Queries as Sh144m missing from e-citizen agencies’ collections
Dear Listers, According to this article, at least Sh144 million collected by different government agencies through the e-citizen platform is missing and cannot be accounted for, raising queries of possible embezzlement amid the digital shift of government services.million. Also, about Sh1.9 billion was recorded by e-citizen as partial, incomplete and duplicated payments, which means they were received but not used for the intended purpose by the payer. Further, the Government Digital Payment Unit, which is in charge of the eCitizen platform been in breach of the law as it is not registered as a data controller at the Office of the Data Protection Commissioner and has no data protection policy. The platform is also still controlled by a private sector player and the government has no full control over it, and has to consult the external player for any alteration of the platform including onboarding of new services. Read more: https://www.businessdailyafrica.com/bd/economy/queries-as-sh144m-missing-fro... Anyone who's been lucky to get a refund from eCitizen?
Thank you for the information! On Thu, Feb 27, 2025, 4:10 AM Victor Kapiyo via KICTANet < kictanet@lists.kictanet.or.ke> wrote:
Dear Listers,
According to this article, at least Sh144 million collected by different government agencies through the e-citizen platform is missing and cannot be accounted for, raising queries of possible embezzlement amid the digital shift of government services.million. Also, about Sh1.9 billion was recorded by e-citizen as partial, incomplete and duplicated payments, which means they were received but not used for the intended purpose by the payer.
Further, the Government Digital Payment Unit, which is in charge of the eCitizen platform been in breach of the law as it is not registered as a data controller at the Office of the Data Protection Commissioner and has no data protection policy.
The platform is also still controlled by a private sector player and the government has no full control over it, and has to consult the external player for any alteration of the platform including onboarding of new services.
Read more: https://www.businessdailyafrica.com/bd/economy/queries-as-sh144m-missing-fro...
Anyone who's been lucky to get a refund from eCitizen?
_______________________________________________ KICTANet mailing list -- kictanet@lists.kictanet.or.ke To unsubscribe send an email to kictanet-leave@lists.kictanet.or.ke Unsubscribe or change your options at: https://mm3-lists.kictanet.or.ke/mm/lists/kictanet.lists.kictanet.or.ke/
Mailing List Posts Online: https://posts.kictanet.or.ke/
Twitter: https://twitter.com/KICTANet/ Facebook: https://www.facebook.com/KICTANet/ Instagram: https://www.instagram.com/KICTANet/ LinkedIn: https://www.linkedin.com/company/kictanet/ YouTube: https://www.youtube.com/channel/UCbcLVjnPtTGBEeYLGUb2Yow/ WhatsApp Channel: https://whatsapp.com/channel/0029VaQsX4w6mYPIctLsGh1K
KICTANet is a multi-stakeholder Think Tank for people and institutions interested and involved in ICT policy and regulation. KICTANet is a catalyst for reform in the Information and Communication Technology sector. Its work is guided by four pillars of Policy Advocacy, Capacity Building, Research, and Stakeholder Engagement.
KICTANetiquette : Adhere to the same standards of acceptable behaviors online that you follow in real life: respect people's times and bandwidth, share knowledge, don't flame or abuse or personalize, respect privacy, do not spam, do not market your wares or qualifications.
PRIVACY POLICY: See https://mm3-lists.kictanet.or.ke/mm/lists/kictanet.lists.kictanet.or.ke/
KICTANet - The Power of Communities, is Kenya's premier ICT policy engagement platform.
This revelation about missing funds and unaccounted transactions on the eCitizen platform is deeply concerning. Has anyone here had experience dealing with refunds or transaction disputes on eCitizen? Would be great to hear how these issues are handled in practice. Best regards, Alexander N. Kathanzu On Thu, 27 Feb 2025 at 04:10, Victor Kapiyo via KICTANet < kictanet@lists.kictanet.or.ke> wrote:
Dear Listers,
According to this article, at least Sh144 million collected by different government agencies through the e-citizen platform is missing and cannot be accounted for, raising queries of possible embezzlement amid the digital shift of government services.million. Also, about Sh1.9 billion was recorded by e-citizen as partial, incomplete and duplicated payments, which means they were received but not used for the intended purpose by the payer.
Further, the Government Digital Payment Unit, which is in charge of the eCitizen platform been in breach of the law as it is not registered as a data controller at the Office of the Data Protection Commissioner and has no data protection policy.
The platform is also still controlled by a private sector player and the government has no full control over it, and has to consult the external player for any alteration of the platform including onboarding of new services.
Read more: https://www.businessdailyafrica.com/bd/economy/queries-as-sh144m-missing-fro...
Anyone who's been lucky to get a refund from eCitizen?
_______________________________________________ KICTANet mailing list -- kictanet@lists.kictanet.or.ke To unsubscribe send an email to kictanet-leave@lists.kictanet.or.ke Unsubscribe or change your options at: https://mm3-lists.kictanet.or.ke/mm/lists/kictanet.lists.kictanet.or.ke/
Mailing List Posts Online: https://posts.kictanet.or.ke/
Twitter: https://twitter.com/KICTANet/ Facebook: https://www.facebook.com/KICTANet/ Instagram: https://www.instagram.com/KICTANet/ LinkedIn: https://www.linkedin.com/company/kictanet/ YouTube: https://www.youtube.com/channel/UCbcLVjnPtTGBEeYLGUb2Yow/ WhatsApp Channel: https://whatsapp.com/channel/0029VaQsX4w6mYPIctLsGh1K
KICTANet is a multi-stakeholder Think Tank for people and institutions interested and involved in ICT policy and regulation. KICTANet is a catalyst for reform in the Information and Communication Technology sector. Its work is guided by four pillars of Policy Advocacy, Capacity Building, Research, and Stakeholder Engagement.
KICTANetiquette : Adhere to the same standards of acceptable behaviors online that you follow in real life: respect people's times and bandwidth, share knowledge, don't flame or abuse or personalize, respect privacy, do not spam, do not market your wares or qualifications.
PRIVACY POLICY: See https://mm3-lists.kictanet.or.ke/mm/lists/kictanet.lists.kictanet.or.ke/
KICTANet - The Power of Communities, is Kenya's premier ICT policy engagement platform.
participants (3)
-
ALEXANDER NZIOKA -
amos ojiambo -
Victor Kapiyo