Thanks Dandjinou Pierre. “The 2010 United Nations e-Government Survey: Leveraging e-government at a time of financial and economic crisis” will certainly help developing countries like Kenya to stay focused and consistent with our future national goals and objectives, as stipulated in the ‘Kenya Vision 2030’. The United Nations e-Government Survey which begun in the year 2003, has been quite useful for Worldwide e-government development. *An observation:* Apart from the United Republic of Tanzania which has go up 6 places and Burundi (which did not move a place), the other East African Countries including Kenya, have dropped places in the World e-government development ranking and therefore a general drop in the overall E-government development index value for East Africa. Below are the world rankings for East Africa since 2003: *No.* *Country* *2010* *2008* *2005* *2004* *2003* 1. Kenya 124 122 122 126 118 2. United Republic of Tanzania 137 143 127 131 135 3. Uganda 142 133 125 114 119 4. Rwanda 148 141 143 140 138 5. Burundi 174 174 166 166 152 However, “notwithstanding the overall low scores of the e-government development index in the region, some countries have managed to improve their Web presence either in national portals or ministry websites. *Kenya’s national portal received the highest score in the region*…….” “The websites of most ministries in the region provide basic information, *but e-services are generally not available*.” The Top Ranked in Africa are: 1. Tunisia 2. Mauritius 3. Egypt 4. South Africa 5. Seychelles 6. Cape Verde 7. Libya 8. Botswana 9. Lesotho 10. Gabon Certainly, Kenya and East Africa as a region, have a very long way to go. The top ten in Africa are good places for benchmarking. Looking deep, at our situation here in Kenya, I believe that the future is bright and the best is yet to come. Broadband has come ‘on time’ to boost e-Government in Kenya. Kind regards John K. Njoroge Directorate of e-Government On Wed, Apr 21, 2010 at 4:06 PM, Dandjinou Pierre <[email protected]>wrote:

FYI, Now available from UN DESA Web site: http://www.unpan.org/egovernment.asp

The 2010 United Nations e-Government Survey: Leveraging e-government at a time of financial and economic crisis was completed in December 2009 and launched in early 2010. The report presented various roles for e-government in addressing the ongoing world financial and economic crisis. The public trust that is gained through transparency can be further enhanced through the free sharing of government data based on open standards.

The ability of e-government to handle speed and complexity can also underpin regulatory reform. While technology is no substitute for good policy, it may give citizens the power to question the actions of regulators and bring systemic issues to the fore. Similarly, e-government can add agility to public service delivery to help governments respond to an expanded set of demands even as revenues fall short. Since the last edition of the survey, in 2008, governments have made great strides in development of online services, especially in middle-income countries. The costs associated with telecommunication infrastructure and human capital continue to impede e-government development. However, effective strategies and legal frameworks can compensate significantly, even in least developed countries. Those who are able to harness the potential of expanded broadband access in developed regions and mobile cellular networks in developing countries to advance the UN development agenda have much to gain going forward.

Pierre Dandjinou eGovernance Advisor Strategic Consulting Group www.scg.bj

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