Safaricom battling pricing power with CA
Safaricom has a huge pricing power in voice services, making it difficult for rivals Airtel Kenya and Telkom Kenya to compete with it, the Communications Authority of Kenya (CA) has said. The regulator made the disclosure in its response to a case filed by Safaricom at the Communications And Multimedia Appeals Tribunal seeking to stop CA from cutting the mobile termination rate (MTR) per minute to Sh0.12 from Sh0.99. MTRs are the charges levied by a mobile service provider on other telecommunications service providers for terminating calls on its network. Safaricom argues that the reduction of the charge, which was to take effect at the start of this year, ignores the cost of doing business in the telecommunications industry. The regulator responded by stating that the leading telco has the lowest cost of operations, allowing it to run promotions at prices below the MTR and which its rivals are not in a position to match. Safaricom’s leading market share has seen it charge its rivals more than it pays out to them, leaving it in a net profitable position. More ... https://www.businessdailyafrica.com/bd/corporate/companies/safaricom-pricing...
Kivuva and listers This is a very interesting case and could probably serve as a case study worldwide. At this point in time I have more questions than answers:- 1. The Telco sector is an interesting one. Where do we draw the line between Market Power, abuse of Market Power, Free Markets, centralized control of power by Regulators? I can go on and on. 2. I can't help but wonder whether the current regulatory environment is fit for purpose and whether the Telcos themselves are stuck in the '80s and the regulator with them? Isn't it time to take into consideration that the cheese is moving or has moved and that VOIP-type services have eaten into the traditional voice market and these guys continue to fight for what's remaining of the market? Has a study been done on what percentage of the voice market is going to VOIP? 3. Are we fighting the wrong war? 4. Last but not least how do we as a country reason out without going to court? My two cowrie shells. Regards *Ali Hussein* Fintech | Digital Transformation Tel: +254 713 601113 Twitter: @AliHKassim Skype: abu-jomo LinkedIn: http://ke.linkedin.com/in/alihkassim <http://ke.linkedin.com/in/alihkassim> Any information of a personal nature expressed in this email are purely mine and do not necessarily reflect the official positions of the organizations that I work with. On Mon, Jan 24, 2022 at 9:20 PM Mwendwa Kivuva via KICTANet < kictanet@lists.kictanet.or.ke> wrote:
Safaricom has a huge pricing power in voice services, making it difficult for rivals Airtel Kenya and Telkom Kenya to compete with it, the Communications Authority of Kenya (CA) has said.
The regulator made the disclosure in its response to a case filed by Safaricom at the Communications And Multimedia Appeals Tribunal seeking to stop CA from cutting the mobile termination rate (MTR) per minute to Sh0.12 from Sh0.99.
MTRs are the charges levied by a mobile service provider on other telecommunications service providers for terminating calls on its network.
Safaricom argues that the reduction of the charge, which was to take effect at the start of this year, ignores the cost of doing business in the telecommunications industry.
The regulator responded by stating that the leading telco has the lowest cost of operations, allowing it to run promotions at prices below the MTR and which its rivals are not in a position to match.
Safaricom’s leading market share has seen it charge its rivals more than it pays out to them, leaving it in a net profitable position.
More ... https://www.businessdailyafrica.com/bd/corporate/companies/safaricom-pricing... _______________________________________________ KICTANet mailing list KICTANet@lists.kictanet.or.ke https://lists.kictanet.or.ke/mailman/listinfo/kictanet Twitter: http://twitter.com/kictanet Facebook: https://www.facebook.com/KICTANet/
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Listers, What figure internally has Safaricom been working with given that an MTR reduction was inevitable? The last cut was in 2015, before that, I think it was in 2010, that precipitated the great tariff wars. I seem to recall that some chaps called Analysis Mason were called in to carry out a study. My question is, based on the LRAIC (long run average incremental costs) model, what figure does Safaricom come up with? Regards, JG Mbugua +254 721 321819 On Tue, Jan 25, 2022 at 8:19 AM Ali Hussein via KICTANet < kictanet@lists.kictanet.or.ke> wrote:
Kivuva and listers
This is a very interesting case and could probably serve as a case study worldwide. At this point in time I have more questions than answers:-
1. The Telco sector is an interesting one. Where do we draw the line between Market Power, abuse of Market Power, Free Markets, centralized control of power by Regulators? I can go on and on.
2. I can't help but wonder whether the current regulatory environment is fit for purpose and whether the Telcos themselves are stuck in the '80s and the regulator with them? Isn't it time to take into consideration that the cheese is moving or has moved and that VOIP-type services have eaten into the traditional voice market and these guys continue to fight for what's remaining of the market? Has a study been done on what percentage of the voice market is going to VOIP?
3. Are we fighting the wrong war?
4. Last but not least how do we as a country reason out without going to court?
My two cowrie shells.
Regards
*Ali Hussein*
Fintech | Digital Transformation
Tel: +254 713 601113
Twitter: @AliHKassim
Skype: abu-jomo
LinkedIn: http://ke.linkedin.com/in/alihkassim <http://ke.linkedin.com/in/alihkassim>
Any information of a personal nature expressed in this email are purely mine and do not necessarily reflect the official positions of the organizations that I work with.
On Mon, Jan 24, 2022 at 9:20 PM Mwendwa Kivuva via KICTANet < kictanet@lists.kictanet.or.ke> wrote:
Safaricom has a huge pricing power in voice services, making it difficult for rivals Airtel Kenya and Telkom Kenya to compete with it, the Communications Authority of Kenya (CA) has said.
The regulator made the disclosure in its response to a case filed by Safaricom at the Communications And Multimedia Appeals Tribunal seeking to stop CA from cutting the mobile termination rate (MTR) per minute to Sh0.12 from Sh0.99.
MTRs are the charges levied by a mobile service provider on other telecommunications service providers for terminating calls on its network.
Safaricom argues that the reduction of the charge, which was to take effect at the start of this year, ignores the cost of doing business in the telecommunications industry.
The regulator responded by stating that the leading telco has the lowest cost of operations, allowing it to run promotions at prices below the MTR and which its rivals are not in a position to match.
Safaricom’s leading market share has seen it charge its rivals more than it pays out to them, leaving it in a net profitable position.
More ... https://www.businessdailyafrica.com/bd/corporate/companies/safaricom-pricing... _______________________________________________ KICTANet mailing list KICTANet@lists.kictanet.or.ke https://lists.kictanet.or.ke/mailman/listinfo/kictanet Twitter: http://twitter.com/kictanet Facebook: https://www.facebook.com/KICTANet/
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KICTANetiquette : Adhere to the same standards of acceptable behaviors online that you follow in real life: respect people's times and bandwidth, share knowledge, don't flame or abuse or personalize, respect privacy, do not spam, do not market your wares or qualifications.
KICTANet - The Power of Communities, is Kenya's premier ICT policy engagement platform.
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KICTANetiquette : Adhere to the same standards of acceptable behaviors online that you follow in real life: respect people's times and bandwidth, share knowledge, don't flame or abuse or personalize, respect privacy, do not spam, do not market your wares or qualifications.
KICTANet - The Power of Communities, is Kenya's premier ICT policy engagement platform.
On Tue, 25 Jan 2022 at 08:09, Ali Hussein <ali@hussein.me.ke> wrote:
Kivuva and listers
This is a very interesting case and could probably serve as a case study worldwide. At this point in time I have more questions than answers:-
1. The Telco sector is an interesting one. Where do we draw the line between Market Power, abuse of Market Power, Free Markets, centralized control of power by Regulators? I can go on and on.
2. I can't help but wonder whether the current regulatory environment is fit for purpose and whether the Telcos themselves are stuck in the '80s and the regulator with them? Isn't it time to take into consideration that the cheese is moving or has moved and that VOIP-type services have eaten into the traditional voice market and these guys continue to fight for what's remaining of the market? Has a study been done on what percentage of the voice market is going to VOIP?
It is in the current numbers. Safaricom earns an estimated Sh6.5 billion annually from MTR while paying out Sh2.6 billion to rivals, leaving it in a profitable position while competitors remain in a net loss. The business will eventually move through evolution. As for now, it seems we the clients still love voice calls.
3. Are we fighting the wrong war?
4. Last but not least how do we as a country reason out without going to court?
Its the Communications And Multimedia Appeals Tribuna.
My two cowrie shells.
Regards
*Ali Hussein*
Fintech | Digital Transformation
Tel: +254 713 601113
Twitter: @AliHKassim
Skype: abu-jomo
LinkedIn: http://ke.linkedin.com/in/alihkassim <http://ke.linkedin.com/in/alihkassim>
Any information of a personal nature expressed in this email are purely mine and do not necessarily reflect the official positions of the organizations that I work with.
On Mon, Jan 24, 2022 at 9:20 PM Mwendwa Kivuva via KICTANet < kictanet@lists.kictanet.or.ke> wrote:
Safaricom has a huge pricing power in voice services, making it difficult for rivals Airtel Kenya and Telkom Kenya to compete with it, the Communications Authority of Kenya (CA) has said.
The regulator made the disclosure in its response to a case filed by Safaricom at the Communications And Multimedia Appeals Tribunal seeking to stop CA from cutting the mobile termination rate (MTR) per minute to Sh0.12 from Sh0.99.
MTRs are the charges levied by a mobile service provider on other telecommunications service providers for terminating calls on its network.
Safaricom argues that the reduction of the charge, which was to take effect at the start of this year, ignores the cost of doing business in the telecommunications industry.
The regulator responded by stating that the leading telco has the lowest cost of operations, allowing it to run promotions at prices below the MTR and which its rivals are not in a position to match.
Safaricom’s leading market share has seen it charge its rivals more than it pays out to them, leaving it in a net profitable position.
More ... https://www.businessdailyafrica.com/bd/corporate/companies/safaricom-pricing... _______________________________________________ KICTANet mailing list KICTANet@lists.kictanet.or.ke https://lists.kictanet.or.ke/mailman/listinfo/kictanet Twitter: http://twitter.com/kictanet Facebook: https://www.facebook.com/KICTANet/
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KICTANet is a multi-stakeholder Think Tank for people and institutions interested and involved in ICT policy and regulation. KICTANet is a catalyst for reform in the Information and Communication Technology sector. Its work is guided by four pillars of Policy Advocacy, Capacity Building, Research, and Stakeholder Engagement.
KICTANetiquette : Adhere to the same standards of acceptable behaviors online that you follow in real life: respect people's times and bandwidth, share knowledge, don't flame or abuse or personalize, respect privacy, do not spam, do not market your wares or qualifications.
KICTANet - The Power of Communities, is Kenya's premier ICT policy engagement platform.
