CCK cuts number portability fee for mobile user
By Okuttah MarkPosted Tuesday, May 18 2010 at 00:00 Mobile phone subscribers intending to switch their current operators but still retain their number will only pay a one off fee of Sh200 and not Sh1,000 as had earlier been proposed, the industry regulator has said.The Communications Commission of Kenya (CCK) had earlier, when seeking comments from the telecommunication operators, proposed Sh1,000 and an extra two shillings on top of the current tariffs, a fee that industry experts and telecommunication operators warned could inhibit the uptake of the service.CCK said number portability would make it easier for subscribers to retain their numCCK cuts number portability fee for mobile usersbers whenever they decide to change service providers and also enhance competition in the sector.On Friday, CCK said it had settled for a one off fee of Sh199.80, the winning bidder (Porting Access BV Netherlands) had quoted and that no other extra fee will be incurred by the subscribers apart from the prevailing tariffs charged by the operator at the time of switching over.Mobile subscribers are expected to start utilising the service before the end of the year."A one-time porting fee of Sh199.80 will be charged by porting subscriber. If there are services a subscriber still wishes to enjoy then that's enough reason why he should not port out. But a subscriber can port back to his former network if attractive services are introduced ," said Mr Mutua Muthusi, assistant director, public relations and communication."Porting service will only enable you to retain the number you were assigned by Network X while in Network Y. You will retain no relationship with your former provider if you decide to port out."Zain Kenya says other than the porting fees, there may still be other costs arising from interfacing the equipment of various operators with the data base manager, as it is not clear who will bear such costs or that of upgrades for interfacing with the database.Mr Rene Meza, the managing director of Zain Kenya, says the company has started positioning ahead of the implementation of the number portability service because it believes that customers will move to the operator that offers best value and that there are still issues to be sorted out such as interoperability of the money transfer systems."At present, the money systems of various operators are not fully integrated or interoperable. We believe it is just a matter of time before regulators, especially the Central Bank, begin to push for full integration and interoperability," said Mr Rene.Last Thursday, the operator reduced its calls to other networks to six shillings from Sh12 from 6pm to 6am and three shillings for calls made on its network.A subscriber switching or migrating from operator X to Y can only switch back to his previous operator after paying another similar porting amount.Once a subscriber has crossed over to another network, he cannot enjoy any of the services provided by the former operator.This means that if a subscriber switches from operator X to Y and is travelling abroad, the subscriber will be charged roaming charges by the operator he has migrated to and not what the former operator was charging.This also touches on customer care services or any complaint that the subscriber may want to raise about network quality or pricing.Porting Access BV Netherlands clinched the deal, beating Seven Seas Technologies (Kenya, Infozillion (K) Ltd, Pluton ICT Ltd (Kenya), Teletech from Slovenia, Saab Grintek Technologies (South Africa) and Systor Group of Companies.The implementation of mobile number portability is part of measures that the regulator has come up with to enhance competition in the sector.The sector has four mobile operators and close to 20 million subscribers, but 78 per cent is controlled by the leading mobile provider Safaricom.Analysts say attachment by many subscribers to their user numbers has prevented millions from changing service providers despite the marked differences in pricing and quality of service offered by the different players.Retain numberCCK says number portability should enhance competition and consumer convenience in the telecommunication sector by "enabling consumers to retain their user numbers whenever they decide to change service providers."That means subscribers do not have to invest in new SIM cards or carry a number of handsets to enjoy the services of other operators.It also enables consumers to make use of alternative networks in an area where one provider has no footprint or is experiencing a network problem. Source: http://www.businessdailyafrica.com/Company%20Industry/CCK%20cuts%20number%20... Sent from my BlackBerry® smartphone from Zain Kenya
Hi listers On the day MNP becomes operational, the market dynamics for the growth sector will change, Safaricom will focus on retaining their customers while the other competitors will exert their energies to entice customers out of Safaricom. For the other operators, its much cheaper to capture new customers from Safaricom than make huge investments to sensitise and educate new customers whose capacity to pay is increasingly lower . With energy focused inwards , who will grow the market and increase the national penetration? Considering that the 60% of our economy is based around Nairobi, it certainly will not make sense to focus on the rural areas where huge investments are required - instead just cannibalise the existing market and penalise the rural effort . CCK should consider a package to go hand in hand with introduction of MNP to ensure that the market grows to bring on board the 50% who are not yet included in the mobile revolution.. Cheers Muriuki Mureithi -----Original Message----- From: kictanet-bounces+mureithi=summitstrategies.co.ke@lists.kictanet.or.ke [mailto:kictanet-bounces+mureithi=summitstrategies.co.ke@lists.kictanet.or.k e] On Behalf Of [email protected] Sent: 18 May 2010 15:20 To: [email protected] Cc: KICTAnet ICT Policy Discussions Subject: [kictanet] CCK cuts number portability fee for mobile user By Okuttah MarkPosted Tuesday, May 18 2010 at 00:00 Mobile phone subscribers intending to switch their current operators but still retain their number will only pay a one off fee of Sh200 and not Sh1,000 as had earlier been proposed, the industry regulator has said.The Communications Commission of Kenya (CCK) had earlier, when seeking comments from the telecommunication operators, proposed Sh1,000 and an extra two shillings on top of the current tariffs, a fee that industry experts and telecommunication operators warned could inhibit the uptake of the service.CCK said number portability would make it easier for subscribers to retain their numCCK cuts number portability fee for mobile usersbers whenever they decide to change service providers and also enhance competition in the sector.On Friday, CCK said it had settled for a one off fee of Sh199.80, the winning bidder (Porting Access BV Netherlands) had quoted and that no other extra fee will be incurred by the subscribers apart from the prevailing tariffs charged by the operator at the time of switching over.Mobile subscribers are expected to start utilising the service before the end of the year."A one-time porting fee of Sh199.80 will be charged by porting subscriber. If there are services a subscriber still wishes to enjoy then that's enough reason why he should not port out. But a subscriber can port back to his former network if attractive services are introduced ," said Mr Mutua Muthusi, assistant director, public relations and communication."Porting service will only enable you to retain the number you were assigned by Network X while in Network Y. You will retain no relationship with your former provider if you decide to port out."Zain Kenya says other than the porting fees, there may still be other costs arising from interfacing the equipment of various operators with the data base manager, as it is not clear who will bear such costs or that of upgrades for interfacing with the database.Mr Rene Meza, the managing director of Zain Kenya, says the company has started positioning ahead of the implementation of the number portability service because it believes that customers will move to the operator that offers best value and that there are still issues to be sorted out such as interoperability of the money transfer systems."At present, the money systems of various operators are not fully integrated or interoperable. We believe it is just a matter of time before regulators, especially the Central Bank, begin to push for full integration and interoperability," said Mr Rene.Last Thursday, the operator reduced its calls to other networks to six shillings from Sh12 from 6pm to 6am and three shillings for calls made on its network.A subscriber switching or migrating from operator X to Y can only switch back to his previous operator after paying another similar porting amount.Once a subscriber has crossed over to another network, he cannot enjoy any of the services provided by the former operator.This means that if a subscriber switches from operator X to Y and is travelling abroad, the subscriber will be charged roaming charges by the operator he has migrated to and not what the former operator was charging.This also touches on customer care services or any complaint that the subscriber may want to raise about network quality or pricing.Porting Access BV Netherlands clinched the deal, beating Seven Seas Technologies (Kenya, Infozillion (K) Ltd, Pluton ICT Ltd (Kenya), Teletech from Slovenia, Saab Grintek Technologies (South Africa) and Systor Group of Companies.The implementation of mobile number portability is part of measures that the regulator has come up with to enhance competition in the sector.The sector has four mobile operators and close to 20 million subscribers, but 78 per cent is controlled by the leading mobile provider Safaricom.Analysts say attachment by many subscribers to their user numbers has prevented millions from changing service providers despite the marked differences in pricing and quality of service offered by the different players.Retain numberCCK says number portability should enhance competition and consumer convenience in the telecommunication sector by "enabling consumers to retain their user numbers whenever they decide to change service providers."That means subscribers do not have to invest in new SIM cards or carry a number of handsets to enjoy the services of other operators.It also enables consumers to make use of alternative networks in an area where one provider has no footprint or is experiencing a network problem. Source: http://www.businessdailyafrica.com/Company%20Industry/CCK%20cuts%20number%20 portability%20fee%20for%20mobile%20users/-/539550/920330/-/item/1/-/chb9i8z/ -/index.html Sent from my BlackBerryR smartphone from Zain Kenya _______________________________________________ kictanet mailing list [email protected] http://lists.kictanet.or.ke/mailman/listinfo/kictanet This message was sent to: [email protected] Unsubscribe or change your options at http://lists.kictanet.or.ke/mailman/options/kictanet/mureithi%40summitstrate gies.co.ke
Hi MM and all I agree with you fully. The universal access strategy is geared towards that. best alice
Hi listers On the day MNP becomes operational, the market dynamics for the growth sector will change, Safaricom will focus on retaining their customers while the other competitors will exert their energies to entice customers out of Safaricom. For the other operators, its much cheaper to capture new customers from Safaricom than make huge investments to sensitise and educate new customers whose capacity to pay is increasingly lower . With energy focused inwards , who will grow the market and increase the national penetration? Considering that the 60% of our economy is based around Nairobi, it certainly will not make sense to focus on the rural areas where huge investments are required - instead just cannibalise the existing market and penalise the rural effort .
CCK should consider a package to go hand in hand with introduction of MNP to ensure that the market grows to bring on board the 50% who are not yet included in the mobile revolution..
Cheers Muriuki Mureithi
-----Original Message----- From: kictanet-bounces+mureithi=summitstrategies.co.ke@lists.kictanet.or.ke [mailto:kictanet-bounces+mureithi=summitstrategies.co.ke@lists.kictanet.or.k e] On Behalf Of [email protected] Sent: 18 May 2010 15:20 To: [email protected] Cc: KICTAnet ICT Policy Discussions Subject: [kictanet] CCK cuts number portability fee for mobile user
By Okuttah MarkPosted Tuesday, May 18 2010 at 00:00
Mobile phone subscribers intending to switch their current operators but still retain their number will only pay a one off fee of Sh200 and not Sh1,000 as had earlier been proposed, the industry regulator has said.The Communications Commission of Kenya (CCK) had earlier, when seeking comments from the telecommunication operators, proposed Sh1,000 and an extra two shillings on top of the current tariffs, a fee that industry experts and telecommunication operators warned could inhibit the uptake of the service.CCK said number portability would make it easier for subscribers to retain their numCCK cuts number portability fee for mobile usersbers whenever they decide to change service providers and also enhance competition in the sector.On Friday, CCK said it had settled for a one off fee of Sh199.80, the winning bidder (Porting Access BV Netherlands) had quoted and that no other extra fee will be incurred by the subscribers apart from the prevailing tariffs charged by the operator at the time of switching over.Mobile subscribers are expected to start utilising the service before the end of the year."A one-time porting fee of Sh199.80 will be charged by porting subscriber. If there are services a subscriber still wishes to enjoy then that's enough reason why he should not port out. But a subscriber can port back to his former network if attractive services are introduced ," said Mr Mutua Muthusi, assistant director, public relations and communication."Porting service will only enable you to retain the number you were assigned by Network X while in Network Y. You will retain no relationship with your former provider if you decide to port out."Zain Kenya says other than the porting fees, there may still be other costs arising from interfacing the equipment of various operators with the data base manager, as it is not clear who will bear such costs or that of upgrades for interfacing with the database.Mr Rene Meza, the managing director of Zain Kenya, says the company has started positioning ahead of the implementation of the number portability service because it believes that customers will move to the operator that offers best value and that there are still issues to be sorted out such as interoperability of the money transfer systems."At present, the money systems of various operators are not fully integrated or interoperable. We believe it is just a matter of time before regulators, especially the Central Bank, begin to push for full integration and interoperability," said Mr Rene.Last Thursday, the operator reduced its calls to other networks to six shillings from Sh12 from 6pm to 6am and three shillings for calls made on its network.A subscriber switching or migrating from operator X to Y can only switch back to his previous operator after paying another similar porting amount.Once a subscriber has crossed over to another network, he cannot enjoy any of the services provided by the former operator.This means that if a subscriber switches from operator X to Y and is travelling abroad, the subscriber will be charged roaming charges by the operator he has migrated to and not what the former operator was charging.This also touches on customer care services or any complaint that the subscriber may want to raise about network quality or pricing.Porting Access BV Netherlands clinched the deal, beating Seven Seas Technologies (Kenya, Infozillion (K) Ltd, Pluton ICT Ltd (Kenya), Teletech from Slovenia, Saab Grintek Technologies (South Africa) and Systor Group of Companies.The implementation of mobile number portability is part of measures that the regulator has come up with to enhance competition in the sector.The sector has four mobile operators and close to 20 million subscribers, but 78 per cent is controlled by the leading mobile provider Safaricom.Analysts say attachment by many subscribers to their user numbers has prevented millions from changing service providers despite the marked differences in pricing and quality of service offered by the different players.Retain numberCCK says number portability should enhance competition and consumer convenience in the telecommunication sector by "enabling consumers to retain their user numbers whenever they decide to change service providers."That means subscribers do not have to invest in new SIM cards or carry a number of handsets to enjoy the services of other operators.It also enables consumers to make use of alternative networks in an area where one provider has no footprint or is experiencing a network problem.
Source: http://www.businessdailyafrica.com/Company%20Industry/CCK%20cuts%20number%20 portability%20fee%20for%20mobile%20users/-/539550/920330/-/item/1/-/chb9i8z/ -/index.html Sent from my BlackBerryR smartphone from Zain Kenya _______________________________________________ kictanet mailing list [email protected] http://lists.kictanet.or.ke/mailman/listinfo/kictanet
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Morning Alice, On Wed, May 19, 2010 at 9:15 AM, alice <[email protected]> wrote:
Hi MM and all
I agree with you fully. The universal access strategy is geared towards that.
