Matiang’i rules out Safaricom reprieve from licence terms
ICT secretary Fred Matiang’i has vowed to tie the renewal of Safaricom’s licence to the voice quality checks that show the mobile phone operator is non-compliant. Dr Matiang’i said the government and the Communications Commission of Kenya (CCK) will not negotiate on the voice quality standards. .... “I don’t understand why an operator would like to negotiate a licence condition. There are only two options here, either comply or step out of the business,” Dr Matiang’i told the Business Daily on the sidelines of the launch of the electronic filling of returns by insurers to the Insurance Regulatory Authority. Check more @ http://www.businessdailyafrica.com/Corporate-News/Safaricom-licence-terms/-/... --- my comment? - Safaricom "ina weneyewe" translation for the international viewers "Safaricom has its owners" :-)
This seems like a shakedown to me. Everybody I know gets Safaricom if they can afford it (otherwise Airtel). The market can handle quality problems and the CCK can help by educating the local markets (i.e. local radio spots discussing carrier quality in each market). -- Kili.io - OpenStack for Africa: kili.io Musings: twitter.com/varud <https://twitter.com/varud> About Adam: www.linkedin.com/in/adamcnelson On Thu, Jan 9, 2014 at 11:07 AM, Walubengo J <jwalu@yahoo.com> wrote:
ICT secretary Fred Matiang’i has vowed to tie the renewal of Safaricom’s licence to the voice quality checks that show the mobile phone operator is non-compliant. Dr Matiang’i said the government and the Communications Commission of Kenya (CCK) will not negotiate on the voice quality standards. .... “I don’t understand why an operator would like to negotiate a licence condition. There are only two options here, either comply or step out of the business,” Dr Matiang’i told the Business Daily on the sidelines of the launch of the electronic filling of returns by insurers to the Insurance Regulatory Authority.
Check more @ http://www.businessdailyafrica.com/Corporate-News/Safaricom-licence-terms/-/...
--- my comment? - Safaricom "ina weneyewe" translation for the international viewers "Safaricom has its owners" :-)
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Adam, Is it standard in other countries or is the QoS a Kenyan/CCK feature? Then it might be a shakedown. James On Thu, Jan 9, 2014 at 11:11 AM, Adam Nelson <adam@varud.com> wrote:
This seems like a shakedown to me.
Everybody I know gets Safaricom if they can afford it (otherwise Airtel). The market can handle quality problems and the CCK can help by educating the local markets (i.e. local radio spots discussing carrier quality in each market).
-- Kili.io - OpenStack for Africa: kili.io Musings: twitter.com/varud <https://twitter.com/varud> About Adam: www.linkedin.com/in/adamcnelson
On Thu, Jan 9, 2014 at 11:07 AM, Walubengo J <jwalu@yahoo.com> wrote:
ICT secretary Fred Matiang’i has vowed to tie the renewal of Safaricom’s licence to the voice quality checks that show the mobile phone operator is non-compliant. Dr Matiang’i said the government and the Communications Commission of Kenya (CCK) will not negotiate on the voice quality standards. .... “I don’t understand why an operator would like to negotiate a licence condition. There are only two options here, either comply or step out of the business,” Dr Matiang’i told the Business Daily on the sidelines of the launch of the electronic filling of returns by insurers to the Insurance Regulatory Authority.
Check more @ http://www.businessdailyafrica.com/Corporate-News/Safaricom-licence-terms/-/...
--- my comment? - Safaricom "ina weneyewe" translation for the international viewers "Safaricom has its owners" :-)
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KICTANetiquette : Adhere to the same standards of acceptable behaviors online that you follow in real life: respect people's times and bandwidth, share knowledge, don't flame or abuse or personalize, respect privacy, do not spam, do not market your wares or qualifications.
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KICTANetiquette : Adhere to the same standards of acceptable behaviors online that you follow in real life: respect people's times and bandwidth, share knowledge, don't flame or abuse or personalize, respect privacy, do not spam, do not market your wares or qualifications.
I guess the US regulators would step in about voice quality if it was bad in certain areas that the market wouldn't want to serve. The theory would be that the spectrum is a public asset licensed to the vendor in order to further the public good - and that part of the license terms are to satisfy the public good. This is why the US landline regulators force telephone companies to service very rural areas at the same price as more economically efficient urban areas. If CCK was saying that all of the operators needed to put masts in Turkana as part of a public good, that would be one thing. But just saying that voice quality is low in general and not backing it up with how that compares to international standards (they surely exist and the article discusses that Safaricom passed such international tests) seems like a pretty weak argument to me. Of course, the writing in the Business Daily article is so muddled that it's hard to tell what's actually going on. -- Kili.io - OpenStack for Africa: kili.io Musings: twitter.com/varud <https://twitter.com/varud> About Adam: www.linkedin.com/in/adamcnelson On Thu, Jan 9, 2014 at 11:14 AM, James Mbugua <jgmbugua@gmail.com> wrote:
Adam,
Is it standard in other countries or is the QoS a Kenyan/CCK feature? Then it might be a shakedown.
James
On Thu, Jan 9, 2014 at 11:11 AM, Adam Nelson <adam@varud.com> wrote:
This seems like a shakedown to me.
Everybody I know gets Safaricom if they can afford it (otherwise Airtel). The market can handle quality problems and the CCK can help by educating the local markets (i.e. local radio spots discussing carrier quality in each market).