Ali & everyone else, thanks for the insights, and illuminating questions. My perspective below (+disclosures). Hez Gikang’a From: KICTANet <kictanet-bounces+hezron.gikanga=thearcrayon.com@lists.kictanet.or.ke> on behalf of Ali Hussein via KICTANet <kictanet@lists.kictanet.or.ke> Reply to: Kenya's premier ICT Policy engagement platform <kictanet@lists.kictanet.or.ke> Date: Tuesday, 25 January 2022 at 08:11 To: Hezron Gikanga <Hezron.Gikanga@thearcrayon.com> Cc: Ali Hussein <ali@hussein.me.ke> Subject: Re: [kictanet] Safaricom battling pricing power with CA Kivuva and listers This is a very interesting case and could probably serve as a case study worldwide. At this point in time I have more questions than answers:- 1. The Telco sector is an interesting one. Where do we draw the line between Market Power, abuse of Market Power, Free Markets, centralized control of power by Regulators? I can go on and on. (there are several studiesconducted on the state of competitiveness in the industry over the last decade plus, across different market segments, and when I was at Airtel Africa a decade ago, this is one of the ‘internecine wars’ we fought – both against the Regulator CA (whom I firmly believe isn’t fair), and against the dominant player then. A groundbreaking Analysys Mason report back then was edited to soften some of the findings, and so nothing was (effectively done) to rein some of the predatory and abusive practices (in the name of GoK-ownership and ‘free/fair competition). There are also comparative studies from other markets, tests, and models to go by..…I doubt that there was goodwill/political willpower to effect some of the changes..case in point is that several draft pieces of legislation/amendments have been brought by individual legislators for a ‘market-correction’..they haven’t gone far..will Ezra Chiloba et al succeed now? Time wll tell.. 2. I can't help but wonder whether the current regulatory environment is fit for purpose and whether the Telcos themselves are stuck in the '80s and the regulator with them? Good question. Refer to above. And the question of independence of the Regulators (not just CA and CAK) from undue political influence & fatalistic nationalistic tendencies….Isn't it time to take into consideration that the cheese is moving or has moved and that VOIP-type services have eaten into the traditional voice market and these guys continue to fight for what's remaining of the market? Yes, re the market segments looked at, and the inevitable nature of the evolution/march of the tech revolution…Has a study been done on what percentage of the voice market is going to VOIP? Do the technocrats in the Regulatory space have requisite skillsets and motivation to grasp the business models, workings of the industry, and import of their determinations? For the sake of argument, revisit the debate on distributed ledgers/block-chain…. 3. Are we fighting the wrong war? Maybe. Reframe this to focus on the benefits for the consumer, and industry, if we are to truly be the ‘silicon savanna’ that we aspire to 4. Last but not least how do we as a country reason out without going to court? Alternative Dispute Resolution (ADR) works, but where all parties have faith in both the dispute resolution process/mechanisms, the competency and ‘agnosticism’ of the adjudicators and in the enforcement of the decisions reached. Without that the courts remain the only viable option for aggrieved parties (at the risk of falling out of favor with the Regulators et al..) My two cowrie shells. Regards Ali Hussein Fintech | Digital Transformation Tel: +254 713 601113 Twitter: @AliHKassim Skype: abu-jomo LinkedIn: http://ke.linkedin.com/in/alihkassim Any information of a personal nature expressed in this email are purely mine and do not necessarily reflect the official positions of the organizations that I work with. On Mon, Jan 24, 2022 at 9:20 PM Mwendwa Kivuva via KICTANet <kictanet@lists.kictanet.or.ke<mailto:kictanet@lists.kictanet.or.ke>> wrote: Safaricom has a huge pricing power in voice services, making it difficult for rivals Airtel Kenya and Telkom Kenya to compete with it, the Communications Authority of Kenya (CA) has said. The regulator made the disclosure in its response to a case filed by Safaricom at the Communications And Multimedia Appeals Tribunal seeking to stop CA from cutting the mobile termination rate (MTR) per minute to Sh0.12 from Sh0.99. MTRs are the charges levied by a mobile service provider on other telecommunications service providers for terminating calls on its network. Safaricom argues that the reduction of the charge, which was to take effect at the start of this year, ignores the cost of doing business in the telecommunications industry. The regulator responded by stating that the leading telco has the lowest cost of operations, allowing it to run promotions at prices below the MTR and which its rivals are not in a position to match. Safaricom’s leading market share has seen it charge its rivals more than it pays out to them, leaving it in a net profitable position. More ... https://www.businessdailyafrica.com/bd/corporate/companies/safaricom-pricing... _______________________________________________ KICTANet mailing list KICTANet@lists.kictanet.or.ke<mailto:KICTANet@lists.kictanet.or.ke> https://lists.kictanet.or.ke/mailman/listinfo/kictanet Twitter: http://twitter.com/kictanet Facebook: https://www.facebook.com/KICTANet/ Unsubscribe or change your options at https://lists.kictanet.or.ke/mailman/options/kictanet/info%40alyhussein.com KICTANet is a multi-stakeholder Think Tank for people and institutions interested and involved in ICT policy and regulation. KICTANet is a catalyst for reform in the Information and Communication Technology sector. Its work is guided by four pillars of Policy Advocacy, Capacity Building, Research, and Stakeholder Engagement. KICTANetiquette : Adhere to the same standards of acceptable behaviors online that you follow in real life: respect people's times and bandwidth, share knowledge, don't flame or abuse or personalize, respect privacy, do not spam, do not market your wares or qualifications. KICTANet - The Power of Communities, is Kenya's premier ICT policy engagement platform.
@Ali Hussein <ahussein@kictanet.or.ke> on this matter, I will cast my lot with the Communications Authority. My thoughts are CA has public interest at heart whereas Telcos have commercial interest. I also think it is good the matter is being handled out of court. We must explore alternative dispute resolution mechanisms as a country that upholds multistakeholder principles. Spectrum as a resource should be availed for all citizens affordably, the Citizen must come first after which financial considerations can follow. Thank you Best Regards On Tue, Jan 25, 2022 at 9:22 AM Hezron Gikanga via KICTANet < kictanet@lists.kictanet.or.ke> wrote:
Ali & everyone else, thanks for the insights, and illuminating questions.
My perspective below (+disclosures).
Hez Gikang’a
*From: *KICTANet <kictanet-bounces+hezron.gikanga= thearcrayon.com@lists.kictanet.or.ke> on behalf of Ali Hussein via KICTANet <kictanet@lists.kictanet.or.ke> *Reply to: *Kenya's premier ICT Policy engagement platform < kictanet@lists.kictanet.or.ke> *Date: *Tuesday, 25 January 2022 at 08:11 *To: *Hezron Gikanga <Hezron.Gikanga@thearcrayon.com> *Cc: *Ali Hussein <ali@hussein.me.ke> *Subject: *Re: [kictanet] Safaricom battling pricing power with CA
Kivuva and listers
This is a very interesting case and could probably serve as a case study worldwide. At this point in time I have more questions than answers:-
1. The Telco sector is an interesting one. Where do we draw the line between Market Power, abuse of Market Power, Free Markets, centralized control of power by Regulators? I can go on and on. *(there are several studiesconducted on the state of competitiveness in the industry over the last decade plus, across different market segments, and when I was at Airtel Africa a decade ago, this is one of the ‘internecine wars’ we fought – both against the Regulator CA (whom I firmly believe isn’t fair), and against the dominant player then. A groundbreaking Analysys Mason report back then was edited to soften some of the findings, and so nothing was (effectively done) to rein some of the predatory and abusive practices (in the name of GoK-ownership and ‘free/fair competition). There are also comparative studies from other markets, tests, and models to go by..…I doubt that there was goodwill/political willpower to effect some of the changes..case in point is that several draft pieces of legislation/amendments have been brought by individual legislators for a ‘market-correction’..they haven’t gone far..will Ezra Chiloba et al succeed now? Time wll tell..*
2. I can't help but wonder whether the current regulatory environment is fit for purpose and whether the Telcos themselves are stuck in the '80s and the regulator with them? Good question. *Refer to above. And the question of independence of the Regulators (not just CA and CAK) from undue political influence & fatalistic nationalistic tendencies….*Isn't it time to take into consideration that the cheese is moving or has moved and that VOIP-type services have eaten into the traditional voice market and these guys continue to fight for what's remaining of the market? *Yes, re the market segments looked at, and the inevitable nature of the evolution/march of the tech revolution*…Has a study been done on what percentage of the voice market is going to VOIP? *Do the technocrats in the Regulatory space have requisite skillsets and motivation to grasp the business models, workings of the industry, and import of their determinations? For the sake of argument, revisit the debate on distributed ledgers/block-chain….*
3. Are we fighting the wrong war? *Maybe. Reframe this to focus on the benefits for the consumer, and industry, if we are to truly be the ‘silicon savanna’ that we aspire to*
4. Last but not least how do we as a country reason out without going to court? *Alternative Dispute Resolution (ADR) works, but where all parties have faith in both the dispute resolution process/mechanisms, the competency and ‘agnosticism’ of the adjudicators and in the enforcement of the decisions reached. Without that the courts remain the only viable option for aggrieved parties (at the risk of falling out of favor with the Regulators et al..)*
My two cowrie shells.
Regards
*Ali Hussein*
Fintech | Digital Transformation
Tel: +254 713 601113
Twitter: @AliHKassim
Skype: abu-jomo
LinkedIn: http://ke.linkedin.com/in/alihkassim
Any information of a personal nature expressed in this email are purely mine and do not necessarily reflect the official positions of the organizations that I work with.
On Mon, Jan 24, 2022 at 9:20 PM Mwendwa Kivuva via KICTANet < kictanet@lists.kictanet.or.ke> wrote:
Safaricom has a huge pricing power in voice services, making it difficult for rivals Airtel Kenya and Telkom Kenya to compete with it, the Communications Authority of Kenya (CA) has said.
The regulator made the disclosure in its response to a case filed by Safaricom at the Communications And Multimedia Appeals Tribunal seeking to stop CA from cutting the mobile termination rate (MTR) per minute to Sh0.12 from Sh0.99.
MTRs are the charges levied by a mobile service provider on other telecommunications service providers for terminating calls on its network.
Safaricom argues that the reduction of the charge, which was to take effect at the start of this year, ignores the cost of doing business in the telecommunications industry.
The regulator responded by stating that the leading telco has the lowest cost of operations, allowing it to run promotions at prices below the MTR and which its rivals are not in a position to match.
Safaricom’s leading market share has seen it charge its rivals more than it pays out to them, leaving it in a net profitable position.
More ... https://www.businessdailyafrica.com/bd/corporate/companies/safaricom-pricing...
_______________________________________________ KICTANet mailing list KICTANet@lists.kictanet.or.ke https://lists.kictanet.or.ke/mailman/listinfo/kictanet Twitter: http://twitter.com/kictanet Facebook: https://www.facebook.com/KICTANet/
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KICTANet is a multi-stakeholder Think Tank for people and institutions interested and involved in ICT policy and regulation. KICTANet is a catalyst for reform in the Information and Communication Technology sector. Its work is guided by four pillars of Policy Advocacy, Capacity Building, Research, and Stakeholder Engagement.
KICTANetiquette : Adhere to the same standards of acceptable behaviors online that you follow in real life: respect people's times and bandwidth, share knowledge, don't flame or abuse or personalize, respect privacy, do not spam, do not market your wares or qualifications.
KICTANet - The Power of Communities, is Kenya's premier ICT policy engagement platform.
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KICTANetiquette : Adhere to the same standards of acceptable behaviors online that you follow in real life: respect people's times and bandwidth, share knowledge, don't flame or abuse or personalize, respect privacy, do not spam, do not market your wares or qualifications.
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-- Barrack O. Otieno +254721325277 +254733206359 Skype: barrack.otieno PGP ID: 0x2611D86A
@Barrack Otieno <otieno.barrack@gmail.com> The fact that the CA is a government entity doesn't necessarily mean they have the public interest at heart. What empirical evidence can you share with us that can confirm this? For example this message below that I keep on getting from Safaricom every month, despite the fact that I know I'm in compliance with this regulation. If you ask as the Safaricom peeps they say it's a regulatory requirement to send us repeat messages despite the fact that they (Safaricom) already have the details of my compliance in their database. Dear Customer, urgently visit an M-PESA Agent, Dealer, or Safaricom Shop with original ID to update your SIM registration. Dial *106# for lines registered to you I get this message like clockwork every month. There are other examples but this is one of them. *Ali Hussein* Fintech | Digital Transformation Tel: +254 713 601113 Twitter: @AliHKassim Skype: abu-jomo LinkedIn: http://ke.linkedin.com/in/alihkassim <http://ke.linkedin.com/in/alihkassim> Any information of a personal nature expressed in this email are purely mine and do not necessarily reflect the official positions of the organizations that I work with. On Mon, Jan 31, 2022 at 1:18 PM Barrack Otieno via KICTANet < kictanet@lists.kictanet.or.ke> wrote:
@Ali Hussein <ahussein@kictanet.or.ke> on this matter, I will cast my lot with the Communications Authority. My thoughts are CA has public interest at heart whereas Telcos have commercial interest. I also think it is good the matter is being handled out of court. We must explore alternative dispute resolution mechanisms as a country that upholds multistakeholder principles. Spectrum as a resource should be availed for all citizens affordably, the Citizen must come first after which financial considerations can follow.