Can you point me to the documentation of the Universal Access Plan/strategy? -- Cheers, McTim "A name indicates what we seek. An address indicates where it is. A route indicates how we get there." Jon Postel
Hi All, MM thank you for a nice and simple breakdown on what to expect once MNP (Mobile Number Portability) becomes operational. It appears to favour those who are on pre pay services. Those on Post pay may face challenges due to the contracts they may have signed (typically 1 year) will it be possible for post pay customers to Port to any network?
From reading the post earlier the ZAIN MD put across some interesting point on dissimilar Money transfer services offered by the various carriers, will CCK come to the rescue and ensure if one moves from network A where they had registered for a money transfer service they will still be able to use it once on Network B?
Or will the networks push their services on-line similar to how you can top up your MPesa account from your bank using a certain short code number that pops up a menu on your phone? Just wondering... SammyG On Wed, May 19, 2010 at 10:04 AM, McTim <[email protected]> wrote:
Morning Alice,
On Wed, May 19, 2010 at 9:15 AM, alice <[email protected]> wrote:
Hi MM and all
I agree with you fully. The universal access strategy is geared towards that.
Can you point me to the documentation of the Universal Access Plan/strategy?
-- Cheers,
McTim "A name indicates what we seek. An address indicates where it is. A route indicates how we get there." Jon Postel
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Alice, What is the status of the Universal access fund? We never hear of it and what it's doing. Edith -----Original Message----- From: [email protected] [mailto:[email protected]] On Behalf Of alice Sent: Wednesday, May 19, 2010 9:15 AM To: Edith Adera Cc: KICTAnet ICT Policy Discussions Subject: Re: [kictanet] CCK cuts number portability fee for mobile user Hi MM and all I agree with you fully. The universal access strategy is geared towards that. best alice
Hi listers On the day MNP becomes operational, the market dynamics for the growth sector will change, Safaricom will focus on retaining their customers while the other competitors will exert their energies to entice customers out of Safaricom. For the other operators, its much cheaper to capture new customers from Safaricom than make huge investments to sensitise and educate new customers whose capacity to pay is increasingly lower . With energy focused inwards , who will grow the market and increase the national penetration? Considering that the 60% of our economy is based around Nairobi, it certainly will not make sense to focus on the rural areas where huge investments are required - instead just cannibalise the existing market and penalise the rural effort .
CCK should consider a package to go hand in hand with introduction of MNP to ensure that the market grows to bring on board the 50% who are not yet included in the mobile revolution..
Cheers Muriuki Mureithi
-----Original Message----- From: kictanet-bounces+mureithi=summitstrategies.co.ke@lists.kictanet.or.ke [mailto:[email protected] t.or.k e] On Behalf Of [email protected] Sent: 18 May 2010 15:20 To: [email protected] Cc: KICTAnet ICT Policy Discussions Subject: [kictanet] CCK cuts number portability fee for mobile user
By Okuttah MarkPosted Tuesday, May 18 2010 at 00:00
Mobile phone subscribers intending to switch their current operators but still retain their number will only pay a one off fee of Sh200 and not Sh1,000 as had earlier been proposed, the industry regulator has said.The Communications Commission of Kenya (CCK) had earlier, when seeking comments from the telecommunication operators, proposed Sh1,000 and an extra two shillings on top of the current tariffs, a fee that industry experts and telecommunication operators warned could inhibit the uptake of the service.CCK said number portability would make it easier for subscribers to retain their numCCK cuts number portability fee for mobile usersbers whenever they decide to change service providers and also enhance competition in the sector.On Friday, CCK said it had settled for a one off fee of Sh199.80, the winning bidder (Porting Access BV Netherlands) had quoted and that no other extra fee will be incurred by the subscribers apart from the prevailing tariffs charged by the operator at the time of switching over.Mobile subscribers are expected to start utilising the service before the end of the year."A one-time porting fee of Sh199.80 will be charged by porting subscriber. If there are services a subscriber still wishes to enjoy then that's enough reason why he should not port out. But a subscriber can port back to his former network if attractive services are introduced ," said Mr Mutua Muthusi, assistant director, public relations and communication."Porting service will only enable you to retain the number you were assigned by Network X while in Network Y. You will retain no relationship with your former provider if you decide to port out."Zain Kenya says other than the porting fees, there may still be other costs arising from interfacing the equipment of various operators with the data base manager, as it is not clear who will bear such costs or that of upgrades for interfacing with the database.Mr Rene Meza, the managing director of Zain Kenya, says the company has started positioning ahead of the implementation of the number portability service because it believes that customers will move to the operator that offers best value and that there are still issues to be sorted out such as interoperability of the money transfer systems."At present, the money systems of various operators are not fully integrated or interoperable. We believe it is just a matter of time before regulators, especially the Central Bank, begin to push for full integration and interoperability," said Mr Rene.Last Thursday, the operator reduced its calls to other networks to six shillings from Sh12 from 6pm to 6am and three shillings for calls made on its network.A subscriber switching or migrating from operator X to Y can only switch back to his previous operator after paying another similar porting amount.Once a subscriber has crossed over to another network, he cannot enjoy any of the services provided by the former operator.This means that if a subscriber switches from operator X to Y and is travelling abroad, the subscriber will be charged roaming charges by the operator he has migrated to and not what the former operator was charging.This also touches on customer care services or any complaint that the subscriber may want to raise about network quality or pricing.Porting Access BV Netherlands clinched the deal, beating Seven Seas Technologies (Kenya, Infozillion (K) Ltd, Pluton ICT Ltd (Kenya), Teletech from Slovenia, Saab Grintek Technologies (South Africa) and Systor Group of Companies.The implementation of mobile number portability is part of measures that the regulator has come up with to enhance competition in the sector.The sector has four mobile operators and close to 20 million subscribers, but 78 per cent is controlled by the leading mobile provider Safaricom.Analysts say attachment by many subscribers to their user numbers has prevented millions from changing service providers despite the marked differences in pricing and quality of service offered by the different players.Retain numberCCK says number portability should enhance competition and consumer convenience in the telecommunication sector by "enabling consumers to retain their user numbers whenever they decide to change service providers."That means subscribers do not have to invest in new SIM cards or carry a number of handsets to enjoy the services of other operators.It also enables consumers to make use of alternative networks in an area where one provider has no footprint or is experiencing a network problem.
Source: http://www.businessdailyafrica.com/Company%20Industry/CCK%20cuts%20num ber%20 portability%20fee%20for%20mobile%20users/-/539550/920330/-/item/1/-/ch b9i8z/ -/index.html Sent from my BlackBerryR smartphone from Zain Kenya _______________________________________________ kictanet mailing list [email protected] http://lists.kictanet.or.ke/mailman/listinfo/kictanet
This message was sent to: [email protected] Unsubscribe or change your options at http://lists.kictanet.or.ke/mailman/options/kictanet/mureithi%40summit strate gies.co.ke
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Possibly a dumb question, but once we have number portability, I won't know if I am making a call on the same network or not, right? So no way of avoiding higher cross network charges? On 19 May 2010 07:46, muriuki mureithi <[email protected]>wrote:
Hi listers On the day MNP becomes operational, the market dynamics for the growth sector will change, Safaricom will focus on retaining their customers while the other competitors will exert their energies to entice customers out of Safaricom. For the other operators, its much cheaper to capture new customers from Safaricom than make huge investments to sensitise and educate new customers whose capacity to pay is increasingly lower . With energy focused inwards , who will grow the market and increase the national penetration? Considering that the 60% of our economy is based around Nairobi, it certainly will not make sense to focus on the rural areas where huge investments are required - instead just cannibalise the existing market and penalise the rural effort .
CCK should consider a package to go hand in hand with introduction of MNP to ensure that the market grows to bring on board the 50% who are not yet included in the mobile revolution..
Cheers Muriuki Mureithi
-----Original Message----- From: kictanet-bounces+mureithi=summitstrategies.co.ke@ lists.kictanet.or.ke [mailto:kictanet-bounces+mureithi <kictanet-bounces%2Bmureithi>= [email protected] e] On Behalf Of [email protected] Sent: 18 May 2010 15:20 To: [email protected] Cc: KICTAnet ICT Policy Discussions Subject: [kictanet] CCK cuts number portability fee for mobile user
By Okuttah MarkPosted Tuesday, May 18 2010 at 00:00
Mobile phone subscribers intending to switch their current operators but still retain their number will only pay a one off fee of Sh200 and not Sh1,000 as had earlier been proposed, the industry regulator has said.The Communications Commission of Kenya (CCK) had earlier, when seeking comments from the telecommunication operators, proposed Sh1,000 and an extra two shillings on top of the current tariffs, a fee that industry experts and telecommunication operators warned could inhibit the uptake of the service.CCK said number portability would make it easier for subscribers to retain their numCCK cuts number portability fee for mobile usersbers whenever they decide to change service providers and also enhance competition in the sector.On Friday, CCK said it had settled for a one off fee of Sh199.80, the winning bidder (Porting Access BV Netherlands) had quoted and that no other extra fee will be incurred by the subscribers apart from the prevailing tariffs charged by the operator at the time of switching over.Mobile subscribers are expected to start utilising the service before the end of the year."A one-time porting fee of Sh199.80 will be charged by porting subscriber. If there are services a subscriber still wishes to enjoy then that's enough reason why he should not port out. But a subscriber can port back to his former network if attractive services are introduced ," said Mr Mutua Muthusi, assistant director, public relations and communication."Porting service will only enable you to retain the number you were assigned by Network X while in Network Y. You will retain no relationship with your former provider if you decide to port out."Zain Kenya says other than the porting fees, there may still be other costs arising from interfacing the equipment of various operators with the data base manager, as it is not clear who will bear such costs or that of upgrades for interfacing with the database.Mr Rene Meza, the managing director of Zain Kenya, says the company has started positioning ahead of the implementation of the number portability service because it believes that customers will move to the operator that offers best value and that there are still issues to be sorted out such as interoperability of the money transfer systems."At present, the money systems of various operators are not fully integrated or interoperable. We believe it is just a matter of time before regulators, especially the Central Bank, begin to push for full integration and interoperability," said Mr Rene.Last Thursday, the operator reduced its calls to other networks to six shillings from Sh12 from 6pm to 6am and three shillings for calls made on its network.A subscriber switching or migrating from operator X to Y can only switch back to his previous operator after paying another similar porting amount.Once a subscriber has crossed over to another network, he cannot enjoy any of the services provided by the former operator.This means that if a subscriber switches from operator X to Y and is travelling abroad, the subscriber will be charged roaming charges by the operator he has migrated to and not what the former operator was charging.This also touches on customer care services or any complaint that the subscriber may want to raise about network quality or pricing.Porting Access BV Netherlands clinched the deal, beating Seven Seas Technologies (Kenya, Infozillion (K) Ltd, Pluton ICT Ltd (Kenya), Teletech from Slovenia, Saab Grintek Technologies (South Africa) and Systor Group of Companies.The implementation of mobile number portability is part of measures that the regulator has come up with to enhance competition in the sector.The sector has four mobile operators and close to 20 million subscribers, but 78 per cent is controlled by the leading mobile provider Safaricom.Analysts say attachment by many subscribers to their user numbers has prevented millions from changing service providers despite the marked differences in pricing and quality of service offered by the different players.Retain numberCCK says number portability should enhance competition and consumer convenience in the telecommunication sector by "enabling consumers to retain their user numbers whenever they decide to change service providers."That means subscribers do not have to invest in new SIM cards or carry a number of handsets to enjoy the services of other operators.It also enables consumers to make use of alternative networks in an area where one provider has no footprint or is experiencing a network problem.