-- Kili.io - OpenStack for Africa: kili.io Musings: twitter.com/varud <https://twitter.com/varud> About Adam: www.linkedin.com/in/adamcnelson
On Thu, Jan 9, 2014 at 11:07 AM, Walubengo J <jwalu@yahoo.com> wrote:
ICT secretary Fred Matiang’i has vowed to tie the renewal of Safaricom’s licence to the voice quality checks that show the mobile phone operator is non-compliant. Dr Matiang’i said the government and the Communications Commission of Kenya (CCK) will not negotiate on the voice quality standards. .... “I don’t understand why an operator would like to negotiate a licence condition. There are only two options here, either comply or step out of the business,” Dr Matiang’i told the Business Daily on the sidelines of the launch of the electronic filling of returns by insurers to the Insurance Regulatory Authority.
Check more @ http://www.businessdailyafrica.com/Corporate-News/Safaricom-licence-terms/-/...
--- my comment? - Safaricom "ina weneyewe" translation for the international viewers "Safaricom has its owners" :-)
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KICTANetiquette : Adhere to the same standards of acceptable behaviors online that you follow in real life: respect people's times and bandwidth, share knowledge, don't flame or abuse or personalize, respect privacy, do not spam, do not market your wares or qualifications.
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The Kenya ICT Action Network (KICTANet) is a multi-stakeholder platform for people and institutions interested and involved in ICT policy and regulation. The network aims to act as a catalyst for reform in the ICT sector in support of the national aim of ICT enabled growth and development.
KICTANetiquette : Adhere to the same standards of acceptable behaviors online that you follow in real life: respect people's times and bandwidth, share knowledge, don't flame or abuse or personalize, respect privacy, do not spam, do not market your wares or qualifications.
Adam, It might help if you read the CCK report itself on their website. James On Thu, Jan 9, 2014 at 11:23 AM, Adam Nelson <adam@varud.com> wrote:
I guess the US regulators would step in about voice quality if it was bad in certain areas that the market wouldn't want to serve. The theory would be that the spectrum is a public asset licensed to the vendor in order to further the public good - and that part of the license terms are to satisfy the public good.
This is why the US landline regulators force telephone companies to service very rural areas at the same price as more economically efficient urban areas.
If CCK was saying that all of the operators needed to put masts in Turkana as part of a public good, that would be one thing. But just saying that voice quality is low in general and not backing it up with how that compares to international standards (they surely exist and the article discusses that Safaricom passed such international tests) seems like a pretty weak argument to me.
Of course, the writing in the Business Daily article is so muddled that it's hard to tell what's actually going on.
-- Kili.io - OpenStack for Africa: kili.io Musings: twitter.com/varud <https://twitter.com/varud> About Adam: www.linkedin.com/in/adamcnelson
On Thu, Jan 9, 2014 at 11:14 AM, James Mbugua <jgmbugua@gmail.com> wrote:
Adam,
Is it standard in other countries or is the QoS a Kenyan/CCK feature? Then it might be a shakedown.
James
On Thu, Jan 9, 2014 at 11:11 AM, Adam Nelson <adam@varud.com> wrote:
This seems like a shakedown to me.
Everybody I know gets Safaricom if they can afford it (otherwise Airtel). The market can handle quality problems and the CCK can help by educating the local markets (i.e. local radio spots discussing carrier quality in each market).
-- Kili.io - OpenStack for Africa: kili.io Musings: twitter.com/varud <https://twitter.com/varud> About Adam: www.linkedin.com/in/adamcnelson
On Thu, Jan 9, 2014 at 11:07 AM, Walubengo J <jwalu@yahoo.com> wrote:
ICT secretary Fred Matiang’i has vowed to tie the renewal of Safaricom’s licence to the voice quality checks that show the mobile phone operator is non-compliant. Dr Matiang’i said the government and the Communications Commission of Kenya (CCK) will not negotiate on the voice quality standards. .... “I don’t understand why an operator would like to negotiate a licence condition. There are only two options here, either comply or step out of the business,” Dr Matiang’i told the Business Daily on the sidelines of the launch of the electronic filling of returns by insurers to the Insurance Regulatory Authority.
Check more @ http://www.businessdailyafrica.com/Corporate-News/Safaricom-licence-terms/-/...
--- my comment? - Safaricom "ina weneyewe" translation for the international viewers "Safaricom has its owners" :-)
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KICTANetiquette : Adhere to the same standards of acceptable behaviors online that you follow in real life: respect people's times and bandwidth, share knowledge, don't flame or abuse or personalize, respect privacy, do not spam, do not market your wares or qualifications.
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The Kenya ICT Action Network (KICTANet) is a multi-stakeholder platform for people and institutions interested and involved in ICT policy and regulation. The network aims to act as a catalyst for reform in the ICT sector in support of the national aim of ICT enabled growth and development.
KICTANetiquette : Adhere to the same standards of acceptable behaviors online that you follow in real life: respect people's times and bandwidth, share knowledge, don't flame or abuse or personalize, respect privacy, do not spam, do not market your wares or qualifications.
Where is the report? All I see is a press release with no report: http://cck.go.ke/news/2013/Mobile_operators_fail.html And a broken link for the 'Publications & Statistics' section: http://cck.go.ke/resc/ -- Kili.io - OpenStack for Africa: kili.io Musings: twitter.com/varud <https://twitter.com/varud> About Adam: www.linkedin.com/in/adamcnelson On Thu, Jan 9, 2014 at 11:26 AM, James Mbugua <jgmbugua@gmail.com> wrote:
Adam,
It might help if you read the CCK report itself on their website.
