Re: [kictanet] Safaricom may face sanctions over network outage-of market shares and competition
@Ngigi I will concede the point on ITU... :-) As for being a Safaricom Hardliner...All I can say is that my contributions on this list speaks for itself. I'm an equal opportunity offender. :-) Mine is to declare my deep commitment to free markets and to eschew the 'Market Failure' conversation that leads to a declaration of dominance and 'dishing' out of market share to undeserving entities who will do nothing with it but proceed to lose it as quickly as they were given it. So let's say for arguments sake we declare Safaricom dominant. What are the remedies? What tools does the regulator have to ensure we don't punish well run companies for being winners while rewarding failure. Let's have this conversation on 'correcting' 'dominance' as opposed to simply bashing. I'm on record severally disagreeing with something Safaricom has done. The other issue is of Regulators who are ill equipped to deal with a fast paced tech landscape. Read my blog on this issue:- https://www.linkedin.com/pulse/pitfalls-runaway-innovation-regulators-who-sl... Bottom line is this:- This is a mixed conversation - Market Dynamics and a 22nd century Regulatory Toolbox will do the trick. This is a surgeon's scalpel not an executioner's axe conversation. Ali Hussein +254 0713 601113 Twitter: @AliHKassim Skype: abu-jomo LinkedIn: http://ke.linkedin.com/in/alihkassim "We are what we repeatedly do. Excellence, therefore, is not an act but a habit." ~ Aristotle Get Outlook for iOS _____________________________ From: Ngigi Waithaka <ngigi@at.co.ke> Sent: Tuesday, April 25, 2017 8:13 PM Subject: Re: [kictanet] Safaricom may face sanctions over network outage-of market shares and competition To: KICTAnet ICT Policy Discussions <kictanet@lists.kictanet.or.ke> Cc: Admin CampusCiti <info@campusciti.com> @Ali, Mr, you can shoot the messenger, just not the message! ITU is not *irrelevant*. They have their study/studies on these issues, before you dismiss them in total, how about you look indepth at what they have to say, then counter that, point by point. Otherwise I will label thee a *Safaricom hardliner* and ask you to declare any interests (Do they owe you any Bonga Points?) ; past, current, future :-) Rgds On Tue, Apr 25, 2017 at 8:00 PM, Admin CampusCiti via kictanet <kictanet@lists.kictanet.or.ke> wrote: @Walu I'm hard pressed to take anything from ITU seriously.. :-) I'm sorry but those guys still think we live in the Telegram era... The dynamics of the Telco market are simply too fluid to label dominant any player st this point. Ali Hussein Hussein & Associates +254 0713 601113 / 0770906375 Twitter: @AliHKassim Skype: abu-jomo LinkedIn: http://ke.linkedin.com/in/alihkassim Blog: www.alyhussein.com "Discovery consists in seeing what everyone else has seen and thinking what no one else has thought". ~ Albert Szent-Györgyi Sent from my iPad On 25 Apr 2017, at 7:44 PM, Walubengo J <jwalu@yahoo.com> wrote: @Ali, ITU has a simplified way of calculating degree of competition in a specific market segment e.g mobile money market. It has a strange name, the Herfindahl-Hirschman Index (HHI), but it seeks to determine market concentration beyond - 'how many players exists in a market?'. It attempts to measure 'effective competition' by delving into the market share each of the players controls. In other words, a market of 4 players could actually be LESS competitive than a market of just TWO players -depending on their market shares. As an example, If two players exist in a market and split it equally on a 50:50 basis, that market is more competitive than one with 4 players where the share ratio is say 70:15:10:5. Tafakari hayo :-) walu From: Admin CampusCiti via kictanet <kictanet@lists.kictanet.or.ke> To: jwalu@yahoo.com Cc: Admin CampusCiti <info@campusciti.com>; KICTAnet ICT Policy Discussions <kictanet@lists.kictanet.or.ke> Sent: Tuesday, April 25, 2017 6:13 PM Subject: Re: [kictanet] Safaricom may face sanctions over network outage @Ngigi We have ourselves to blame. Or competitors for being 'weak' I'm simply not for the idea of 'rectifying' so called 'Market Failure' with the heavy hand of regulation. Dominance/Monopolies are a thing of the past. It maybe simplifying an issue but let's face it. Even with Mpesa being so dominant 90+% of our transactions in this country are still cash based. So where's the Dominance? :-) Ali Hussein Hussein & Associates +254 0713 601113 / 0770906375 Twitter: @AliHKassim Skype: abu-jomo LinkedIn: http://ke.linkedin.com/in/alihkassim Blog: www.alyhussein.com "Discovery consists in seeing what everyone else has seen and thinking what no one else has thought". ~ Albert Szent-Györgyi Sent from my iPad On 25 Apr 2017, at 5:39 PM, Ngigi Waithaka <ngigi@at.co.ke> wrote: @Ali, My concern is between now and when the so called 'market' takes care of this issue. As we have seen yesterday, We are one hack away from the entire country being taken down almost completely by the failure of a single firm. Twendeleeni vivyo hivyo! On 25 Apr 2017 5:24 p.m., "Admin CampusCiti" <info@campusciti.com> wrote: @Ngigi I'm with Tom on this one. I actually don't see how the Dominance conversation has crept into this discussion :-) We have a choice. For Mpesa 1. Airtel Money. 