The paper "Learning Mobile Repairing By Doing And With Others" [0] co-authored by Valérie Payen Jean Baptiste[1] is a study of how people educate themselves to be able to provide services to others in Haiti. The situation seems very similar in Kenya, and making this kind of self taught learning process more effective is one way to increase ICT competencies for the general public. As ICT innovation occurs frequently, expecting people to learn what they need to know in an educational institution is unrealistic, instead effective means of continually acquiring new and updated knowledge are required. [0] https://www.researchgate.net/profile/Valerie-Jean-Baptiste/publication/33436... [1] https://valeriejbpayen.wixsite.com/website