Listers, I echo Peres' observations that the government outsourcing; Marketing (Locally and Internationally) are key components in getting the sector re-invigorated. There is still appetite internationally to outsource to Kenya, and increasingly local companies are beginning to see the sense in outsourcing non-critical services to local BPO players. Local organizations need to be incentivized to outsource more, which in turn will have a knock-on effect in stimulating growth, building capacity, creating internal efficiencies, etc in the sector. Best Regards, Edwin -----Original Message----- From: kictanet-bounces+eonchari=lynxbits.com@lists.kictanet.or.ke [mailto:kictanet-bounces+eonchari=lynxbits.com@lists.kictanet.or.ke] On Behalf Of peres_were@yahoo.co.uk Sent: Friday, April 27, 2012 8:45 AM To: Edwin Cc: KICTAnet ICT Policy Discussions Subject: Re: [kictanet] Kenya changes BPO strategy, striving for efficiency Its great that the govt is looking at outsourcing some of its processes. This will go a long way in building the local BPO sector. However while building capacity let us continue to market the sector. The marketing that was done over the past 5 years is now beginning to yield fruit. Some big name international players plan to either set up in Kenya or outsource to Kenya. These companies would also help to build capacity through skills transfer by partnering with local BPOs in Joint Ventures. It shortens the learning curve. Peres Sent from my BlackBerryR -----Original Message----- From: Grace Githaiga <ggithaiga@hotmail.com> Sender: kictanet-bounces+peres_were=yahoo.co.uk@lists.kictanet.or.ke Date: Thu, 26 Apr 2012 20:31:23 To: Peres Were<peres_were@yahoo.co.uk> Cc: KICTAnet ICT Policy Discussions<kictanet@lists.kictanet.or.ke> Subject: [kictanet] Kenya changes BPO strategy, striving for efficiency _______________________________________________ kictanet mailing list kictanet@lists.kictanet.or.ke http://lists.kictanet.or.ke/mailman/listinfo/kictanet Unsubscribe or change your options at http://lists.kictanet.or.ke/mailman/options/kictanet/peres_were%40yahoo.co.u k The Kenya ICT Action Network (KICTANet) is a multi-stakeholder platform for people and institutions interested and involved in ICT policy and regulation. The network aims to act as a catalyst for reform in the ICT sector in support of the national aim of ICT enabled growth and development. KICTANetiquette : Adhere to the same standards of acceptable behaviors online that you follow in real life: respect people's times and bandwidth, share knowledge, don't flame or abuse or personalize, respect privacy, do not spam, do not market your wares or qualifications. _______________________________________________ kictanet mailing list kictanet@lists.kictanet.or.ke http://lists.kictanet.or.ke/mailman/listinfo/kictanet Unsubscribe or change your options at http://lists.kictanet.or.ke/mailman/options/kictanet/eonchari%40lynxbits.com The Kenya ICT Action Network (KICTANet) is a multi-stakeholder platform for people and institutions interested and involved in ICT policy and regulation. The network aims to act as a catalyst for reform in the ICT sector in support of the national aim of ICT enabled growth and development. KICTANetiquette : Adhere to the same standards of acceptable behaviors online that you follow in real life: respect people's times and bandwidth, share knowledge, don't flame or abuse or personalize, respect privacy, do not spam, do not market your wares or qualifications. ----- No virus found in this message. Checked by AVG - www.avg.com Version: 2012.0.1913 / Virus Database: 2411/4960 - Release Date: 04/26/12