2. PesaLink 3. MULA - I actually now use Mula for all my bill payments. It's just super useful. Even the Safaricom App that's been launched doesn't hold a candle to Mula. 4. Orange money. For Connectivity 1. Orange 2. Liquid 3. Airtel (by the way there are other parts of this country like Kilifi for example that Airtel has a far better network.. 4. Surf by Facebook 😜 5. Zuku 6. JTL As Kenyans we simply cannot go back to having this Dominance conversation since we are in a free market and there is choice. Vote with your wallet, like I have. Safaricom will continue to improve or it will become irrelevant. Think Microsoft, Think Compac, Think Kodak , Think Nokia. C'mon guys..The market will take care of this issue. And guess what? YOU ARE THE MARKET (Chukua control wewe mwenyewe!!) Don't punish Safaricom for weakness in competitors and your own 'laziness' :-) to choose a different service provider if you are unhappy with current services. Ali Hussein Hussein & Associates +254 0713 601113 / 0770906375 Twitter: @AliHKassim Skype: abu-jomo LinkedIn: http://ke.linkedin. com/in/alihkassim Blog: www.alyhussein.com "Discovery consists in seeing what everyone else has seen and thinking what no one else has thought". ~ Albert Szent-Györgyi Sent from my iPad On 25 Apr 2017, at 10:43 AM, Ngigi Waithaka via kictanet <kictanet@lists.kictanet.or.ke > wrote: Ali, Do you now see the wisdom of declaring Safaricom dominant and at least getting 2-3 other players with a sizeable market share to spread the risk? When Safcom goes down and it will inevitably will at times, the following happens: 1. 80% of the country citizens are without communication 2. 80% of the country's citizens are without access to money & banking services. 3. 100% of the police security & communication system is offline. We put all our country's eggs in that one basket... and the basket is bound to drop once in awhile.... On 25 Apr 2017 9:35 a.m., "Admin CampusCiti via kictanet" <kictanet@lists.kictanet.or.ke > wrote: Listers This issue continues to have serious ramifications. Yesterday Bob, the CEO, made a very impassioned statement on the downtime. I liked the fact that he said there's no excuse for such a thing to happen and that they are working on restoring full services. However, I think Bob's statement simply didn't go far enough. We are seeing a different Safaricom - one that seems attuned to the customer and more open that's why I'm disappointed that Mpesa is still down today morning and we have had nothing from Safaricom. A simple use of SMS to update us on an hourly basis is not too much to ask. It's clear that Safaricom is now so embedded in our lives that total openness is not only a must it's a Business Continuity Conversation. Ali Hussein Hussein & Associates +254 0713 601113 / 0770906375 Twitter: @AliHKassim Skype: abu-jomo LinkedIn: http://ke.linkedin.c om/in/alihkassim Blog: www.alyhussein.com "Discovery consists in seeing what everyone else has seen and thinking what no one else has thought". ~ Albert Szent-Györgyi Sent from my iPad On 24 Apr 2017, at 11:18 PM, Sidney Ochieng via kictanet <kictanet@lists.kictanet.or.ke > wrote: Safaricom may face sanctions over network outage http://www.businessdailyafrica .com/news/Safaricom-may-face-s anctions-over-network-outage/5 39546-3902518-15d86gnz/index.h tml That one network has this much power over economy is frightening and must be addressed. Today has proven that it's not enough that Safaricom says they won't misuse their dominance, it's enough that if they fail the country slows to a crawl. Sent on the move, kindly excuse any typos. Sidney ______________________________ _________________ kictanet mailing list kictanet@lists.kictanet.or.ke https://lists.kictanet.or.ke/m ailman/listinfo/kictanet Twitter: http://twitter.com/kictanet Facebook: https://www.facebook.com/KICTA Net/ Unsubscribe or change your options at https://lists.kictanet.or.ke/m ailman/options/kictanet/info%4 0campusciti.com The Kenya ICT Action Network (KICTANet) is a multi-stakeholder platform for people and institutions interested and involved in ICT policy and regulation. The network aims to act as a catalyst for reform in the ICT sector in support of the national aim of ICT enabled growth and development. KICTANetiquette : Adhere to the same standards of acceptable behaviors online that you follow in real life: respect people's times and bandwidth, share knowledge, don't flame or abuse or personalize, respect privacy, do not spam, do not market your wares or qualifications. ______________________________ _________________ kictanet mailing list kictanet@lists.kictanet.or.ke https://lists.kictanet.or.ke/m ailman/listinfo/kictanet Twitter: http://twitter.com/kictanet Facebook: https://www.facebook.com/KICTA Net/ Unsubscribe or change your options at https://lists.kictanet.or.ke/m ailman/options/kictanet/ngigi% 40at.co.ke The Kenya ICT