Dear Listeners, Please remember that the BPO Study titled 'Development of a Business Process Outsourcing Industry in Kenya: Critical Success Factors',that was funded by the International Development Research Centre(IDRC)and conducted by The School of Computing and Informatics, University of Nairobi, in collaboration with the Kenya BPO & Contact Centre Society and the Kenya ICT Board ,will be holding a stakeholder's workshop tomorrow *Wednesday 1st July at Kenyatta International Conference Center(KICC) from 8.30 am to 1.00 pm.* Please email your confirmation of attendance to: munyiva@uonbi.ac.ke <http://mail.uonbi.ac.ke/src/compose.php?send_to=munyiva%40uonbi.ac.ke>. We look forward to interacting and exchanging ideas with you at the workshop. Please find attached the program for the event. Yours Faithfully, Ms. Munyiva Ngea, Project Assistant On behalf of: Prof. Timothy Mwololo Waema BPO Research Project Team Leader