaging has really picked up, so if there's anyone on this list has a contact (or an automated mechanism) to opt out, I'd also like to know.
Plus any way of preventing the Safaricom dongle from automatically opening their bundles website?
On 2 May 2013 14:38, Ali Hussein <ali@hussein.me.ke> wrote:
Listers
If you are like me you must by now be going out of your mind with useless SMS messages from the different players in the Telco sector.
Is there some rule somewhere that CCK can dust off and ask them to stop sending these SMSs to 'abused' subscribers like myself.
Or at the very least could you at least give us an option to Opt Out of this deluge of useless (in my opinion) SMSs?
In my case I am specifically referring to Safaricom. I know that Safaricom has sophisticated Mass Customisation tools and if they use their Analytic Tools they would have known that for a Muslim (assuming in the majority of cases they would make deductions by name usage) a message that reads:-
*'Watch Pastor Tim's Sunday Sermon...' *
is particularly useless for a Muslim. If I were a Conspiracy Theorist (Luckily I am not. :-)) I may start making assumptions that Safaricom wants to convert me to a Christian.
Dear Safaricom, please give me an option to opt out of your SMS deluge..
Death by SMS :-)
*Ali Hussein*
*CEO, 3mice interactive media ltd*
*Partner, Telemedia Africa Ltd *
Tel: +254713601113
Twitter: @AliHKassim
Skype: abu-jomo
LinkedIn: http://ke.linkedin.com/in/alihkassim<http://ke.linkedin.com/in/alihkassim>
Blog: www.alyhussein.com
Any information of a personal nature expressed in this email are purely mine and do not necessarily reflect the official positions of the organizations that I work with.
_______________________________________________ kictanet mailing list kictanet@lists.kictanet.or.ke https://lists.kictanet.or.ke/mailman/listinfo/kictanet
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The Kenya ICT Action Network (KICTANet) is a multi-stakeholder platform for people and institutions interested and involved in ICT policy and regulation. The network aims to act as a catalyst for reform in the ICT sector in support of the national aim of ICT enabled growth and development.
KICTANetiquette : Adhere to the same standards of acceptable behaviors online that you follow in real life: respect people's times and bandwidth, share knowledge, don't flame or abuse or personalize, respect privacy, do not spam, do not market your wares or qualifications.
-- Andrea Bohnstedt <http://ke.linkedin.com/in/andreabohnstedt> Publisher
www.ratio-magazine.com www.africa-assets.com
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The Kenya ICT Action Network (KICTANet) is a multi-stakeholder platform for people and institutions interested and involved in ICT policy and regulation. The network aims to act as a catalyst for reform in the ICT sector in support of the national aim of ICT enabled growth and development.
KICTANetiquette : Adhere to the same standards of acceptable behaviors online that you follow in real life: respect people's times and bandwidth, share knowledge, don't flame or abuse or personalize, respect privacy, do not spam, do not market your wares or qualifications.
Adam Number portability has been with us for several years now. Though that's not the point. Basic opt in and out principles call for them to put mechanisms in place so that we dont feel abused.. this is not a Freemium service that justifies the kind of practices that Telcos in this country practice and sadly get away with. I would love to hear the regulator's take on this. Ali Hussein On 2 May 2013 15:05, "Adam Nelson" <adam@varud.com> wrote:
On a related note, does Kenya have phone number portability so that people can just switch carriers. I personally think structural solutions like that are better than regulatory ones like banning SMS alerts (although I would certainly be in favor of that too).
In the US, one can switch a phone number to another carrier in under an hour.
https://twitter.com/varud https://www.linkedin.com/in/adamcnelson
On Thu, May 2, 2013 at 1:48 PM, Andrea Bohnstedt < andrea.bohnstedt@ratio-magazine.com> wrote:
I have - slightly laboriously - managed to get myself unsubscribed from Airtel's permanent (and sometimes badly spelled and edited) text messages by contacting someone in the firm I knew. But since then, Safcom's messaging has really picked up, so if there's anyone on this list has a contact (or an automated mechanism) to opt out, I'd also like to know.
Plus any way of preventing the Safaricom dongle from automatically opening their bundles website?