Action Network (KICTANet) is a multi-stakeholder platform for people and institutions interested and involved in ICT policy and regulation. The network aims to act as a catalyst for reform in the ICT sector in support of the national aim of ICT enabled growth and development. KICTANetiquette : Adhere to the same standards of acceptable behaviors online that you follow in real life: respect people's times and bandwidth, share knowledge, don't flame or abuse or personalize, respect privacy, do not spam, do not market your wares or qualifications. ______________________________ _________________ kictanet mailing list kictanet@lists.kictanet.or.ke https://lists.kictanet.or.ke/ mailman/listinfo/kictanet Twitter: http://twitter.com/kictanet Facebook: https://www.facebook.com/ KICTANet/ Unsubscribe or change your options at https://lists.kictanet.or.ke/ mailman/options/kictanet/info% 40campusciti.com The Kenya ICT Action Network (KICTANet) is a multi-stakeholder platform for people and institutions interested and involved in ICT policy and regulation. The network aims to act as a catalyst for reform in the ICT sector in support of the national aim of ICT enabled growth and development. KICTANetiquette : Adhere to the same standards of acceptable behaviors online that you follow in real life: respect people's times and bandwidth, share knowledge, don't flame or abuse or personalize, respect privacy, do not spam, do not market your wares or qualifications. _______________________________________________ kictanet mailing list kictanet@lists.kictanet.or.ke https://lists.kictanet.or.ke/mailman/listinfo/kictanet Twitter: http://twitter.com/kictanet Facebook: https://www.facebook.com/KICTANet/ Unsubscribe or change your options at https://lists.kictanet.or.ke/mailman/options/kictanet/jwalu%40yahoo.com The Kenya ICT Action Network (KICTANet) is a multi-stakeholder platform for people and institutions interested and involved in ICT policy and regulation. The network aims to act as a catalyst for reform in the ICT sector in support of the national aim of ICT enabled growth and development. KICTANetiquette : Adhere to the same standards of acceptable behaviors online that you follow in real life: respect people's times and bandwidth, share knowledge, don't flame or abuse or personalize, respect privacy, do not spam, do not market your wares or qualifications. _______________________________________________ kictanet mailing list kictanet@lists.kictanet.or.ke https://lists.kictanet.or.ke/mailman/listinfo/kictanet Twitter: http://twitter.com/kictanet Facebook: https://www.facebook.com/KICTANet/ Unsubscribe or change your options at https://lists.kictanet.or.ke/mailman/options/kictanet/ngigi%40at.co.ke The Kenya ICT Action Network (KICTANet) is a multi-stakeholder platform for people and institutions interested and involved in ICT policy and regulation. The network aims to act as a catalyst for reform in the ICT sector in support of the national aim of ICT enabled growth and development. KICTANetiquette : Adhere to the same standards of acceptable behaviors online that you follow in real life: respect people's times and bandwidth, share knowledge, don't flame or abuse or personalize, respect privacy, do not spam, do not market your wares or qualifications. -- Regards, Waithaka Ngigi Chief Executive Officer | Alliance Technologies | MCK Nairobi Synod Building T +254 20 525 0750 |Office Mobile: +254 716 201061 | M +254 737 811 000 www.at.co.ke
Ali, The government has a few it could use: 1. Mobile Money -> Make it mandatory to use Telkom Kenya Money or some other eCitizen Wallet when paying for Government Services on eCitizen -> Make MPESA API Open, SIM Card Open and have an automated * instant* clearing house for Mobile Money.. Basically, using the banks example, if I give you an Equity cheque and you in CBA, you know it clears, same thing with Mobile Money but instant. 2. Nxt rollout of the Security Surveillance Core handed should be ran by Telkom / Airtel 3. Pick on Mula or two of the ones you have mentioned and invest / push them to become global players Maneno kama hayo... If you give @Walu a month he could come up with solid proposals :-) Rgds On Tue, Apr 25, 2017 at 8:32 PM, Ali Hussein <ali@hussein.me.ke> wrote:
@Ngigi
I will concede the point on ITU... :-)
As for being a Safaricom Hardliner...All I can say is that my contributions on this list speaks for itself. I'm an equal opportunity offender. :-)
Mine is to declare my deep commitment to free markets and to eschew the 'Market Failure' conversation that leads to a declaration of dominance and 'dishing' out of market share to undeserving entities who will do nothing with it but proceed to lose it as quickly as they were given it.
So let's say for arguments sake we declare Safaricom dominant. What are the remedies? What tools does the regulator have to ensure we don't punish well run companies for being winners while rewarding failure. Let's have this conversation on 'correcting' 'dominance' as opposed to simply bashing. I'm on record severally disagreeing with something Safaricom has done.