Thank you
Best Regards
On Tue, Jan 25, 2022 at 9:22 AM Hezron Gikanga via KICTANet < kictanet@lists.kictanet.or.ke> wrote:
Ali & everyone else, thanks for the insights, and illuminating questions.
My perspective below (+disclosures).
Hez Gikang’a
*From: *KICTANet <kictanet-bounces+hezron.gikanga= thearcrayon.com@lists.kictanet.or.ke> on behalf of Ali Hussein via KICTANet <kictanet@lists.kictanet.or.ke> *Reply to: *Kenya's premier ICT Policy engagement platform < kictanet@lists.kictanet.or.ke> *Date: *Tuesday, 25 January 2022 at 08:11 *To: *Hezron Gikanga <Hezron.Gikanga@thearcrayon.com> *Cc: *Ali Hussein <ali@hussein.me.ke> *Subject: *Re: [kictanet] Safaricom battling pricing power with CA
Kivuva and listers
This is a very interesting case and could probably serve as a case study worldwide. At this point in time I have more questions than answers:-
1. The Telco sector is an interesting one. Where do we draw the line between Market Power, abuse of Market Power, Free Markets, centralized control of power by Regulators? I can go on and on. *(there are several studiesconducted on the state of competitiveness in the industry over the last decade plus, across different market segments, and when I was at Airtel Africa a decade ago, this is one of the ‘internecine wars’ we fought – both against the Regulator CA (whom I firmly believe isn’t fair), and against the dominant player then. A groundbreaking Analysys Mason report back then was edited to soften some of the findings, and so nothing was (effectively done) to rein some of the predatory and abusive practices (in the name of GoK-ownership and ‘free/fair competition). There are also comparative studies from other markets, tests, and models to go by..…I doubt that there was goodwill/political willpower to effect some of the changes..case in point is that several draft pieces of legislation/amendments have been brought by individual legislators for a ‘market-correction’..they haven’t gone far..will Ezra Chiloba et al succeed now? Time wll tell..*
2. I can't help but wonder whether the current regulatory environment is fit for purpose and whether the Telcos themselves are stuck in the '80s and the regulator with them? Good question. *Refer to above. And the question of independence of the Regulators (not just CA and CAK) from undue political influence & fatalistic nationalistic tendencies….*Isn't it time to take into consideration that the cheese is moving or has moved and that VOIP-type services have eaten into the traditional voice market and these guys continue to fight for what's remaining of the market? *Yes, re the market segments looked at, and the inevitable nature of the evolution/march of the tech revolution*…Has a study been done on what percentage of the voice market is going to VOIP? *Do the technocrats in the Regulatory space have requisite skillsets and motivation to grasp the business models, workings of the industry, and import of their determinations? For the sake of argument, revisit the debate on distributed ledgers/block-chain….*
3. Are we fighting the wrong war? *Maybe. Reframe this to focus on the benefits for the consumer, and industry, if we are to truly be the ‘silicon savanna’ that we aspire to*
4. Last but not least how do we as a country reason out without going to court? *Alternative Dispute Resolution (ADR) works, but where all parties have faith in both the dispute resolution process/mechanisms, the competency and ‘agnosticism’ of the adjudicators and in the enforcement of the decisions reached. Without that the courts remain the only viable option for aggrieved parties (at the risk of falling out of favor with the Regulators et al..)*
My two cowrie shells.
Regards
*Ali Hussein*
Fintech | Digital Transformation
Tel: +254 713 601113
Twitter: @AliHKassim
Skype: abu-jomo
LinkedIn: http://ke.linkedin.com/in/alihkassim
Any information of a personal nature expressed in this email are purely mine and do not necessarily reflect the official positions of the organizations that I work with.
On Mon, Jan 24, 2022 at 9:20 PM Mwendwa Kivuva via KICTANet < kictanet@lists.kictanet.or.ke> wrote:
Safaricom has a huge pricing power in voice services, making it difficult for rivals Airtel Kenya and Telkom Kenya to compete with it, the Communications Authority of Kenya (CA) has said.
The regulator made the disclosure in its response to a case filed by Safaricom at the Communications And Multimedia Appeals Tribunal seeking to stop CA from cutting the mobile termination rate (MTR) per minute to Sh0.12 from Sh0.99.
MTRs are the charges levied by a mobile service provider on other telecommunications service providers for terminating calls on its network.
Safaricom argues that the reduction of the charge, which was to take effect at the start of this year, ignores the cost of doing business in the telecommunications industry.
The regulator responded by stating that the leading telco has the lowest cost of operations, allowing it to run promotions at prices below the MTR and which its rivals are not in a position to match.
Safaricom’s leading market share has seen it charge its rivals more than it pays out to them, leaving it in a net profitable position.
More ... https://www.businessdailyafrica.com/bd/corporate/companies/safaricom-pricing...
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KICTANetiquette : Adhere to the same standards of acceptable behaviors online that you follow in real life: respect people's times and bandwidth, share knowledge, don't flame or abuse or personalize, respect privacy, do not spam, do not market your wares or qualifications.
KICTANet - The Power of Communities, is Kenya's premier ICT policy engagement platform.
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KICTANet is a multi-stakeholder Think Tank for people and institutions interested and involved in ICT policy and regulation. KICTANet is a catalyst for reform in the Information and Communication Technology sector. Its work is guided by four pillars of Policy Advocacy, Capacity Building, Research, and Stakeholder Engagement.
KICTANetiquette : Adhere to the same standards of acceptable behaviors online that you follow in real life: respect people's times and bandwidth, share knowledge, don't flame or abuse or personalize, respect privacy, do not spam, do not market your wares or qualifications.
KICTANet - The Power of Communities, is Kenya's premier ICT policy engagement platform.
-- Barrack O. Otieno +254721325277 +254733206359 Skype: barrack.otieno PGP ID: 0x2611D86A
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KICTANet is a multi-stakeholder Think Tank for people and institutions interested and involved in ICT policy and regulation. KICTANet is a catalyst for reform in the Information and Communication Technology sector. Its work is guided by four pillars of Policy Advocacy, Capacity Building, Research, and Stakeholder Engagement.
KICTANetiquette : Adhere to the same standards of acceptable behaviors online that you follow in real life: respect people's times and bandwidth, share knowledge, don't flame or abuse or personalize, respect privacy, do not spam, do not market your wares or qualifications.
KICTANet - The Power of Communities, is Kenya's premier ICT policy engagement platform.
I doubt you will get any Kenyans arguing against cheaper calling rates. That is where public interest lies... JG On Tue, 1 Feb 2022, 06:54 Ali Hussein via KICTANet, < kictanet@lists.kictanet.or.ke> wrote:
@Barrack Otieno <otieno.barrack@gmail.com>
The fact that the CA is a government entity doesn't necessarily mean they have the public interest at heart. What empirical evidence can you share with us that can confirm this? For example this message below that I keep on getting from Safaricom every month, despite the fact that I know I'm in compliance with this regulation. If you ask as the Safaricom peeps they say it's a regulatory requirement to send us repeat messages despite the fact that they (Safaricom) already have the details of my compliance in their database.
Dear Customer, urgently visit an M-PESA Agent, Dealer, or Safaricom Shop with original ID to update your SIM registration. Dial *106# for lines registered to you
I get this message like clockwork every month. There are other examples but this is one of them.
*Ali Hussein*
Fintech | Digital Transformation
Tel: +254 713 601113
Twitter: @AliHKassim
Skype: abu-jomo
LinkedIn: http://ke.linkedin.com/in/alihkassim <http://ke.linkedin.com/in/alihkassim>
Any information of a personal nature expressed in this email are purely mine and do not necessarily reflect the official positions of the organizations that I work with.
On Mon, Jan 31, 2022 at 1:18 PM Barrack Otieno via KICTANet < kictanet@lists.kictanet.or.ke> wrote:
@Ali Hussein <ahussein@kictanet.or.ke> on this matter, I will cast my lot with the Communications Authority. My thoughts are CA has public interest at heart whereas Telcos have commercial interest. I also think it is good the matter is being handled out of court. We must explore alternative dispute resolution mechanisms as a country that upholds multistakeholder principles. Spectrum as a resource should be availed for all citizens affordably, the Citizen must come first after which financial considerations can follow.
Thank you
Best Regards
On Tue, Jan 25, 2022 at 9:22 AM Hezron Gikanga via KICTANet < kictanet@lists.kictanet.or.ke> wrote:
Ali & everyone else, thanks for the insights, and illuminating questions.
My perspective below (+disclosures).
Hez Gikang’a
*From: *KICTANet <kictanet-bounces+hezron.gikanga= thearcrayon.com@lists.kictanet.or.ke> on behalf of Ali Hussein via KICTANet <kictanet@lists.kictanet.or.ke> *Reply to: *Kenya's premier ICT Policy engagement platform < kictanet@lists.kictanet.or.ke> *Date: *Tuesday, 25 January 2022 at 08:11 *To: *Hezron Gikanga <Hezron.Gikanga@thearcrayon.com> *Cc: *Ali Hussein <ali@hussein.me.ke> *Subject: *Re: [kictanet] Safaricom battling pricing power with CA
Kivuva and listers
This is a very interesting case and could probably serve as a case study worldwide. At this point in time I have more questions than answers:-
1. The Telco sector is an interesting one. Where do we draw the line between Market Power, abuse of Market Power, Free Markets, centralized control of power by Regulators? I can go on and on. *(there are several studiesconducted on the state of competitiveness in the industry over the last decade plus, across different market segments, and when I was at Airtel Africa a decade ago, this is one of the ‘internecine wars’ we fought – both against the Regulator CA (whom I firmly believe isn’t fair), and against the dominant player then. A groundbreaking Analysys Mason report back then was edited to soften some of the findings, and so nothing was (effectively done) to rein some of the predatory and abusive practices (in the name of GoK-ownership and ‘free/fair competition). There are also comparative studies from other markets, tests, and models to go by..…I doubt that there was goodwill/political willpower to effect some of the changes..case in point is that several draft pieces of legislation/amendments have been brought by individual legislators for a ‘market-correction’..they haven’t gone far..will Ezra Chiloba et al succeed now? Time wll tell..*
2. I can't help but wonder whether the current regulatory environment is fit for purpose and whether the Telcos themselves are stuck in the '80s and the regulator with them? Good question. *Refer to above. And the question of independence of the Regulators (not just CA and CAK) from undue political influence & fatalistic nationalistic tendencies….*Isn't it time to take into consideration that the cheese is moving or has moved and that VOIP-type services have eaten into the traditional voice market and these guys continue to fight for what's remaining of the market? *Yes, re the market segments looked at, and the inevitable nature of the evolution/march of the tech revolution*…Has a study been done on what percentage of the voice market is going to VOIP? *Do the technocrats in the Regulatory space have requisite skillsets and motivation to grasp the business models, workings of the industry, and import of their determinations? For the sake of argument, revisit the debate on distributed ledgers/block-chain….*
3. Are we fighting the wrong war? *Maybe. Reframe this to focus on the benefits for the consumer, and industry, if we are to truly be the ‘silicon savanna’ that we aspire to*
4. Last but not least how do we as a country reason out without going to court? *Alternative Dispute Resolution (ADR) works, but where all parties have faith in both the dispute resolution process/mechanisms, the competency and ‘agnosticism’ of the adjudicators and in the enforcement of the decisions reached. Without that the courts remain the only viable option for aggrieved parties (at the risk of falling out of favor with the Regulators et al..)*
My two cowrie shells.