James
On Thu, Jan 9, 2014 at 11:23 AM, Adam Nelson <adam@varud.com> wrote:
I guess the US regulators would step in about voice quality if it was bad in certain areas that the market wouldn't want to serve. The theory would be that the spectrum is a public asset licensed to the vendor in order to further the public good - and that part of the license terms are to satisfy the public good.
This is why the US landline regulators force telephone companies to service very rural areas at the same price as more economically efficient urban areas.
If CCK was saying that all of the operators needed to put masts in Turkana as part of a public good, that would be one thing. But just saying that voice quality is low in general and not backing it up with how that compares to international standards (they surely exist and the article discusses that Safaricom passed such international tests) seems like a pretty weak argument to me.
Of course, the writing in the Business Daily article is so muddled that it's hard to tell what's actually going on.
-- Kili.io - OpenStack for Africa: kili.io Musings: twitter.com/varud <https://twitter.com/varud> About Adam: www.linkedin.com/in/adamcnelson
On Thu, Jan 9, 2014 at 11:14 AM, James Mbugua <jgmbugua@gmail.com> wrote:
Adam,
Is it standard in other countries or is the QoS a Kenyan/CCK feature? Then it might be a shakedown.
James
On Thu, Jan 9, 2014 at 11:11 AM, Adam Nelson <adam@varud.com> wrote:
This seems like a shakedown to me.
Everybody I know gets Safaricom if they can afford it (otherwise Airtel). The market can handle quality problems and the CCK can help by educating the local markets (i.e. local radio spots discussing carrier quality in each market).
-- Kili.io - OpenStack for Africa: kili.io Musings: twitter.com/varud <https://twitter.com/varud> About Adam: www.linkedin.com/in/adamcnelson
On Thu, Jan 9, 2014 at 11:07 AM, Walubengo J <jwalu@yahoo.com> wrote:
ICT secretary Fred Matiang’i has vowed to tie the renewal of Safaricom’s licence to the voice quality checks that show the mobile phone operator is non-compliant. Dr Matiang’i said the government and the Communications Commission of Kenya (CCK) will not negotiate on the voice quality standards. .... “I don’t understand why an operator would like to negotiate a licence condition. There are only two options here, either comply or step out of the business,” Dr Matiang’i told the Business Daily on the sidelines of the launch of the electronic filling of returns by insurers to the Insurance Regulatory Authority.
Check more @ http://www.businessdailyafrica.com/Corporate-News/Safaricom-licence-terms/-/...
--- my comment? - Safaricom "ina weneyewe" translation for the international viewers "Safaricom has its owners" :-)
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The Kenya ICT Action Network (KICTANet) is a multi-stakeholder platform for people and institutions interested and involved in ICT policy and regulation. The network aims to act as a catalyst for reform in the ICT sector in support of the national aim of ICT enabled growth and development.
KICTANetiquette : Adhere to the same standards of acceptable behaviors online that you follow in real life: respect people's times and bandwidth, share knowledge, don't flame or abuse or personalize, respect privacy, do not spam, do not market your wares or qualifications.
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The Kenya ICT Action Network (KICTANet) is a multi-stakeholder platform for people and institutions interested and involved in ICT policy and regulation. The network aims to act as a catalyst for reform in the ICT sector in support of the national aim of ICT enabled growth and development.
KICTANetiquette : Adhere to the same standards of acceptable behaviors online that you follow in real life: respect people's times and bandwidth, share knowledge, don't flame or abuse or personalize, respect privacy, do not spam, do not market your wares or qualifications.
Adam, Walubengo posted it here the other day. http://www.cck.go.ke/consumers/other_info/downloads/REPORT_ON_THE_QUALITY_OF... James On Thu, Jan 9, 2014 at 11:36 AM, Adam Nelson <adam@varud.com> wrote:
Where is the report?
All I see is a press release with no report:
http://cck.go.ke/news/2013/Mobile_operators_fail.html
And a broken link for the 'Publications & Statistics' section:
-- Kili.io - OpenStack for Africa: kili.io Musings: twitter.com/varud <https://twitter.com/varud> About Adam: www.linkedin.com/in/adamcnelson
On Thu, Jan 9, 2014 at 11:26 AM, James Mbugua <jgmbugua@gmail.com> wrote:
Adam,
It might help if you read the CCK report itself on their website.
James
On Thu, Jan 9, 2014 at 11:23 AM, Adam Nelson <adam@varud.com> wrote:
I guess the US regulators would step in about voice quality if it was bad in certain areas that the market wouldn't want to serve. The theory would be that the spectrum is a public asset licensed to the vendor in order to further the public good - and that part of the license terms are to satisfy the public good.
This is why the US landline regulators force telephone companies to service very rural areas at the same price as more economically efficient urban areas.
If CCK was saying that all of the operators needed to put masts in Turkana as part of a public good, that would be one thing. But just saying that voice quality is low in general and not backing it up with how that compares to international standards (they surely exist and the article discusses that Safaricom passed such international tests) seems like a pretty weak argument to me.
Of course, the writing in the Business Daily article is so muddled that it's hard to tell what's actually going on.