The other issue is of Regulators who are ill equipped to deal with a fast paced tech landscape. Read my blog on this issue:-
https://www.linkedin.com/pulse/pitfalls-runaway-innovation-regulators-who- slow-catch-kassim
Bottom line is this:-
This is a mixed conversation - Market Dynamics and a 22nd century Regulatory Toolbox will do the trick. This is a surgeon's scalpel not an executioner's axe conversation.
Ali Hussein +254 0713 601113
Twitter: @AliHKassim Skype: abu-jomo LinkedIn: http://ke.linkedin.com/in/alihkassim
"We are what we repeatedly do. Excellence, therefore, is not an act but a habit." ~ Aristotle
Get Outlook <https://aka.ms/sdimjr> for iOS _____________________________ From: Ngigi Waithaka <ngigi@at.co.ke> Sent: Tuesday, April 25, 2017 8:13 PM Subject: Re: [kictanet] Safaricom may face sanctions over network outage-of market shares and competition To: KICTAnet ICT Policy Discussions <kictanet@lists.kictanet.or.ke> Cc: Admin CampusCiti <info@campusciti.com>
@Ali,
Mr, you can shoot the messenger, just not the message!
ITU is not *irrelevant*. They have their study/studies on these issues, before you dismiss them in total, how about you look indepth at what they have to say, then counter that, point by point.
Otherwise I will label thee a *Safaricom hardliner* and ask you to declare any interests (Do they owe you any Bonga Points?) ; past, current, future :-)
Rgds
On Tue, Apr 25, 2017 at 8:00 PM, Admin CampusCiti via kictanet < kictanet@lists.kictanet.or.ke> wrote:
@Walu
I'm hard pressed to take anything from ITU seriously.. :-)
I'm sorry but those guys still think we live in the Telegram era...
The dynamics of the Telco market are simply too fluid to label dominant any player st this point.
*Ali Hussein* *Hussein & Associates* +254 0713 601113 / 0770906375
Twitter: @AliHKassim
Skype: abu-jomo
LinkedIn: http://ke.linkedin.com/in/alihkassim <http://ke.linkedin.com/in/alihkassim>
Blog: www.alyhussein.com
"Discovery consists in seeing what everyone else has seen and thinking what no one else has thought". ~ Albert Szent-Györgyi
Sent from my iPad
On 25 Apr 2017, at 7:44 PM, Walubengo J <jwalu@yahoo.com> wrote:
@Ali,
ITU has a simplified way of calculating degree of competition in a specific market segment e.g mobile money market. It has a strange name, the Herfindahl-Hirschman Index (HHI), but it seeks to determine market concentration beyond - 'how many players exists in a market?'.
It attempts to measure 'effective competition' by delving into the market share each of the players controls. In other words, a market of 4 players could actually be LESS competitive than a market of just TWO players -depending on their market shares.
As an example, If two players exist in a market and split it equally on a 50:50 basis, that market is more competitive than one with 4 players where the share ratio is say 70:15:10:5.
Tafakari hayo :-)
walu
------------------------------ *From:* Admin CampusCiti via kictanet <kictanet@lists.kictanet.or.ke> *To:* jwalu@yahoo.com *Cc:* Admin CampusCiti <info@campusciti.com>; KICTAnet ICT Policy Discussions <kictanet@lists.kictanet.or.ke> *Sent:* Tuesday, April 25, 2017 6:13 PM *Subject:* Re: [kictanet] Safaricom may face sanctions over network outage
@Ngigi
We have ourselves to blame. Or competitors for being 'weak'
I'm simply not for the idea of 'rectifying' so called 'Market Failure' with the heavy hand of regulation.
Dominance/Monopolies are a thing of the past. It maybe simplifying an issue but let's face it. Even with Mpesa being so dominant 90+% of our transactions in this country are still cash based. So where's the Dominance? :-)
*Ali Hussein* *Hussein & Associates* +254 0713 601113 / 0770906375
Twitter: @AliHKassim Skype: abu-jomo LinkedIn: http://ke.linkedin.com/in/alihkassim <http://ke.linkedin.com/in/alihkassim> Blog: www.alyhussein.com
"Discovery consists in seeing what everyone else has seen and thinking what no one else has thought". ~ Albert Szent-Györgyi
Sent from my iPad
On 25 Apr 2017, at 5:39 PM, Ngigi Waithaka <ngigi@at.co.ke> wrote:
@Ali,
My concern is between now and when the so called 'market' takes care of this issue.
As we have seen yesterday, We are one hack away from the entire country being taken down almost completely by the failure of a single firm.
Twendeleeni vivyo hivyo!
On 25 Apr 2017 5:24 p.m., "Admin CampusCiti" <info@campusciti.com> wrote:
@Ngigi
I'm with Tom on this one. I actually don't see how the Dominance conversation has crept into this discussion :-)
We have a choice.
For Mpesa 1. Airtel Money. 2. PesaLink 3. MULA - I actually now use Mula for all my bill payments. It's just super useful. Even the Safaricom App that's been launched doesn't hold a candle to Mula. 4. Orange money.
