This report investigates how social media platforms moderate Kiswahili content, focusing on Kenya and Tanzania due to their large Kiswahili-speaking populations and differing approaches to moderation. Main findings: The study reveals that Instagram and TikTok are the most popular platforms in the region, with concerns rising about misinformation and hate speech in the Kiswahili online sphere. Three main approaches to Kiswahili content moderation were identified: a global approach (Meta) applying uniform policies, a local approach (TikTok) attempting cultural context consideration but limited by primarily Kenyan moderators, and a multi-country approach (JamiiForums) employing native moderators from each country for better contextual understanding. Content moderation vendors often misrepresent the job's realities, failing to adequately prepare moderators for graphic content, leading to inconsistencies and inaccuracies in content evaluation. The report highlights the challenges of moderating low-resource languages like Kiswahili, emphasizing the need for more inclusive and representative approaches that account for linguistic diversity and cultural nuances across different East African countries. https://cdt.org/insights/moderating-kiswahili-content-on-social-media/
This is great , however Involving NLP (Natural Language Processing) stakeholders/experts is a crucial step in addressing the challenges of moderating Kiswahili content effectively. Kind regards, Andrew K Kipkebut PhD. Lecturer /Coordinator Innovation and Business Incubation Kabarak University, Phone:0719499615. Homepage <https://www.kabarak.ac.ke/innovations> | Linkedin <https://www.linkedin.com/in/dr-andrew-kipkebut-phd-14578a206/?trk=public_post_feed-actor-image&originalSubdomain=ke> | Google scholar <https://scholar.google.com/citations?user=gQDrrtcAAAAJ&hl=en> ---------------------------------------------------------------------------------------------- *Innovation is the specific instrument of entrepreneurship* ------------------------------------------------------------------------------------------------ On Mon, Jan 13, 2025 at 2:11 PM Victor Kapiyo via KICTANet < kictanet@lists.kictanet.or.ke> wrote:
This report investigates how social media platforms moderate Kiswahili content, focusing on Kenya and Tanzania due to their large Kiswahili-speaking populations and differing approaches to moderation.
Main findings:
The study reveals that Instagram and TikTok are the most popular platforms in the region, with concerns rising about misinformation and hate speech in the Kiswahili online sphere.
Three main approaches to Kiswahili content moderation were identified: a global approach (Meta) applying uniform policies, a local approach (TikTok) attempting cultural context consideration but limited by primarily Kenyan moderators, and a multi-country approach (JamiiForums) employing native moderators from each country for better contextual understanding.
Content moderation vendors often misrepresent the job's realities, failing to adequately prepare moderators for graphic content, leading to inconsistencies and inaccuracies in content evaluation.
The report highlights the challenges of moderating low-resource languages like Kiswahili, emphasizing the need for more inclusive and representative approaches that account for linguistic diversity and cultural nuances across different East African countries.
https://cdt.org/insights/moderating-kiswahili-content-on-social-media/ _______________________________________________ KICTANet mailing list -- kictanet@lists.kictanet.or.ke To unsubscribe send an email to kictanet-leave@lists.kictanet.or.ke Unsubscribe or change your options at: https://mm3-lists.kictanet.or.ke/mm/lists/kictanet.lists.kictanet.or.ke/
Mailing List Posts Online: https://posts.kictanet.or.ke/
Twitter: https://twitter.com/KICTANet/ Facebook: https://www.facebook.com/KICTANet/ Instagram: https://www.instagram.com/KICTANet/ LinkedIn: https://www.linkedin.com/company/kictanet/ YouTube: https://www.youtube.com/channel/UCbcLVjnPtTGBEeYLGUb2Yow/ WhatsApp Channel: https://whatsapp.com/channel/0029VaQsX4w6mYPIctLsGh1K
KICTANet is a multi-stakeholder Think Tank for people and institutions interested and involved in ICT policy and regulation. KICTANet is a catalyst for reform in the Information and Communication Technology sector. Its work is guided by four pillars of Policy Advocacy, Capacity Building, Research, and Stakeholder Engagement.
KICTANetiquette : Adhere to the same standards of acceptable behaviors online that you follow in real life: respect people's times and bandwidth, share knowledge, don't flame or abuse or personalize, respect privacy, do not spam, do not market your wares or qualifications.
PRIVACY POLICY: See https://mm3-lists.kictanet.or.ke/mm/lists/kictanet.lists.kictanet.or.ke/
KICTANet - The Power of Communities, is Kenya's premier ICT policy engagement platform.
-- As members of the Kabarak University family, we purpose at all times and in all places, to set apart in one’s heart, Jesus as Lord. (1 Peter 3:15) DISCLAIMER:- *The contents and opinions expressed in any email sent from Kabarak University are solely those of the author and do not necessarily represent those of Kabarak University. Kabarak University disclaims any liability to the fullest extent permissible by law for any consequences that may arise from the contents of any email sent from its systems including but not limited to personal opinions, malicious and/or defamatory information and data/codes that may compromise or damage the integrity of the recipient’s information technology systems*
Is there a way to get the report/findings in Kiswahili itself? On Mon, Jan 13, 2025, 14:28 Andrew Kipkebut via KICTANet < kictanet@lists.kictanet.or.ke> wrote:
This is great , however Involving NLP (Natural Language Processing) stakeholders/experts is a crucial step in addressing the challenges of moderating Kiswahili content effectively. Kind regards,
Andrew K Kipkebut PhD. Lecturer /Coordinator Innovation and Business Incubation Kabarak University, Phone:0719499615. Homepage <https://www.kabarak.ac.ke/innovations> | Linkedin <https://www.linkedin.com/in/dr-andrew-kipkebut-phd-14578a206/?trk=public_post_feed-actor-image&originalSubdomain=ke> | Google scholar <https://scholar.google.com/citations?user=gQDrrtcAAAAJ&hl=en>
---------------------------------------------------------------------------------------------- *Innovation is the specific instrument of entrepreneurship*
------------------------------------------------------------------------------------------------
On Mon, Jan 13, 2025 at 2:11 PM Victor Kapiyo via KICTANet < kictanet@lists.kictanet.or.ke> wrote:
This report investigates how social media platforms moderate Kiswahili content, focusing on Kenya and Tanzania due to their large Kiswahili-speaking populations and differing approaches to moderation.