On 2 May 2013 14:38, Ali Hussein <ali@hussein.me.ke> wrote:
Listers
If you are like me you must by now be going out of your mind with useless SMS messages from the different players in the Telco sector.
Is there some rule somewhere that CCK can dust off and ask them to stop sending these SMSs to 'abused' subscribers like myself.
Or at the very least could you at least give us an option to Opt Out of this deluge of useless (in my opinion) SMSs?
In my case I am specifically referring to Safaricom. I know that Safaricom has sophisticated Mass Customisation tools and if they use their Analytic Tools they would have known that for a Muslim (assuming in the majority of cases they would make deductions by name usage) a message that reads:-
*'Watch Pastor Tim's Sunday Sermon...' *
is particularly useless for a Muslim. If I were a Conspiracy Theorist (Luckily I am not. :-)) I may start making assumptions that Safaricom wants to convert me to a Christian.
Dear Safaricom, please give me an option to opt out of your SMS deluge..
Death by SMS :-)
*Ali Hussein*
*CEO, 3mice interactive media ltd*
*Partner, Telemedia Africa Ltd *
Tel: +254713601113
Twitter: @AliHKassim
Skype: abu-jomo
LinkedIn: http://ke.linkedin.com/in/alihkassim<http://ke.linkedin.com/in/alihkassim>
Blog: www.alyhussein.com
Any information of a personal nature expressed in this email are purely mine and do not necessarily reflect the official positions of the organizations that I work with.
_______________________________________________ kictanet mailing list kictanet@lists.kictanet.or.ke https://lists.kictanet.or.ke/mailman/listinfo/kictanet
Unsubscribe or change your options at https://lists.kictanet.or.ke/mailman/options/kictanet/andrea.bohnstedt%40rat...
The Kenya ICT Action Network (KICTANet) is a multi-stakeholder platform for people and institutions interested and involved in ICT policy and regulation. The network aims to act as a catalyst for reform in the ICT sector in support of the national aim of ICT enabled growth and development.
KICTANetiquette : Adhere to the same standards of acceptable behaviors online that you follow in real life: respect people's times and bandwidth, share knowledge, don't flame or abuse or personalize, respect privacy, do not spam, do not market your wares or qualifications.
-- Andrea Bohnstedt <http://ke.linkedin.com/in/andreabohnstedt> Publisher
www.ratio-magazine.com www.africa-assets.com
_______________________________________________ kictanet mailing list kictanet@lists.kictanet.or.ke https://lists.kictanet.or.ke/mailman/listinfo/kictanet
Unsubscribe or change your options at https://lists.kictanet.or.ke/mailman/options/kictanet/adam%40varud.com
The Kenya ICT Action Network (KICTANet) is a multi-stakeholder platform for people and institutions interested and involved in ICT policy and regulation. The network aims to act as a catalyst for reform in the ICT sector in support of the national aim of ICT enabled growth and development.
KICTANetiquette : Adhere to the same standards of acceptable behaviors online that you follow in real life: respect people's times and bandwidth, share knowledge, don't flame or abuse or personalize, respect privacy, do not spam, do not market your wares or qualifications.
_______________________________________________ kictanet mailing list kictanet@lists.kictanet.or.ke https://lists.kictanet.or.ke/mailman/listinfo/kictanet
Unsubscribe or change your options at https://lists.kictanet.or.ke/mailman/options/kictanet/info%40alyhussein.com
The Kenya ICT Action Network (KICTANet) is a multi-stakeholder platform for people and institutions interested and involved in ICT policy and regulation. The network aims to act as a catalyst for reform in the ICT sector in support of the national aim of ICT enabled growth and development.
KICTANetiquette : Adhere to the same standards of acceptable behaviors online that you follow in real life: respect people's times and bandwidth, share knowledge, don't flame or abuse or personalize, respect privacy, do not spam, do not market your wares or qualifications.