For Connectivity 1. Orange 2. Liquid 3. Airtel (by the way there are other parts of this country like Kilifi for example that Airtel has a far better network.. 4. Surf by Facebook 😜 5. Zuku 6. JTL
As Kenyans we simply cannot go back to having this Dominance conversation since we are in a free market and there is choice.
Vote with your wallet, like I have. Safaricom will continue to improve or it will become irrelevant. Think Microsoft, Think Compac, Think Kodak , Think Nokia.
C'mon guys..The market will take care of this issue. And guess what?
YOU ARE THE MARKET (Chukua control wewe mwenyewe!!)
Don't punish Safaricom for weakness in competitors and your own 'laziness' :-) to choose a different service provider if you are unhappy with current services.
*Ali Hussein* *Hussein & Associates* +254 0713 601113 / 0770906375
Twitter: @AliHKassim Skype: abu-jomo LinkedIn: http://ke.linkedin. com/in/alihkassim <http://ke.linkedin.com/in/alihkassim> <http://ke.linkedin.com/in/alihkassim> Blog: www.alyhussein.com
"Discovery consists in seeing what everyone else has seen and thinking what no one else has thought". ~ Albert Szent-Györgyi
Sent from my iPad
On 25 Apr 2017, at 10:43 AM, Ngigi Waithaka via kictanet < kictanet@lists.kictanet.or.ke > wrote:
Ali,
Do you now see the wisdom of declaring Safaricom dominant and at least getting 2-3 other players with a sizeable market share to spread the risk?
When Safcom goes down and it will inevitably will at times, the following happens: 1. 80% of the country citizens are without communication 2. 80% of the country's citizens are without access to money & banking services. 3. 100% of the police security & communication system is offline.
We put all our country's eggs in that one basket... and the basket is bound to drop once in awhile....
On 25 Apr 2017 9:35 a.m., "Admin CampusCiti via kictanet" < kictanet@lists.kictanet.or.ke > wrote:
Listers
This issue continues to have serious ramifications. Yesterday Bob, the CEO, made a very impassioned statement on the downtime. I liked the fact that he said there's no excuse for such a thing to happen and that they are working on restoring full services.
However, I think Bob's statement simply didn't go far enough. We are seeing a different Safaricom - one that seems attuned to the customer and more open that's why I'm disappointed that Mpesa is still down today morning and we have had nothing from Safaricom. A simple use of SMS to update us on an hourly basis is not too much to ask.
It's clear that Safaricom is now so embedded in our lives that total openness is not only a must it's a Business Continuity Conversation.
*Ali Hussein* *Hussein & Associates* +254 0713 601113 / 0770906375
Twitter: @AliHKassim Skype: abu-jomo LinkedIn: http://ke.linkedin.c om/in/alihkassim <http://ke.linkedin.com/in/alihkassim> <http://ke.linkedin.com/in/alihkassim> Blog: www.alyhussein.com
"Discovery consists in seeing what everyone else has seen and thinking what no one else has thought". ~ Albert Szent-Györgyi
Sent from my iPad
On 24 Apr 2017, at 11:18 PM, Sidney Ochieng via kictanet < kictanet@lists.kictanet.or.ke > wrote:
Safaricom may face sanctions over network outage
http://www.businessdailyafrica .com/news/Safaricom-may-face-s anctions-over-network-outage/5 39546-3902518-15d86gnz/index.h tml <http://www.businessdailyafrica.com/news/Safaricom-may-face-sanctions-over-network-outage/539546-3902518-15d86gnz/index.html>
That one network has this much power over economy is frightening and must be addressed. Today has proven that it's not enough that Safaricom says they won't misuse their dominance, it's enough that if they fail the country slows to a crawl.
Sent on the move, kindly excuse any typos.
Sidney
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The Kenya ICT Action Network (KICTANet) is a multi-stakeholder platform for people and institutions interested and involved in ICT policy and regulation. The network aims to act as a catalyst for reform in the ICT sector in support of the national aim of ICT enabled growth and development.
KICTANetiquette : Adhere to the same standards of acceptable behaviors online that you follow in real life: respect people's times and bandwidth, share knowledge, don't flame or abuse or personalize, respect privacy, do not spam, do not market your wares or qualifications.
______________________________ _________________ kictanet mailing list kictanet@lists.kictanet.or.ke https://lists.kictanet.or.ke/m ailman/listinfo/kictanet <https://lists.kictanet.or.ke/mailman/listinfo/kictanet> Twitter: http://twitter.com/kictanet Facebook: https://www.facebook.com/KICTA Net/ <https://www.facebook.com/KICTANet/>
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The Kenya ICT Action Network (KICTANet) is a multi-stakeholder platform for people and institutions interested and involved in ICT policy and regulation. The network aims to act as a catalyst for reform in the ICT sector in support of the national aim of ICT enabled growth and development.
KICTANetiquette : Adhere to the same standards of acceptable behaviors online that you follow in real life: respect people's times and bandwidth, share knowledge, don't flame or abuse or personalize, respect privacy, do not spam, do not market your wares or qualifications.