Source:
http://www.businessdailyafrica.com/Company%20Industry/CCK%20cuts%20number%20
portability%20fee%20for%20mobile%20users/-/539550/920330/-/item/1/-/chb9i8z/ -/index.html<http://www.businessdailyafrica.com/Company%20Industry/CCK%20cuts%20number%20%0Aportability%20fee%20for%20mobile%20users/-/539550/920330/-/item/1/-/chb9i8z/%0A-/index.html> Sent from my BlackBerryR smartphone from Zain Kenya _______________________________________________ kictanet mailing list [email protected] http://lists.kictanet.or.ke/mailman/listinfo/kictanet
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http://lists.kictanet.or.ke/mailman/options/kictanet/mureithi%40summitstrate gies.co.ke
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-- Andrea Bohnstedt Publisher +254 720 960 322 www.ratio-magazine.com
absolutely, the assumption is that the competition would lower the price such that on-net tarrif is close to or similar to cross network tarrif ________________________________ From: [email protected] [mailto:[email protected]] On Behalf Of Andrea Bohnstedt Sent: Wednesday, May 19, 2010 12:55 PM To: Edith Adera Cc: KICTAnet ICT Policy Discussions Subject: Re: [kictanet] CCK cuts number portability fee for mobile user Possibly a dumb question, but once we have number portability, I won't know if I am making a call on the same network or not, right? So no way of avoiding higher cross network charges? On 19 May 2010 07:46, muriuki mureithi <[email protected]<mailto:[email protected]>> wrote: Hi listers On the day MNP becomes operational, the market dynamics for the growth sector will change, Safaricom will focus on retaining their customers while the other competitors will exert their energies to entice customers out of Safaricom. For the other operators, its much cheaper to capture new customers from Safaricom than make huge investments to sensitise and educate new customers whose capacity to pay is increasingly lower . With energy focused inwards , who will grow the market and increase the national penetration? Considering that the 60% of our economy is based around Nairobi, it certainly will not make sense to focus on the rural areas where huge investments are required - instead just cannibalise the existing market and penalise the rural effort . CCK should consider a package to go hand in hand with introduction of MNP to ensure that the market grows to bring on board the 50% who are not yet included in the mobile revolution.. Cheers Muriuki Mureithi -----Original Message----- From: kictanet-bounces+mureithi=summitstrategies.co.ke<http://summitstrategies.co.ke>@lists.kictanet.or.ke<http://lists.kictanet.or.ke> [mailto:kictanet-bounces+mureithi<mailto:kictanet-bounces%2Bmureithi>=summitstrategies.co.ke<http://summitstrategies.co.ke>@lists.kictanet.or.k e] On Behalf Of [email protected]<mailto:[email protected]> Sent: 18 May 2010 15:20 To: [email protected]<mailto:[email protected]> Cc: KICTAnet ICT Policy Discussions Subject: [kictanet] CCK cuts number portability fee for mobile user By Okuttah MarkPosted Tuesday, May 18 2010 at 00:00 Mobile phone subscribers intending to switch their current operators but still retain their number will only pay a one off fee of Sh200 and not Sh1,000 as had earlier been proposed, the industry regulator has said.The Communications Commission of Kenya (CCK) had earlier, when seeking comments from the telecommunication operators, proposed Sh1,000 and an extra two shillings on top of the current tariffs, a fee that industry experts and telecommunication operators warned could inhibit the uptake of the service.CCK said number portability would make it easier for subscribers to retain their numCCK cuts number portability fee for mobile usersbers whenever they decide to change service providers and also enhance competition in the sector.On Friday, CCK said it had settled for a one off fee of Sh199.80, the winning bidder (Porting Access BV Netherlands) had quoted and that no other extra fee will be incurred by the subscribers apart from the prevailing tariffs charged by the operator at the time of switching over.Mobile subscribers are expected to start utilising the service before the end of the year."A one-time porting fee of Sh199.80 will be charged by porting subscriber. If there are services a subscriber still wishes to enjoy then that's enough reason why he should not port out. But a subscriber can port back to his former network if attractive services are introduced ," said Mr Mutua Muthusi, assistant director, public relations and communication."Porting service will only enable you to retain the number you were assigned by Network X while in Network Y. You will retain no relationship with your former provider if you decide to port out."Zain Kenya says other than the porting fees, there may still be other costs arising from interfacing the equipment of various operators with the data base manager, as it is not clear who will bear such costs or that of upgrades for interfacing with the database.Mr Rene Meza, the managing director of Zain Kenya, says the company has started positioning ahead of the implementation of the number portability service because it believes that customers will move to the operator that offers best value and that there are still issues to be sorted out such as interoperability of the money transfer systems."At present, the money systems of various operators are not fully integrated or interoperable. We believe it is just a matter of time before regulators, especially the Central Bank, begin to push for full integration and interoperability," said Mr Rene.Last Thursday, the operator reduced its calls to other networks to six shillings from Sh12 from 6pm to 6am and three shillings for calls made on its network.A subscriber switching or migrating from operator X to Y can only switch back to his previous operator after paying another similar porting amount.Once a subscriber has crossed over to another network, he cannot enjoy any of the services provided by the former operator.This means that if a subscriber switches from operator X to Y and is travelling abroad, the subscriber will be charged roaming charges by the operator he has migrated to and not what the former operator was charging.This also touches on customer care services or any complaint that the subscriber may want to raise about network quality or pricing.Porting Access BV Netherlands clinched the deal, beating Seven Seas Technologies (Kenya, Infozillion (K) Ltd, Pluton ICT Ltd (Kenya), Teletech from Slovenia, Saab Grintek Technologies (South Africa) and Systor Group of Companies.The implementation of mobile number portability is part of measures that the regulator has come up with to enhance competition in the sector.The sector has four mobile operators and close to 20 million subscribers, but 78 per cent is controlled by the leading mobile provider Safaricom.Analysts say attachment by many subscribers to their user numbers has prevented millions from changing service providers despite the marked differences in pricing and quality of service offered by the different players.Retain numberCCK says number portability should enhance competition and consumer convenience in the telecommunication sector by "enabling consumers to retain their user numbers whenever they decide to change service providers."That means subscribers do not have to invest in new SIM cards or carry a number of handsets to enjoy the services of other operators.It also enables consumers to make use of alternative networks in an area where one provider has no footprint or is experiencing a network problem. Source: http://www.businessdailyafrica.com/Company%20Industry/CCK%20cuts%20number%20 portability%20fee%20for%20mobile%20users/-/539550/920330/-/item/1/-/chb9i8z/ -/index.html<http://www.businessdailyafrica.com/Company%20Industry/CCK%20cuts%20number%20%0Aportability%20fee%20for%20mobile%20users/-/539550/920330/-/item/1/-/chb9i8z/%0A-/index.html> Sent from my BlackBerryR smartphone from Zain Kenya _______________________________________________ kictanet mailing list [email protected]<mailto:[email protected]> http://lists.kictanet.or.ke/mailman/listinfo/kictanet This message was sent to: [email protected]<mailto:[email protected]> Unsubscribe or change your options at http://lists.kictanet.or.ke/mailman/options/kictanet/mureithi%40summitstrate gies.co.ke<http://gies.co.ke> _______________________________________________ kictanet mailing list [email protected]<mailto:[email protected]> http://lists.kictanet.or.ke/mailman/listinfo/kictanet This message was sent to: [email protected]<mailto:[email protected]> Unsubscribe or change your options at http://lists.kictanet.or.ke/mailman/options/kictanet/andrea.bohnstedt%40rati... -- Andrea Bohnstedt Publisher +254 720 960 322 www.ratio-magazine.com<http://www.ratio-magazine.com>
@Andrea, the way i understand number portability (and i wish the guys in the industry/regulation could confirm) is that me as a Safcom subscriber, would approach Zain and tell them I am tired of the high costs and want to shift. Zain would then record my Safcom number and do some Backoffice operations with Safcom/Regulator which will conclude with them signing me up as their (Zain) customer WITHOUT me changing from my Safaricom (072xxxx) number to their Zain number. As a customer I wont have to worry about these back office technical and administrative exchanges. What matters is that from that point going forward, I will be a Zain customer without losing my number and by extension, I avoid the need to inform my 1,000+ contacts of my new number - which according to theory is one the key barriers to customer migration. So to answer your question - will you know which network you are on? -yes, because you will be legally and businesswise a Zain customer. And so Zain Intra and Extra-network calls tariffs will apply -both of which have come down anyway :-(, someone from Zain needs to pay me for this free marketing. The only problem ofcourse will be what happens to your M-Pesa, M-Kesho and M-Whatever comes up from the endless innovation of Safaricom. If Number portability is allowing you to migrate voice only, then its impact would be quite minimal. Infact Safcom may harvest some customers instead?....Sam Gatere has already asked about this and hope someone gives us an answer. ... walu. --- On Wed, 5/19/10, Andrea Bohnstedt <[email protected]> wrote: From: Andrea Bohnstedt <[email protected]> Subject: Re: [kictanet] CCK cuts number portability fee for mobile user To: [email protected] Cc: "KICTAnet ICT Policy Discussions" <[email protected]> Date: Wednesday, May 19, 2010, 1:54 PM Possibly a dumb question, but once we have number portability, I won't know if I am making a call on the same network or not, right? So no way of avoiding higher cross network charges? On 19 May 2010 07:46, muriuki mureithi <[email protected]> wrote: Hi listers On the day MNP becomes operational, the market dynamics for the growth sector will change, Safaricom will focus on retaining their customers while the other competitors will exert their energies to entice customers out of Safaricom. For the other operators, its much cheaper to capture new customers from Safaricom than make huge investments to sensitise and educate new customers whose capacity to pay is increasingly lower . With energy focused inwards , who will grow the market and increase the national penetration? Considering that the 60% of our economy is based around Nairobi, it certainly will not make sense to focus on the rural areas where huge investments are required - instead just cannibalise the existing market and penalise the rural effort . CCK should consider a package to go hand in hand with introduction of MNP to ensure that the market grows to bring on board the 50% who are not yet included in the mobile revolution.. Cheers Muriuki Mureithi -----Original Message----- From: kictanet-bounces+mureithi=summitstrategies.co.ke@lists.kictanet.or.ke [mailto:kictanet-bounces+mureithi=summitstrategies.co.ke@lists.kictanet.or.k e] On Behalf Of [email protected] Sent: 18 May 2010 15:20 To: [email protected] Cc: KICTAnet ICT Policy Discussions Subject: [kictanet] CCK cuts number portability fee for mobile user By Okuttah MarkPosted Tuesday, May 18 2010 at 00:00 Mobile phone subscribers intending to switch their current operators but still retain their number will only pay a one off fee of Sh200 and not Sh1,000 as had earlier been proposed, the industry regulator has said.The Communications Commission of Kenya (CCK) had earlier, when seeking comments from the telecommunication operators, proposed Sh1,000 and an extra two shillings on top of the current tariffs, a fee that industry experts and telecommunication operators warned could inhibit the uptake of the service.CCK said number portability would make it easier for subscribers to retain their numCCK cuts number portability fee for mobile usersbers whenever they decide to change service providers and also enhance competition in the sector.On Friday, CCK said it had settled for a one off fee of Sh199.80, the winning bidder (Porting Access BV Netherlands) had quoted and that no other extra fee will be incurred by the subscribers apart from the prevailing tariffs charged by the operator at the time of switching over.Mobile subscribers are expected to start utilising the service before the end of the year."A one-time porting fee of Sh199.80 will be charged by porting subscriber. If there are services a subscriber still wishes to enjoy then that's enough reason why he should not port out. But a subscriber can port back to his former network if attractive services are introduced ," said Mr Mutua Muthusi, assistant director, public relations and communication."Porting service will only enable you to retain the number you were assigned by Network X while in Network Y. You will retain no relationship with your former provider if you decide to port out."Zain Kenya says other than the porting fees, there may still be other costs arising from interfacing the equipment of various operators with the data base manager, as it is not clear who will bear such costs or that of upgrades for interfacing with the database.Mr Rene Meza, the managing director of Zain Kenya, says the company has started positioning ahead of the implementation of the number portability service because it believes that customers will move to the operator that offers best value and that there are still issues to be sorted out such as interoperability of the money transfer systems."At present, the money systems of various operators are not fully integrated or interoperable. We believe it is just a matter of time before regulators, especially the Central Bank, begin to push for full integration and interoperability," said Mr Rene.Last Thursday, the operator reduced its calls to other networks to six shillings from Sh12 from 6pm to 6am and three shillings for calls made on its network.A subscriber switching or migrating from operator X to Y can only switch back to his previous operator after paying another similar porting amount.Once a subscriber has crossed over to another network, he cannot enjoy any of the services provided by the former operator.This means that if a subscriber switches from operator X to Y and is travelling abroad, the subscriber will be charged roaming charges by the operator he has migrated to and not what the former operator was charging.This also touches on customer care services or any complaint that the subscriber may want to raise about network quality or pricing.Porting Access BV Netherlands clinched the deal, beating Seven Seas Technologies (Kenya, Infozillion (K) Ltd, Pluton ICT Ltd (Kenya), Teletech from Slovenia, Saab Grintek Technologies (South Africa) and Systor Group of Companies.The implementation of mobile number portability is part of measures that the regulator has come up with to enhance competition in the sector.The sector has four mobile operators and close to 20 million subscribers, but 78 per cent is controlled by the leading mobile provider Safaricom.Analysts say attachment by many subscribers to their user numbers has prevented millions from changing service providers despite the marked differences in pricing and quality of service offered by the different players.Retain numberCCK says number portability should enhance competition and consumer convenience in the telecommunication sector by "enabling consumers to retain their user numbers whenever they decide to change service providers."That means subscribers do not have to invest in new SIM cards or carry a number of handsets to enjoy the services of other operators.It also enables consumers to make use of alternative networks in an area where one provider has no footprint or is experiencing a network problem. Source: http://www.businessdailyafrica.com/Company%20Industry/CCK%20cuts%20number%20 portability%20fee%20for%20mobile%20users/-/539550/920330/-/item/1/-/chb9i8z/ -/index.html Sent from my BlackBerryR smartphone from Zain Kenya _______________________________________________ kictanet mailing list [email protected] http://lists.kictanet.or.ke/mailman/listinfo/kictanet This message was sent to: [email protected] Unsubscribe or change your options at http://lists.kictanet.or.ke/mailman/options/kictanet/mureithi%40summitstrate gies.co.ke _______________________________________________ kictanet mailing list [email protected] http://lists.kictanet.or.ke/mailman/listinfo/kictanet This message was sent to: [email protected] Unsubscribe or change your options at http://lists.kictanet.or.ke/mailman/options/kictanet/andrea.bohnstedt%40rati... -- Andrea Bohnstedt Publisher +254 720 960 322 www.ratio-magazine.com -----Inline Attachment Follows----- _______________________________________________ kictanet mailing list [email protected] http://lists.kictanet.or.ke/mailman/listinfo/kictanet This message was sent to: [email protected] Unsubscribe or change your options at http://lists.kictanet.or.ke/mailman/options/kictanet/jwalu%40yahoo.com
Walu, Using your analogy, I supose Andrea's concern would be: "what happens to those folks on Safaricom who've been calling you all along; ostensibly because you were on Safaricom (same network as they)." Assuming high cross-network charges, would they have any means of knowing that you no longer belong to Safaricom?
On Wed, May 19, 2010 at 3:03 PM, Tony Likhanga <[email protected]> wrote:
Walu,
Using your analogy, I supose Andrea's concern would be: "what happens to those folks on Safaricom who've been calling you all along; ostensibly because you were on Safaricom (same network as they)."
Assuming high cross-network charges, would they have any means of knowing that you no longer belong to Safaricom?
Someone will see a business opportunity and code an app for that...any iHubbers/iLabbers listening? -- Cheers, McTim "A name indicates what we seek. An address indicates where it is. A route indicates how we get there." Jon Postel
interesting qtn. the quick answer is that your friends in Safcom wouldnt know you have shifted to Zain for the simple reason that you still have the same Safcom number. And so THEY will be hit by the higher cross network call tariffs... So unless you ALL Vuka, there will be issues to deal with... walu. --- On Wed, 5/19/10, Tony Likhanga <[email protected]> wrote: From: Tony Likhanga <[email protected]> Subject: Re: [kictanet] CCK cuts number portability fee for mobile user To: "Walubengo J" <[email protected]> Cc: "KICTAnet ICT Policy Discussions" <[email protected]> Date: Wednesday, May 19, 2010, 4:03 PM Walu, Using your analogy, I supose Andrea's concern would be: "what happens to those folks on Safaricom who've been calling you all along; ostensibly because you were on Safaricom (same network as they)." Assuming high cross-network charges, would they have any means of knowing that you no longer belong to Safaricom?
