BPO and ITES a wider view of the opportunity
Listers Just leafing through an extract of the IDC's World Wide Software Forecast 2010-14 Summary report. www.idc.com The Worldwide Packaged Software Market was USD 273 Billiion in 2009. Made up of 1. Application development and deployment 64,575 Million USD 2. Applications 129,838 Million USD 3. Systems Infrastructure software 78,068 Million USD Microsoft, IBM, Oracle, SAP, Symantec, HP, CA. EMC Adobe and Fujistu are the leading vendors. Conclusion from our reading this report: - Certain global company technologies dominate and the ability to develop and deploy solutions on top of these technologies can greatly enhance a country's overall ICT competitiveness. - Most global enterprises run some of their critical operations on the back of these. Indeed the biggest ICT projects in the private sector here relate to deployment of solutions. e.g in CRM at Safaricom and Kenya Airways, in ERP at EABL, BIDCO, SHELL, and indeed in Financial Management in Government. - The consultancy, project management and deployment of these platforms is a huge business opportunity. Indeed many shared services and outsourcing functions include supporting or using these platforms as part of wider business operation or process. Many successful ICT firms in Kenya are in this space. Some of the venture capitalists / and private equity managers in Kenya have asked us to encourage more ICT entrepreneurs to operate their businesses around established platforms.They would be willing to fund more Oracle or Cisco certified firms. As an example, Infosys the large technology services and outsourcing provider has 20,000 certified oracle consultants on their payroll according to their CEO speaking at this year's Oracle World in California. Part of any effort to develop a country's ICT sector includes aligning capacity building efforts to global demand. asante and Happy Jamhuri weekend. Paul Kukubo Chief Executive Officer, Kenya ICT Board PO Box 27150 - 00100 Nairobi, Kenya 12th Floor, Teleposta Towers Koinange Street Tel +254 20 2089061, +254 20 2211960 Fax: +254 20 2211962 website: www.ict.go.ke local content project: www.tandaa.co.ke, www.facebook.com/tandaakenya twitter:@tandaaKENYA BPO Project: www. doitinkenya.co.ke Digital Villages Project: www.pasha.co.ke personal contacts _______________ Cell: + 254 717 180001 skype: kukubopaul googletalk: pkukubo personal blog: www.paulkukubo.co.ke personal twitter: @pkukubo ____________________ Vision: Kenya becomes a top ten global ICT hub Mission: To champion and actively enable Kenya to adopt and exploit ICT, through promotion of partnerships, investments and infrastructure growth for socio economic enrichment
On Fri, Dec 10, 2010 at 5:42 PM, Paul Kukubo <pkukubo@ict.go.ke> wrote:
Listers Just leafing through an extract of the IDC's World Wide Software Forecast 2010-14 Summary report. www.idc.com The Worldwide Packaged Software Market was USD 273 Billiion in 2009. Made up of
Application development and deployment 64,575 Million USD Applications 129,838 Million USD Systems Infrastructure software 78,068 Million USD
Microsoft, IBM, Oracle, SAP, Symantec, HP, CA. EMC Adobe and Fujistu are the leading vendors. Conclusion from our reading this report:
Certain global company technologies dominate and the ability to develop and deploy solutions on top of these technologies can greatly enhance a country's overall ICT competitiveness.
Widespread FOSS adoption would enhance ICT competitiveness even more than deploying proprietary systems. -- Cheers, McTim "A name indicates what we seek. An address indicates where it is. A route indicates how we get there." Jon Postel
KEY FINDINGS Kenya may now be at a tipping point for robust growth. Five factors are creating a positive momentum: the new constitution, EAC integration, ICT innovations, strong macroeconomic management, and recent investments in infrastructure. For 2010, the World Bank is revising its growth forecast upwards to 4.9 percent. For the first time in 3 years Kenya will experience balanced growth across all sectors and quarters of the year. For 2011, we project GDP growth at 5.3 percent, and even 6.0 percent if no shocks occur. Public sector investments in infrastructure will stimulate growth. Timely implementation of constitutional reforms would also bolster business confidence. Kenya has experienced a telecommunications revolution in the last decade. Without the robust growth in ICT, growth in GDP per capita would have stagnated. The explosive growth in ICT happened because the government liberalized the telecoms sector, allowing competition. This is a very useful lesson for other sectors. Mobile moneyhas become a game-changer for the economy. For example, nearly 70 percent of all adult Kenyans have access to financial services, compared to less than 5 percent in 2006. Fifteen million Kenyans are expected to transfer US$7 billion (20 percent of GDP) via mobile money in 2010. One of the reasons mobile money is so successful is that regulation followed innovation. An optimal regulatory regime should have rules tight enough to protect users and to discourage fraud, but loose and open enough to encourage innovation and the development of new services. Kenya could become a global hub for IT innovations and IT-enabled services. Recent innovations―in crisis monitoring, in healthcare services, in public awareness campaigns, in commodity prices, in mobile money, etc.―and investments in fiber-optic cables, the proposed ICT city, and a well-educated and urbanized labor force provide the basis for developing Kenya into a global ICT hub. Data Download graphs and charts from the report. Download Full Report Executive Summary Key Findings Annexes The ICT Revolution and Mobile Money State of the Kenya's Economy RESOURCES KEU Powerpoint Presentation KEU: June 2010 KEU: December 2009 Discuss this report contacts Wolfgang Fengler Lead Economist Tel.: (254-20) 322-6408 E-mail: wfengler@wb.org Peter Warutere Communications Officer Tel.: (254-20) 322-6444 E-mail: pwarutere@wb.org multimedia Kenya: At a Tipping Point for Robust Growth Kenya has recovered from the triple food, fuel, and financial crises and is experiencing significant growth fuelled by a new constitution, the telecommunications boom, macroeconomic management and regional integration among other factors. Kenya's Economy Expected to Grow Between 5.3-6 percent CNBC Interview with World Bank Lead Economist for Kenya Wolfgang Fengler More Multimedia
participants (3)
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Lucy Kimani -
McTim -
Paul Kukubo