The Kenya Revenue Authority (KRA) plans to introduce a WhatsApp chatbot to help small traders generate electronic tax invoices. This initiative aims to enhance voluntary tax compliance among micro, small, and medium enterprises (MSMEs) by simplifying the tax invoicing process through the electronic tax invoice management system (eTIMS). The chatbot will allow traders to easily create tax invoices via WhatsApp, addressing issues of complexity and non-compliance that have plagued smaller businesses. Currently, only 18.1% of registered taxpayers have adopted eTIMS, with many smaller firms lacking the necessary technical infrastructure or understanding. The chatbot is expected to widen the tax base by facilitating compliance among traditionally hard-to-tax sectors. The KRA hopes this move will improve VAT collections and make it a leading revenue source. https://www.businessdailyafrica.com/bd/economy/kra-targets-small-traders-wit... Best Regards ______________________ Mwendwa Kivuva https://www.linkedin.com/in/mwendwa-kivuva