Main findings:
The study reveals that Instagram and TikTok are the most popular platforms in the region, with concerns rising about misinformation and hate speech in the Kiswahili online sphere.
Three main approaches to Kiswahili content moderation were identified: a global approach (Meta) applying uniform policies, a local approach (TikTok) attempting cultural context consideration but limited by primarily Kenyan moderators, and a multi-country approach (JamiiForums) employing native moderators from each country for better contextual understanding.
Content moderation vendors often misrepresent the job's realities, failing to adequately prepare moderators for graphic content, leading to inconsistencies and inaccuracies in content evaluation.
The report highlights the challenges of moderating low-resource languages like Kiswahili, emphasizing the need for more inclusive and representative approaches that account for linguistic diversity and cultural nuances across different East African countries.
https://cdt.org/insights/moderating-kiswahili-content-on-social-media/ _______________________________________________ KICTANet mailing list -- kictanet@lists.kictanet.or.ke To unsubscribe send an email to kictanet-leave@lists.kictanet.or.ke Unsubscribe or change your options at: https://mm3-lists.kictanet.or.ke/mm/lists/kictanet.lists.kictanet.or.ke/
Mailing List Posts Online: https://posts.kictanet.or.ke/
Twitter: https://twitter.com/KICTANet/ Facebook: https://www.facebook.com/KICTANet/ Instagram: https://www.instagram.com/KICTANet/ LinkedIn: https://www.linkedin.com/company/kictanet/ YouTube: https://www.youtube.com/channel/UCbcLVjnPtTGBEeYLGUb2Yow/ WhatsApp Channel: https://whatsapp.com/channel/0029VaQsX4w6mYPIctLsGh1K
KICTANet is a multi-stakeholder Think Tank for people and institutions interested and involved in ICT policy and regulation. KICTANet is a catalyst for reform in the Information and Communication Technology sector. Its work is guided by four pillars of Policy Advocacy, Capacity Building, Research, and Stakeholder Engagement.
KICTANetiquette : Adhere to the same standards of acceptable behaviors online that you follow in real life: respect people's times and bandwidth, share knowledge, don't flame or abuse or personalize, respect privacy, do not spam, do not market your wares or qualifications.
PRIVACY POLICY: See https://mm3-lists.kictanet.or.ke/mm/lists/kictanet.lists.kictanet.or.ke/
KICTANet - The Power of Communities, is Kenya's premier ICT policy engagement platform.
------------------------------
As members of the Kabarak University family, we purpose at all times and in all places, to set apart in one’s heart, Jesus as Lord. (1 Peter 3:15)
DISCLAIMER:- *The contents and opinions expressed in any email sent from Kabarak University are solely those of the author and do not necessarily represent those of Kabarak University. Kabarak University disclaims any liability to the fullest extent permissible by law for any consequences that may arise from the contents of any email sent from its systems including but not limited to personal opinions, malicious and/or defamatory information and data/codes that may compromise or damage the integrity of the recipient’s information technology systems* _______________________________________________ KICTANet mailing list -- kictanet@lists.kictanet.or.ke To unsubscribe send an email to kictanet-leave@lists.kictanet.or.ke Unsubscribe or change your options at: https://mm3-lists.kictanet.or.ke/mm/lists/kictanet.lists.kictanet.or.ke/
Mailing List Posts Online: https://posts.kictanet.or.ke/
Twitter: https://twitter.com/KICTANet/ Facebook: https://www.facebook.com/KICTANet/ Instagram: https://www.instagram.com/KICTANet/ LinkedIn: https://www.linkedin.com/company/kictanet/ YouTube: https://www.youtube.com/channel/UCbcLVjnPtTGBEeYLGUb2Yow/ WhatsApp Channel: https://whatsapp.com/channel/0029VaQsX4w6mYPIctLsGh1K
KICTANet is a multi-stakeholder Think Tank for people and institutions interested and involved in ICT policy and regulation. KICTANet is a catalyst for reform in the Information and Communication Technology sector. Its work is guided by four pillars of Policy Advocacy, Capacity Building, Research, and Stakeholder Engagement.
KICTANetiquette : Adhere to the same standards of acceptable behaviors online that you follow in real life: respect people's times and bandwidth, share knowledge, don't flame or abuse or personalize, respect privacy, do not spam, do not market your wares or qualifications.
PRIVACY POLICY: See https://mm3-lists.kictanet.or.ke/mm/lists/kictanet.lists.kictanet.or.ke/
KICTANet - The Power of Communities, is Kenya's premier ICT policy engagement platform.
participants (3)
-
Andrew Kipkebut -
Solomon Mbũrũ Kamau -
Victor Kapiyo