What's the value of ITIL
certification?
Many CIOs are moving their technology organizations
into the role of internal service providers to assure the applications they
provide to end users. The Information Technology Infrastructure Library (ITIL)
is a framework based on industry best practices to apply IT service management
business processes to IT management. For network administrators and other IT
professionals, being able to implement ITIL could lead to more central and
valued roles within their current organizations. The way to gain those skills
may be through ITIL foundation certification.
What's more, unlike vendor-specific certifications, ITIL
training is not limited to a given role within the IT organization or a
particular technology, which makes it more of a no-brainer for network
engineers.
Getting a foundation
certification in ITIL
IT staff might also receive ITIL foundation training as part
of an enterprise's shift to an IT service management model. Giving the teams a
baseline of understanding about ITIL and IT service management will help
establish expectations and set the tone for an ITIL rollout.
"Adding the merit badge of the ITIL foundation to one's
credentials has virtually no downside," said training and certification
expert Ed Tittel. He noted that "the foundation classes and testing are
relatively inexpensive, and many enterprises are either looking at a service
management framework or are in the process of implementing one."
BJ Havlik, president of SRC Technologies, a Green Bay,
Wis.-based technology services and managed services firm, said: "Most IT
professionals that take the ITIL foundation course have a moment where IT
service management clicks for them … where they see how the work they do
fits with the overall business processes and goals."
By Michael Brandenburg
..................................................................................................
QUINTICA KENYA
Quintica will be running the next Public ITIL v3 Foundation Course from Sep 13-15, 2010.
The Foundation Course price is Ksh 29,500 and the
Certification Examination is Ksh 15,000. These prices are inclusive of catering
and all accredited course materials. All prices are exclusive of VAT.
Quintica is accredited to deliver ITIL courses by the
APM-Group, the official International ITIL Accreditation Body (www.apmg-international.com).
Documents Attached:
·
Course
Brochure
·
Public
Course Calendar
·
Registration
Form
References:
Quintica Kenya has delivered successful ITIL courses to the
following corporate clients:
·
Kenya Airways
·
ILRI
·
Chartis Insurance
·
Nairobi Stock
Exchange
·
Microsoft EA
·
Dimension Data
·
AAR
·
Etc...
For more information please email sales.ke@quintica.com or call
+254-20-4442900 or visit our website www.quintica.net
Regards,
Moses
Kamau
Sales Manager & Consultant –
Service Management
Kenya Office: +254 20 444 2900
Kenya Mobile: +254 720 416 564
Email:
moses.kamau@quintica.com
Skype:
moses_kamau
