In case you missed it - http://www.businessdailyafrica.com/Corporate-News/Safaricom-service-ranks-lo... . Met the KPIs: only Essar (yu) and Telkom Kenya (Orange). Failed to meet the KPIs: Airtel Kenya and Safaricom (the last) Make informed choices this festive season in terms of connectivity (unless of course you have no choice). Report available on CCK website at - http://www.cck.go.ke/consumers/other_info/downloads/QoS_Report_2011-12.pdf Best Regards, Davis M Onsakia "One doesn't discover new lands without consenting to lose sight of the shore for a very long time."