That's not what I meant. Of course I know which network *I* am on - I may be dopey at times, but not that out of my mind that I don't remember which network I'm on. But if there's no longer any certainty that 072... is Safcom, and 073... is Zain, then I don't know whether I'm calling someone on the same network (cheaper) or someone on another network (more expensive). And no, even if tariffs come down, they won't be the same - makes no sense because there's the interconnect charge. On 19 May 2010 14:54, Walubengo J <[email protected]> wrote:
@Andrea,
the way i understand number portability (and i wish the guys in the industry/regulation could confirm) is that me as a Safcom subscriber, would approach Zain and tell them I am tired of the high costs and want to shift.
Zain would then record my Safcom number and do some Backoffice operations with Safcom/Regulator which will conclude with them signing me up as their (Zain) customer WITHOUT me changing from my Safaricom (072xxxx) number to their Zain number. As a customer I wont have to worry about these back office technical and administrative exchanges.
What matters is that from that point going forward, I will be a Zain customer without losing my number and by extension, I avoid the need to inform my 1,000+ contacts of my new number - which according to theory is one the key barriers to customer migration. So to answer your question - will you know which network you are on? -yes, because you will be legally and businesswise a Zain customer. And so Zain Intra and Extra-network calls tariffs will apply -both of which have come down anyway :-(, someone from Zain needs to pay me for this free marketing.
The only problem ofcourse will be what happens to your M-Pesa, M-Kesho and M-Whatever comes up from the endless innovation of Safaricom. If Number portability is allowing you to migrate voice only, then its impact would be quite minimal. Infact Safcom may harvest some customers instead?....Sam Gatere has already asked about this and hope someone gives us an answer. ...
walu.
--- On *Wed, 5/19/10, Andrea Bohnstedt < [email protected]>* wrote:
From: Andrea Bohnstedt <[email protected]> Subject: Re: [kictanet] CCK cuts number portability fee for mobile user To: [email protected]
Cc: "KICTAnet ICT Policy Discussions" <[email protected]> Date: Wednesday, May 19, 2010, 1:54 PM
Possibly a dumb question, but once we have number portability, I won't know if I am making a call on the same network or not, right? So no way of avoiding higher cross network charges?
On 19 May 2010 07:46, muriuki mureithi <[email protected]<http://mc/[email protected]>
wrote:
Hi listers On the day MNP becomes operational, the market dynamics for the growth sector will change, Safaricom will focus on retaining their customers while the other competitors will exert their energies to entice customers out of Safaricom. For the other operators, its much cheaper to capture new customers from Safaricom than make huge investments to sensitise and educate new customers whose capacity to pay is increasingly lower . With energy focused inwards , who will grow the market and increase the national penetration? Considering that the 60% of our economy is based around Nairobi, it certainly will not make sense to focus on the rural areas where huge investments are required - instead just cannibalise the existing market and penalise the rural effort .
CCK should consider a package to go hand in hand with introduction of MNP to ensure that the market grows to bring on board the 50% who are not yet included in the mobile revolution..
Cheers Muriuki Mureithi
-----Original Message----- From: kictanet-bounces+mureithi=summitstrategies.co.ke@ lists.kictanet.or.ke [mailto:kictanet-bounces+mureithi<http://mc/compose?to=kictanet-bounces%2Bmureithi> [email protected] e] On Behalf Of [email protected] <http://mc/[email protected]> Sent: 18 May 2010 15:20 To: [email protected]<http://mc/[email protected]> Cc: KICTAnet ICT Policy Discussions Subject: [kictanet] CCK cuts number portability fee for mobile user
By Okuttah MarkPosted Tuesday, May 18 2010 at 00:00
Mobile phone subscribers intending to switch their current operators but still retain their number will only pay a one off fee of Sh200 and not Sh1,000 as had earlier been proposed, the industry regulator has said.The Communications Commission of Kenya (CCK) had earlier, when seeking comments from the telecommunication operators, proposed Sh1,000 and an extra two shillings on top of the current tariffs, a fee that industry experts and telecommunication operators warned could inhibit the uptake of the service.CCK said number portability would make it easier for subscribers to retain their numCCK cuts number portability fee for mobile usersbers whenever they decide to change service providers and also enhance competition in the sector.On Friday, CCK said it had settled for a one off fee of Sh199.80, the winning bidder (Porting Access BV Netherlands) had quoted and that no other extra fee will be incurred by the subscribers apart from the prevailing tariffs charged by the operator at the time of switching over.Mobile subscribers are expected to start utilising the service before the end of the year."A one-time porting fee of Sh199.80 will be charged by porting subscriber. If there are services a subscriber still wishes to enjoy then that's enough reason why he should not port out. But a subscriber can port back to his former network if attractive services are introduced ," said Mr Mutua Muthusi, assistant director, public relations and communication."Porting service will only enable you to retain the number you were assigned by Network X while in Network Y. You will retain no relationship with your former provider if you decide to port out."Zain Kenya says other than the porting fees, there may still be other costs arising from interfacing the equipment of various operators with the data base manager, as it is not clear who will bear such costs or that of upgrades for interfacing with the database.Mr Rene Meza, the managing director of Zain Kenya, says the company has started positioning ahead of the implementation of the number portability service because it believes that customers will move to the operator that offers best value and that there are still issues to be sorted out such as interoperability of the money transfer systems."At present, the money systems of various operators are not fully integrated or interoperable. We believe it is just a matter of time before regulators, especially the Central Bank, begin to push for full integration and interoperability," said Mr Rene.Last Thursday, the operator reduced its calls to other networks to six shillings from Sh12 from 6pm to 6am and three shillings for calls made on its network.A subscriber switching or migrating from operator X to Y can only switch back to his previous operator after paying another similar porting amount.Once a subscriber has crossed over to another network, he cannot enjoy any of the services provided by the former operator.This means that if a subscriber switches from operator X to Y and is travelling abroad, the subscriber will be charged roaming charges by the operator he has migrated to and not what the former operator was charging.This also touches on customer care services or any complaint that the subscriber may want to raise about network quality or pricing.Porting Access BV Netherlands clinched the deal, beating Seven Seas Technologies (Kenya, Infozillion (K) Ltd, Pluton ICT Ltd (Kenya), Teletech from Slovenia, Saab Grintek Technologies (South Africa) and Systor Group of Companies.The implementation of mobile number portability is part of measures that the regulator has come up with to enhance competition in the sector.The sector has four mobile operators and close to 20 million subscribers, but 78 per cent is controlled by the leading mobile provider Safaricom.Analysts say attachment by many subscribers to their user numbers has prevented millions from changing service providers despite the marked differences in pricing and quality of service offered by the different players.Retain numberCCK says number portability should enhance competition and consumer convenience in the telecommunication sector by "enabling consumers to retain their user numbers whenever they decide to change service providers."That means subscribers do not have to invest in new SIM cards or carry a number of handsets to enjoy the services of other operators.It also enables consumers to make use of alternative networks in an area where one provider has no footprint or is experiencing a network problem.
Source:
http://www.businessdailyafrica.com/Company%20Industry/CCK%20cuts%20number%20
portability%20fee%20for%20mobile%20users/-/539550/920330/-/item/1/-/chb9i8z/ -/index.html<http://www.businessdailyafrica.com/Company%20Industry/CCK%20cuts%20number%20%0Aportability%20fee%20for%20mobile%20users/-/539550/920330/-/item/1/-/chb9i8z/%0A-/index.html> Sent from my BlackBerryR smartphone from Zain Kenya _______________________________________________ kictanet mailing list [email protected]<http://mc/[email protected]> http://lists.kictanet.or.ke/mailman/listinfo/kictanet
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Andrea, my bad, as a teacher, i always assume maximum ignorance from the enquirer...but not to worry, just ignore the lesson 101... walu. --- On Wed, 5/19/10, Andrea Bohnstedt <[email protected]> wrote: From: Andrea Bohnstedt <[email protected]> Subject: Re: [kictanet] CCK cuts number portability fee for mobile user To: "Walubengo J" <[email protected]> Cc: "KICTAnet ICT Policy Discussions" <[email protected]> Date: Wednesday, May 19, 2010, 4:06 PM That's not what I meant. Of course I know which network *I* am on - I may be dopey at times, but not that out of my mind that I don't remember which network I'm on. But if there's no longer any certainty that 072... is Safcom, and 073... is Zain, then I don't know whether I'm calling someone on the same network (cheaper) or someone on another network (more expensive). And no, even if tariffs come down, they won't be the same - makes no sense because there's the interconnect charge. On 19 May 2010 14:54, Walubengo J <[email protected]> wrote: @Andrea, the way i understand number portability (and i wish the guys in the industry/regulation could confirm) is that me as a Safcom subscriber, would approach Zain and tell them I am tired of the high costs and want to shift. Zain would then record my Safcom number and do some Backoffice operations with Safcom/Regulator which will conclude with them signing me up as their (Zain) customer WITHOUT me changing from my Safaricom (072xxxx) number to their Zain number. As a customer I wont have to worry about these back office technical and administrative exchanges. What matters is that from that point going forward, I will be a Zain customer without losing my number and by extension, I avoid the need to inform my 1,000+ contacts of my new number - which according to theory is one the key barriers to customer migration. So to answer your question - will you know which network you are on? -yes, because you will be legally and businesswise a Zain customer. And so Zain Intra and Extra-network calls tariffs will apply -both of which have come down anyway :-(, someone from Zain needs to pay me for this free marketing. The only problem ofcourse will be what happens to your M-Pesa, M-Kesho and M-Whatever comes up from the endless innovation of Safaricom. If Number portability is allowing you to migrate voice only, then its impact would be quite minimal. Infact Safcom may harvest some customers instead?....Sam Gatere has already asked about this and hope someone gives us an answer. ... walu. --- On Wed, 5/19/10, Andrea Bohnstedt <[email protected]> wrote: From: Andrea Bohnstedt <[email protected]> Subject: Re: [kictanet] CCK cuts number portability fee for mobile user To: [email protected] Cc: "KICTAnet ICT Policy Discussions" <[email protected]> Date: Wednesday, May 19, 2010, 1:54 PM Possibly a dumb question, but once we have number portability, I won't know if I am making a call on the same network or not, right? So no way of avoiding higher cross network charges? On 19 May 2010 07:46, muriuki mureithi <[email protected]> wrote: Hi listers On the day MNP becomes operational, the market dynamics for the growth sector will change, Safaricom will focus on retaining their customers while the other competitors will exert their energies to entice customers out of Safaricom. For the other operators, its much cheaper to capture new customers from Safaricom than make huge investments to sensitise and educate new customers whose capacity to pay is increasingly lower . With energy focused inwards , who will grow the market and increase the national penetration? Considering that the 60% of our economy is based around Nairobi, it certainly will not make sense to focus on the rural areas where huge investments are required - instead just cannibalise the existing market and penalise the rural effort . CCK should consider a package to go hand in hand with introduction of MNP to ensure that the market grows to bring on board the 50% who are not yet included in the mobile revolution.. Cheers Muriuki Mureithi -----Original Message----- From: kictanet-bounces+mureithi=summitstrategies.co.ke@lists.kictanet.or.ke [mailto:kictanet-bounces+mureithi=summitstrategies.co.ke@lists.kictanet.or.k e] On Behalf Of [email protected] Sent: 18 May 2010 15:20 To: [email protected] Cc: KICTAnet ICT Policy Discussions Subject: [kictanet] CCK cuts number portability fee for mobile user By Okuttah MarkPosted Tuesday, May 18 2010 at 00:00 Mobile phone subscribers intending to switch their current operators but still retain their number will only pay a one off fee of Sh200 and not Sh1,000 as had earlier been proposed, the industry regulator has said.The Communications Commission of Kenya (CCK) had earlier, when seeking comments from the telecommunication operators, proposed Sh1,000 and an extra two shillings on top of the current tariffs, a fee that industry experts and telecommunication operators warned could inhibit the uptake of the service.CCK said number portability would make it easier for subscribers to retain their numCCK cuts number portability fee for mobile usersbers whenever they decide to change service providers and also enhance competition in the sector.On Friday, CCK said it had settled for a one off fee of Sh199.80, the winning bidder (Porting Access BV Netherlands) had quoted and that no other extra fee will be incurred by the subscribers apart from the prevailing tariffs charged by the operator at the time of switching over.Mobile subscribers are expected to start utilising the service before the end of the year."A one-time porting fee of Sh199.80 will be charged by porting subscriber. If there are services a subscriber still wishes to enjoy then that's enough reason why he should not port out. But a subscriber can port back to his former network if attractive services are introduced ," said Mr Mutua Muthusi, assistant director, public relations and communication."Porting service will only enable you to retain the number you were assigned by Network X while in Network Y. You will retain no relationship with your former provider if you decide to port out."Zain Kenya says other than the porting fees, there may still be other costs arising from interfacing the equipment of various operators with the data base manager, as it is not clear who will bear such costs or that of upgrades for interfacing with the database.Mr Rene Meza, the managing director of Zain Kenya, says the company has started positioning ahead of the implementation of the number portability service because it believes that customers will move to the operator that offers best value and that there are still issues to be sorted out such as interoperability of the money transfer systems."At present, the money systems of various operators are not fully integrated or interoperable. We believe it is just a matter of time before regulators, especially the Central Bank, begin to push for full integration and interoperability," said Mr Rene.Last Thursday, the operator reduced its calls to other networks to six shillings from Sh12 from 6pm to 6am and three shillings for calls made on its network.A subscriber switching or migrating from operator X to Y can only switch back to his previous operator after paying another similar porting amount.Once a subscriber has crossed over to another network, he cannot enjoy any of the services provided by the former operator.This means that if a subscriber switches from operator X to Y and is travelling abroad, the subscriber will be charged roaming charges by the operator he has migrated to and not what the former operator was charging.This also touches on customer care services or any complaint that the subscriber may want to raise about network quality or pricing.Porting Access BV Netherlands clinched the deal, beating Seven Seas Technologies (Kenya, Infozillion (K) Ltd, Pluton ICT Ltd (Kenya), Teletech from Slovenia, Saab Grintek Technologies (South Africa) and Systor Group of Companies.The implementation of mobile number portability is part of measures that the regulator has come up with to enhance competition in the sector.The sector has four mobile operators and close to 20 million subscribers, but 78 per cent is controlled by the leading mobile provider Safaricom.Analysts say attachment by many subscribers to their user numbers has prevented millions from changing service providers despite the marked differences in pricing and quality of service offered by the different players.Retain numberCCK says number portability should enhance competition and consumer convenience in the telecommunication sector by "enabling consumers to retain their user numbers whenever they decide to change service providers."That means subscribers do not have to invest in new SIM cards or carry a number of handsets to enjoy the services of other operators.It also enables consumers to make use of alternative networks in an area where one provider has no footprint or is experiencing a network problem. Source: http://www.businessdailyafrica.com/Company%20Industry/CCK%20cuts%20number%20 portability%20fee%20for%20mobile%20users/-/539550/920330/-/item/1/-/chb9i8z/ -/index.html Sent from my BlackBerryR smartphone from Zain Kenya _______________________________________________ kictanet mailing list [email protected] http://lists.kictanet.or.ke/mailman/listinfo/kictanet This message was sent to: [email protected] Unsubscribe or change your options at http://lists.kictanet.or.ke/mailman/options/kictanet/mureithi%40summitstrate gies.co.ke _______________________________________________ kictanet mailing list [email protected] http://lists.kictanet.or.ke/mailman/listinfo/kictanet This message was sent to: [email protected] Unsubscribe or change your options at http://lists.kictanet.or.ke/mailman/options/kictanet/andrea.bohnstedt%40rati... -- Andrea Bohnstedt Publisher +254 720 960 322 www.ratio-magazine.com -----Inline Attachment Follows----- _______________________________________________ kictanet mailing list [email protected] http://lists.kictanet.or.ke/mailman/listinfo/kictanet This message was sent to: [email protected] Unsubscribe or change your options at http://lists.kictanet.or.ke/mailman/options/kictanet/jwalu%40yahoo.com -- Andrea Bohnstedt Publisher +254 720 960 322 www.ratio-magazine.com
Dear all, and this is where actually the strategic importance of MNP lies. The strategy of charging higher tariffs to other networks and lower charges within its own network which benefits the market leader will come to its end / or at least be weakened (since the calling party doesnt know anymore whether it is an on-net or offnet call!) Gerhard May On Wed, May 19, 2010 at 3:22 PM, Walubengo J <[email protected]> wrote:
Andrea, my bad,
as a teacher, i always assume maximum ignorance from the enquirer...but not to worry, just ignore the lesson 101...
