Walu

Thanks for kicking this off. I'd like to add :-

1. How is Safaricom leveraging NOFBI and USF to ensure their customers get high internet connectivity in the furthest corners of the country - From Mandela and Wajir to Kilifi and Lamu?

2. Does Safaricom get requests from the government regarding customer data?
a) Phone numbers
b) SMS Messages
c) Browsing history? 
d) add any other

And if so does Safaricom feel that they may have an obligation to make these requests public on a quarterly basis? 


Ali Hussein
Principal
Hussein & Associates
+254 0713 601113 

Twitter: @AliHKassim

Skype: abu-jomo

LinkedIn: http://ke.linkedin.com/in/alihkassim


"We are what we repeatedly do. Excellence, therefore, is not an act but a habit."  ~ Aristotle


Sent from my iPad

On 6 Feb 2017, at 9:03 AM, Barrack Otieno via kictanet <kictanet@lists.kictanet.or.ke> wrote:

Hi Walu,

Many thanks for this discussion. I also appreciate the kind gesture
from the Safaricom to engage the general public, this is a great way
to start the year and we hope it continues the same way.

My question regards mobile signal coverage of Kisamese and Olepolos
areas which are within 50 Kilometres from Nairobi. The quality of the
signal is very poor yet there is a growing urban populace. I had
raised this issue with Safaricom Customer service and they promised to
work on it but it has been a year waiting for some positive feedback.
Can our good friends at Safaricom do something about the blind spots
and strengthening of 3 G in the area?
By extension coverage is very bad and non existent as you move further
towards Magadi in particular Oltepesi and Tinga areas. I hope to get
some feedback on the plans Safaricom has to boost the signal in this
area.

I will be back with more questions

On 2/6/17, Walubengo J via kictanet <kictanet@lists.kictanet.or.ke> wrote:
Greetings Listers,
Hope you had a lovely weekend and ready for this week's 'Talk-2-Safaricom'
online deliberations. Going straight into today's theme, we want you to
share  your experiences, challenges, proposed solutions with regard to
Safaricom Servicesalong any of the following lines:

a) Affordability - (of Bandwidth, Databundles, SMS, Over The Top Services )

b) Quality of Service - (Congestion,Dropped Calls, 2G, 3G, 4G)

c) Data Protection & Intermediaryliability- (Premium Service Providers,
Unsolicited sms, KRA & MPESA accounts)

d) Privacy Issues -As the largest ISP,how is Safcom handling Censorship
threats, Child online Protection from harmfulcontent, Security Cameras,
etc)


The floor is open and we have only today.  So better start talking since
tomorrow we move on to competition issues.
-walu.

-Rest of the Programme-1. Consumer Issues Day, 2. Competition Issues Day,

3. Innovators, Innovations & Suppliers Day,

4. Infrastructure & Universal Access Day,



5. Technology & Elections Day

6. Emerging Issues+AOB



--
Barrack O. Otieno
+254721325277
+254733206359
Skype: barrack.otieno
PGP ID: 0x2611D86A

_______________________________________________
kictanet mailing list
kictanet@lists.kictanet.or.ke
https://lists.kictanet.or.ke/mailman/listinfo/kictanet
Twitter: http://twitter.com/kictanet
Facebook: https://www.facebook.com/KICTANet/

Unsubscribe or change your options at https://lists.kictanet.or.ke/mailman/options/kictanet/info%40alyhussein.com

The Kenya ICT Action Network (KICTANet) is a multi-stakeholder platform for people and institutions interested and involved in ICT policy and regulation. The network aims to act as a catalyst for reform in the ICT sector in support of the national aim of ICT enabled growth and development.

KICTANetiquette : Adhere to the same standards of acceptable behaviors online that you follow in real life: respect people's times and bandwidth, share knowledge, don't flame or abuse or personalize, respect privacy, do not spam, do not market your wares or qualifications.