Regards
*Ali Hussein*
Fintech | Digital Transformation
Tel: +254 713 601113
Twitter: @AliHKassim
Skype: abu-jomo
LinkedIn: http://ke.linkedin.com/in/alihkassim
Any information of a personal nature expressed in this email are purely mine and do not necessarily reflect the official positions of the organizations that I work with.
On Mon, Jan 24, 2022 at 9:20 PM Mwendwa Kivuva via KICTANet < kictanet@lists.kictanet.or.ke> wrote:
Safaricom has a huge pricing power in voice services, making it difficult for rivals Airtel Kenya and Telkom Kenya to compete with it, the Communications Authority of Kenya (CA) has said.
The regulator made the disclosure in its response to a case filed by Safaricom at the Communications And Multimedia Appeals Tribunal seeking to stop CA from cutting the mobile termination rate (MTR) per minute to Sh0.12 from Sh0.99.
MTRs are the charges levied by a mobile service provider on other telecommunications service providers for terminating calls on its network.
Safaricom argues that the reduction of the charge, which was to take effect at the start of this year, ignores the cost of doing business in the telecommunications industry.
The regulator responded by stating that the leading telco has the lowest cost of operations, allowing it to run promotions at prices below the MTR and which its rivals are not in a position to match.
Safaricom’s leading market share has seen it charge its rivals more than it pays out to them, leaving it in a net profitable position.
More ... https://www.businessdailyafrica.com/bd/corporate/companies/safaricom-pricing...
_______________________________________________ KICTANet mailing list KICTANet@lists.kictanet.or.ke https://lists.kictanet.or.ke/mailman/listinfo/kictanet Twitter: http://twitter.com/kictanet Facebook: https://www.facebook.com/KICTANet/
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KICTANet is a multi-stakeholder Think Tank for people and institutions interested and involved in ICT policy and regulation. KICTANet is a catalyst for reform in the Information and Communication Technology sector. Its work is guided by four pillars of Policy Advocacy, Capacity Building, Research, and Stakeholder Engagement.
KICTANetiquette : Adhere to the same standards of acceptable behaviors online that you follow in real life: respect people's times and bandwidth, share knowledge, don't flame or abuse or personalize, respect privacy, do not spam, do not market your wares or qualifications.
KICTANet - The Power of Communities, is Kenya's premier ICT policy engagement platform.
[image: Image removed by sender.] _______________________________________________ KICTANet mailing list KICTANet@lists.kictanet.or.ke https://lists.kictanet.or.ke/mailman/listinfo/kictanet Twitter: http://twitter.com/kictanet Facebook: https://www.facebook.com/KICTANet/
Unsubscribe or change your options at https://lists.kictanet.or.ke/mailman/options/kictanet/otieno.barrack%40gmail...
KICTANet is a multi-stakeholder Think Tank for people and institutions interested and involved in ICT policy and regulation. KICTANet is a catalyst for reform in the Information and Communication Technology sector. Its work is guided by four pillars of Policy Advocacy, Capacity Building, Research, and Stakeholder Engagement.
KICTANetiquette : Adhere to the same standards of acceptable behaviors online that you follow in real life: respect people's times and bandwidth, share knowledge, don't flame or abuse or personalize, respect privacy, do not spam, do not market your wares or qualifications.
KICTANet - The Power of Communities, is Kenya's premier ICT policy engagement platform.
-- Barrack O. Otieno +254721325277 +254733206359 Skype: barrack.otieno PGP ID: 0x2611D86A
_______________________________________________ KICTANet mailing list KICTANet@lists.kictanet.or.ke https://lists.kictanet.or.ke/mailman/listinfo/kictanet Twitter: http://twitter.com/kictanet Facebook: https://www.facebook.com/KICTANet/
Unsubscribe or change your options at https://lists.kictanet.or.ke/mailman/options/kictanet/info%40alyhussein.com
KICTANet is a multi-stakeholder Think Tank for people and institutions interested and involved in ICT policy and regulation. KICTANet is a catalyst for reform in the Information and Communication Technology sector. Its work is guided by four pillars of Policy Advocacy, Capacity Building, Research, and Stakeholder Engagement.
KICTANetiquette : Adhere to the same standards of acceptable behaviors online that you follow in real life: respect people's times and bandwidth, share knowledge, don't flame or abuse or personalize, respect privacy, do not spam, do not market your wares or qualifications.
KICTANet - The Power of Communities, is Kenya's premier ICT policy engagement platform.
_______________________________________________ KICTANet mailing list KICTANet@lists.kictanet.or.ke https://lists.kictanet.or.ke/mailman/listinfo/kictanet Twitter: http://twitter.com/kictanet Facebook: https://www.facebook.com/KICTANet/
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KICTANet is a multi-stakeholder Think Tank for people and institutions interested and involved in ICT policy and regulation. KICTANet is a catalyst for reform in the Information and Communication Technology sector. Its work is guided by four pillars of Policy Advocacy, Capacity Building, Research, and Stakeholder Engagement.
KICTANetiquette : Adhere to the same standards of acceptable behaviors online that you follow in real life: respect people's times and bandwidth, share knowledge, don't flame or abuse or personalize, respect privacy, do not spam, do not market your wares or qualifications.
KICTANet - The Power of Communities, is Kenya's premier ICT policy engagement platform.
Many thanks James for saving my skin. @Ali Hussein <ahussein@kictanet.or.ke> i fully agree with you on the Simcard issue. Another small matter is the issue of lines being deleted after a few days because they have not been topped up. Can someone educate me on the rationale behind this issue, doesn't it contravene consumer rights? Regards On Tue, Feb 1, 2022 at 9:22 AM James Mbugua via KICTANet < kictanet@lists.kictanet.or.ke> wrote:
I doubt you will get any Kenyans arguing against cheaper calling rates. That is where public interest lies...
JG
On Tue, 1 Feb 2022, 06:54 Ali Hussein via KICTANet, < kictanet@lists.kictanet.or.ke> wrote:
@Barrack Otieno <otieno.barrack@gmail.com>
The fact that the CA is a government entity doesn't necessarily mean they have the public interest at heart. What empirical evidence can you share with us that can confirm this? For example this message below that I keep on getting from Safaricom every month, despite the fact that I know I'm in compliance with this regulation. If you ask as the Safaricom peeps they say it's a regulatory requirement to send us repeat messages despite the fact that they (Safaricom) already have the details of my compliance in their database.
Dear Customer, urgently visit an M-PESA Agent, Dealer, or Safaricom Shop with original ID to update your SIM registration. Dial *106# for lines registered to you
I get this message like clockwork every month. There are other examples but this is one of them.
*Ali Hussein*
Fintech | Digital Transformation
Tel: +254 713 601113
Twitter: @AliHKassim
Skype: abu-jomo
LinkedIn: http://ke.linkedin.com/in/alihkassim <http://ke.linkedin.com/in/alihkassim>
Any information of a personal nature expressed in this email are purely mine and do not necessarily reflect the official positions of the organizations that I work with.
On Mon, Jan 31, 2022 at 1:18 PM Barrack Otieno via KICTANet < kictanet@lists.kictanet.or.ke> wrote:
@Ali Hussein <ahussein@kictanet.or.ke> on this matter, I will cast my lot with the Communications Authority. My thoughts are CA has public interest at heart whereas Telcos have commercial interest. I also think it is good the matter is being handled out of court. We must explore alternative dispute resolution mechanisms as a country that upholds multistakeholder principles. Spectrum as a resource should be availed for all citizens affordably, the Citizen must come first after which financial considerations can follow.
Thank you
Best Regards
On Tue, Jan 25, 2022 at 9:22 AM Hezron Gikanga via KICTANet < kictanet@lists.kictanet.or.ke> wrote:
Ali & everyone else, thanks for the insights, and illuminating questions.
My perspective below (+disclosures).
Hez Gikang’a
*From: *KICTANet <kictanet-bounces+hezron.gikanga= thearcrayon.com@lists.kictanet.or.ke> on behalf of Ali Hussein via KICTANet <kictanet@lists.kictanet.or.ke> *Reply to: *Kenya's premier ICT Policy engagement platform < kictanet@lists.kictanet.or.ke> *Date: *Tuesday, 25 January 2022 at 08:11 *To: *Hezron Gikanga <Hezron.Gikanga@thearcrayon.com> *Cc: *Ali Hussein <ali@hussein.me.ke> *Subject: *Re: [kictanet] Safaricom battling pricing power with CA
Kivuva and listers
This is a very interesting case and could probably serve as a case study worldwide. At this point in time I have more questions than answers:-
1. The Telco sector is an interesting one. Where do we draw the line between Market Power, abuse of Market Power, Free Markets, centralized control of power by Regulators? I can go on and on. *(there are several studiesconducted on the state of competitiveness in the industry over the last decade plus, across different market segments, and when I was at Airtel Africa a decade ago, this is one of the ‘internecine wars’ we fought – both against the Regulator CA (whom I firmly believe isn’t fair), and against the dominant player then. A groundbreaking Analysys Mason report back then was edited to soften some of the findings, and so nothing was (effectively done) to rein some of the predatory and abusive practices (in the name of GoK-ownership and ‘free/fair competition). There are also comparative studies from other markets, tests, and models to go by..…I doubt that there was goodwill/political willpower to effect some of the changes..case in point is that several draft pieces of legislation/amendments have been brought by individual legislators for a ‘market-correction’..they haven’t gone far..will Ezra Chiloba et al succeed now? Time wll tell..*
2. I can't help but wonder whether the current regulatory environment is fit for purpose and whether the Telcos themselves are stuck in the '80s and the regulator with them? Good question. *Refer to above. And the question of independence of the Regulators (not just CA and CAK) from undue political influence & fatalistic nationalistic tendencies….*Isn't it time to take into consideration that the cheese is moving or has moved and that VOIP-type services have eaten into the traditional voice market and these guys continue to fight for what's remaining of the market? *Yes, re the market segments looked at, and the inevitable nature of the evolution/march of the tech revolution*…Has a study been done on what percentage of the voice market is going to VOIP? *Do the technocrats in the Regulatory space have requisite skillsets and motivation to grasp the business models, workings of the industry, and import of their determinations? For the sake of argument, revisit the debate on distributed ledgers/block-chain….*
3. Are we fighting the wrong war? *Maybe. Reframe this to focus on the benefits for the consumer, and industry, if we are to truly be the ‘silicon savanna’ that we aspire to*
4. Last but not least how do we as a country reason out without going to court? *Alternative Dispute Resolution (ADR) works, but where all parties have faith in both the dispute resolution process/mechanisms, the competency and ‘agnosticism’ of the adjudicators and in the enforcement of the decisions reached. Without that the courts remain the only viable option for aggrieved parties (at the risk of falling out of favor with the Regulators et al..)*
My two cowrie shells.
