Hi Edith, Thank you very much for your feedback on how we can improve the site. You can also visit www.e-government.go.ke and give us some feedback. There are some online services like public service job application and KRA online services. We will include downloadable forms such as P3 and Police abstract in both sites. Esther Wanjau Directorate of e-Government Presidency & Cabinet Affairs Office email: [email protected] --- On Mon, 6/25/12, Edith Adera <[email protected]> wrote: From: Edith Adera <[email protected]> Subject: RE: [kictanet] e-Government Online Portal To: "Esther Wanjau" <[email protected]> Cc: "KICTAnet ICT Policy Discussions" <[email protected]> Date: Monday, June 25, 2012, 11:38 AM Hi Esther, Great stride! The first stage of eGov is informational....I hope we will move rapidly to actual interaction and service provision online. Reminds me when I had to go to the police station recently for a police abstract...didn't know that I need to carry with me an abstract form (surprise!)...so I had to go next door to buy an asbtract form! The greatest challenge will be to build the capacity of the service providers behind the colourful portal to deliver actual services and respond to queries. We must also have a feedback mechanism. You may wish to have a look at a compilation of eGov experiences from across Africa (esp Mauritius) through the book Waema and I recently co-authored at http://web.idrc.ca/openebooks/518-2/ Full title - Waema, T.M.; Adera, E.O. (editors). Local Governance and ICTs in Africa - Case Studies and Guidelines for Implementation and Evaluation. Pambazuka Press/IDRC, (2011) 353 pp. ISBN 978–1–55250–518–2 [e-book], 978–0–85749–032–2 [paperback]. Otherwise, Kudos to the eGov team. Edith ________________ Edith Ofwona Adera Senior Program Specialist Climate Change & Water Program International Development Research Centre | Centre de recherches pour le développement international Regional Office for Eastern and Southern Africa Tel: +254202713160 | Fax/Téléc: +254202711063 | Skype: edithadera [email protected] | www.idrc.ca | www.crdi.ca From: kictanet [[email protected]] On Behalf Of Esther Wanjau [[email protected]] Sent: 25 June 2012 17:59 To: Edith Adera Cc: KICTAnet ICT Policy Discussions Subject: [kictanet] e-Government Online Portal Dear All, The Directorate of e-Government has developed an internet portal to facilitate citizen access to integrated public services using a computer, PDA or phone. A catalogue of government services has been developed. It is intended that this simplified method of accessing a wide variety of government services will enhance service delivery and reduce opportunities for graft. The link to this service is www.kenya.go.ke or www.hudumakenya.go.ke. This portal also allows you to personalize the services that you require so that when you log on to the portal you only see the services that you want. The same applies to the links one visits on a regular basis including social networking sites. One can add and remove services at will. To do this one must first create an account. Try it out! Your feedback will be highly appreciated. Esther Wanjau Directorate of e-Government Presidency & Cabinet Affairs Office email: [email protected]