Dear Listeners,

Please remember that the BPO Study titled 'Development of a Business Process Outsourcing Industry in Kenya: Critical Success Factors',that was
funded by the International Development Research Centre(IDRC)and conducted by The School of Computing and Informatics, University of Nairobi, in

collaboration with the Kenya BPO & Contact Centre Society and the Kenya ICT Board ,will be holding a stakeholder's workshop tomorrow Wednesday
1st July at Kenyatta International Conference Center(KICC) from 8.30 am to 1.00 pm. 


Please email your confirmation of attendance to: munyiva@uonbi.ac.ke. We look forward to interacting and exchanging ideas with you at the workshop.


Please find attached the program for the event.


Yours Faithfully,

Ms. Munyiva Ngea,
Project Assistant

On behalf of:
Prof. Timothy Mwololo Waema
BPO Research Project Team Leader