Many courts had no internet connections, reliable electricity, or even computers.
A cyber crime in 2018? *...Many courts had no internet connections, reliable electricity, or even computers.* https://successfulsocieties.princeton.edu/publications/transforming-courts-j... Summarized @ http://foreignpolicy.com/2016/07/09/how-kenya-cleaned-up- its-courts/ *...Many courts had no internet connections, reliable electricity, or even computers.* And because courts varied in their processes, it was impossible to develop a single nationwide system without first standardizing procedures. “We started encouraging [court] stations to develop their own local solutions,” said Ngugi, but “this didn’t solve one of our major problems, which was having [centralized] access to data.” In January 2013, the judiciary’s performance management committee began to develop a tracking tool to gather the information necessary to evaluate job performance, which collected much of the same data an electronic case management system would have. After almost three years of testing, the new tool — a simple Excel spreadsheet with drop-down menus customized for each court’s procedures, known as the Daily Court Returns Template — was rolled out in October 2015. At the end of the day, an administrative officer at each station would update the spreadsheet and send a copy to the central directorate that monitored performance, sometimes from an Internet cafe if the court lacked a reliable Internet connection. The template allowed the directorate to track case assignments and processing times and facilitated distribution of caseloads. However, the tool did not allow document sharing, and it was difficult to verify the data that court stations submitted. Mutunga understood that greater public engagement was essential to making reform work, and to this end he established an ombudsman’s office in downtown Nairobi to collect and resolve citizen complaints. Ideally, citizens would be able to bring their complaints to the office, call, send text messages, letters, or emails. Staff logged complaints and set deadlines for a response in a database used by liaison officers at each court station. After receiving an alert from the database, liaison officers had to resolve the problem or provide an explanation within the allotted time. Inadequate responses or patterns of complaints could be grounds for disciplinary action against judges and administrative staff. However, getting citizens to use the resource was a challenge. Kennedy Bidali, the first ombudsman, believed his team received only a fraction of the complaints they could have helped address. “We’ve tried the usual,” he said — from appearing on radio and television programs to distributing written materials and T-shirts — “but it’s not sufficient, and it’s not easy.”
How can court use public cyber Cafe?, how about data security, it's the high time institutions think of information security risks, I would propose VPN with distributed computing On Jan 12, 2018 9:02 PM, "S.M. Muraya via kictanet" < kictanet@lists.kictanet.or.ke> wrote:
A cyber crime in 2018? *...Many courts had no internet connections, reliable electricity, or even computers.*
https://successfulsocieties.princeton.edu/publications/ transforming-courts-judicial-sector-reforms-kenya
Summarized @ http://foreignpolicy.com/2016/07/09/how-kenya-cleaned- up-its-courts/
*...Many courts had no internet connections, reliable electricity, or even computers.*
And because courts varied in their processes, it was impossible to develop a single nationwide system without first standardizing procedures. “We started encouraging [court] stations to develop their own local solutions,” said Ngugi, but “this didn’t solve one of our major problems, which was having [centralized] access to data.”
In January 2013, the judiciary’s performance management committee began to develop a tracking tool to gather the information necessary to evaluate job performance, which collected much of the same data an electronic case management system would have. After almost three years of testing, the new tool — a simple Excel spreadsheet with drop-down menus customized for each court’s procedures, known as the Daily Court Returns Template — was rolled out in October 2015.
At the end of the day, an administrative officer at each station would update the spreadsheet and send a copy to the central directorate that monitored performance, sometimes from an Internet cafe if the court lacked a reliable Internet connection. The template allowed the directorate to track case assignments and processing times and facilitated distribution of caseloads. However, the tool did not allow document sharing, and it was difficult to verify the data that court stations submitted.
Mutunga understood that greater public engagement was essential to making reform work, and to this end he established an ombudsman’s office in downtown Nairobi to collect and resolve citizen complaints. Ideally, citizens would be able to bring their complaints to the office, call, send text messages, letters, or emails. Staff logged complaints and set deadlines for a response in a database used by liaison officers at each court station. After receiving an alert from the database, liaison officers had to resolve the problem or provide an explanation within the allotted time. Inadequate responses or patterns of complaints could be grounds for disciplinary action against judges and administrative staff.
However, getting citizens to use the resource was a challenge. Kennedy Bidali, the first ombudsman, believed his team received only a fraction of the complaints they could have helped address. “We’ve tried the usual,” he said — from appearing on radio and television programs to distributing written materials and T-shirts — “but it’s not sufficient, and it’s not easy.”
_______________________________________________ kictanet mailing list kictanet@lists.kictanet.or.ke https://lists.kictanet.or.ke/mailman/listinfo/kictanet Twitter: http://twitter.com/kictanet Facebook: https://www.facebook.com/KICTANet/
Unsubscribe or change your options at https://lists.kictanet.or.ke/ mailman/options/kictanet/njiraini2001%40gmail.com
The Kenya ICT Action Network (KICTANet) is a multi-stakeholder platform for people and institutions interested and involved in ICT policy and regulation. The network aims to act as a catalyst for reform in the ICT sector in support of the national aim of ICT enabled growth and development.
KICTANetiquette : Adhere to the same standards of acceptable behaviors online that you follow in real life: respect people's times and bandwidth, share knowledge, don't flame or abuse or personalize, respect privacy, do not spam, do not market your wares or qualifications.
participants (2)
-
Julius Njiraini -
S.M. Muraya