Regards
*Ali Hussein*
Fintech | Digital Transformation
Tel: +254 713 601113
Twitter: @AliHKassim
Skype: abu-jomo
LinkedIn: http://ke.linkedin.com/in/alihkassim
Any information of a personal nature expressed in this email are purely mine and do not necessarily reflect the official positions of the organizations that I work with.
On Mon, Jan 24, 2022 at 9:20 PM Mwendwa Kivuva via KICTANet < kictanet@lists.kictanet.or.ke> wrote:
Safaricom has a huge pricing power in voice services, making it difficult for rivals Airtel Kenya and Telkom Kenya to compete with it, the Communications Authority of Kenya (CA) has said.
The regulator made the disclosure in its response to a case filed by Safaricom at the Communications And Multimedia Appeals Tribunal seeking to stop CA from cutting the mobile termination rate (MTR) per minute to Sh0.12 from Sh0.99.
MTRs are the charges levied by a mobile service provider on other telecommunications service providers for terminating calls on its network.
Safaricom argues that the reduction of the charge, which was to take effect at the start of this year, ignores the cost of doing business in the telecommunications industry.
The regulator responded by stating that the leading telco has the lowest cost of operations, allowing it to run promotions at prices below the MTR and which its rivals are not in a position to match.
Safaricom’s leading market share has seen it charge its rivals more than it pays out to them, leaving it in a net profitable position.
More ... https://www.businessdailyafrica.com/bd/corporate/companies/safaricom-pricing...
_______________________________________________ KICTANet mailing list KICTANet@lists.kictanet.or.ke https://lists.kictanet.or.ke/mailman/listinfo/kictanet Twitter: http://twitter.com/kictanet Facebook: https://www.facebook.com/KICTANet/
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KICTANet is a multi-stakeholder Think Tank for people and institutions interested and involved in ICT policy and regulation. KICTANet is a catalyst for reform in the Information and Communication Technology sector. Its work is guided by four pillars of Policy Advocacy, Capacity Building, Research, and Stakeholder Engagement.
KICTANetiquette : Adhere to the same standards of acceptable behaviors online that you follow in real life: respect people's times and bandwidth, share knowledge, don't flame or abuse or personalize, respect privacy, do not spam, do not market your wares or qualifications.
KICTANet - The Power of Communities, is Kenya's premier ICT policy engagement platform.
[image: Image removed by sender.] _______________________________________________ KICTANet mailing list KICTANet@lists.kictanet.or.ke https://lists.kictanet.or.ke/mailman/listinfo/kictanet Twitter: http://twitter.com/kictanet Facebook: https://www.facebook.com/KICTANet/
Unsubscribe or change your options at https://lists.kictanet.or.ke/mailman/options/kictanet/otieno.barrack%40gmail...
KICTANet is a multi-stakeholder Think Tank for people and institutions interested and involved in ICT policy and regulation. KICTANet is a catalyst for reform in the Information and Communication Technology sector. Its work is guided by four pillars of Policy Advocacy, Capacity Building, Research, and Stakeholder Engagement.
KICTANetiquette : Adhere to the same standards of acceptable behaviors online that you follow in real life: respect people's times and bandwidth, share knowledge, don't flame or abuse or personalize, respect privacy, do not spam, do not market your wares or qualifications.
KICTANet - The Power of Communities, is Kenya's premier ICT policy engagement platform.
-- Barrack O. Otieno +254721325277 +254733206359 Skype: barrack.otieno PGP ID: 0x2611D86A
_______________________________________________ KICTANet mailing list KICTANet@lists.kictanet.or.ke https://lists.kictanet.or.ke/mailman/listinfo/kictanet Twitter: http://twitter.com/kictanet Facebook: https://www.facebook.com/KICTANet/
Unsubscribe or change your options at https://lists.kictanet.or.ke/mailman/options/kictanet/info%40alyhussein.com
KICTANet is a multi-stakeholder Think Tank for people and institutions interested and involved in ICT policy and regulation. KICTANet is a catalyst for reform in the Information and Communication Technology sector. Its work is guided by four pillars of Policy Advocacy, Capacity Building, Research, and Stakeholder Engagement.
KICTANetiquette : Adhere to the same standards of acceptable behaviors online that you follow in real life: respect people's times and bandwidth, share knowledge, don't flame or abuse or personalize, respect privacy, do not spam, do not market your wares or qualifications.
KICTANet - The Power of Communities, is Kenya's premier ICT policy engagement platform.
_______________________________________________ KICTANet mailing list KICTANet@lists.kictanet.or.ke https://lists.kictanet.or.ke/mailman/listinfo/kictanet Twitter: http://twitter.com/kictanet Facebook: https://www.facebook.com/KICTANet/
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KICTANet is a multi-stakeholder Think Tank for people and institutions interested and involved in ICT policy and regulation. KICTANet is a catalyst for reform in the Information and Communication Technology sector. Its work is guided by four pillars of Policy Advocacy, Capacity Building, Research, and Stakeholder Engagement.
KICTANetiquette : Adhere to the same standards of acceptable behaviors online that you follow in real life: respect people's times and bandwidth, share knowledge, don't flame or abuse or personalize, respect privacy, do not spam, do not market your wares or qualifications.
KICTANet - The Power of Communities, is Kenya's premier ICT policy engagement platform.
_______________________________________________ KICTANet mailing list KICTANet@lists.kictanet.or.ke https://lists.kictanet.or.ke/mailman/listinfo/kictanet Twitter: http://twitter.com/kictanet Facebook: https://www.facebook.com/KICTANet/
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KICTANet is a multi-stakeholder Think Tank for people and institutions interested and involved in ICT policy and regulation. KICTANet is a catalyst for reform in the Information and Communication Technology sector. Its work is guided by four pillars of Policy Advocacy, Capacity Building, Research, and Stakeholder Engagement.
KICTANetiquette : Adhere to the same standards of acceptable behaviors online that you follow in real life: respect people's times and bandwidth, share knowledge, don't flame or abuse or personalize, respect privacy, do not spam, do not market your wares or qualifications.
KICTANet - The Power of Communities, is Kenya's premier ICT policy engagement platform.
-- Barrack O. Otieno +254721325277 +254733206359 Skype: barrack.otieno PGP ID: 0x2611D86A
This issue is very painful to me Barrack. I lost my REGISTERED modem line that I had used for over 7 years this way. Shame on you Safaricom. What's the use of line registration if you can't bother calling me on any of my two other Safaricom lines to inform me of the pending loss? #UshenziKE! Warm regards, Mutemi wa Kiama Team Captain, This Is Africa: https://thisisafrica.me Thoughts become things... choose the good ones! ----------------------------------------------------------------------------------------------------------------------------- Public Intellectual, Social Justice & Social Accountability Entrepreneur, Strategic Planning & Organizational Development Facilitator, Strategic Communications, Movement Building Coach, Human Rights Defender, #DevolutionIsRevolution Champion. The Wanjiku Agenda Kenya Foundation (WAKenya) Ordinary, fearless Kenyans. https://www.linkedin.com/in/edwin-mutemi-wa-kiama-1aa51615/ Sauti Ya Wanjiku Social Movement www.sautiyawanjiku.com https://www.facebook.com/wanjikurevolutionkenya https://twitter.com/WanjikuRevolt https://twitter.com/MutemiWaKiama http://www.scribd.com/wmkenya "Never doubt that a small group of thoughtful, committed people can change the world. Indeed, it is the only thing that ever has." ~Margaret Mead On Tue, Feb 1, 2022, 11:54 Barrack Otieno via KICTANet < kictanet@lists.kictanet.or.ke> wrote:
Many thanks James for saving my skin. @Ali Hussein <ahussein@kictanet.or.ke> i fully agree with you on the Simcard issue. Another small matter is the issue of lines being deleted after a few days because they have not been topped up. Can someone educate me on the rationale behind this issue, doesn't it contravene consumer rights?
Regards
On Tue, Feb 1, 2022 at 9:22 AM James Mbugua via KICTANet < kictanet@lists.kictanet.or.ke> wrote:
I doubt you will get any Kenyans arguing against cheaper calling rates. That is where public interest lies...
JG
On Tue, 1 Feb 2022, 06:54 Ali Hussein via KICTANet, < kictanet@lists.kictanet.or.ke> wrote:
@Barrack Otieno <otieno.barrack@gmail.com>
The fact that the CA is a government entity doesn't necessarily mean they have the public interest at heart. What empirical evidence can you share with us that can confirm this? For example this message below that I keep on getting from Safaricom every month, despite the fact that I know I'm in compliance with this regulation. If you ask as the Safaricom peeps they say it's a regulatory requirement to send us repeat messages despite the fact that they (Safaricom) already have the details of my compliance in their database.
Dear Customer, urgently visit an M-PESA Agent, Dealer, or Safaricom Shop with original ID to update your SIM registration. Dial *106# for lines registered to you
I get this message like clockwork every month. There are other examples but this is one of them.
*Ali Hussein*
Fintech | Digital Transformation
Tel: +254 713 601113
Twitter: @AliHKassim
Skype: abu-jomo
LinkedIn: http://ke.linkedin.com/in/alihkassim <http://ke.linkedin.com/in/alihkassim>
Any information of a personal nature expressed in this email are purely mine and do not necessarily reflect the official positions of the organizations that I work with.
On Mon, Jan 31, 2022 at 1:18 PM Barrack Otieno via KICTANet < kictanet@lists.kictanet.or.ke> wrote:
@Ali Hussein <ahussein@kictanet.or.ke> on this matter, I will cast my lot with the Communications Authority. My thoughts are CA has public interest at heart whereas Telcos have commercial interest. I also think it is good the matter is being handled out of court. We must explore alternative dispute resolution mechanisms as a country that upholds multistakeholder principles. Spectrum as a resource should be availed for all citizens affordably, the Citizen must come first after which financial considerations can follow.
Thank you
Best Regards
On Tue, Jan 25, 2022 at 9:22 AM Hezron Gikanga via KICTANet < kictanet@lists.kictanet.or.ke> wrote:
Ali & everyone else, thanks for the insights, and illuminating questions.
My perspective below (+disclosures).
Hez Gikang’a
*From: *KICTANet <kictanet-bounces+hezron.gikanga= thearcrayon.com@lists.kictanet.or.ke> on behalf of Ali Hussein via KICTANet <kictanet@lists.kictanet.or.ke> *Reply to: *Kenya's premier ICT Policy engagement platform < kictanet@lists.kictanet.or.ke> *Date: *Tuesday, 25 January 2022 at 08:11 *To: *Hezron Gikanga <Hezron.Gikanga@thearcrayon.com> *Cc: *Ali Hussein <ali@hussein.me.ke> *Subject: *Re: [kictanet] Safaricom battling pricing power with CA
Kivuva and listers
This is a very interesting case and could probably serve as a case study worldwide. At this point in time I have more questions than answers:-
1. The Telco sector is an interesting one. Where do we draw the line between Market Power, abuse of Market Power, Free Markets, centralized control of power by Regulators? I can go on and on. *(there are several studiesconducted on the state of competitiveness in the industry over the last decade plus, across different market segments, and when I was at Airtel Africa a decade ago, this is one of the ‘internecine wars’ we fought – both against the Regulator CA (whom I firmly believe isn’t fair), and against the dominant player then. A groundbreaking Analysys Mason report back then was edited to soften some of the findings, and so nothing was (effectively done) to rein some of the predatory and abusive practices (in the name of GoK-ownership and ‘free/fair competition). There are also comparative studies from other markets, tests, and models to go by..…I doubt that there was goodwill/political willpower to effect some of the changes..case in point is that several draft pieces of legislation/amendments have been brought by individual legislators for a ‘market-correction’..they haven’t gone far..will Ezra Chiloba et al succeed now? Time wll tell..*
2. I can't help but wonder whether the current regulatory environment is fit for purpose and whether the Telcos themselves are stuck in the '80s and the regulator with them? Good question. *Refer to above. And the question of independence of the Regulators (not just CA and CAK) from undue political influence & fatalistic nationalistic tendencies….*Isn't it time to take into consideration that the cheese is moving or has moved and that VOIP-type services have eaten into the traditional voice market and these guys continue to fight for what's remaining of the market? *Yes, re the market segments looked at, and the inevitable nature of the evolution/march of the tech revolution*…Has a study been done on what percentage of the voice market is going to VOIP? *Do the technocrats in the Regulatory space have requisite skillsets and motivation to grasp the business models, workings of the industry, and import of their determinations? For the sake of argument, revisit the debate on distributed ledgers/block-chain….*
3. Are we fighting the wrong war? *Maybe. Reframe this to focus on the benefits for the consumer, and industry, if we are to truly be the ‘silicon savanna’ that we aspire to*
4. Last but not least how do we as a country reason out without going to court? *Alternative Dispute Resolution (ADR) works, but where all parties have faith in both the dispute resolution process/mechanisms, the competency and ‘agnosticism’ of the adjudicators and in the enforcement of the decisions reached. Without that the courts remain the only viable option for aggrieved parties (at the risk of falling out of favor with the Regulators et al..)*
My two cowrie shells.
