Six months ago, revealing IPOA comments indicate where there is goodwill, Leadership will prioritize technology procurement and data collection, protection + access to information. https://www.the-star.co.ke/news/2018/05/14/weve-done-all-thats-humanly-possi... Of all the complaints received, since inception, about 1,700 complaints
were processed and closed for lack of sufficient or credible information. Some of these were also caused by complainants withdrawing the cases. From the above statistics, of about 9,850 complaints, about 5,000 were unrelated to IPOA’s mandate. Looking back at those six years, the Board set out to ensure that complainants are fully informed of their matters. But this became IPOA’s waterloo. Processing 9,000 complaints, with 140 staff, without technology was a difficult task. Feedback has been wanting. That is a fact.
However, with the new Electronic Content Management (ECM) system, based on Information, Communication and Technology (ICT), there is marked improvement.
IPOA’s feedback is currently based on this system. Giving feedback was taking over one month. Now it has been reduced to one day. At a click of a button, any officer at IPOA could give feedback to a client on the spot, in terms of where the complaint is, or has been referred to; if it does or does not fall within IPOA’s mandate.
On Mon, Oct 8, 2018 at 10:35 AM Peter Wakaba <peterwakaba@gmail.com> wrote:
Best and simplest way is to have the Nairobi control room number.
And the kenya Red cross EMS lines...
I had an emergency a few years back in the middle of nowhere and learned the hard way. the Mobile emergency call and 999 should work as well though usually not reliable.
On Sun, Oct 7, 2018 at 9:02 PM S.M. Muraya via kictanet < kictanet@lists.kictanet.or.ke> wrote:
Dear Listers,
We have an Access to Information situation (deficiency).
http://www.kenyapolice.go.ke/pages/links/27-about-us/69-community-policing.h...
As reliable as they may be (and they often are) OCS numbers keep on changing as they are re-deployed.
Do you know any non changing (working phone) number of the police station closest to you?
How do we emulate >> https://www.police.uk/contact/ | https://data.police.uk/ ?
_______________________________________________ kictanet mailing list kictanet@lists.kictanet.or.ke https://lists.kictanet.or.ke/mailman/listinfo/kictanet Twitter: http://twitter.com/kictanet Facebook: https://www.facebook.com/KICTANet/ Domain Registration sponsored by www.eacdirectory.co.ke
Unsubscribe or change your options at https://lists.kictanet.or.ke/mailman/options/kictanet/peterwakaba%40gmail.co...
The Kenya ICT Action Network (KICTANet) is a multi-stakeholder platform for people and institutions interested and involved in ICT policy and regulation. The network aims to act as a catalyst for reform in the ICT sector in support of the national aim of ICT enabled growth and development.
KICTANetiquette : Adhere to the same standards of acceptable behaviors online that you follow in real life: respect people's times and bandwidth, share knowledge, don't flame or abuse or personalize, respect privacy, do not spam, do not market your wares or qualifications.
-- *Every morning in Africa, a gazelle wakes up, It knows it must run faster than the fastest lion or it will be killed. Every morning a lion wakes up, it knows it must outrun the slowest gazelle or it will starve to death. It doesn't matter whether you are a gazelle or a lion. When the sun comes up, you better start running. - In "The World is Flat" by Thomas L. Friedman.*
-- SMM *"Better a patient person than a warrior, one with self-control than one who takes a city." Prov 16:32*