-- Kili.io - OpenStack for Africa: kili.io Musings: twitter.com/varud <https://twitter.com/varud> About Adam: www.linkedin.com/in/adamcnelson
On Thu, Jan 9, 2014 at 11:14 AM, James Mbugua <jgmbugua@gmail.com>wrote:
Adam,
Is it standard in other countries or is the QoS a Kenyan/CCK feature? Then it might be a shakedown.
James
On Thu, Jan 9, 2014 at 11:11 AM, Adam Nelson <adam@varud.com> wrote:
This seems like a shakedown to me.
Everybody I know gets Safaricom if they can afford it (otherwise Airtel). The market can handle quality problems and the CCK can help by educating the local markets (i.e. local radio spots discussing carrier quality in each market).
-- Kili.io - OpenStack for Africa: kili.io Musings: twitter.com/varud <https://twitter.com/varud> About Adam: www.linkedin.com/in/adamcnelson
On Thu, Jan 9, 2014 at 11:07 AM, Walubengo J <jwalu@yahoo.com> wrote:
ICT secretary Fred Matiang’i has vowed to tie the renewal of Safaricom’s licence to the voice quality checks that show the mobile phone operator is non-compliant. Dr Matiang’i said the government and the Communications Commission of Kenya (CCK) will not negotiate on the voice quality standards. .... “I don’t understand why an operator would like to negotiate a licence condition. There are only two options here, either comply or step out of the business,” Dr Matiang’i told the Business Daily on the sidelines of the launch of the electronic filling of returns by insurers to the Insurance Regulatory Authority.
Check more @ http://www.businessdailyafrica.com/Corporate-News/Safaricom-licence-terms/-/...
--- my comment? - Safaricom "ina weneyewe" translation for the international viewers "Safaricom has its owners" :-)
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The Kenya ICT Action Network (KICTANet) is a multi-stakeholder platform for people and institutions interested and involved in ICT policy and regulation. The network aims to act as a catalyst for reform in the ICT sector in support of the national aim of ICT enabled growth and development.
KICTANetiquette : Adhere to the same standards of acceptable behaviors online that you follow in real life: respect people's times and bandwidth, share knowledge, don't flame or abuse or personalize, respect privacy, do not spam, do not market your wares or qualifications.
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The Kenya ICT Action Network (KICTANet) is a multi-stakeholder platform for people and institutions interested and involved in ICT policy and regulation. The network aims to act as a catalyst for reform in the ICT sector in support of the national aim of ICT enabled growth and development.
KICTANetiquette : Adhere to the same standards of acceptable behaviors online that you follow in real life: respect people's times and bandwidth, share knowledge, don't flame or abuse or personalize, respect privacy, do not spam, do not market your wares or qualifications.
Adam, I did send the report link in an earlier post. It was @ http://www.cck.go.ke/consumers/other_info/downloads/REPORT_ON_THE_QUALITY_OF... The only problem I have is that CCK might be looking at Quality in isolation. In an ideal situation, the increased No. of subscribers would put pressure on the Safaricom Network such that its Quality would deteriorate (which has happened) and subsequently force subscribers to ran away to better quality networks (which has NOT happened). If Safaricom customers had moved to other networks, this would force Safaricom to naturally improve its Quality (read: invest in Network Capacity Expansion in tandem with increased Subscriber numbers). Reading the riot act to Safaricom is not sufficient to warrant Quality improvement. The departure of its customers would. So if I was the DG of CCK, I would be working on the WHY are the suffering -sorry - Safaricom ustomers like me NOT moving? Sort that out, and the quality equation will be resolved. walu. -------------------------------------------- On Thu, 1/9/14, Adam Nelson <adam@varud.com> wrote: Subject: Re: [kictanet] Matiang’i rules out Safaricom reprieve from licence terms To: jwalu@yahoo.com Cc: "KICTAnet ICT Policy Discussions" <kictanet@lists.kictanet.or.ke> Date: Thursday, January 9, 2014, 11:36 AM Where is the report? All I see is a press release with no report: http://cck.go.ke/news/2013/Mobile_operators_fail.html And a broken link for the 'Publications & Statistics' section: http://cck.go.ke/resc/ --Kili.io - OpenStack for Africa: kili.ioMusings: twitter.com/varud About Adam: www.linkedin.com/in/adamcnelson On Thu, Jan 9, 2014 at 11:26 AM, James Mbugua <jgmbugua@gmail.com> wrote: Adam, It might help if you read the CCK report itself on their website. James On Thu, Jan 9, 2014 at 11:23 AM, Adam Nelson <adam@varud.com> wrote: I guess the US regulators would step in about voice quality if it was bad in certain areas that the market wouldn't want to serve. The theory would be that the spectrum is a public asset licensed to the vendor in order to further the public good - and that part of the license terms are to satisfy the public good. This is why the US landline regulators force telephone companies to service very rural areas at the same price as more economically efficient urban areas. If CCK was saying that all of the operators needed to put masts in Turkana as part of a public good, that would be one thing. But just saying that voice quality is low in general and not backing it up with how that compares to international standards (they surely exist and the article discusses that Safaricom passed such international tests) seems like a pretty weak argument to me. Of course, the