walu.
--- On *Wed, 5/19/10, Andrea Bohnstedt < [email protected]>* wrote:
From: Andrea Bohnstedt <[email protected]> Subject: Re: [kictanet] CCK cuts number portability fee for mobile user To: "Walubengo J" <[email protected]>
Cc: "KICTAnet ICT Policy Discussions" <[email protected]> Date: Wednesday, May 19, 2010, 4:06 PM
That's not what I meant. Of course I know which network *I* am on - I may be dopey at times, but not that out of my mind that I don't remember which network I'm on. But if there's no longer any certainty that 072... is Safcom, and 073... is Zain, then I don't know whether I'm calling someone on the same network (cheaper) or someone on another network (more expensive). And no, even if tariffs come down, they won't be the same - makes no sense because there's the interconnect charge.
On 19 May 2010 14:54, Walubengo J <[email protected]<http://mc/[email protected]>
wrote:
@Andrea,
the way i understand number portability (and i wish the guys in the industry/regulation could confirm) is that me as a Safcom subscriber, would approach Zain and tell them I am tired of the high costs and want to shift.
Zain would then record my Safcom number and do some Backoffice operations with Safcom/Regulator which will conclude with them signing me up as their (Zain) customer WITHOUT me changing from my Safaricom (072xxxx) number to their Zain number. As a customer I wont have to worry about these back office technical and administrative exchanges.
What matters is that from that point going forward, I will be a Zain customer without losing my number and by extension, I avoid the need to inform my 1,000+ contacts of my new number - which according to theory is one the key barriers to customer migration. So to answer your question - will you know which network you are on? -yes, because you will be legally and businesswise a Zain customer. And so Zain Intra and Extra-network calls tariffs will apply -both of which have come down anyway :-(, someone from Zain needs to pay me for this free marketing.
The only problem ofcourse will be what happens to your M-Pesa, M-Kesho and M-Whatever comes up from the endless innovation of Safaricom. If Number portability is allowing you to migrate voice only, then its impact would be quite minimal. Infact Safcom may harvest some customers instead?....Sam Gatere has already asked about this and hope someone gives us an answer. ...
walu.
--- On *Wed, 5/19/10, Andrea Bohnstedt < [email protected]<http://mc/[email protected]>
* wrote:
From: Andrea Bohnstedt <[email protected]<http://mc/[email protected]>
Subject: Re: [kictanet] CCK cuts number portability fee for mobile user To: [email protected] <http://mc/[email protected]>
Cc: "KICTAnet ICT Policy Discussions" <[email protected]<http://mc/[email protected]>
Date: Wednesday, May 19, 2010, 1:54 PM
Possibly a dumb question, but once we have number portability, I won't know if I am making a call on the same network or not, right? So no way of avoiding higher cross network charges?
On 19 May 2010 07:46, muriuki mureithi <[email protected]<http://mc/[email protected]>
wrote:
Hi listers On the day MNP becomes operational, the market dynamics for the growth sector will change, Safaricom will focus on retaining their customers while the other competitors will exert their energies to entice customers out of Safaricom. For the other operators, its much cheaper to capture new customers from Safaricom than make huge investments to sensitise and educate new customers whose capacity to pay is increasingly lower . With energy focused inwards , who will grow the market and increase the national penetration? Considering that the 60% of our economy is based around Nairobi, it certainly will not make sense to focus on the rural areas where huge investments are required - instead just cannibalise the existing market and penalise the rural effort .
CCK should consider a package to go hand in hand with introduction of MNP to ensure that the market grows to bring on board the 50% who are not yet included in the mobile revolution..
Cheers Muriuki Mureithi
-----Original Message----- From: kictanet-bounces+mureithi=summitstrategies.co.ke@ lists.kictanet.or.ke [mailto:kictanet-bounces+mureithi<http://mc/compose?to=kictanet-bounces%2Bmureithi> [email protected] e] On Behalf Of [email protected] <http://mc/[email protected]> Sent: 18 May 2010 15:20 To: [email protected]<http://mc/[email protected]> Cc: KICTAnet ICT Policy Discussions Subject: [kictanet] CCK cuts number portability fee for mobile user
By Okuttah MarkPosted Tuesday, May 18 2010 at 00:00
Mobile phone subscribers intending to switch their current operators but still retain their number will only pay a one off fee of Sh200 and not Sh1,000 as had earlier been proposed, the industry regulator has said.The Communications Commission of Kenya (CCK) had earlier, when seeking comments from the telecommunication operators, proposed Sh1,000 and an extra two shillings on top of the current tariffs, a fee that industry experts and telecommunication operators warned could inhibit the uptake of the service.CCK said number portability would make it easier for subscribers to retain their numCCK cuts number portability fee for mobile usersbers whenever they decide to change service providers and also enhance competition in the sector.On Friday, CCK said it had settled for a one off fee of Sh199.80, the winning bidder (Porting Access BV Netherlands) had quoted and that no other extra fee will be incurred by the subscribers apart from the prevailing tariffs charged by the operator at the time of switching over.Mobile subscribers are expected to start utilising the service before the end of the year."A one-time porting fee of Sh199.80 will be charged by porting subscriber. If there are services a subscriber still wishes to enjoy then that's enough reason why he should not port out. But a subscriber can port back to his former network if attractive services are introduced ," said Mr Mutua Muthusi, assistant director, public relations and communication."Porting service will only enable you to retain the number you were assigned by Network X while in Network Y. You will retain no relationship with your former provider if you decide to port out."Zain Kenya says other than the porting fees, there may still be other costs arising from interfacing the equipment of various operators with the data base manager, as it is not clear who will bear such costs or that of upgrades for interfacing with the database.Mr Rene Meza, the managing director of Zain Kenya, says the company has started positioning ahead of the implementation of the number portability service because it believes that customers will move to the operator that offers best value and that there are still issues to be sorted out such as interoperability of the money transfer systems."At present, the money systems of various operators are not fully integrated or interoperable. We believe it is just a matter of time before regulators, especially the Central Bank, begin to push for full integration and interoperability," said Mr Rene.Last Thursday, the operator reduced its calls to other networks to six shillings from Sh12 from 6pm to 6am and three shillings for calls made on its network.A subscriber switching or migrating from operator X to Y can only switch back to his previous operator after paying another similar porting amount.Once a subscriber has crossed over to another network, he cannot enjoy any of the services provided by the former operator.This means that if a subscriber switches from operator X to Y and is travelling abroad, the subscriber will be charged roaming charges by the operator he has migrated to and not what the former operator was charging.This also touches on customer care services or any complaint that the subscriber may want to raise about network quality or pricing.Porting Access BV Netherlands clinched the deal, beating Seven Seas Technologies (Kenya, Infozillion (K) Ltd, Pluton ICT Ltd (Kenya), Teletech from Slovenia, Saab Grintek Technologies (South Africa) and Systor Group of Companies.The implementation of mobile number portability is part of measures that the regulator has come up with to enhance competition in the sector.The sector has four mobile operators and close to 20 million subscribers, but 78 per cent is controlled by the leading mobile provider Safaricom.Analysts say attachment by many subscribers to their user numbers has prevented millions from changing service providers despite the marked differences in pricing and quality of service offered by the different players.Retain numberCCK says number portability should enhance competition and consumer convenience in the telecommunication sector by "enabling consumers to retain their user numbers whenever they decide to change service providers."That means subscribers do not have to invest in new SIM cards or carry a number of handsets to enjoy the services of other operators.It also enables consumers to make use of alternative networks in an area where one provider has no footprint or is experiencing a network problem.
