Mctim, That is good news, we that is the efficiency and customer sensitivity that we want, Kind Regards On Wed, Sep 15, 2010 at 2:01 PM, McTim <dogwallah@gmail.com> wrote:
Otoh, i have just been refunded 16 bob as i was "overcharged" during the past week. W00t! Rgds, mctim
On 9/15/10, Barrack Otieno <otieno.barrack@gmail.com> wrote:
Bob,
You are meticulous, that is a good question to be answered by the telcos and regulator, sometimes i also wonder when you send an sms it doesn't get to the recipient yet the money is deducted, what is your recourse? Im sure millions of shillings disappear from consumers pockets this way :-).
Best Regards
On Wed, Sep 15, 2010 at 10:41 AM, robert yawe <robertyawe@yahoo.co.uk wrote:
Hi,he
I have noted that when you send money from mpesa to the wrong number and you request for the transaction to be reversed you do not recover the transaction costs.
When a line with credit is deactivated what happens to the credit? With the banks a new policy requires that funds from inactive accounts need to be remitted to Central Bank.
Robert Yawe KAY System Technologies Ltd Phoenix House, 6th Floor P O Box 55806 Nairobi, 00200 Kenya
Tel: +254722511225, +254202010696
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Cheers,
McTim "A name indicates what we seek. An address indicates where it is. A route indicates how we get there." Jon Postel
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