What's the value of ITIL certification? Many CIOs are moving their technology organizations into the role of internal service providers to assure the applications they provide to end users. The Information Technology Infrastructure Library (ITIL) is a framework based on industry best practices to apply IT service management business processes to IT management. For network administrators and other IT professionals, being able to implement ITIL could lead to more central and valued roles within their current organizations. The way to gain those skills may be through ITIL foundation certification. What's more, unlike vendor-specific certifications, ITIL training is not limited to a given role within the IT organization or a particular technology, which makes it more of a no-brainer for network engineers. Getting a foundation certification in ITIL IT staff might also receive ITIL foundation training as part of an enterprise's shift to an IT service management model. Giving the teams a baseline of understanding about ITIL and IT service management will help establish expectations and set the tone for an ITIL rollout. "Adding the merit badge of the ITIL foundation to one's credentials has virtually no downside," said training and certification expert Ed Tittel. He noted that "the foundation classes and testing are relatively inexpensive, and many enterprises are either looking at a service management framework or are in the process of implementing one." BJ Havlik, president of SRC Technologies, a Green Bay, Wis.-based technology services and managed services firm, said: "Most IT professionals that take the ITIL foundation course have a moment where IT service management clicks for them ... where they see how the work they do fits with the overall business processes and goals." By Michael Brandenburg .................................................................................................. QUINTICA KENYA Quintica will be running the next Public ITIL v3 Foundation Course from Sep 13-15, 2010. The Foundation Course price is Ksh 29,500 and the Certification Examination is Ksh 15,000. These prices are inclusive of catering and all accredited course materials. All prices are exclusive of VAT. Quintica is accredited to deliver ITIL courses by the APM-Group, the official International ITIL Accreditation Body (www.apmg-international.com<http://www.apmg-international.com>). Documents Attached: * Course Brochure * Public Course Calendar * Registration Form References: Quintica Kenya has delivered successful ITIL courses to the following corporate clients: * Kenya Airways * ILRI * Chartis Insurance * Nairobi Stock Exchange * Microsoft EA * Dimension Data * AAR * Etc... For more information please email [email protected]<mailto:[email protected]> or call +254-20-4442900 or visit our website www.quintica.net<http://www.quintica.net> Regards, Moses Kamau Sales Manager & Consultant - Service Management Kenya Office: +254 20 444 2900 Kenya Mobile: +254 720 416 564 Email: [email protected]<mailto:[email protected]> Skype: moses_kamau www.quintica.net [cid:[email protected]]
