Walu Thanks for kicking this off. I'd like to add :- 1. How is Safaricom leveraging NOFBI and USF to ensure their customers get high internet connectivity in the furthest corners of the country - From Mandela and Wajir to Kilifi and Lamu? 2. Does Safaricom get requests from the government regarding customer data? a) Phone numbers b) SMS Messages c) Browsing history? d) add any other And if so does Safaricom feel that they may have an obligation to make these requests public on a quarterly basis? Ali Hussein Principal Hussein & Associates +254 0713 601113 Twitter: @AliHKassim Skype: abu-jomo LinkedIn: http://ke.linkedin.com/in/alihkassim "We are what we repeatedly do. Excellence, therefore, is not an act but a habit." ~ Aristotle Sent from my iPad
On 6 Feb 2017, at 9:03 AM, Barrack Otieno via kictanet <kictanet@lists.kictanet.or.ke> wrote:
Hi Walu,
Many thanks for this discussion. I also appreciate the kind gesture from the Safaricom to engage the general public, this is a great way to start the year and we hope it continues the same way.
My question regards mobile signal coverage of Kisamese and Olepolos areas which are within 50 Kilometres from Nairobi. The quality of the signal is very poor yet there is a growing urban populace. I had raised this issue with Safaricom Customer service and they promised to work on it but it has been a year waiting for some positive feedback. Can our good friends at Safaricom do something about the blind spots and strengthening of 3 G in the area? By extension coverage is very bad and non existent as you move further towards Magadi in particular Oltepesi and Tinga areas. I hope to get some feedback on the plans Safaricom has to boost the signal in this area.
I will be back with more questions
On 2/6/17, Walubengo J via kictanet <kictanet@lists.kictanet.or.ke> wrote: Greetings Listers, Hope you had a lovely weekend and ready for this week's 'Talk-2-Safaricom' online deliberations. Going straight into today's theme, we want you to share your experiences, challenges, proposed solutions with regard to Safaricom Servicesalong any of the following lines:
a) Affordability - (of Bandwidth, Databundles, SMS, Over The Top Services )
b) Quality of Service - (Congestion,Dropped Calls, 2G, 3G, 4G)
c) Data Protection & Intermediaryliability- (Premium Service Providers, Unsolicited sms, KRA & MPESA accounts)
d) Privacy Issues -As the largest ISP,how is Safcom handling Censorship threats, Child online Protection from harmfulcontent, Security Cameras, etc)
The floor is open and we have only today. So better start talking since tomorrow we move on to competition issues. -walu.
-Rest of the Programme-1. Consumer Issues Day, 2. Competition Issues Day,
3. Innovators, Innovations & Suppliers Day,
4. Infrastructure & Universal Access Day,
5. Technology & Elections Day
6. Emerging Issues+AOB
-- Barrack O. Otieno +254721325277 +254733206359 Skype: barrack.otieno PGP ID: 0x2611D86A
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