writing in the Business Daily article is so muddled that it's hard to tell what's actually going on. --Kili.io - OpenStack for Africa: kili.ioMusings: twitter.com/varud About Adam: www.linkedin.com/in/adamcnelson On Thu, Jan 9, 2014 at 11:14 AM, James Mbugua <jgmbugua@gmail.com> wrote: Adam, Is it standard in other countries or is the QoS a Kenyan/CCK feature? Then it might be a shakedown. James On Thu, Jan 9, 2014 at 11:11 AM, Adam Nelson <adam@varud.com> wrote: This seems like a shakedown to me. Everybody I know gets Safaricom if they can afford it (otherwise Airtel). The market can handle quality problems and the CCK can help by educating the local markets (i.e. local radio spots discussing carrier quality in each market). --Kili.io - OpenStack for Africa: kili.ioMusings: twitter.com/varud About Adam: www.linkedin.com/in/adamcnelson On Thu, Jan 9, 2014 at 11:07 AM, Walubengo J <jwalu@yahoo.com> wrote: ICT secretary Fred Matiang’i has vowed to tie the renewal of Safaricom’s licence to the voice quality checks that show the mobile phone operator is non-compliant. Dr Matiang’i said the government and the Communications Commission of Kenya (CCK) will not negotiate on the voice quality standards. .... “I don’t understand why an operator would like to negotiate a licence condition. There are only two options here, either comply or step out of the business,” Dr Matiang’i told the Business Daily on the sidelines of the launch of the electronic filling of returns by insurers to the Insurance Regulatory Authority. Check more @ http://www.businessdailyafrica.com/Corporate-News/Safaricom-licence-terms/-/... --- my comment? - Safaricom "ina weneyewe" translation for the international viewers "Safaricom has its owners" :-) _______________________________________________ kictanet mailing list kictanet@lists.kictanet.or.ke https://lists.kictanet.or.ke/mailman/listinfo/kictanet Unsubscribe or change your options at https://lists.kictanet.or.ke/mailman/options/kictanet/adam%40varud.com The Kenya ICT Action Network (KICTANet) is a multi-stakeholder platform for people and institutions interested and involved in ICT policy and regulation. The network aims to act as a catalyst for reform in the ICT sector in support of the national aim of ICT enabled growth and development. KICTANetiquette : Adhere to the same standards of acceptable behaviors online that you follow in real life: respect people's times and bandwidth, share knowledge, don't flame or abuse or personalize, respect privacy, do not spam, do not market your wares or qualifications. _______________________________________________ kictanet mailing list kictanet@lists.kictanet.or.ke https://lists.kictanet.or.ke/mailman/listinfo/kictanet Unsubscribe or change your options at https://lists.kictanet.or.ke/mailman/options/kictanet/jgmbugua%40gmail.com The Kenya ICT Action Network (KICTANet) is a multi-stakeholder platform for people and institutions interested and involved in ICT policy and regulation. The network aims to act as a catalyst for reform in the ICT sector in support of the national aim of ICT enabled growth and development. KICTANetiquette : Adhere to the same standards of acceptable behaviors online that you follow in real life: respect people's times and bandwidth, share knowledge, don't flame or abuse or personalize, respect privacy, do not spam, do not market your wares or qualifications. -----Inline Attachment Follows----- _______________________________________________ kictanet mailing list kictanet@lists.kictanet.or.ke https://lists.kictanet.or.ke/mailman/listinfo/kictanet Unsubscribe or change your options at https://lists.kictanet.or.ke/mailman/options/kictanet/jwalu%40yahoo.com The Kenya ICT Action Network (KICTANet) is a multi-stakeholder platform for people and institutions interested and involved in ICT policy and regulation. The network aims to act as a catalyst for reform in the ICT sector in support of the national aim of ICT enabled growth and development. KICTANetiquette : Adhere to the same standards of acceptable behaviors online that you follow in real life: respect people's times and bandwidth, share knowledge, don't flame or abuse or personalize, respect privacy, do not spam, do not market your wares or qualifications.
I don't see any methodology section in that report. Is this evaluation using standard methods? If so, what are the actual methods used by CCK to generate the numbers? -- Kili.io - OpenStack for Africa: kili.io Musings: twitter.com/varud <https://twitter.com/varud> About Adam: www.linkedin.com/in/adamcnelson On Thu, Jan 9, 2014 at 12:31 PM, Walubengo J <jwalu@yahoo.com> wrote:
Adam,
I did send the report link in an earlier post. It was @
http://www.cck.go.ke/consumers/other_info/downloads/REPORT_ON_THE_QUALITY_OF...
The only problem I have is that CCK might be looking at Quality in isolation. In an ideal situation, the increased No. of subscribers would put pressure on the Safaricom Network such that its Quality would deteriorate (which has happened) and subsequently force subscribers to ran away to better quality networks (which has NOT happened). If Safaricom customers had moved to other networks, this would force Safaricom to naturally improve its Quality (read: invest in Network Capacity Expansion in tandem with increased Subscriber numbers).
Reading the riot act to Safaricom is not sufficient to warrant Quality improvement. The departure of its customers would.
So if I was the DG of CCK, I would be working on the WHY are the suffering -sorry - Safaricom ustomers like me NOT moving? Sort that out, and the quality equation will be resolved.
walu.