Regards
*Ali Hussein*
Fintech | Digital Transformation
Tel: +254 713 601113
Twitter: @AliHKassim
Skype: abu-jomo
LinkedIn: http://ke.linkedin.com/in/alihkassim
Any information of a personal nature expressed in this email are purely mine and do not necessarily reflect the official positions of the organizations that I work with.
On Mon, Jan 24, 2022 at 9:20 PM Mwendwa Kivuva via KICTANet < kictanet@lists.kictanet.or.ke> wrote:
Safaricom has a huge pricing power in voice services, making it difficult for rivals Airtel Kenya and Telkom Kenya to compete with it, the Communications Authority of Kenya (CA) has said.
The regulator made the disclosure in its response to a case filed by Safaricom at the Communications And Multimedia Appeals Tribunal seeking to stop CA from cutting the mobile termination rate (MTR) per minute to Sh0.12 from Sh0.99.
MTRs are the charges levied by a mobile service provider on other telecommunications service providers for terminating calls on its network.
Safaricom argues that the reduction of the charge, which was to take effect at the start of this year, ignores the cost of doing business in the telecommunications industry.
The regulator responded by stating that the leading telco has the lowest cost of operations, allowing it to run promotions at prices below the MTR and which its rivals are not in a position to match.
Safaricom’s leading market share has seen it charge its rivals more than it pays out to them, leaving it in a net profitable position.
More ... https://www.businessdailyafrica.com/bd/corporate/companies/safaricom-pricing...
_______________________________________________ KICTANet mailing list KICTANet@lists.kictanet.or.ke https://lists.kictanet.or.ke/mailman/listinfo/kictanet Twitter: http://twitter.com/kictanet Facebook: https://www.facebook.com/KICTANet/
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KICTANet is a multi-stakeholder Think Tank for people and institutions interested and involved in ICT policy and regulation. KICTANet is a catalyst for reform in the Information and Communication Technology sector. Its work is guided by four pillars of Policy Advocacy, Capacity Building, Research, and Stakeholder Engagement.
KICTANetiquette : Adhere to the same standards of acceptable behaviors online that you follow in real life: respect people's times and bandwidth, share knowledge, don't flame or abuse or personalize, respect privacy, do not spam, do not market your wares or qualifications.
KICTANet - The Power of Communities, is Kenya's premier ICT policy engagement platform.
[image: Image removed by sender.] _______________________________________________ KICTANet mailing list KICTANet@lists.kictanet.or.ke https://lists.kictanet.or.ke/mailman/listinfo/kictanet Twitter: http://twitter.com/kictanet Facebook: https://www.facebook.com/KICTANet/
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KICTANet is a multi-stakeholder Think Tank for people and institutions interested and involved in ICT policy and regulation. KICTANet is a catalyst for reform in the Information and Communication Technology sector. Its work is guided by four pillars of Policy Advocacy, Capacity Building, Research, and Stakeholder Engagement.
KICTANetiquette : Adhere to the same standards of acceptable behaviors online that you follow in real life: respect people's times and bandwidth, share knowledge, don't flame or abuse or personalize, respect privacy, do not spam, do not market your wares or qualifications.
KICTANet - The Power of Communities, is Kenya's premier ICT policy engagement platform.
-- Barrack O. Otieno +254721325277 +254733206359 Skype: barrack.otieno PGP ID: 0x2611D86A
_______________________________________________ KICTANet mailing list KICTANet@lists.kictanet.or.ke https://lists.kictanet.or.ke/mailman/listinfo/kictanet Twitter: http://twitter.com/kictanet Facebook: https://www.facebook.com/KICTANet/
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KICTANet is a multi-stakeholder Think Tank for people and institutions interested and involved in ICT policy and regulation. KICTANet is a catalyst for reform in the Information and Communication Technology sector. Its work is guided by four pillars of Policy Advocacy, Capacity Building, Research, and Stakeholder Engagement.
KICTANetiquette : Adhere to the same standards of acceptable behaviors online that you follow in real life: respect people's times and bandwidth, share knowledge, don't flame or abuse or personalize, respect privacy, do not spam, do not market your wares or qualifications.
KICTANet - The Power of Communities, is Kenya's premier ICT policy engagement platform.
_______________________________________________ KICTANet mailing list KICTANet@lists.kictanet.or.ke https://lists.kictanet.or.ke/mailman/listinfo/kictanet Twitter: http://twitter.com/kictanet Facebook: https://www.facebook.com/KICTANet/
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KICTANet is a multi-stakeholder Think Tank for people and institutions interested and involved in ICT policy and regulation. KICTANet is a catalyst for reform in the Information and Communication Technology sector. Its work is guided by four pillars of Policy Advocacy, Capacity Building, Research, and Stakeholder Engagement.
KICTANetiquette : Adhere to the same standards of acceptable behaviors online that you follow in real life: respect people's times and bandwidth, share knowledge, don't flame or abuse or personalize, respect privacy, do not spam, do not market your wares or qualifications.
KICTANet - The Power of Communities, is Kenya's premier ICT policy engagement platform.
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KICTANetiquette : Adhere to the same standards of acceptable behaviors online that you follow in real life: respect people's times and bandwidth, share knowledge, don't flame or abuse or personalize, respect privacy, do not spam, do not market your wares or qualifications.
KICTANet - The Power of Communities, is Kenya's premier ICT policy engagement platform.
-- Barrack O. Otieno +254721325277 +254733206359 Skype: barrack.otieno PGP ID: 0x2611D86A
_______________________________________________ KICTANet mailing list KICTANet@lists.kictanet.or.ke https://lists.kictanet.or.ke/mailman/listinfo/kictanet Twitter: http://twitter.com/kictanet Facebook: https://www.facebook.com/KICTANet/
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KICTANetiquette : Adhere to the same standards of acceptable behaviors online that you follow in real life: respect people's times and bandwidth, share knowledge, don't flame or abuse or personalize, respect privacy, do not spam, do not market your wares or qualifications.
KICTANet - The Power of Communities, is Kenya's premier ICT policy engagement platform.
Hi @Mutemi wa Kiama <eddiekiama@gmail.com> , Its quiet unfortunate, i hope the Communications Authority can weigh in on the issue, i would also like to get the perspective of listers working for the Telcos. Best On Tue, Feb 1, 2022 at 1:44 PM Mutemi wa Kiama <eddiekiama@gmail.com> wrote:
This issue is very painful to me Barrack. I lost my REGISTERED modem line that I had used for over 7 years this way. Shame on you Safaricom. What's the use of line registration if you can't bother calling me on any of my two other Safaricom lines to inform me of the pending loss? #UshenziKE!
Warm regards,
Mutemi wa Kiama
Team Captain, This Is Africa: https://thisisafrica.me
Thoughts become things... choose the good ones!
-----------------------------------------------------------------------------------------------------------------------------
Public Intellectual, Social Justice & Social Accountability Entrepreneur, Strategic Planning & Organizational Development Facilitator, Strategic Communications, Movement Building Coach, Human Rights Defender,
#DevolutionIsRevolution Champion.
The Wanjiku Agenda Kenya Foundation (WAKenya) Ordinary, fearless Kenyans.
https://www.linkedin.com/in/edwin-mutemi-wa-kiama-1aa51615/
Sauti Ya Wanjiku Social Movement www.sautiyawanjiku.com
https://www.facebook.com/wanjikurevolutionkenya
https://twitter.com/WanjikuRevolt
https://twitter.com/MutemiWaKiama
"Never doubt that a small group of thoughtful, committed people can change the world. Indeed, it is the only thing that ever has." ~Margaret Mead
On Tue, Feb 1, 2022, 11:54 Barrack Otieno via KICTANet < kictanet@lists.kictanet.or.ke> wrote:
Many thanks James for saving my skin. @Ali Hussein <ahussein@kictanet.or.ke> i fully agree with you on the Simcard issue. Another small matter is the issue of lines being deleted after a few days because they have not been topped up. Can someone educate me on the rationale behind this issue, doesn't it contravene consumer rights?
Regards
On Tue, Feb 1, 2022 at 9:22 AM James Mbugua via KICTANet < kictanet@lists.kictanet.or.ke> wrote:
I doubt you will get any Kenyans arguing against cheaper calling rates. That is where public interest lies...
JG
On Tue, 1 Feb 2022, 06:54 Ali Hussein via KICTANet, < kictanet@lists.kictanet.or.ke> wrote:
@Barrack Otieno <otieno.barrack@gmail.com>
The fact that the CA is a government entity doesn't necessarily mean they have the public interest at heart. What empirical evidence can you share with us that can confirm this? For example this message below that I keep on getting from Safaricom every month, despite the fact that I know I'm in compliance with this regulation. If you ask as the Safaricom peeps they say it's a regulatory requirement to send us repeat messages despite the fact that they (Safaricom) already have the details of my compliance in their database.
Dear Customer, urgently visit an M-PESA Agent, Dealer, or Safaricom Shop with original ID to update your SIM registration. Dial *106# for lines registered to you
I get this message like clockwork every month. There are other examples but this is one of them.
*Ali Hussein*
Fintech | Digital Transformation
Tel: +254 713 601113
Twitter: @AliHKassim
Skype: abu-jomo
LinkedIn: http://ke.linkedin.com/in/alihkassim <http://ke.linkedin.com/in/alihkassim>
Any information of a personal nature expressed in this email are purely mine and do not necessarily reflect the official positions of the organizations that I work with.
On Mon, Jan 31, 2022 at 1:18 PM Barrack Otieno via KICTANet < kictanet@lists.kictanet.or.ke> wrote:
@Ali Hussein <ahussein@kictanet.or.ke> on this matter, I will cast my lot with the Communications Authority. My thoughts are CA has public interest at heart whereas Telcos have commercial interest. I also think it is good the matter is being handled out of court. We must explore alternative dispute resolution mechanisms as a country that upholds multistakeholder principles. Spectrum as a resource should be availed for all citizens affordably, the Citizen must come first after which financial considerations can follow.
Thank you
Best Regards
On Tue, Jan 25, 2022 at 9:22 AM Hezron Gikanga via KICTANet < kictanet@lists.kictanet.or.ke> wrote:
Ali & everyone else, thanks for the insights, and illuminating questions.
