Hi Emmanuel You are completely right. Of course, if I am experiencing this problem and cannot make progress, this must be a problem bedeviling many Kenyan citizens. We should not have to belong to Kictanet, or have access to a PS to get a simple document. You have raised a crucial observation. Asante ndugu. Yours, Warigia On Mon, Aug 22, 2011 at 2:50 PM, Emmanuel Khisa <oloo.khisa@googlemail.com>wrote:
Let me throw in a curve ball here...
What if Rigia's sister wasn't her sister? Better still what if Rigia wasn't on this list.
Just a small challenge to our beloved and already overworked PS (what with ladies accosting him from the gym and all) could you please atleast initiate a round table of these ministries and get their public access systems working?
That system at Immigration has been down for as long as I can recall, almost half a year now. There needs to be an urgent and lasting solution especially now that ID issuance has resumed.
My two cents.
EK
On Mon, Aug 22, 2011 at 1:35 PM, warigia bowman <warigia@aucegypt.edu>wrote:
Dear PS
I am most grateful for your assistance. I also think that you are actually helping the PS of immigration to make sure his agency is actually working effectively.
Ninashukuru sana.
Yours, Rigia
On Mon, Aug 22, 2011 at 1:26 PM, Bitange Ndemo <bndemo@information.go.ke>wrote:
Warigia,****
Pole. I shall forward your e-mail to PS Immigration and have him respond. ****
** **
Regards****
** **
** **
Ndemo.****
** **
** **
** **
** **
*From:* kictanet-bounces+bndemo=information.go.ke@lists.kictanet.or.ke[mailto: kictanet-bounces+bndemo=information.go.ke@lists.kictanet.or.ke] *On Behalf Of *warigia bowman *Sent:* Monday, August 22, 2011 9:40 AM *To:* Bitange Ndemo *Cc:* customer.care@identity.go.ke; KICTAnet ICT Policy Discussions *Subject:* [kictanet] Identity.go.ke not working August 22, 2011****
** **
Dear Kictanet friends
Is it possible that open government is not working very effectively? I am not trying to be negative. Just reporting an actual problem I am facing. ****
I am attempting to assist my sister in receiving her identity card. Her names are Patricia Njeri Wairimu. Her home district is Nyeri,
She received a waiting card with serial number 2278757153. We took her to the Nyeri office in person to pick up the card and the officers said "it was not there."
I then went to http://www.identity.go.ke/index.php?option=com_php&Itemid=122
and fed in her serial number as requested (the first nine digits). I received no acknowledgment, and nothing happened.I do not know if the online system is not working or what the problem is.
I then emailed dr.nyeri@identity.go.ke, and pro.central@identity.go.kewhich are the emails on the website so that they could advise where this card is, and do the work on your end, so that we may know where to pick it up.
BOTH of the emails bounced back immediately as a permanent failure.
This is not an encouraging development.. . . .
Does anyone have any thoughts on the breakdown of the digital side of identity.go.ke?
Sincerely, Warigia
****
** ** ------------------------------
This e-mail message has been scanned for Viruses and Content and cleared by *MailMarshal *****
**** ------------------------------
------------------------------
This e-mail message has been scanned for Viruses and Content and cleared by *MailMarshal *
------------------------------
------------------------------ *Attention: * This e-mail is privileged and confidential. If you are not the intended recipient please delete the message and notify the sender. Any views or opinions presented are solely those of the author.
This e-mail message has been scanned and cleared by *MailMarshal *
Ministry of information and Communication ------------------------------
------------------------------ *Attention: * This e-mail is privileged and confidential. If you are not the intended recipient please delete the message and notify the sender. Any views or opinions presented are solely those of the author.
This e-mail message has been scanned and cleared by *MailMarshal *
Ministry of information and Communication ------------------------------
------------------------------
This e-mail message has been scanned for Viruses and Content and cleared by *MailMarshal *
------------------------------
_______________________________________________ kictanet mailing list kictanet@lists.kictanet.or.ke http://lists.kictanet.or.ke/mailman/listinfo/kictanet
Unsubscribe or change your options at http://lists.kictanet.or.ke/mailman/options/kictanet/warigia%40gmail.com
The Kenya ICT Action Network (KICTANet) is a multi-stakeholder platform for people and institutions interested and involved in ICT policy and regulation. The network aims to act as a catalyst for reform in the ICT sector in support of the national aim of ICT enabled growth and development.
KICTANetiquette : Adhere to the same standards of acceptable behaviors online that you follow in real life: respect people's times and bandwidth, share knowledge, don't flame or abuse or personalize, respect privacy, do not spam, do not market your wares or qualifications.
_______________________________________________ kictanet mailing list kictanet@lists.kictanet.or.ke http://lists.kictanet.or.ke/mailman/listinfo/kictanet
Unsubscribe or change your options at http://lists.kictanet.or.ke/mailman/options/kictanet/oloo.khisa%40gmail.com
The Kenya ICT Action Network (KICTANet) is a multi-stakeholder platform for people and institutions interested and involved in ICT policy and regulation. The network aims to act as a catalyst for reform in the ICT sector in support of the national aim of ICT enabled growth and development.
KICTANetiquette : Adhere to the same standards of acceptable behaviors online that you follow in real life: respect people's times and bandwidth, share knowledge, don't flame or abuse or personalize, respect privacy, do not spam, do not market your wares or qualifications.
--
"One hour per day of study will put you at the top of your field within three years. Within five years you'll be a national authority. In seven years, you can be one of the best people in the world at what you do."Earl Nightingale 1921-1989 * Oloo Khisa P.O. Box 24324-00100 Nairobi 0721321086/0734321086 http://ke.linkedin.com/in/olookhisa*