-------------------------------------------- On Thu, 1/9/14, Adam Nelson <adam@varud.com> wrote:
Subject: Re: [kictanet] Matiang’i rules out Safaricom reprieve from licence terms To: jwalu@yahoo.com Cc: "KICTAnet ICT Policy Discussions" <kictanet@lists.kictanet.or.ke> Date: Thursday, January 9, 2014, 11:36 AM
Where is the report? All I see is a press release with no report: http://cck.go.ke/news/2013/Mobile_operators_fail.html
And a broken link for the 'Publications & Statistics' section: http://cck.go.ke/resc/
--Kili.io - OpenStack for Africa: kili.ioMusings: twitter.com/varud About Adam: www.linkedin.com/in/adamcnelson
On Thu, Jan 9, 2014 at 11:26 AM, James Mbugua <jgmbugua@gmail.com> wrote:
Adam, It might help if you read the CCK report itself on their website. James
On Thu, Jan 9, 2014 at 11:23 AM, Adam Nelson <adam@varud.com> wrote:
I guess the US regulators would step in about voice quality if it was bad in certain areas that the market wouldn't want to serve. The theory would be that the spectrum is a public asset licensed to the vendor in order to further the public good - and that part of the license terms are to satisfy the public good.
This is why the US landline regulators force telephone companies to service very rural areas at the same price as more economically efficient urban areas. If CCK was saying that all of the operators needed to put masts in Turkana as part of a public good, that would be one thing. But just saying that voice quality is low in general and not backing it up with how that compares to international standards (they surely exist and the article discusses that Safaricom passed such international tests) seems like a pretty weak argument to me.
Of course, the writing in the Business Daily article is so muddled that it's hard to tell what's actually going on.
--Kili.io - OpenStack for Africa: kili.ioMusings: twitter.com/varud
About Adam: www.linkedin.com/in/adamcnelson
On Thu, Jan 9, 2014 at 11:14 AM, James Mbugua <jgmbugua@gmail.com> wrote:
Adam, Is it standard in other countries or is the QoS a Kenyan/CCK feature? Then it might be a shakedown. James
On Thu, Jan 9, 2014 at 11:11 AM, Adam Nelson <adam@varud.com> wrote:
This seems like a shakedown to me. Everybody I know gets Safaricom if they can afford it (otherwise Airtel). The market can handle quality problems and the CCK can help by educating the local markets (i.e. local radio spots discussing carrier quality in each market).
--Kili.io - OpenStack for Africa: kili.ioMusings: twitter.com/varud
About Adam: www.linkedin.com/in/adamcnelson
On Thu, Jan 9, 2014 at 11:07 AM, Walubengo J <jwalu@yahoo.com> wrote:
ICT secretary Fred Matiang’i has vowed to tie the renewal of Safaricom’s licence to the voice quality checks that show the mobile phone operator is non-compliant.
Dr Matiang’i said the government and the Communications Commission of Kenya (CCK) will not negotiate on the voice quality standards.
....
“I don’t understand why an operator would like to negotiate a licence condition. There are only two options here, either comply or step out of the business,” Dr Matiang’i told the Business Daily on the sidelines of the launch of the electronic filling of returns by insurers to the Insurance Regulatory Authority.
Check more @ http://www.businessdailyafrica.com/Corporate-News/Safaricom-licence-terms/-/...
---
my comment? - Safaricom "ina weneyewe" translation for the international viewers "Safaricom has its owners" :-)
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The Kenya ICT Action Network (KICTANet) is a multi-stakeholder platform for people and institutions interested and involved in ICT policy and regulation. The network aims to act as a catalyst for reform in the ICT sector in support of the national aim of ICT enabled growth and development.
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@Walubengo IMHO the more the customers the higher the revenue suffericon should have invested more on infrastucture for quality improvement as the customer numbers grew. BR On Thu, Jan 9, 2014 at 12:37 PM, Adam Nelson <adam@varud.com> wrote:
I don't see any methodology section in that report. Is this evaluation using standard methods? If so, what are the actual methods used by CCK to generate the numbers?
-- Kili.io - OpenStack for Africa: kili.io Musings: twitter.com/varud <https://twitter.com/varud> About Adam: www.linkedin.com/in/adamcnelson
On Thu, Jan 9, 2014 at 12:31 PM, Walubengo J <jwalu@yahoo.com> wrote:
Adam,
I did send the report link in an earlier post. It was @
http://www.cck.go.ke/consumers/other_info/downloads/REPORT_ON_THE_QUALITY_OF...
The only problem I have is that CCK might be looking at Quality in isolation. In an ideal situation, the increased No. of subscribers would put pressure on the Safaricom Network such that its Quality would deteriorate (which has happened) and subsequently force subscribers to ran away to better quality networks (which has NOT happened). If Safaricom customers had moved to other networks, this would force Safaricom to naturally improve its Quality (read: invest in Network Capacity Expansion in tandem with increased Subscriber numbers).
Reading the riot act to Safaricom is not sufficient to warrant Quality improvement. The departure of its customers would.
So if I was the DG of CCK, I would be working on the WHY are the suffering -sorry - Safaricom ustomers like me NOT moving? Sort that out, and the quality equation will be resolved.
walu.
-------------------------------------------- On Thu, 1/9/14, Adam Nelson <adam@varud.com> wrote:
Subject: Re: [kictanet] Matiang’i rules out Safaricom reprieve from licence terms To: jwalu@yahoo.com Cc: "KICTAnet ICT Policy Discussions" <kictanet@lists.kictanet.or.ke> Date: Thursday, January 9, 2014, 11:36 AM
Where is the report? All I see is a press release with no report: http://cck.go.ke/news/2013/Mobile_operators_fail.html
And a broken link for the 'Publications & Statistics' section: http://cck.go.ke/resc/
--Kili.io - OpenStack for Africa: kili.ioMusings: twitter.com/varud About Adam: www.linkedin.com/in/adamcnelson
On Thu, Jan 9, 2014 at 11:26 AM, James Mbugua <jgmbugua@gmail.com> wrote:
Adam, It might help if you read the CCK report itself on their website. James
On Thu, Jan 9, 2014 at 11:23 AM, Adam Nelson <adam@varud.com> wrote:
I guess the US regulators would step in about voice quality if it was bad in certain areas that the market wouldn't want to serve. The theory would be that the spectrum is a public asset licensed to the vendor in order to further the public good - and that part of the license terms are to satisfy the public good.