My perspective below (+disclosures).
Hez Gikang’a
*From: *KICTANet <kictanet-bounces+hezron.gikanga= thearcrayon.com@lists.kictanet.or.ke> on behalf of Ali Hussein via KICTANet <kictanet@lists.kictanet.or.ke> *Reply to: *Kenya's premier ICT Policy engagement platform < kictanet@lists.kictanet.or.ke> *Date: *Tuesday, 25 January 2022 at 08:11 *To: *Hezron Gikanga <Hezron.Gikanga@thearcrayon.com> *Cc: *Ali Hussein <ali@hussein.me.ke> *Subject: *Re: [kictanet] Safaricom battling pricing power with CA
Kivuva and listers
This is a very interesting case and could probably serve as a case study worldwide. At this point in time I have more questions than answers:-
1. The Telco sector is an interesting one. Where do we draw the line between Market Power, abuse of Market Power, Free Markets, centralized control of power by Regulators? I can go on and on. *(there are several studiesconducted on the state of competitiveness in the industry over the last decade plus, across different market segments, and when I was at Airtel Africa a decade ago, this is one of the ‘internecine wars’ we fought – both against the Regulator CA (whom I firmly believe isn’t fair), and against the dominant player then. A groundbreaking Analysys Mason report back then was edited to soften some of the findings, and so nothing was (effectively done) to rein some of the predatory and abusive practices (in the name of GoK-ownership and ‘free/fair competition). There are also comparative studies from other markets, tests, and models to go by..…I doubt that there was goodwill/political willpower to effect some of the changes..case in point is that several draft pieces of legislation/amendments have been brought by individual legislators for a ‘market-correction’..they haven’t gone far..will Ezra Chiloba et al succeed now? Time wll tell..*
2. I can't help but wonder whether the current regulatory environment is fit for purpose and whether the Telcos themselves are stuck in the '80s and the regulator with them? Good question. *Refer to above. And the question of independence of the Regulators (not just CA and CAK) from undue political influence & fatalistic nationalistic tendencies….*Isn't it time to take into consideration that the cheese is moving or has moved and that VOIP-type services have eaten into the traditional voice market and these guys continue to fight for what's remaining of the market? *Yes, re the market segments looked at, and the inevitable nature of the evolution/march of the tech revolution*…Has a study been done on what percentage of the voice market is going to VOIP? *Do the technocrats in the Regulatory space have requisite skillsets and motivation to grasp the business models, workings of the industry, and import of their determinations? For the sake of argument, revisit the debate on distributed ledgers/block-chain….*
3. Are we fighting the wrong war? *Maybe. Reframe this to focus on the benefits for the consumer, and industry, if we are to truly be the ‘silicon savanna’ that we aspire to*
4. Last but not least how do we as a country reason out without going to court? *Alternative Dispute Resolution (ADR) works, but where all parties have faith in both the dispute resolution process/mechanisms, the competency and ‘agnosticism’ of the adjudicators and in the enforcement of the decisions reached. Without that the courts remain the only viable option for aggrieved parties (at the risk of falling out of favor with the Regulators et al..)*
My two cowrie shells.
Regards
*Ali Hussein*
Fintech | Digital Transformation
Tel: +254 713 601113
Twitter: @AliHKassim
Skype: abu-jomo
LinkedIn: http://ke.linkedin.com/in/alihkassim
Any information of a personal nature expressed in this email are purely mine and do not necessarily reflect the official positions of the organizations that I work with.
On Mon, Jan 24, 2022 at 9:20 PM Mwendwa Kivuva via KICTANet < kictanet@lists.kictanet.or.ke> wrote:
Safaricom has a huge pricing power in voice services, making it difficult for rivals Airtel Kenya and Telkom Kenya to compete with it, the Communications Authority of Kenya (CA) has said.
The regulator made the disclosure in its response to a case filed by Safaricom at the Communications And Multimedia Appeals Tribunal seeking to stop CA from cutting the mobile termination rate (MTR) per minute to Sh0.12 from Sh0.99.
MTRs are the charges levied by a mobile service provider on other telecommunications service providers for terminating calls on its network.
Safaricom argues that the reduction of the charge, which was to take effect at the start of this year, ignores the cost of doing business in the telecommunications industry.
The regulator responded by stating that the leading telco has the lowest cost of operations, allowing it to run promotions at prices below the MTR and which its rivals are not in a position to match.
Safaricom’s leading market share has seen it charge its rivals more than it pays out to them, leaving it in a net profitable position.
More ... https://www.businessdailyafrica.com/bd/corporate/companies/safaricom-pricing...
_______________________________________________ KICTANet mailing list KICTANet@lists.kictanet.or.ke https://lists.kictanet.or.ke/mailman/listinfo/kictanet Twitter: http://twitter.com/kictanet Facebook: https://www.facebook.com/KICTANet/
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KICTANet is a multi-stakeholder Think Tank for people and institutions interested and involved in ICT policy and regulation. KICTANet is a catalyst for reform in the Information and Communication Technology sector. Its work is guided by four pillars of Policy Advocacy, Capacity Building, Research, and Stakeholder Engagement.
KICTANetiquette : Adhere to the same standards of acceptable behaviors online that you follow in real life: respect people's times and bandwidth, share knowledge, don't flame or abuse or personalize, respect privacy, do not spam, do not market your wares or qualifications.
KICTANet - The Power of Communities, is Kenya's premier ICT policy engagement platform.
[image: Image removed by sender.] _______________________________________________ KICTANet mailing list KICTANet@lists.kictanet.or.ke https://lists.kictanet.or.ke/mailman/listinfo/kictanet Twitter: http://twitter.com/kictanet Facebook: https://www.facebook.com/KICTANet/
Unsubscribe or change your options at https://lists.kictanet.or.ke/mailman/options/kictanet/otieno.barrack%40gmail...
KICTANet is a multi-stakeholder Think Tank for people and institutions interested and involved in ICT policy and regulation. KICTANet is a catalyst for reform in the Information and Communication Technology sector. Its work is guided by four pillars of Policy Advocacy, Capacity Building, Research, and Stakeholder Engagement.
KICTANetiquette : Adhere to the same standards of acceptable behaviors online that you follow in real life: respect people's times and bandwidth, share knowledge, don't flame or abuse or personalize, respect privacy, do not spam, do not market your wares or qualifications.
KICTANet - The Power of Communities, is Kenya's premier ICT policy engagement platform.
-- Barrack O. Otieno +254721325277 +254733206359 Skype: barrack.otieno PGP ID: 0x2611D86A
_______________________________________________ KICTANet mailing list KICTANet@lists.kictanet.or.ke https://lists.kictanet.or.ke/mailman/listinfo/kictanet Twitter: http://twitter.com/kictanet Facebook: https://www.facebook.com/KICTANet/
Unsubscribe or change your options at https://lists.kictanet.or.ke/mailman/options/kictanet/info%40alyhussein.com
KICTANet is a multi-stakeholder Think Tank for people and institutions interested and involved in ICT policy and regulation. KICTANet is a catalyst for reform in the Information and Communication Technology sector. Its work is guided by four pillars of Policy Advocacy, Capacity Building, Research, and Stakeholder Engagement.
KICTANetiquette : Adhere to the same standards of acceptable behaviors online that you follow in real life: respect people's times and bandwidth, share knowledge, don't flame or abuse or personalize, respect privacy, do not spam, do not market your wares or qualifications.
KICTANet - The Power of Communities, is Kenya's premier ICT policy engagement platform.
_______________________________________________ KICTANet mailing list KICTANet@lists.kictanet.or.ke https://lists.kictanet.or.ke/mailman/listinfo/kictanet Twitter: http://twitter.com/kictanet Facebook: https://www.facebook.com/KICTANet/
Unsubscribe or change your options at https://lists.kictanet.or.ke/mailman/options/kictanet/jgmbugua%40gmail.com
KICTANet is a multi-stakeholder Think Tank for people and institutions interested and involved in ICT policy and regulation. KICTANet is a catalyst for reform in the Information and Communication Technology sector. Its work is guided by four pillars of Policy Advocacy, Capacity Building, Research, and Stakeholder Engagement.
KICTANetiquette : Adhere to the same standards of acceptable behaviors online that you follow in real life: respect people's times and bandwidth, share knowledge, don't flame or abuse or personalize, respect privacy, do not spam, do not market your wares or qualifications.
KICTANet - The Power of Communities, is Kenya's premier ICT policy engagement platform.
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KICTANetiquette : Adhere to the same standards of acceptable behaviors online that you follow in real life: respect people's times and bandwidth, share knowledge, don't flame or abuse or personalize, respect privacy, do not spam, do not market your wares or qualifications.
KICTANet - The Power of Communities, is Kenya's premier ICT policy engagement platform.
-- Barrack O. Otieno +254721325277 +254733206359 Skype: barrack.otieno PGP ID: 0x2611D86A
On this issue both entities are to blame:- 1. It is a regulatory requirement. Unfortunately, what entails an active line is a moving target! 2. The Telcos need to be sensitive and communicate. I too have lost a line, not because it's not in use but because I had not bought airtime on it! Regards *Ali Hussein* Fintech | Digital Transformation Tel: +254 713 601113 Twitter: @AliHKassim Skype: abu-jomo LinkedIn: http://ke.linkedin.com/in/alihkassim <http://ke.linkedin.com/in/alihkassim> Any information of a personal nature expressed in this email are purely mine and do not necessarily reflect the official positions of the organizations that I work with. On Tue, Feb 1, 2022 at 4:59 PM Barrack Otieno via KICTANet < kictanet@lists.kictanet.or.ke> wrote:
Hi @Mutemi wa Kiama <eddiekiama@gmail.com> ,
Its quiet unfortunate, i hope the Communications Authority can weigh in on the issue, i would also like to get the perspective of listers working for the Telcos.
Best
On Tue, Feb 1, 2022 at 1:44 PM Mutemi wa Kiama <eddiekiama@gmail.com> wrote:
This issue is very painful to me Barrack. I lost my REGISTERED modem line that I had used for over 7 years this way. Shame on you Safaricom. What's the use of line registration if you can't bother calling me on any of my two other Safaricom lines to inform me of the pending loss? #UshenziKE!
Warm regards,
Mutemi wa Kiama
Team Captain, This Is Africa: https://thisisafrica.me
Thoughts become things... choose the good ones!
-----------------------------------------------------------------------------------------------------------------------------
Public Intellectual, Social Justice & Social Accountability Entrepreneur, Strategic Planning & Organizational Development Facilitator, Strategic Communications, Movement Building Coach, Human Rights Defender,
#DevolutionIsRevolution Champion.
The Wanjiku Agenda Kenya Foundation (WAKenya) Ordinary, fearless Kenyans.
https://www.linkedin.com/in/edwin-mutemi-wa-kiama-1aa51615/
Sauti Ya Wanjiku Social Movement www.sautiyawanjiku.com
https://www.facebook.com/wanjikurevolutionkenya
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https://twitter.com/MutemiWaKiama
"Never doubt that a small group of thoughtful, committed people can change the world. Indeed, it is the only thing that ever has." ~Margaret Mead
On Tue, Feb 1, 2022, 11:54 Barrack Otieno via KICTANet < kictanet@lists.kictanet.or.ke> wrote:
Many thanks James for saving my skin. @Ali Hussein <ahussein@kictanet.or.ke> i fully agree with you on the Simcard issue. Another small matter is the issue of lines being deleted after a few days because they have not been topped up. Can someone educate me on the rationale behind this issue, doesn't it contravene consumer rights?