Source:
http://www.businessdailyafrica.com/Company%20Industry/CCK%20cuts%20number%20
portability%20fee%20for%20mobile%20users/-/539550/920330/-/item/1/-/chb9i8z/ -/index.html<http://www.businessdailyafrica.com/Company%20Industry/CCK%20cuts%20number%20%0Aportability%20fee%20for%20mobile%20users/-/539550/920330/-/item/1/-/chb9i8z/%0A-/index.html> Sent from my BlackBerryR smartphone from Zain Kenya _______________________________________________ kictanet mailing list [email protected]<http://mc/[email protected]> http://lists.kictanet.or.ke/mailman/listinfo/kictanet
This message was sent to: [email protected]<http://mc/[email protected]> Unsubscribe or change your options at
http://lists.kictanet.or.ke/mailman/options/kictanet/mureithi%40summitstrate gies.co.ke
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-----Inline Attachment Follows-----
_______________________________________________ kictanet mailing list [email protected]<http://mc/[email protected]> http://lists.kictanet.or.ke/mailman/listinfo/kictanet
This message was sent to: [email protected]<http://mc/[email protected]> Unsubscribe or change your options at http://lists.kictanet.or.ke/mailman/options/kictanet/jwalu%40yahoo.com
-- Andrea Bohnstedt Publisher +254 720 960 322 www.ratio-magazine.com
_______________________________________________ kictanet mailing list [email protected] http://lists.kictanet.or.ke/mailman/listinfo/kictanet
This message was sent to: [email protected] Unsubscribe or change your options at http://lists.kictanet.or.ke/mailman/options/kictanet/gerhard.may%40gmail.com
If that is the basis , then it is utterly wrong - I have a right to know the tariffs upfront!! MNP should not be framed on ignorance and CCK needs to require that an operator informs the caller that the other party is off-net Cheers MM From: kictanet-bounces+mureithi=summitstrategies.co.ke@lists.kictanet.or.ke [mailto:kictanet-bounces+mureithi=summitstrategies.co.ke@lists.kictanet.or.k e] On Behalf Of Gerhard May Sent: 19 May 2010 20:37 To: [email protected] Cc: KICTAnet ICT Policy Discussions Subject: Re: [kictanet] CCK cuts number portability fee for mobile user Dear all, and this is where actually the strategic importance of MNP lies. The strategy of charging higher tariffs to other networks and lower charges within its own network which benefits the market leader will come to its end / or at least be weakened (since the calling party doesnt know anymore whether it is an on-net or offnet call!) Gerhard May On Wed, May 19, 2010 at 3:22 PM, Walubengo J <[email protected]> wrote: Andrea, my bad, as a teacher, i always assume maximum ignorance from the enquirer...but not to worry, just ignore the lesson 101... walu. --- On Wed, 5/19/10, Andrea Bohnstedt <[email protected]> wrote: From: Andrea Bohnstedt <[email protected]> Subject: Re: [kictanet] CCK cuts number portability fee for mobile user To: "Walubengo J" <[email protected]> Cc: "KICTAnet ICT Policy Discussions" <[email protected]> Date: Wednesday, May 19, 2010, 4:06 PM That's not what I meant. Of course I know which network *I* am on - I may be dopey at times, but not that out of my mind that I don't remember which network I'm on. But if there's no longer any certainty that 072... is Safcom, and 073... is Zain, then I don't know whether I'm calling someone on the same network (cheaper) or someone on another network (more expensive). And no, even if tariffs come down, they won't be the same - makes no sense because there's the interconnect charge. On 19 May 2010 14:54, Walubengo J <[email protected] <http://mc/[email protected]> > wrote: @Andrea, the way i understand number portability (and i wish the guys in the industry/regulation could confirm) is that me as a Safcom subscriber, would approach Zain and tell them I am tired of the high costs and want to shift. Zain would then record my Safcom number and do some Backoffice operations with Safcom/Regulator which will conclude with them signing me up as their (Zain) customer WITHOUT me changing from my Safaricom (072xxxx) number to their Zain number. As a customer I wont have to worry about these back office technical and administrative exchanges. What matters is that from that point going forward, I will be a Zain customer without losing my number and by extension, I avoid the need to inform my 1,000+ contacts of my new number - which according to theory is one the key barriers to customer migration. So to answer your question - will you know which network you are on? -yes, because you will be legally and businesswise a Zain customer. And so Zain Intra and Extra-network calls tariffs will apply -both of which have come down anyway :-(, someone from Zain needs to pay me for this free marketing. The only problem ofcourse will be what happens to your M-Pesa, M-Kesho and M-Whatever comes up from the endless innovation of Safaricom. If Number portability is allowing you to migrate voice only, then its impact would be quite minimal. Infact Safcom may harvest some customers instead?....Sam Gatere has already asked about this and hope someone gives us an answer. ... walu. --- On Wed, 5/19/10, Andrea Bohnstedt <[email protected] <http://mc/[email protected]> > wrote: From: Andrea Bohnstedt <[email protected] <http://mc/[email protected]> > Subject: Re: [kictanet] CCK cuts number portability fee for mobile user To: [email protected] <http://mc/[email protected]> Cc: "KICTAnet ICT Policy Discussions" <[email protected] <http://mc/[email protected]> > Date: Wednesday, May 19, 2010, 1:54 PM Possibly a dumb question, but once we have number portability, I won't know if I am making a call on the same network or not, right? So no way of avoiding higher cross network charges? On 19 May 2010 07:46, muriuki mureithi <[email protected] <http://mc/[email protected]> > wrote: Hi listers On the day MNP becomes operational, the market dynamics for the growth sector will change, Safaricom will focus on retaining their customers while the other competitors will exert their energies to entice customers out of Safaricom. For the other operators, its much cheaper to capture new customers from Safaricom than make huge investments to sensitise and educate new customers whose capacity to pay is increasingly lower . With energy focused inwards , who will grow the market and increase the national penetration? Considering that the 60% of our economy is based around Nairobi, it certainly will not make sense to focus on the rural areas where huge investments are required - instead just cannibalise the existing market and penalise the rural effort . CCK should consider a package to go hand in hand with introduction of MNP to ensure that the market grows to bring on board the 50% who are not yet included in the mobile revolution.. Cheers Muriuki Mureithi -----Original Message----- From: kictanet-bounces+mureithi=summitstrategies.co.ke@lists.kictanet.or.ke [mailto:kictanet-bounces+mureithi <http://mc/compose?to=kictanet-bounces%2Bmureithi> [email protected] e] On Behalf Of [email protected] <http://mc/[email protected]> Sent: 18 May 2010 15:20 To: [email protected] <http://mc/[email protected]> Cc: KICTAnet ICT Policy Discussions Subject: [kictanet] CCK cuts number portability fee for mobile user By Okuttah MarkPosted Tuesday, May 18 2010 at 00:00 Mobile phone subscribers intending to switch their current operators but still retain their number will only pay a one off fee of Sh200 and not Sh1,000 as had earlier been proposed, the industry regulator has said.The Communications Commission of Kenya (CCK) had earlier, when seeking comments from the telecommunication operators, proposed Sh1,000 and an extra two shillings on top of the current tariffs, a fee that industry experts and telecommunication operators warned could inhibit the uptake of the service.CCK said number portability would make it easier for subscribers to retain their numCCK cuts number portability fee for mobile usersbers whenever they decide to change service providers and also enhance competition in the sector.On Friday, CCK said it had settled for a one off fee of Sh199.80, the winning bidder (Porting Access BV Netherlands) had quoted and that no other extra fee will be incurred by the subscribers apart from the prevailing tariffs charged by the operator at the time of switching over.Mobile subscribers are expected to start utilising the service before the end of the year."A one-time porting fee of Sh199.80 will be charged by porting subscriber. If there are services a subscriber still wishes to enjoy then that's enough reason why he should not port out. But a subscriber can port back to his former network if attractive services are introduced ," said Mr Mutua Muthusi, assistant director, public relations and communication."Porting service will only enable you to retain the number you were assigned by Network X while in Network Y. You will retain no relationship with your former provider if you decide to port out."Zain Kenya says other than the porting fees, there may still be other costs arising from interfacing the equipment of various operators with the data base manager, as it is not clear who will bear such costs or that of upgrades for interfacing with the database.Mr Rene Meza, the managing director of Zain Kenya, says the company has started positioning ahead of the implementation of the number portability service because it believes that customers will move to the operator that offers best value and that there are still issues to be sorted out such as interoperability of the money transfer systems."At present, the money systems of various operators are not fully integrated or interoperable. We believe it is just a matter of time before regulators, especially the Central Bank, begin to push for full integration and interoperability," said Mr Rene.Last Thursday, the operator reduced its calls to other networks to six shillings from Sh12 from 6pm to 6am and three shillings for calls made on its network.A subscriber switching or migrating from operator X to Y can only switch back to his previous operator after paying another similar porting amount.Once a subscriber has crossed over to another network, he cannot enjoy any of the services provided by the former operator.This means that if a subscriber switches from operator X to Y and is travelling abroad, the subscriber will be charged roaming charges by the operator he has migrated to and not what the former operator was charging.This also touches on customer care services or any complaint that the subscriber may want to raise about network quality or pricing.Porting Access BV Netherlands clinched the deal, beating Seven Seas Technologies (Kenya, Infozillion (K) Ltd, Pluton ICT Ltd (Kenya), Teletech from Slovenia, Saab Grintek Technologies (South Africa) and Systor Group of Companies.The implementation of mobile number portability is part of measures that the regulator has come up with to enhance competition in the sector.The sector has four mobile operators and close to 20 million subscribers, but 78 per cent is controlled by the leading mobile provider Safaricom.Analysts say attachment by many subscribers to their user numbers has prevented millions from changing service providers despite the marked differences in pricing and quality of service offered by the different players.Retain numberCCK says number portability should enhance competition and consumer convenience in the telecommunication sector by "enabling consumers to retain their user numbers whenever they decide to change service providers."That means subscribers do not have to invest in new SIM cards or carry a number of handsets to enjoy the services of other operators.It also enables consumers to make use of alternative networks in an area where one provider has no footprint or is experiencing a network problem. Source: http://www.businessdailyafrica.com/Company%20Industry/CCK%20cuts%20number%20 <http://www.businessdailyafrica.com/Company%20Industry/CCK%20cuts%20number%2 0%0Aportability%20fee%20for%20mobile%20users/-/539550/920330/-/item/1/-/chb9 i8z/%0A-/index.html> portability%20fee%20for%20mobile%20users/-/539550/920330/-/item/1/-/chb9i8z/ -/index.html Sent from my BlackBerryR smartphone from Zain Kenya _______________________________________________ kictanet mailing list [email protected] <http://mc/[email protected]> http://lists.kictanet.or.ke/mailman/listinfo/kictanet This message was sent to: [email protected] <http://mc/[email protected]> Unsubscribe or change your options at http://lists.kictanet.or.ke/mailman/options/kictanet/mureithi%40summitstrate gies.co.ke _______________________________________________ kictanet mailing list [email protected] <http://mc/[email protected]> http://lists.kictanet.or.ke/mailman/listinfo/kictanet This message was sent to: [email protected] <http://mc/[email protected]> Unsubscribe or change your options at http://lists.kictanet.or.ke/mailman/options/kictanet/andrea.bohnstedt%40rati o-magazine.com -- Andrea Bohnstedt Publisher +254 720 960 322 www.ratio-magazine.com -----Inline Attachment Follows----- _______________________________________________ kictanet mailing list [email protected] <http://mc/[email protected]> http://lists.kictanet.or.ke/mailman/listinfo/kictanet This message was sent to: [email protected] <http://mc/[email protected]> Unsubscribe or change your options at http://lists.kictanet.or.ke/mailman/options/kictanet/jwalu%40yahoo.com -- Andrea Bohnstedt Publisher +254 720 960 322 www.ratio-magazine.com _______________________________________________ kictanet mailing list [email protected] http://lists.kictanet.or.ke/mailman/listinfo/kictanet This message was sent to: [email protected] Unsubscribe or change your options at http://lists.kictanet.or.ke/mailman/options/kictanet/gerhard.may%40gmail.com
I think what Andrea has asked is; how will you know that the person you are calling is on the same network? In the example below by Walu, you may have moved to Zain but everyone could assume that you are still with Safcom because of your 072XXX number. This lack of awareness is a drawback to MNP as callers experience 'bill-shocks' when they discover that they have been calling an off-net number. Andrea; to answer your query, where MNP has been introduced operators are requested by Regulators to notify a caller that the call they are making is off-net, this can be done through a pre-recorded message or a tone. We hope CCK shall invite operators to discuss this and other regulatory issues surrounding the technical aspects of porting. Steve ________________________________ From: [email protected] [mailto:[email protected]] On Behalf Of Walubengo J Sent: 19 May 2010 14:55 To: Stephen Chege Cc: KICTAnet ICT Policy Discussions Subject: Re: [kictanet] CCK cuts number portability fee for mobile user @Andrea, the way i understand number portability (and i wish the guys in the industry/regulation could confirm) is that me as a Safcom subscriber, would approach Zain and tell them I am tired of the high costs and want to shift. Zain would then record my Safcom number and do some Backoffice operations with Safcom/Regulator which will conclude with them signing me up as their (Zain) customer WITHOUT me changing from my Safaricom (072xxxx) number to their Zain number. As a customer I wont have to worry about these back office technical and administrative exchanges. What matters is that from that point going forward, I will be a Zain customer without losing my number and by extension, I avoid the need to inform my 1,000+ contacts of my new number - which according to theory is one the key barriers to customer migration. So to answer your question - will you know which network you are on? -yes, because you will be legally and businesswise a Zain customer. And so Zain Intra and Extra-network calls tariffs will apply -both of which have come down anyway :-(, someone from Zain needs to pay me for this free marketing. The only problem ofcourse will be what happens to your M-Pesa, M-Kesho and M-Whatever comes up from the endless innovation of Safaricom. If Number portability is allowing you to migrate voice only, then its impact would be quite minimal. Infact Safcom may harvest some customers instead?....Sam Gatere has already asked about this and hope someone gives us an answer. ... walu. --- On Wed, 5/19/10, Andrea Bohnstedt <[email protected]> wrote: From: Andrea Bohnstedt <[email protected]> Subject: Re: [kictanet] CCK cuts number portability fee for mobile user To: [email protected] Cc: "KICTAnet ICT Policy Discussions" <[email protected]> Date: Wednesday, May 19, 2010, 1:54 PM Possibly a dumb question, but once we have number portability, I won't know if I am making a call on the same network or not, right? So no way of avoiding higher cross network charges? On 19 May 2010 07:46, muriuki mureithi <[email protected]> wrote: Hi listers On the day MNP becomes operational, the market dynamics for the growth sector will change, Safaricom will focus on retaining their customers while the other competitors will exert their energies to entice customers out of Safaricom. For the other operators, its much cheaper to capture new customers from Safaricom than make huge investments to sensitise and educate new customers whose capacity to pay is increasingly lower . With energy focused inwards , who will grow the market and increase the national penetration? Considering that the 60% of our economy is based around Nairobi, it certainly will not make sense to focus on the rural areas where huge investments are required - instead just cannibalise the existing market and penalise the rural effort . CCK should consider a package to go hand in hand with introduction of MNP to ensure that the market grows to bring on board the 50% who are not yet included in the mobile revolution.. Cheers Muriuki Mureithi -----Original Message----- From: kictanet-bounces+mureithi=summitstrategies.co.ke@lists.kictanet.or.ke [mailto:[email protected]. or.k e] On Behalf Of [email protected] Sent: 18 May 2010 15:20 To: [email protected] Cc: KICTAnet ICT Policy Discussions Subject: [kictanet] CCK cuts number portability fee for mobile user By Okuttah MarkPosted Tuesday, May 18 2010 at 00:00 Mobile phone subscribers intending to switch their current operators but still retain their number will only pay a one off fee of Sh200 and not Sh1,000 as had earlier been proposed, the industry regulator has said.The Communications Commission of Kenya (CCK) had earlier, when seeking comments from the telecommunication operators, proposed Sh1,000 and an extra two shillings on top of the current tariffs, a fee that industry experts and telecommunication operators warned could inhibit the uptake of the service.CCK said number portability would make it easier for subscribers to retain their numCCK cuts number portability fee for mobile usersbers whenever they decide to change service providers and also enhance competition in the sector.On Friday, CCK said it had settled for a one off fee of Sh199.80, the winning bidder (Porting Access BV Netherlands) had quoted and that no other extra fee will be incurred by the subscribers apart from the prevailing tariffs charged by the operator at the time of switching over.Mobile subscribers are expected to start utilising the service before the end of the year."A one-time porting fee of Sh199.80 will be charged by porting subscriber. If there are services a subscriber still wishes to enjoy then that's enough reason why he should not port out. But a subscriber can port back to his former network if attractive services are introduced ," said Mr Mutua Muthusi, assistant director, public relations and communication."Porting service will only enable you to retain the number you were assigned by Network X while in Network Y. You will retain no relationship with your former provider if you decide to port out."Zain Kenya says other than the porting fees, there may still be other costs arising from interfacing the equipment of various operators with the data base manager, as it is not clear who will bear such costs or that of upgrades for interfacing with the database.Mr Rene Meza, the managing director of Zain Kenya, says the company has started positioning ahead of the implementation of the number portability service because it believes that customers will move to the operator that offers best value and that there are still issues to be sorted out such as interoperability of the money transfer systems."At present, the money systems of various operators are not fully integrated or interoperable. We believe it is just a matter of time before regulators, especially the Central Bank, begin to push for full integration and interoperability," said Mr Rene.Last Thursday, the operator reduced its calls to other networks to six shillings from Sh12 from 6pm to 6am and three shillings for calls made on its network.A subscriber switching or migrating from operator X to Y can only switch back to his previous operator after paying another similar porting amount.Once a subscriber has crossed over to another network, he cannot enjoy any of the services provided by the former operator.This means that if a subscriber switches from operator X to Y and is travelling abroad, the subscriber will be charged roaming charges by the operator he has migrated to and not what the former operator was charging.This also touches on customer care services or any complaint that the subscriber may want to raise about network quality or pricing.Porting Access BV Netherlands clinched the deal, beating Seven Seas Technologies (Kenya, Infozillion (K) Ltd, Pluton ICT Ltd (Kenya), Teletech from Slovenia, Saab Grintek Technologies (South Africa) and Systor Group of Companies.The implementation of mobile number portability is part of measures that the regulator has come up with to enhance competition in the sector.The sector has four mobile operators and close to 20 million subscribers, but 78 per cent is controlled by the leading mobile provider Safaricom.Analysts say attachment by many subscribers to their user numbers has prevented millions from changing service providers despite the marked differences in pricing and quality of service offered by the different players.Retain numberCCK says number portability should enhance competition and consumer convenience in the telecommunication sector by "enabling consumers to retain their user numbers whenever they decide to change service providers."That means subscribers do not have to invest in new SIM cards or carry a number of handsets to enjoy the services of other operators.It also enables consumers to make use of alternative networks in an area where one provider has no footprint or is experiencing a network problem. Source: http://www.businessdailyafrica.com/Company%20Industry/CCK%20cuts%20numbe r%20 portability%20fee%20for%20mobile%20users/-/539550/920330/-/item/1/-/chb9 i8z/ -/index.html <http://www.businessdailyafrica.com/Company%20Industry/CCK%20cuts%20numb er%20%0Aportability%20fee%20for%20mobile%20users/-/539550/920330/-/item/ 1/-/chb9i8z/%0A-/index.html> Sent from my BlackBerryR smartphone from Zain Kenya _______________________________________________ kictanet mailing list [email protected] http://lists.kictanet.or.ke/mailman/listinfo/kictanet This message was sent to: [email protected] Unsubscribe or change your options at http://lists.kictanet.or.ke/mailman/options/kictanet/mureithi%40summitst rate gies.co.ke _______________________________________________ kictanet mailing list [email protected] http://lists.kictanet.or.ke/mailman/listinfo/kictanet This message was sent to: [email protected] Unsubscribe or change your options at http://lists.kictanet.or.ke/mailman/options/kictanet/andrea.bohnstedt%40 ratio-magazine.com -- Andrea Bohnstedt Publisher +254 720 960 322 www.ratio-magazine.com -----Inline Attachment Follows----- _______________________________________________ kictanet mailing list [email protected] http://lists.kictanet.or.ke/mailman/listinfo/kictanet This message was sent to: [email protected] Unsubscribe or change your options at http://lists.kictanet.or.ke/mailman/options/kictanet/jwalu%40yahoo.com ##################################################################################### NOTE: All emails sent from Safaricom Limited are subject to Safaricom�s Email Terms & Conditions. 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Thanks Stephen, that helps. I've been wondering about this for a while and it seemed a very obvious concern to me, but since nobody else asked, I figured I might have missed something. On 19 May 2010 15:09, Stephen Chege <[email protected]> wrote:
I think what Andrea has asked is; how will you know that the person you are calling is on the same network? In the example below by Walu, you may have moved to Zain but everyone could assume that you are still with Safcom because of your 072XXX number. This lack of awareness is a drawback to MNP as callers experience ‘bill-shocks’ when they discover that they have been calling an off-net number.