This is why the US landline regulators force telephone companies to service very rural areas at the same price as more economically efficient urban areas. If CCK was saying that all of the operators needed to put masts in Turkana as part of a public good, that would be one thing. But just saying that voice quality is low in general and not backing it up with how that compares to international standards (they surely exist and the article discusses that Safaricom passed such international tests) seems like a pretty weak argument to me.
Of course, the writing in the Business Daily article is so muddled that it's hard to tell what's actually going on.
--Kili.io - OpenStack for Africa: kili.ioMusings: twitter.com/varud
About Adam: www.linkedin.com/in/adamcnelson
On Thu, Jan 9, 2014 at 11:14 AM, James Mbugua <jgmbugua@gmail.com> wrote:
Adam, Is it standard in other countries or is the QoS a Kenyan/CCK feature? Then it might be a shakedown. James
On Thu, Jan 9, 2014 at 11:11 AM, Adam Nelson <adam@varud.com> wrote:
This seems like a shakedown to me. Everybody I know gets Safaricom if they can afford it (otherwise Airtel). The market can handle quality problems and the CCK can help by educating the local markets (i.e. local radio spots discussing carrier quality in each market).
--Kili.io - OpenStack for Africa: kili.ioMusings: twitter.com/varud
About Adam: www.linkedin.com/in/adamcnelson
On Thu, Jan 9, 2014 at 11:07 AM, Walubengo J <jwalu@yahoo.com> wrote:
ICT secretary Fred Matiang’i has vowed to tie the renewal of Safaricom’s licence to the voice quality checks that show the mobile phone operator is non-compliant.
Dr Matiang’i said the government and the Communications Commission of Kenya (CCK) will not negotiate on the voice quality standards.
....
“I don’t understand why an operator would like to negotiate a licence condition. There are only two options here, either comply or step out of the business,” Dr Matiang’i told the Business Daily on the sidelines of the launch of the electronic filling of returns by insurers to the Insurance Regulatory Authority.
Check more @ http://www.businessdailyafrica.com/Corporate-News/Safaricom-licence-terms/-/...
---
my comment? - Safaricom "ina weneyewe" translation for the international viewers "Safaricom has its owners" :-)
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KICTANetiquette : Adhere to the same standards of acceptable behaviors online that you follow in real life: respect people's times and bandwidth, share knowledge, don't flame or abuse or personalize, respect privacy, do not spam, do not market your wares or qualifications.
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True that @Kimani, More Revenue should lead to subsequent investments in expanding the Network Capacity - ideally(theoretically). But reality is different. Assume you bought a 14-seater Matatu (bus) and the passenger demand is so high that you always carry above the specs -i.e around 20 passengers in the 14-seater. How long will it take it you upgrade to a 28-seater matatu? 1yr, 2yr, 5yrs, when govt tells you to? The correct answer is as soon as you start losing the "seated" customers. As long as the seated (existing) and the joining customers are NOT leaving the matatu (network), you will not bother to expand it. Why should you when you are making twice the money expected to be made from the 14-seater? Strictly speaking, in a free market economy even the government cannot force you to expand your matatu (Network). Only the customers can...and if the customers are not (leaving), find out why and fix that. My hypothesis is that the market is broken. Fix the market and the quality issues will fix themselves. walu. -------------------------------------------- On Thu, 1/9/14, Antony Kimani <kimanianthoni@gmail.com> wrote: Subject: Re: [kictanet] Matiang’i rules out Safaricom reprieve from licence terms To: jwalu@yahoo.com Cc: "KICTAnet ICT Policy Discussions" <kictanet@lists.kictanet.or.ke> Date: Thursday, January 9, 2014, 12:46 PM @Walubengo IMHO the more the customers the higher the revenue suffericon should have invested more on infrastucture for quality improvement as the customer numbers grew. BR On Thu, Jan 9, 2014 at 12:37 PM, Adam Nelson <adam@varud.com> wrote: I don't see any methodology section in that report. Is this evaluation using standard methods? If so, what are the actual methods used by CCK to generate the numbers? --Kili.io - OpenStack for Africa: kili.ioMusings: twitter.com/varud About Adam: www.linkedin.com/in/adamcnelson On Thu, Jan 9, 2014 at 12:31 PM, Walubengo J <jwalu@yahoo.com> wrote: Adam, I did send the report link in an earlier post. It was @ http://www.cck.go.ke/consumers/other_info/downloads/REPORT_ON_THE_QUALITY_OF... The only problem I have is that CCK might be looking at Quality in isolation. In an ideal situation, the increased No. of subscribers would put pressure on the Safaricom Network such that its Quality would deteriorate (which has happened) and subsequently force subscribers to ran away to better quality networks (which has NOT happened). If Safaricom customers had moved to other networks, this would force Safaricom to naturally improve its Quality (read: invest in Network Capacity Expansion in tandem with increased Subscriber numbers). Reading the riot act to Safaricom is not sufficient to warrant Quality improvement. The departure of its customers would. So if I was the DG of CCK, I would be working on the WHY are the suffering -sorry - Safaricom ustomers