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The Kenya ICT Action Network (KICTANet) is a multi-stakeholder platform for people and institutions interested and involved in ICT policy and regulation. The network aims to act as a catalyst for reform in the ICT sector in support of the national aim of ICT enabled growth and development.
KICTANetiquette : Adhere to the same standards of acceptable behaviors online that you follow in real life: respect people's times and bandwidth, share knowledge, don't flame or abuse or personalize, respect privacy, do not spam, do not market your wares or qualifications.
_______________________________________________ kictanet mailing list kictanet@lists.kictanet.or.ke https://lists.kictanet.or.ke/mailman/listinfo/kictanet Twitter: http://twitter.com/kictanet Facebook: https://www.facebook.com/KICTANet/
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KICTANetiquette : Adhere to the same standards of acceptable behaviors online that you follow in real life: respect people's times and bandwidth, share knowledge, don't flame or abuse or personalize, respect privacy, do not spam, do not market your wares or qualifications.
_______________________________________________ kictanet mailing list kictanet@lists.kictanet.or.ke https://lists.kictanet.or.ke/mailman/listinfo/kictanet Twitter: http://twitter.com/kictanet Facebook: https://www.facebook.com/KICTANet/
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The Kenya ICT Action Network (KICTANet) is a multi-stakeholder platform for people and institutions interested and involved in ICT policy and regulation. The network aims to act as a catalyst for reform in the ICT sector in support of the national aim of ICT enabled growth and development.
KICTANetiquette : Adhere to the same standards of acceptable behaviors online that you follow in real life: respect people's times and bandwidth, share knowledge, don't flame or abuse or personalize, respect privacy, do not spam, do not market your wares or qualifications.
-- *Regards,*
*Wait**haka Ngigi* Chief Executive Officer | Alliance Technologies | MCK Nairobi Synod Building T +254 20 525 0750 |Office Mobile: +254 716 201061 | M +254 737 811 000 www.at.co.ke
-- *Regards,* *Wait**haka Ngigi* Chief Executive Officer | Alliance Technologies | MCK Nairobi Synod Building T +254 20 525 0750 |Office Mobile: +254 716 201061 | M +254 737 811 000 www.at.co.ke
The use of a separate payment facility apart from MPesa for Government services could come with various friction points. 1. Its a mode of payment forced down the throat of some people, who may see it a pain having multiple sim cards. It would make sense if for instance the market share on mobile for telkom was huge. Otherwise its like carrying a wallet that needs to work as a SIM card embedded on a phone connected to telkom networks. That sucks. 2. Although we can not say MPesa integration are perfect, and they still need a lot of work, but its integration systems are way ahead of competitors. Telkom will need to up their game fast and invest in facilities implementing systems that can parallel Safaricom's. 3. Also to have those services developed solely for Government transactions may not necessarily justify ROI. The open source idea is great. After all, even if Safaricom open sources MPesa, who else will even implement it? :D Seriously speaking? They will only eventually stand to gain from a huge innovation pool and individuals who will make MPesa a massive deal. Even if they use it to form competing products and services, still, Safaricom has the advantage of being first to market and market leaders in terms of huge subscriber base already. In that regard, I think Safaricom need to consider doing this and eventually really drastically reduce transaction costs and bank on innovation to drive higher profits accrued by economies of scale. Think of it in this fashion, the more economies of scale the more the market penetration, and isn't that a good thing anyway? On Tue, Apr 25, 2017 at 9:29 PM, Ngigi Waithaka via kictanet < kictanet@lists.kictanet.or.ke> wrote:
Ali,
The government has a few it could use: 1. Mobile Money -> Make it mandatory to use Telkom Kenya Money or some other eCitizen Wallet when paying for Government Services on eCitizen -> Make MPESA API Open, SIM Card Open and have an automated * instant* clearing house for Mobile Money.. Basically, using the banks example, if I give you an Equity cheque and you in CBA, you know it clears, same thing with Mobile Money but instant. 2. Nxt rollout of the Security Surveillance Core handed should be ran by Telkom / Airtel 3. Pick on Mula or two of the ones you have mentioned and invest / push them to become global players
Maneno kama hayo... If you give @Walu a month he could come up with solid proposals :-)
Rgds
On Tue, Apr 25, 2017 at 8:32 PM, Ali Hussein <ali@hussein.me.ke> wrote:
@Ngigi
I will concede the point on ITU... :-)
As for being a Safaricom Hardliner...All I can say is that my contributions on this list speaks for itself. I'm an equal opportunity offender. :-)
Mine is to declare my deep commitment to free markets and to eschew the 'Market Failure' conversation that leads to a declaration of dominance and 'dishing' out of market share to undeserving entities who will do nothing with it but proceed to lose it as quickly as they were given it.
So let's say for arguments sake we declare Safaricom dominant. What are the remedies? What tools does the regulator have to ensure we don't punish well run companies for being winners while rewarding failure. Let's have this conversation on 'correcting' 'dominance' as opposed to simply bashing. I'm on record severally disagreeing with something Safaricom has done.
