Hi Robert, I believe that kind of experience could be disturbing when the mails can not reach the right recipient. I think you should take up the matter with the PRO who shall be able to direct your grievances to the personnel. Shall try to obtain the PRO's e-mail and forward it to you. It is good you are keeping these institutions awake by testing the reliability and quality of services they offer. Kind regards, Akich Kwach (ARCHWAY) _____ From: kictanet-bounces+kwach=archway-productions.com@lists.kictanet.or.ke [mailto:kictanet-bounces+kwach=archway-productions.com@lists.kictanet.or.ke] On Behalf Of robert yawe Sent: Wednesday, February 06, 2008 6:02 PM To: [email protected] Cc: KICTAnet ICT Policy Discussions Subject: [kictanet] Is KRA ready for e-commerce Hi, I previously raised the issue of KRA's Lnad Rent Checker which does not work, still doesn't, this time I went to the KRA site to try and raise a complete so I clicked on the e-mail address of the staff responsible contact address is displayed as [email protected] <mailto:[email protected]> but when the mail was sent the e-mail address was [email protected]. That should be fine, but the mail bounces with a recipient unknown message. I think KRA needs to apply their diligence in collecting taxes to maintaining their web site. Imagine if you mailed your tax return on the date of the deadline, I am a Kenyan so do not held this against me, just to realise the following morning that the e-mail address that KRA advertised in the press was actually the wrong one. Regards _____ Sent from Yahoo! <http://us.rd.yahoo.com/mailuk/taglines/isp/control/*http:/us.rd.yahoo.com/e vt=51949/*http:/uk.docs.yahoo.com/mail/winter07.html> - a smarter inbox.