shared - with permission. walu. --- On Wed, 4/8/09, karuoth consult <karuoth.consult@gmail.com> wrote:

From: karuoth consult <karuoth.consult@gmail.com> Subject: Re: [kictanet] Safcom Mobile Internet Charging Model To: jwalu@yahoo.com Date: Wednesday, April 8, 2009, 3:21 PM

1. SMS the word 'balance' to 450. This will give you the remaining balance.

3. Postpaid would work the same way as you purchase the MBs in bundles. Unless you use the kawaida internet access which costs 8 bob per MB.

4. Safaricom must have changed their model as the balance is not carried forward to the next month. I experienced this last month. Previously they were carrying forward.

In my opinion this model is a reap off as I do not think it is fair to pay for what you have not used.

Ogutu

On 4/8/09, John Walubengo <jwalu@yahoo.com> wrote:

...

I am seeking to understand the above. I bought the

...

their promotion in Feb09 @ 3000Ksh (free modem(had to be ;-) and access worth 3000Ksh for I think 1G of data.)

After consuming less than 50% of the 1G (I use it

...

access was disabled and on enquiry i was informed that

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timed to be consumed within the 1mnth (4weeks). However, I was assured that the balance of access would be availed in my next

safcom modem during mainly on weekends), the the 1G access was purchase...

...

I then opted to purchase the Ksh 2000 access (700Mb),

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manage to consume the previous 1G and hence saw no need to purchase the same. Furthermore, I expected current access volumes to be consolidated with the previous balance...

But before I could consume 50% of the above 700MB, my 4weeks were over and access disabled. I have now purchased Ksh 1000 access (300MB) and from the trend you can predict that my access will be disabled before I consume it...

Several questions arise: 1. How do I confirm that my balance of access is

given that I didnt truly being forward and

...

not "disappearing". 2. Is this the same charging model @ Zain, Orange? 3. Would post-paid be a better deal for me? 4. Why should Data-access be so restrictive (4wks) as compared to voice (which gives us almost 12wks grace period)

walu.

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