The other issue is of Regulators who are ill equipped to deal with a fast paced tech landscape. Read my blog on this issue:-
https://www.linkedin.com/pulse/pitfalls-runaway-innovation- regulators-who-slow-catch-kassim
Bottom line is this:-
This is a mixed conversation - Market Dynamics and a 22nd century Regulatory Toolbox will do the trick. This is a surgeon's scalpel not an executioner's axe conversation.
Ali Hussein +254 0713 601113 <+254%20713%20601113>
Twitter: @AliHKassim Skype: abu-jomo LinkedIn: http://ke.linkedin.com/in/alihkassim
"We are what we repeatedly do. Excellence, therefore, is not an act but a habit." ~ Aristotle
Get Outlook <https://aka.ms/sdimjr> for iOS _____________________________ From: Ngigi Waithaka <ngigi@at.co.ke> Sent: Tuesday, April 25, 2017 8:13 PM Subject: Re: [kictanet] Safaricom may face sanctions over network outage-of market shares and competition To: KICTAnet ICT Policy Discussions <kictanet@lists.kictanet.or.ke> Cc: Admin CampusCiti <info@campusciti.com>
@Ali,
Mr, you can shoot the messenger, just not the message!
ITU is not *irrelevant*. They have their study/studies on these issues, before you dismiss them in total, how about you look indepth at what they have to say, then counter that, point by point.
Otherwise I will label thee a *Safaricom hardliner* and ask you to declare any interests (Do they owe you any Bonga Points?) ; past, current, future :-)
Rgds
On Tue, Apr 25, 2017 at 8:00 PM, Admin CampusCiti via kictanet < kictanet@lists.kictanet.or.ke> wrote:
@Walu
I'm hard pressed to take anything from ITU seriously.. :-)
I'm sorry but those guys still think we live in the Telegram era...
The dynamics of the Telco market are simply too fluid to label dominant any player st this point.
*Ali Hussein* *Hussein & Associates* +254 0713 601113 <+254%20713%20601113> / 0770906375
Twitter: @AliHKassim
Skype: abu-jomo
LinkedIn: http://ke.linkedin.com/in/alihkassim <http://ke.linkedin.com/in/alihkassim>
Blog: www.alyhussein.com
"Discovery consists in seeing what everyone else has seen and thinking what no one else has thought". ~ Albert Szent-Györgyi
Sent from my iPad
On 25 Apr 2017, at 7:44 PM, Walubengo J <jwalu@yahoo.com> wrote:
@Ali,
ITU has a simplified way of calculating degree of competition in a specific market segment e.g mobile money market. It has a strange name, the Herfindahl-Hirschman Index (HHI), but it seeks to determine market concentration beyond - 'how many players exists in a market?'.
It attempts to measure 'effective competition' by delving into the market share each of the players controls. In other words, a market of 4 players could actually be LESS competitive than a market of just TWO players -depending on their market shares.
As an example, If two players exist in a market and split it equally on a 50:50 basis, that market is more competitive than one with 4 players where the share ratio is say 70:15:10:5.
Tafakari hayo :-)
walu
------------------------------ *From:* Admin CampusCiti via kictanet <kictanet@lists.kictanet.or.ke> *To:* jwalu@yahoo.com *Cc:* Admin CampusCiti <info@campusciti.com>; KICTAnet ICT Policy Discussions <kictanet@lists.kictanet.or.ke> *Sent:* Tuesday, April 25, 2017 6:13 PM *Subject:* Re: [kictanet] Safaricom may face sanctions over network outage
@Ngigi
We have ourselves to blame. Or competitors for being 'weak'
I'm simply not for the idea of 'rectifying' so called 'Market Failure' with the heavy hand of regulation.
Dominance/Monopolies are a thing of the past. It maybe simplifying an issue but let's face it. Even with Mpesa being so dominant 90+% of our transactions in this country are still cash based. So where's the Dominance? :-)
*Ali Hussein* *Hussein & Associates* +254 0713 601113 <+254%20713%20601113> / 0770906375
Twitter: @AliHKassim Skype: abu-jomo LinkedIn: http://ke.linkedin.com/in/alihkassim <http://ke.linkedin.com/in/alihkassim> Blog: www.alyhussein.com
"Discovery consists in seeing what everyone else has seen and thinking what no one else has thought". ~ Albert Szent-Györgyi
Sent from my iPad
On 25 Apr 2017, at 5:39 PM, Ngigi Waithaka <ngigi@at.co.ke> wrote:
@Ali,
My concern is between now and when the so called 'market' takes care of this issue.
As we have seen yesterday, We are one hack away from the entire country being taken down almost completely by the failure of a single firm.
Twendeleeni vivyo hivyo!
On 25 Apr 2017 5:24 p.m., "Admin CampusCiti" <info@campusciti.com> wrote:
@Ngigi
I'm with Tom on this one. I actually don't see how the Dominance conversation has crept into this discussion :-)
We have a choice.