Andrea; to answer your query, where MNP has been introduced operators are requested by Regulators to notify a caller that the call they are making is off-net, this can be done through a pre-recorded message or a tone.
We hope CCK shall invite operators to discuss this and other regulatory issues surrounding the technical aspects of porting.
Steve
------------------------------
*From:* [email protected][mailto: kictanet-bounces+schege <kictanet-bounces%2Bschege>=safaricom.co.ke@ lists.kictanet.or.ke] *On Behalf Of *Walubengo J *Sent:* 19 May 2010 14:55 *To:* Stephen Chege
*Cc:* KICTAnet ICT Policy Discussions *Subject:* Re: [kictanet] CCK cuts number portability fee for mobile user
@Andrea,
the way i understand number portability (and i wish the guys in the industry/regulation could confirm) is that me as a Safcom subscriber, would approach Zain and tell them I am tired of the high costs and want to shift.
Zain would then record my Safcom number and do some Backoffice operations with Safcom/Regulator which will conclude with them signing me up as their (Zain) customer WITHOUT me changing from my Safaricom (072xxxx) number to their Zain number. As a customer I wont have to worry about these back office technical and administrative exchanges.
What matters is that from that point going forward, I will be a Zain customer without losing my number and by extension, I avoid the need to inform my 1,000+ contacts of my new number - which according to theory is one the key barriers to customer migration. So to answer your question - will you know which network you are on? -yes, because you will be legally and businesswise a Zain customer. And so Zain Intra and Extra-network calls tariffs will apply -both of which have come down anyway :-(, someone from Zain needs to pay me for this free marketing.
The only problem ofcourse will be what happens to your M-Pesa, M-Kesho and M-Whatever comes up from the endless innovation of Safaricom. If Number portability is allowing you to migrate voice only, then its impact would be quite minimal. Infact Safcom may harvest some customers instead?....Sam Gatere has already asked about this and hope someone gives us an answer. ...
walu.
--- On *Wed, 5/19/10, Andrea Bohnstedt < [email protected]>* wrote:
From: Andrea Bohnstedt <[email protected]> Subject: Re: [kictanet] CCK cuts number portability fee for mobile user To: [email protected] Cc: "KICTAnet ICT Policy Discussions" <[email protected]> Date: Wednesday, May 19, 2010, 1:54 PM
Possibly a dumb question, but once we have number portability, I won't know if I am making a call on the same network or not, right? So no way of avoiding higher cross network charges?
On 19 May 2010 07:46, muriuki mureithi <[email protected]<http://mc/[email protected]>> wrote:
Hi listers On the day MNP becomes operational, the market dynamics for the growth sector will change, Safaricom will focus on retaining their customers while the other competitors will exert their energies to entice customers out of Safaricom. For the other operators, its much cheaper to capture new customers from Safaricom than make huge investments to sensitise and educate new customers whose capacity to pay is increasingly lower . With energy focused inwards , who will grow the market and increase the national penetration? Considering that the 60% of our economy is based around Nairobi, it certainly will not make sense to focus on the rural areas where huge investments are required - instead just cannibalise the existing market and penalise the rural effort .
CCK should consider a package to go hand in hand with introduction of MNP to ensure that the market grows to bring on board the 50% who are not yet included in the mobile revolution..
Cheers Muriuki Mureithi
-----Original Message----- From: kictanet-bounces+mureithi=summitstrategies.co.ke@ lists.kictanet.or.ke [mailto:kictanet-bounces+mureithi<http://mc/compose?to=kictanet-bounces%2Bmureithi> [email protected] e] On Behalf Of [email protected] <http://mc/[email protected]> Sent: 18 May 2010 15:20 To: [email protected]<http://mc/[email protected]> Cc: KICTAnet ICT Policy Discussions Subject: [kictanet] CCK cuts number portability fee for mobile user
By Okuttah MarkPosted Tuesday, May 18 2010 at 00:00
Mobile phone subscribers intending to switch their current operators but still retain their number will only pay a one off fee of Sh200 and not Sh1,000 as had earlier been proposed, the industry regulator has said.The Communications Commission of Kenya (CCK) had earlier, when seeking comments from the telecommunication operators, proposed Sh1,000 and an extra two shillings on top of the current tariffs, a fee that industry experts and telecommunication operators warned could inhibit the uptake of the service.CCK said number portability would make it easier for subscribers to retain their numCCK cuts number portability fee for mobile usersbers whenever they decide to change service providers and also enhance competition in the sector.On Friday, CCK said it had settled for a one off fee of Sh199.80, the winning bidder (Porting Access BV Netherlands) had quoted and that no other extra fee will be incurred by the subscribers apart from the prevailing tariffs charged by the operator at the time of switching over.Mobile subscribers are expected to start utilising the service before the end of the year."A one-time porting fee of Sh199.80 will be charged by porting subscriber. If there are services a subscriber still wishes to enjoy then that's enough reason why he should not port out. But a subscriber can port back to his former network if attractive services are introduced ," said Mr Mutua Muthusi, assistant director, public relations and communication."Porting service will only enable you to retain the number you were assigned by Network X while in Network Y. You will retain no relationship with your former provider if you decide to port out."Zain Kenya says other than the porting fees, there may still be other costs arising from interfacing the equipment of various operators with the data base manager, as it is not clear who will bear such costs or that of upgrades for interfacing with the database.Mr Rene Meza, the managing director of Zain Kenya, says the company has started positioning ahead of the implementation of the number portability service because it believes that customers will move to the operator that offers best value and that there are still issues to be sorted out such as interoperability of the money transfer systems."At present, the money systems of various operators are not fully integrated or interoperable. We believe it is just a matter of time before regulators, especially the Central Bank, begin to push for full integration and interoperability," said Mr Rene.Last Thursday, the operator reduced its calls to other networks to six shillings from Sh12 from 6pm to 6am and three shillings for calls made on its network.A subscriber switching or migrating from operator X to Y can only switch back to his previous operator after paying another similar porting amount.Once a subscriber has crossed over to another network, he cannot enjoy any of the services provided by the former operator.This means that if a subscriber switches from operator X to Y and is travelling abroad, the subscriber will be charged roaming charges by the operator he has migrated to and not what the former operator was charging.This also touches on customer care services or any complaint that the subscriber may want to raise about network quality or pricing.Porting Access BV Netherlands clinched the deal, beating Seven Seas Technologies (Kenya, Infozillion (K) Ltd, Pluton ICT Ltd (Kenya), Teletech from Slovenia, Saab Grintek Technologies (South Africa) and Systor Group of Companies.The implementation of mobile number portability is part of measures that the regulator has come up with to enhance competition in the sector.The sector has four mobile operators and close to 20 million subscribers, but 78 per cent is controlled by the leading mobile provider Safaricom.Analysts say attachment by many subscribers to their user numbers has prevented millions from changing service providers despite the marked differences in pricing and quality of service offered by the different players.Retain numberCCK says number portability should enhance competition and consumer convenience in the telecommunication sector by "enabling consumers to retain their user numbers whenever they decide to change service providers."That means subscribers do not have to invest in new SIM cards or carry a number of handsets to enjoy the services of other operators.It also enables consumers to make use of alternative networks in an area where one provider has no footprint or is experiencing a network problem.
Source:
http://www.businessdailyafrica.com/Company%20Industry/CCK%20cuts%20number%20
portability%20fee%20for%20mobile%20users/-/539550/920330/-/item/1/-/chb9i8z/ -/index.html<http://www.businessdailyafrica.com/Company%20Industry/CCK%20cuts%20number%20%0Aportability%20fee%20for%20mobile%20users/-/539550/920330/-/item/1/-/chb9i8z/%0A-/index.html> Sent from my BlackBerryR smartphone from Zain Kenya _______________________________________________ kictanet mailing list [email protected]<http://mc/[email protected]> http://lists.kictanet.or.ke/mailman/listinfo/kictanet
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Why on earth would Safaricom let you operate your MPESA account from a Zain/Orange/Yu line? The whole point here is surely customer retention. They'd be silly to. On 19 May 2010 14:54, Walubengo J <[email protected]> wrote:
@Andrea,
the way i understand number portability (and i wish the guys in the industry/regulation could confirm) is that me as a Safcom subscriber, would approach Zain and tell them I am tired of the high costs and want to shift.
Zain would then record my Safcom number and do some Backoffice operations with Safcom/Regulator which will conclude with them signing me up as their (Zain) customer WITHOUT me changing from my Safaricom (072xxxx) number to their Zain number. As a customer I wont have to worry about these back office technical and administrative exchanges.
What matters is that from that point going forward, I will be a Zain customer without losing my number and by extension, I avoid the need to inform my 1,000+ contacts of my new number - which according to theory is one the key barriers to customer migration. So to answer your question - will you know which network you are on? -yes, because you will be legally and businesswise a Zain customer. And so Zain Intra and Extra-network calls tariffs will apply -both of which have come down anyway :-(, someone from Zain needs to pay me for this free marketing.
The only problem ofcourse will be what happens to your M-Pesa, M-Kesho and M-Whatever comes up from the endless innovation of Safaricom. If Number portability is allowing you to migrate voice only, then its impact would be quite minimal. Infact Safcom may harvest some customers instead?....Sam Gatere has already asked about this and hope someone gives us an answer. ...
walu.
--- On *Wed, 5/19/10, Andrea Bohnstedt < [email protected]>* wrote:
From: Andrea Bohnstedt <[email protected]> Subject: Re: [kictanet] CCK cuts number portability fee for mobile user To: [email protected] Cc: "KICTAnet ICT Policy Discussions" <[email protected]> Date: Wednesday, May 19, 2010, 1:54 PM
Possibly a dumb question, but once we have number portability, I won't know if I am making a call on the same network or not, right? So no way of avoiding higher cross network charges?
