Hi,

I have just received Safaricom's advice to watch Pastor Tim this Sunday :)

I have written quite a number of emails to Safaricom customer care asking to be removed from whatever mailing list they are using but have not received a single response. Tried calling but could not past the IVR. Surely, I should be asked first if I want to receive these sms messages, yes? It is one of the requirements for the new SDP system they are making PRSPs implement after all. Why should they break their own rules?

Perhaps CCK could implement a "Do Not Call" registry like in the USA (https://www.donotcall.gov).

On Thu, May 2, 2013 at 2:38 PM, Ali Hussein <ali@hussein.me.ke> wrote:

Listers

If you are like me you must by now be going out of your mind with useless SMS messages from the different players in the Telco sector.

Is there some rule somewhere that CCK can dust off and ask them to stop sending these SMSs to 'abused' subscribers like myself.

Or at the very least could you at least give us an option to Opt Out of this deluge of useless (in my opinion) SMSs?

In my case I am specifically referring to Safaricom. I know that Safaricom has sophisticated Mass Customisation tools and if they use their Analytic Tools they would have known that for a Muslim (assuming in the majority of cases they would make deductions by name usage) a message that reads:-

'Watch Pastor Tim's Sunday Sermon...'

is particularly useless for a Muslim. If I were a Conspiracy Theorist (Luckily I am not. :-)) I may start making assumptions that Safaricom wants to convert me to a Christian.

Dear Safaricom, please give me an option to opt out of your SMS deluge..

Death by SMS :-)

Ali Hussein
CEO, 3mice interactive media ltd
Partner, Telemedia Africa Ltd

Tel: +254713601113

Twitter: @AliHKassim

Skype: abu-jomo
LinkedIn: http://ke.linkedin.com/in/alihkassim

Blog: www.alyhussein.com

Any information of a personal nature expressed in this email are purely mine and do not necessarily reflect the official positions of the organizations that I work with.

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