Regards
On Tue, Feb 1, 2022 at 9:22 AM James Mbugua via KICTANet < kictanet@lists.kictanet.or.ke> wrote:
I doubt you will get any Kenyans arguing against cheaper calling rates. That is where public interest lies...
JG
On Tue, 1 Feb 2022, 06:54 Ali Hussein via KICTANet, < kictanet@lists.kictanet.or.ke> wrote:
@Barrack Otieno <otieno.barrack@gmail.com>
The fact that the CA is a government entity doesn't necessarily mean they have the public interest at heart. What empirical evidence can you share with us that can confirm this? For example this message below that I keep on getting from Safaricom every month, despite the fact that I know I'm in compliance with this regulation. If you ask as the Safaricom peeps they say it's a regulatory requirement to send us repeat messages despite the fact that they (Safaricom) already have the details of my compliance in their database.
Dear Customer, urgently visit an M-PESA Agent, Dealer, or Safaricom Shop with original ID to update your SIM registration. Dial *106# for lines registered to you
I get this message like clockwork every month. There are other examples but this is one of them.
*Ali Hussein*
Fintech | Digital Transformation
Tel: +254 713 601113
Twitter: @AliHKassim
Skype: abu-jomo
LinkedIn: http://ke.linkedin.com/in/alihkassim <http://ke.linkedin.com/in/alihkassim>
Any information of a personal nature expressed in this email are purely mine and do not necessarily reflect the official positions of the organizations that I work with.
On Mon, Jan 31, 2022 at 1:18 PM Barrack Otieno via KICTANet < kictanet@lists.kictanet.or.ke> wrote:
@Ali Hussein <ahussein@kictanet.or.ke> on this matter, I will cast my lot with the Communications Authority. My thoughts are CA has public interest at heart whereas Telcos have commercial interest. I also think it is good the matter is being handled out of court. We must explore alternative dispute resolution mechanisms as a country that upholds multistakeholder principles. Spectrum as a resource should be availed for all citizens affordably, the Citizen must come first after which financial considerations can follow.
Thank you
Best Regards
On Tue, Jan 25, 2022 at 9:22 AM Hezron Gikanga via KICTANet < kictanet@lists.kictanet.or.ke> wrote:
> Ali & everyone else, thanks for the insights, and illuminating > questions. > > My perspective below (+disclosures). > > Hez Gikang’a > > > > *From: *KICTANet <kictanet-bounces+hezron.gikanga= > thearcrayon.com@lists.kictanet.or.ke> on behalf of Ali Hussein via > KICTANet <kictanet@lists.kictanet.or.ke> > *Reply to: *Kenya's premier ICT Policy engagement platform < > kictanet@lists.kictanet.or.ke> > *Date: *Tuesday, 25 January 2022 at 08:11 > *To: *Hezron Gikanga <Hezron.Gikanga@thearcrayon.com> > *Cc: *Ali Hussein <ali@hussein.me.ke> > *Subject: *Re: [kictanet] Safaricom battling pricing power with CA > > > > Kivuva and listers > > > > This is a very interesting case and could probably serve as a case > study worldwide. At this point in time I have more questions than answers:- > > > > 1. The Telco sector is an interesting one. Where do we draw the line > between Market Power, abuse of Market Power, Free Markets, centralized > control of power by Regulators? I can go on and on. *(there are > several studiesconducted on the state of competitiveness in the industry > over the last decade plus, across different market segments, and when I was > at Airtel Africa a decade ago, this is one of the ‘internecine wars’ we > fought – both against the Regulator CA (whom I firmly believe isn’t fair), > and against the dominant player then. A groundbreaking Analysys Mason > report back then was edited to soften some of the findings, and so nothing > was (effectively done) to rein some of the predatory and abusive practices > (in the name of GoK-ownership and ‘free/fair competition). There are also > comparative studies from other markets, tests, and models to go by..…I > doubt that there was goodwill/political willpower to effect some of the > changes..case in point is that several draft pieces of > legislation/amendments have been brought by individual legislators for a > ‘market-correction’..they haven’t gone far..will Ezra Chiloba et al succeed > now? Time wll tell..* > > > > 2. I can't help but wonder whether the current regulatory > environment is fit for purpose and whether the Telcos themselves are stuck > in the '80s and the regulator with them? Good question. *Refer to > above. And the question of independence of the Regulators (not just CA and > CAK) from undue political influence & fatalistic nationalistic tendencies….*Isn't > it time to take into consideration that the cheese is moving or has moved > and that VOIP-type services have eaten into the traditional voice market > and these guys continue to fight for what's remaining of the market? *Yes, > re the market segments looked at, and the inevitable nature of the > evolution/march of the tech revolution*…Has a study been done on > what percentage of the voice market is going to VOIP? *Do the > technocrats in the Regulatory space have requisite skillsets and motivation > to grasp the business models, workings of the industry, and import of their > determinations? For the sake of argument, revisit the debate on distributed > ledgers/block-chain….* > > > > 3. Are we fighting the wrong war? *Maybe. Reframe this to focus on > the benefits for the consumer, and industry, if we are to truly be the > ‘silicon savanna’ that we aspire to* > > > > 4. Last but not least how do we as a country reason out without > going to court? *Alternative Dispute Resolution (ADR) works, but > where all parties have faith in both the dispute resolution > process/mechanisms, the competency and ‘agnosticism’ of the adjudicators > and in the enforcement of the decisions reached. Without that the courts > remain the only viable option for aggrieved parties (at the risk of falling > out of favor with the Regulators et al..)* > > > > My two cowrie shells. > > > > Regards > > > > *Ali Hussein* > > Fintech | Digital Transformation > > > > Tel: +254 713 601113 > > Twitter: @AliHKassim > > Skype: abu-jomo > > LinkedIn: http://ke.linkedin.com/in/alihkassim > > > > > > > Any information of a personal nature expressed in this email are > purely mine and do not necessarily reflect the official positions of the > organizations that I work with. > > > > > > On Mon, Jan 24, 2022 at 9:20 PM Mwendwa Kivuva via KICTANet < > kictanet@lists.kictanet.or.ke> wrote: > > Safaricom has a huge pricing power in voice services, making it > difficult for rivals Airtel Kenya and Telkom Kenya to compete with it, the > Communications Authority of Kenya (CA) has said. > > > > The regulator made the disclosure in its response to a case filed by > Safaricom at the Communications And Multimedia Appeals Tribunal seeking to > stop CA from cutting the mobile termination rate (MTR) per minute to Sh0.12 > from Sh0.99. > > > > MTRs are the charges levied by a mobile service provider on other > telecommunications service providers for terminating calls on its network. > > > > Safaricom argues that the reduction of the charge, which was to take > effect at the start of this year, ignores the cost of doing business in the > telecommunications industry. > > > > The regulator responded by stating that the leading telco has the > lowest cost of operations, allowing it to run promotions at prices below > the MTR and which its rivals are not in a position to match. > > > > Safaricom’s leading market share has seen it charge its rivals more > than it pays out to them, leaving it in a net profitable position. > > > > More ... > https://www.businessdailyafrica.com/bd/corporate/companies/safaricom-pricing... > > _______________________________________________ > KICTANet mailing list > KICTANet@lists.kictanet.or.ke > https://lists.kictanet.or.ke/mailman/listinfo/kictanet > Twitter: http://twitter.com/kictanet > Facebook: https://www.facebook.com/KICTANet/ > > Unsubscribe or change your options at > https://lists.kictanet.or.ke/mailman/options/kictanet/info%40alyhussein.com > > > KICTANet is a multi-stakeholder Think Tank for people and > institutions interested and involved in ICT policy and regulation. KICTANet > is a catalyst for reform in the Information and Communication Technology > sector. Its work is guided by four pillars of Policy Advocacy, Capacity > Building, Research, and Stakeholder Engagement. > > KICTANetiquette : Adhere to the same standards of acceptable > behaviors online that you follow in real life: respect people's times and > bandwidth, share knowledge, don't flame or abuse or personalize, respect > privacy, do not spam, do not market your wares or qualifications. > > KICTANet - The Power of Communities, is Kenya's premier ICT policy > engagement platform. > > [image: Image removed by sender.] > _______________________________________________ > KICTANet mailing list > KICTANet@lists.kictanet.or.ke > https://lists.kictanet.or.ke/mailman/listinfo/kictanet > Twitter: http://twitter.com/kictanet > Facebook: https://www.facebook.com/KICTANet/ > > Unsubscribe or change your options at > https://lists.kictanet.or.ke/mailman/options/kictanet/otieno.barrack%40gmail... > > > KICTANet is a multi-stakeholder Think Tank for people and > institutions interested and involved in ICT policy and regulation. KICTANet > is a catalyst for reform in the Information and Communication Technology > sector. Its work is guided by four pillars of Policy Advocacy, Capacity > Building, Research, and Stakeholder Engagement. > > KICTANetiquette : Adhere to the same standards of acceptable > behaviors online that you follow in real life: respect people's times and > bandwidth, share knowledge, don't flame or abuse or personalize, respect > privacy, do not spam, do not market your wares or qualifications. > > KICTANet - The Power of Communities, is Kenya's premier ICT policy > engagement platform. >
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KICTANetiquette : Adhere to the same standards of acceptable behaviors online that you follow in real life: respect people's times and bandwidth, share knowledge, don't flame or abuse or personalize, respect privacy, do not spam, do not market your wares or qualifications.
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KICTANetiquette : Adhere to the same standards of acceptable behaviors online that you follow in real life: respect people's times and bandwidth, share knowledge, don't flame or abuse or personalize, respect privacy, do not spam, do not market your wares or qualifications.
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KICTANetiquette : Adhere to the same standards of acceptable behaviors online that you follow in real life: respect people's times and bandwidth, share knowledge, don't flame or abuse or personalize, respect privacy, do not spam, do not market your wares or qualifications.
KICTANet - The Power of Communities, is Kenya's premier ICT policy engagement platform.
-- Barrack O. Otieno +254721325277 +254733206359 Skype: barrack.otieno PGP ID: 0x2611D86A
_______________________________________________ KICTANet mailing list KICTANet@lists.kictanet.or.ke https://lists.kictanet.or.ke/mailman/listinfo/kictanet Twitter: http://twitter.com/kictanet Facebook: https://www.facebook.com/KICTANet/
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KICTANet is a multi-stakeholder Think Tank for people and institutions interested and involved in ICT policy and regulation. KICTANet is a catalyst for reform in the Information and Communication Technology sector. Its work is guided by four pillars of Policy Advocacy, Capacity Building, Research, and Stakeholder Engagement.
KICTANetiquette : Adhere to the same standards of acceptable behaviors online that you follow in real life: respect people's times and bandwidth, share knowledge, don't flame or abuse or personalize, respect privacy, do not spam, do not market your wares or qualifications.
KICTANet - The Power of Communities, is Kenya's premier ICT policy engagement platform.
-- Barrack O. Otieno +254721325277 +254733206359 Skype: barrack.otieno PGP ID: 0x2611D86A
_______________________________________________ KICTANet mailing list KICTANet@lists.kictanet.or.ke https://lists.kictanet.or.ke/mailman/listinfo/kictanet Twitter: http://twitter.com/kictanet Facebook: https://www.facebook.com/KICTANet/
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KICTANetiquette : Adhere to the same standards of acceptable behaviors online that you follow in real life: respect people's times and bandwidth, share knowledge, don't flame or abuse or personalize, respect privacy, do not spam, do not market your wares or qualifications.
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participants (6)
-
Ali Hussein -
Barrack Otieno -
Hezron Gikanga -
James Mbugua -
Mutemi wa Kiama -
Mwendwa Kivuva