Hi, I have just received Safaricom's advice to watch Pastor Tim this Sunday :) I have written quite a number of emails to Safaricom customer care asking to be removed from whatever mailing list they are using but have not received a single response. Tried calling but could not past the IVR. Surely, I should be asked first if I want to receive these sms messages, yes? It is one of the requirements for the new SDP system they are making PRSPs implement after all. Why should they break their own rules? Perhaps CCK could implement a "Do Not Call" registry like in the USA ( https://www.donotcall.gov). On Thu, May 2, 2013 at 2:38 PM, Ali Hussein <ali@hussein.me.ke> wrote:
Listers
If you are like me you must by now be going out of your mind with useless SMS messages from the different players in the Telco sector.
Is there some rule somewhere that CCK can dust off and ask them to stop sending these SMSs to 'abused' subscribers like myself.
Or at the very least could you at least give us an option to Opt Out of this deluge of useless (in my opinion) SMSs?
In my case I am specifically referring to Safaricom. I know that Safaricom has sophisticated Mass Customisation tools and if they use their Analytic Tools they would have known that for a Muslim (assuming in the majority of cases they would make deductions by name usage) a message that reads:-
*'Watch Pastor Tim's Sunday Sermon...' *
is particularly useless for a Muslim. If I were a Conspiracy Theorist (Luckily I am not. :-)) I may start making assumptions that Safaricom wants to convert me to a Christian.
Dear Safaricom, please give me an option to opt out of your SMS deluge..
Death by SMS :-)
*Ali Hussein*
*CEO, 3mice interactive media ltd*
*Partner, Telemedia Africa Ltd *
Tel: +254713601113
Twitter: @AliHKassim
Skype: abu-jomo
LinkedIn: http://ke.linkedin.com/in/alihkassim<http://ke.linkedin.com/in/alihkassim>
Blog: www.alyhussein.com
Any information of a personal nature expressed in this email are purely mine and do not necessarily reflect the official positions of the organizations that I work with.
_______________________________________________ kictanet mailing list kictanet@lists.kictanet.or.ke https://lists.kictanet.or.ke/mailman/listinfo/kictanet
Unsubscribe or change your options at https://lists.kictanet.or.ke/mailman/options/kictanet/brian%40pixie.co.ke
The Kenya ICT Action Network (KICTANet) is a multi-stakeholder platform for people and institutions interested and involved in ICT policy and regulation. The network aims to act as a catalyst for reform in the ICT sector in support of the national aim of ICT enabled growth and development.
KICTANetiquette : Adhere to the same standards of acceptable behaviors online that you follow in real life: respect people's times and bandwidth, share knowledge, don't flame or abuse or personalize, respect privacy, do not spam, do not market your wares or qualifications.
-- Regards Brian Ngure
+1 Ali I've just received it too! Wondered when I subscribed! Sent from my BlackBerry® -----Original Message----- From: Ali Hussein <ali@hussein.me.ke> Sender: "kictanet" <kictanet-bounces+mpodhiambo=yahoo.com@lists.kictanet.or.ke> Date: Thu, 2 May 2013 14:38:11 To: mpodhiambo@yahoo.com<mpodhiambo@yahoo.com> Cc: KICTAnet ICT Policy Discussions<kictanet@lists.kictanet.or.ke> Subject: [kictanet] SPAM/OPT IN/OPT OUT MARKETING FROM THE TELCOS - DEATH BY SMS _______________________________________________ kictanet mailing list kictanet@lists.kictanet.or.ke https://lists.kictanet.or.ke/mailman/listinfo/kictanet Unsubscribe or change your options at https://lists.kictanet.or.ke/mailman/options/kictanet/mpodhiambo%40yahoo.com The Kenya ICT Action Network (KICTANet) is a multi-stakeholder platform for people and institutions interested and involved in ICT policy and regulation. The network aims to act as a catalyst for reform in the ICT sector in support of the national aim of ICT enabled growth and development. KICTANetiquette : Adhere to the same standards of acceptable behaviors online that you follow in real life: respect people's times and bandwidth, share knowledge, don't flame or abuse or personalize, respect privacy, do not spam, do not market your wares or qualifications.
participants (5)
-
Adam Nelson -
Ali Hussein -
Andrea Bohnstedt -
Brian Ngure -
Peter Owino