On 19 May 2010 07:46, muriuki mureithi <[email protected]<http://mc/[email protected]>
wrote:
Hi listers On the day MNP becomes operational, the market dynamics for the growth sector will change, Safaricom will focus on retaining their customers while the other competitors will exert their energies to entice customers out of Safaricom. For the other operators, its much cheaper to capture new customers from Safaricom than make huge investments to sensitise and educate new customers whose capacity to pay is increasingly lower . With energy focused inwards , who will grow the market and increase the national penetration? Considering that the 60% of our economy is based around Nairobi, it certainly will not make sense to focus on the rural areas where huge investments are required - instead just cannibalise the existing market and penalise the rural effort .
CCK should consider a package to go hand in hand with introduction of MNP to ensure that the market grows to bring on board the 50% who are not yet included in the mobile revolution..
Cheers Muriuki Mureithi
-----Original Message----- From: kictanet-bounces+mureithi=summitstrategies.co.ke@ lists.kictanet.or.ke [mailto:kictanet-bounces+mureithi<http://mc/compose?to=kictanet-bounces%2Bmureithi> [email protected] e] On Behalf Of [email protected] <http://mc/[email protected]> Sent: 18 May 2010 15:20 To: [email protected]<http://mc/[email protected]> Cc: KICTAnet ICT Policy Discussions Subject: [kictanet] CCK cuts number portability fee for mobile user
By Okuttah MarkPosted Tuesday, May 18 2010 at 00:00
Mobile phone subscribers intending to switch their current operators but still retain their number will only pay a one off fee of Sh200 and not Sh1,000 as had earlier been proposed, the industry regulator has said.The Communications Commission of Kenya (CCK) had earlier, when seeking comments from the telecommunication operators, proposed Sh1,000 and an extra two shillings on top of the current tariffs, a fee that industry experts and telecommunication operators warned could inhibit the uptake of the service.CCK said number portability would make it easier for subscribers to retain their numCCK cuts number portability fee for mobile usersbers whenever they decide to change service providers and also enhance competition in the sector.On Friday, CCK said it had settled for a one off fee of Sh199.80, the winning bidder (Porting Access BV Netherlands) had quoted and that no other extra fee will be incurred by the subscribers apart from the prevailing tariffs charged by the operator at the time of switching over.Mobile subscribers are expected to start utilising the service before the end of the year."A one-time porting fee of Sh199.80 will be charged by porting subscriber. If there are services a subscriber still wishes to enjoy then that's enough reason why he should not port out. But a subscriber can port back to his former network if attractive services are introduced ," said Mr Mutua Muthusi, assistant director, public relations and communication."Porting service will only enable you to retain the number you were assigned by Network X while in Network Y. You will retain no relationship with your former provider if you decide to port out."Zain Kenya says other than the porting fees, there may still be other costs arising from interfacing the equipment of various operators with the data base manager, as it is not clear who will bear such costs or that of upgrades for interfacing with the database.Mr Rene Meza, the managing director of Zain Kenya, says the company has started positioning ahead of the implementation of the number portability service because it believes that customers will move to the operator that offers best value and that there are still issues to be sorted out such as interoperability of the money transfer systems."At present, the money systems of various operators are not fully integrated or interoperable. We believe it is just a matter of time before regulators, especially the Central Bank, begin to push for full integration and interoperability," said Mr Rene.Last Thursday, the operator reduced its calls to other networks to six shillings from Sh12 from 6pm to 6am and three shillings for calls made on its network.A subscriber switching or migrating from operator X to Y can only switch back to his previous operator after paying another similar porting amount.Once a subscriber has crossed over to another network, he cannot enjoy any of the services provided by the former operator.This means that if a subscriber switches from operator X to Y and is travelling abroad, the subscriber will be charged roaming charges by the operator he has migrated to and not what the former operator was charging.This also touches on customer care services or any complaint that the subscriber may want to raise about network quality or pricing.Porting Access BV Netherlands clinched the deal, beating Seven Seas Technologies (Kenya, Infozillion (K) Ltd, Pluton ICT Ltd (Kenya), Teletech from Slovenia, Saab Grintek Technologies (South Africa) and Systor Group of Companies.The implementation of mobile number portability is part of measures that the regulator has come up with to enhance competition in the sector.The sector has four mobile operators and close to 20 million subscribers, but 78 per cent is controlled by the leading mobile provider Safaricom.Analysts say attachment by many subscribers to their user numbers has prevented millions from changing service providers despite the marked differences in pricing and quality of service offered by the different players.Retain numberCCK says number portability should enhance competition and consumer convenience in the telecommunication sector by "enabling consumers to retain their user numbers whenever they decide to change service providers."That means subscribers do not have to invest in new SIM cards or carry a number of handsets to enjoy the services of other operators.It also enables consumers to make use of alternative networks in an area where one provider has no footprint or is experiencing a network problem.
Source:
http://www.businessdailyafrica.com/Company%20Industry/CCK%20cuts%20number%20
portability%20fee%20for%20mobile%20users/-/539550/920330/-/item/1/-/chb9i8z/ -/index.html<http://www.businessdailyafrica.com/Company%20Industry/CCK%20cuts%20number%20%0Aportability%20fee%20for%20mobile%20users/-/539550/920330/-/item/1/-/chb9i8z/%0A-/index.html> Sent from my BlackBerryR smartphone from Zain Kenya _______________________________________________ kictanet mailing list [email protected]<http://mc/[email protected]> http://lists.kictanet.or.ke/mailman/listinfo/kictanet
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thanks for the candid explanation walu to andrea's concern. Michael Ouma Journalist Kenya Tel:+254-725-537823 "Do not go where the path may lead, but go instead where there is no path and leave a trail," - Ralph Waldo Emerson --- On Wed, 5/19/10, Walubengo J <[email protected]> wrote: From: Walubengo J <[email protected]> Subject: Re: [kictanet] CCK cuts number portability fee for mobile user To: [email protected] Cc: "KICTAnet ICT Policy Discussions" <[email protected]> Date: Wednesday, May 19, 2010, 4:54 AM @Andrea, the way i understand number portability (and i wish the guys in the industry/regulation could confirm) is that me as a Safcom subscriber, would approach Zain and tell them I am tired of the high costs and want to shift. Zain would then record my Safcom number and do some Backoffice operations with Safcom/Regulator which will conclude with them signing me up as their (Zain) customer WITHOUT me changing from my Safaricom (072xxxx) number to their Zain number. As a customer I wont have to worry about these back office technical and administrative exchanges. What matters is that from that point going forward, I will be a Zain customer without losing my number and by extension, I avoid the need to inform my 1,000+ contacts of my new number - which according to theory is one the key barriers to customer migration. So to answer your question - will you know which network you are on? -yes, because you will be legally and businesswise a Zain customer. And so Zain Intra and Extra-network calls tariffs will apply -both of which have come down anyway :-(, someone from Zain needs to pay me for this free marketing. The only problem ofcourse will be what happens to your M-Pesa, M-Kesho and M-Whatever comes up from the endless innovation of Safaricom. If Number portability is allowing you to migrate voice only, then its impact would be quite minimal. Infact Safcom may harvest some customers instead?....Sam Gatere has already asked about this and hope someone gives us an answer. ... walu. --- On Wed, 5/19/10, Andrea Bohnstedt <[email protected]> wrote: From: Andrea Bohnstedt <[email protected]> Subject: Re: [kictanet] CCK cuts number portability fee for mobile user To: [email protected] Cc: "KICTAnet ICT Policy Discussions" <[email protected]> Date: Wednesday, May 19, 2010, 1:54 PM Possibly a dumb question, but once we have number portability, I won't know if I am making a call on the same network or not, right? So no way of avoiding higher cross network charges? On 19 May 2010 07:46, muriuki mureithi <[email protected]> wrote: Hi listers On the day MNP becomes operational, the market dynamics for the growth sector will change, Safaricom will focus on retaining their customers while the other competitors will exert their energies to entice customers out of Safaricom. For the other operators, its much cheaper to capture new customers from Safaricom than make huge investments to sensitise and educate new customers whose capacity to pay is increasingly lower . With energy focused inwards , who will grow the market and increase the national penetration? Considering that the 60% of our economy is based around Nairobi, it certainly will not make sense to focus on the rural areas where huge investments are required - instead just cannibalise the existing market and penalise the rural effort . CCK should consider a package to go hand in hand with introduction of MNP to ensure that the market grows to bring on board the 50% who are not yet included in the mobile revolution.. Cheers Muriuki Mureithi -----Original Message----- From: kictanet-bounces+mureithi=summitstrategies.co.ke@lists.kictanet.or.ke [mailto:kictanet-bounces+mureithi=summitstrategies.co.ke@lists.kictanet.or.k e] On Behalf Of [email protected] Sent: 18 May 2010 15:20 To: [email protected] Cc: KICTAnet ICT Policy Discussions Subject: [kictanet] CCK cuts number portability fee for mobile user By Okuttah MarkPosted Tuesday, May 18 2010 at 00:00 Mobile phone subscribers intending to switch their current operators but still retain their number will only pay a one off fee of Sh200 and not Sh1,000 as had earlier been proposed, the industry regulator has said.The Communications Commission of Kenya (CCK) had earlier, when seeking comments from the telecommunication operators, proposed Sh1,000 and an extra two shillings on top of the current tariffs, a fee that industry experts and telecommunication operators warned could inhibit the uptake of the service.CCK said number portability would make it easier for subscribers to retain their numCCK cuts number portability fee for mobile usersbers whenever they decide to change service providers and also enhance competition in the sector.On Friday, CCK said it had settled for a one off fee of Sh199.80, the winning bidder (Porting Access BV Netherlands) had quoted and that no other extra fee will be incurred by the subscribers apart from the prevailing tariffs charged by the operator at the time of switching over.Mobile subscribers are expected to start utilising the service before the end of the year."A one-time porting fee of Sh199.80 will be charged by porting subscriber. If there are services a subscriber still wishes to enjoy then that's enough reason why he should not port out. But a subscriber can port back to his former network if attractive services are introduced ," said Mr Mutua Muthusi, assistant director, public relations and communication."Porting service will only enable you to retain the number you were assigned by Network X while in Network Y. You will retain no relationship with your former provider if you decide to port out."Zain Kenya says other than the porting fees, there may still be other costs arising from interfacing the equipment of various operators with the data base manager, as it is not clear who will bear such costs or that of upgrades for interfacing with the database.Mr Rene Meza, the managing director of Zain Kenya, says the company has started positioning ahead of the implementation of the number portability service because it believes that customers will move to the operator that offers best value and that there are still issues to be sorted out such as interoperability of the money transfer systems."At present, the money systems of various operators are not fully integrated or interoperable. We believe it is just a matter of time before regulators, especially the Central Bank, begin to push for full integration and interoperability," said Mr Rene.Last Thursday, the operator reduced its calls to other networks to six shillings from Sh12 from 6pm to 6am and three shillings for calls made on its network.A subscriber switching or migrating from operator X to Y can only switch back to his previous operator after paying another similar porting amount.Once a subscriber has crossed over to another network, he cannot enjoy any of the services provided by the former operator.This means that if a subscriber switches from operator X to Y and is travelling abroad, the subscriber will be charged roaming charges by the operator he has migrated to and not what the former operator was charging.This also touches on customer care services or any complaint that the subscriber may want to raise about network quality or pricing.Porting Access BV Netherlands clinched the deal, beating Seven Seas Technologies (Kenya, Infozillion (K) Ltd, Pluton ICT Ltd (Kenya), Teletech from Slovenia, Saab Grintek Technologies (South Africa) and Systor Group of Companies.The implementation of mobile number portability is part of measures that the regulator has come up with to enhance competition in the sector.The sector has four mobile operators and close to 20 million subscribers, but 78 per cent is controlled by the leading mobile provider Safaricom.Analysts say attachment by many subscribers to their user numbers has prevented millions from changing service providers despite the marked differences in pricing and quality of service offered by the different players.Retain numberCCK says number portability should enhance competition and consumer convenience in the telecommunication sector by "enabling consumers to retain their user numbers whenever they decide to change service providers."That means subscribers do not have to invest in new SIM cards or carry a number of handsets to enjoy the services of other operators.It also enables consumers to make use of alternative networks in an area where one provider has no footprint or is experiencing a network problem. Source: http://www.businessdailyafrica.com/Company%20Industry/CCK%20cuts%20number%20 portability%20fee%20for%20mobile%20users/-/539550/920330/-/item/1/-/chb9i8z/ -/index.html Sent from my BlackBerryR smartphone from Zain Kenya _______________________________________________ kictanet mailing list [email protected] http://lists.kictanet.or.ke/mailman/listinfo/kictanet This message was sent to: [email protected] Unsubscribe or change your options at http://lists.kictanet.or.ke/mailman/options/kictanet/mureithi%40summitstrate gies.co.ke _______________________________________________ kictanet mailing list [email protected] http://lists.kictanet.or.ke/mailman/listinfo/kictanet This message was sent to: [email protected] Unsubscribe or change your options at http://lists.kictanet.or.ke/mailman/options/kictanet/andrea.bohnstedt%40rati... -- Andrea Bohnstedt Publisher +254 720 960 322 www.ratio-magazine.com -----Inline Attachment Follows----- _______________________________________________ kictanet mailing list [email protected] http://lists.kictanet.or.ke/mailman/listinfo/kictanet This message was sent to: [email protected] Unsubscribe or change your options at http://lists.kictanet.or.ke/mailman/options/kictanet/jwalu%40yahoo.com -----Inline Attachment Follows----- _______________________________________________ kictanet mailing list [email protected] http://lists.kictanet.or.ke/mailman/listinfo/kictanet This message was sent to: [email protected] Unsubscribe or change your options at http://lists.kictanet.or.ke/mailman/options/kictanet/benomnta%40yahoo.com
participants (12)
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alice -
alice＠apc.org
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Andrea Bohnstedt -
Edith Adera -
Gerhard May -
McTim -
Michael Ouma -
muriuki mureithi -
Sam Gatere -
Stephen Chege -
Tony Likhanga -
Walubengo J