For Mpesa 1. Airtel Money. 2. PesaLink 3. MULA - I actually now use Mula for all my bill payments. It's just super useful. Even the Safaricom App that's been launched doesn't hold a candle to Mula. 4. Orange money.
For Connectivity 1. Orange 2. Liquid 3. Airtel (by the way there are other parts of this country like Kilifi for example that Airtel has a far better network.. 4. Surf by Facebook 😜 5. Zuku 6. JTL
As Kenyans we simply cannot go back to having this Dominance conversation since we are in a free market and there is choice.
Vote with your wallet, like I have. Safaricom will continue to improve or it will become irrelevant. Think Microsoft, Think Compac, Think Kodak , Think Nokia.
C'mon guys..The market will take care of this issue. And guess what?
YOU ARE THE MARKET (Chukua control wewe mwenyewe!!)
Don't punish Safaricom for weakness in competitors and your own 'laziness' :-) to choose a different service provider if you are unhappy with current services.
*Ali Hussein* *Hussein & Associates* +254 0713 601113 <+254%20713%20601113> / 0770906375
Twitter: @AliHKassim Skype: abu-jomo LinkedIn: http://ke.linkedin. com/in/alihkassim <http://ke.linkedin.com/in/alihkassim> <http://ke.linkedin.com/in/alihkassim> Blog: www.alyhussein.com
"Discovery consists in seeing what everyone else has seen and thinking what no one else has thought". ~ Albert Szent-Györgyi
Sent from my iPad
On 25 Apr 2017, at 10:43 AM, Ngigi Waithaka via kictanet < kictanet@lists.kictanet.or.ke > wrote:
Ali,
Do you now see the wisdom of declaring Safaricom dominant and at least getting 2-3 other players with a sizeable market share to spread the risk?
When Safcom goes down and it will inevitably will at times, the following happens: 1. 80% of the country citizens are without communication 2. 80% of the country's citizens are without access to money & banking services. 3. 100% of the police security & communication system is offline.
We put all our country's eggs in that one basket... and the basket is bound to drop once in awhile....
On 25 Apr 2017 9:35 a.m., "Admin CampusCiti via kictanet" < kictanet@lists.kictanet.or.ke > wrote:
Listers
This issue continues to have serious ramifications. Yesterday Bob, the CEO, made a very impassioned statement on the downtime. I liked the fact that he said there's no excuse for such a thing to happen and that they are working on restoring full services.
However, I think Bob's statement simply didn't go far enough. We are seeing a different Safaricom - one that seems attuned to the customer and more open that's why I'm disappointed that Mpesa is still down today morning and we have had nothing from Safaricom. A simple use of SMS to update us on an hourly basis is not too much to ask.
It's clear that Safaricom is now so embedded in our lives that total openness is not only a must it's a Business Continuity Conversation.
*Ali Hussein* *Hussein & Associates* +254 0713 601113 <+254%20713%20601113> / 0770906375
Twitter: @AliHKassim Skype: abu-jomo LinkedIn: http://ke.linkedin.c om/in/alihkassim <http://ke.linkedin.com/in/alihkassim> <http://ke.linkedin.com/in/alihkassim> Blog: www.alyhussein.com
"Discovery consists in seeing what everyone else has seen and thinking what no one else has thought". ~ Albert Szent-Györgyi
Sent from my iPad
On 24 Apr 2017, at 11:18 PM, Sidney Ochieng via kictanet < kictanet@lists.kictanet.or.ke > wrote:
Safaricom may face sanctions over network outage
http://www.businessdailyafrica .com/news/Safaricom-may-face-s anctions-over-network-outage/5 39546-3902518-15d86gnz/index.h tml <http://www.businessdailyafrica.com/news/Safaricom-may-face-sanctions-over-network-outage/539546-3902518-15d86gnz/index.html>
That one network has this much power over economy is frightening and must be addressed. Today has proven that it's not enough that Safaricom says they won't misuse their dominance, it's enough that if they fail the country slows to a crawl.
Sent on the move, kindly excuse any typos.
Sidney
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The Kenya ICT Action Network (KICTANet) is a multi-stakeholder platform for people and institutions interested and involved in ICT policy and regulation. The network aims to act as a catalyst for reform in the ICT sector in support of the national aim of ICT enabled growth and development.
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*Wait**haka Ngigi* Chief Executive Officer | Alliance Technologies | MCK Nairobi Synod Building T +254 20 525 0750 |Office Mobile: +254 716 201061 <+254%20716%20201061> | M +254 737 811 000 www.at.co.ke
-- *Regards,*
*Wait**haka Ngigi* Chief Executive Officer | Alliance Technologies | MCK Nairobi Synod Building T +254 20 525 0750 |Office Mobile: +254 716 201061 <+254%20716%20201061> | M +254 737 811 000 www.at.co.ke
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participants (3)
-
Ahmed Mohamed Maawy -
Ali Hussein -
Ngigi Waithaka