Matunda, there is zero documentation on domestic outsourcing for a couple of reasons; i)companies that engage in domestic ICT projects are not active in BPO forums and (ii) the industry body which ought be able to provide such info has been frustrated over the years to a point of total ineffectiveness with little to no information from government agencies that have assumed this role. Edwin ----- Original Message ----- From: mnyanchama@aganoconsulting.comTo: eonchari@lynxbits.com Cc: kictanet@lists.kictanet.or.ke Sent: 3/28/11 1:10 PM Subject: [kictanet] Domestic Outsourcing Studies Friends, I am looking for studies (especially of success stories) of domestic ICT outsourcing. If anyone has pointers, please share. Many thanks. ----------------------------------------------------------------------------------------------Matunda Nyanchama, PhD, CISSP; mnyanchama@aganoconsulting.comAgano Consulting Inc.; www.aganoconsulting.com; Twitter: nmatunda; Skype: okiambe---------------------------------------------------------------------------------------------- Be prepared to face ICT Security failures & know how to respond when they happen! Call: +1-888-587-1150 or info@aganoconsulting.com ---------------------------------------------------------------------------------------------- "A bus station is where a bus stops. A train station is where a train stops. On my desk I have a workstation…" - Anonymous-----------------------------------------------------------------------------------------------This e-mail, including attachments, may be privileged and may contain confidential or proprietary information intended only for the addressee(s). Any other distribution, copying, use, or disclosure is unauthorized and strictly prohibited. If you have received this message in error, please notify the sender immediately by reply e-mail and permanently delete the message, including any attachments, without making a copy. Thank you.
It is unfortunate that one can make such disparaging statements against the Government. It the height of unpatriotism. Government has never frustrated any effort by anybody trying to organize local BPO sub-sector. I deal with so many people in the BPO associations and nobody has ever complained. Secondly you cannot force anyone to become a member of anything and certainly this is not a Government mandate. Matunda, there is a vibrant local BPO sub-sector mainly in insurane and Telcom sectors. Several organizations have outsourced their accounting operations. We have never classified this as back office or BPO. We have no statistics on this but in future we should be able to conduct some study since it is increasingly becoming important. Regards. Ndemo. Sent from my BlackBerry® -----Original Message----- From: eonchari@lynxbits.com Sender: kictanet-bounces+bitange=jambo.co.ke@lists.kictanet.or.ke Date: 29 Mar 2011 08:19:40 To: <bitange@jambo.co.ke> Cc: <kictanet@lists.kictanet.or.ke> Subject: Re: [kictanet] Domestic Outsourcing Studies _______________________________________________ kictanet mailing list kictanet@lists.kictanet.or.ke http://lists.kictanet.or.ke/mailman/listinfo/kictanet This message was sent to: bitange@jambo.co.ke Unsubscribe or change your options at http://lists.kictanet.or.ke/mailman/options/kictanet/bitange%40jambo.co.ke
Edwin, In the case of Kenya, I think the issues would be broader; it is the reason we are interested in success factors where this has happened. I imagine countries like the Philippines, India, South Africa, Egypt, etc can be good case studies; they coudl offer lessons for Kenya and others. Shukrani. ________________________________ From: "eonchari@lynxbits.com" <eonchari@lynxbits.com> To: mnyanchama@aganoconsulting.com Cc: kictanet@lists.kictanet.or.ke Sent: Tue, March 29, 2011 4:19:40 AM Subject: Re: [kictanet] Domestic Outsourcing Studies Matunda, there is zero documentation on domestic outsourcing for a couple of reasons; i)companies that engage in domestic ICT projects are not active in BPO forums and (ii) the industry body which ought be able to provide such info has been frustrated over the years to a point of total ineffectiveness with little to no information from government agencies that have assumed this role. Edwin ----- Original Message ----- From: mnyanchama@aganoconsulting.comTo: eonchari@lynxbits.com Cc: kictanet@lists.kictanet.or.ke Sent: 3/28/11 1:10 PM Subject: [kictanet] Domestic Outsourcing Studies Friends, I am looking for studies (especially of success stories) of domestic ICT outsourcing. If anyone has pointers, please share. Many thanks. ---------------------------------------------------------------------------------------------- Matunda Nyanchama, PhD, CISSP; mnyanchama@aganoconsulting.com Agano Consulting Inc.; www.aganoconsulting.com; Twitter: nmatunda; Skype: okiambe ---------------------------------------------------------------------------------------------- Be prepared to face ICT Security failures & know how to respond when they happen! Call: +1-888-587-1150 or info@aganoconsulting.com ---------------------------------------------------------------------------------------------- "A bus station is where a bus stops. A train station is where a train stops. On my desk I have a workstation…" - Anonymous ----------------------------------------------------------------------------------------------- This e-mail, including attachments, may be privileged and may contain confidential or proprietary information intended only for the addressee(s). Any other distribution, copying, use, or disclosure is unauthorized and strictly prohibited. If you have received this message in error, please notify the sender immediately by reply e-mail and permanently delete the message, including any attachments, without making a copy. Thank you.
participants (3)
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bitange＠jambo.co.ke -
eonchari＠lynxbits.com -
Matunda Nyanchama