like me NOT moving? Sort that out, and the quality equation will be resolved. walu. -------------------------------------------- On Thu, 1/9/14, Adam Nelson <adam@varud.com> wrote: Subject: Re: [kictanet] Matiang’i rules out Safaricom reprieve from licence terms To: jwalu@yahoo.com Cc: "KICTAnet ICT Policy Discussions" <kictanet@lists.kictanet.or.ke> Date: Thursday, January 9, 2014, 11:36 AM Where is the report? All I see is a press release with no report: http://cck.go.ke/news/2013/Mobile_operators_fail.html And a broken link for the 'Publications & Statistics' section: http://cck.go.ke/resc/ --Kili.io - OpenStack for Africa: kili.ioMusings: twitter.com/varud About Adam: www.linkedin.com/in/adamcnelson On Thu, Jan 9, 2014 at 11:26 AM, James Mbugua <jgmbugua@gmail.com> wrote: Adam, It might help if you read the CCK report itself on their website. James On Thu, Jan 9, 2014 at 11:23 AM, Adam Nelson <adam@varud.com> wrote: I guess the US regulators would step in about voice quality if it was bad in certain areas that the market wouldn't want to serve. The theory would be that the spectrum is a public asset licensed to the vendor in order to further the public good - and that part of the license terms are to satisfy the public good. This is why the US landline regulators force telephone companies to service very rural areas at the same price as more economically efficient urban areas. If CCK was saying that all of the operators needed to put masts in Turkana as part of a public good, that would be one thing. But just saying that voice quality is low in general and not backing it up with how that compares to international standards (they surely exist and the article discusses that Safaricom passed such international tests) seems like a pretty weak argument to me. Of course, the writing in the Business Daily article is so muddled that it's hard to tell what's actually going on. --Kili.io - OpenStack for Africa: kili.ioMusings: twitter.com/varud About Adam: www.linkedin.com/in/adamcnelson On Thu, Jan 9, 2014 at 11:14 AM, James Mbugua <jgmbugua@gmail.com> wrote: Adam, Is it standard in other countries or is the QoS a Kenyan/CCK feature? Then it might be a shakedown. James On Thu, Jan 9, 2014 at 11:11 AM, Adam Nelson <adam@varud.com> wrote: This seems like a shakedown to me. Everybody I know gets Safaricom if they can afford it (otherwise Airtel). The market can handle quality problems and the CCK can help by educating the local markets (i.e. local radio spots discussing carrier quality in each market). --Kili.io - OpenStack for Africa: kili.ioMusings: twitter.com/varud About Adam: www.linkedin.com/in/adamcnelson On Thu, Jan 9, 2014 at 11:07 AM, Walubengo J <jwalu@yahoo.com> wrote: ICT secretary Fred Matiang’i has vowed to tie the renewal of Safaricom’s licence to the voice quality checks that show the mobile phone operator is non-compliant. Dr Matiang’i said the government and the Communications Commission of Kenya (CCK) will not negotiate on the voice quality standards. .... “I don’t understand why an operator would like to negotiate a licence condition. There are only two options here, either comply or step out of the business,” Dr Matiang’i told the Business Daily on the sidelines of the launch of the electronic filling of returns by insurers to the Insurance Regulatory Authority. Check more @ http://www.businessdailyafrica.com/Corporate-News/Safaricom-licence-terms/-/... --- my comment? - Safaricom "ina weneyewe" translation for the international viewers "Safaricom has its owners" :-) _______________________________________________ kictanet mailing list kictanet@lists.kictanet.or.ke https://lists.kictanet.or.ke/mailman/listinfo/kictanet Unsubscribe or change your options at https://lists.kictanet.or.ke/mailman/options/kictanet/adam%40varud.com The Kenya ICT Action Network (KICTANet) is a multi-stakeholder platform for people and institutions interested and involved in ICT policy and regulation. The network aims to act as a catalyst for reform in the ICT sector in support of the national aim of ICT enabled growth and development. KICTANetiquette : Adhere to the same standards of acceptable behaviors online that you follow in real life: respect people's times and bandwidth, share knowledge, don't flame or abuse or personalize, respect privacy, do not spam, do not market your wares or qualifications. _______________________________________________ kictanet mailing list kictanet@lists.kictanet.or.ke https://lists.kictanet.or.ke/mailman/listinfo/kictanet Unsubscribe or change your options at https://lists.kictanet.or.ke/mailman/options/kictanet/jgmbugua%40gmail.com The Kenya ICT Action Network (KICTANet) is a multi-stakeholder platform for people and institutions interested and involved in ICT policy and regulation. The network aims to act as a catalyst for reform in the ICT sector in support of the national aim of ICT enabled growth and development. KICTANetiquette : Adhere to the same standards of acceptable behaviors online that you follow in real life: respect people's times and bandwidth, share knowledge, don't flame or abuse or personalize, respect privacy, do not spam, do not market your wares or qualifications. -----Inline Attachment Follows----- _______________________________________________ kictanet mailing list kictanet@lists.kictanet.or.ke https://lists.kictanet.or.ke/mailman/listinfo/kictanet Unsubscribe or change your options at https://lists.kictanet.or.ke/mailman/options/kictanet/jwalu%40yahoo.com The Kenya ICT Action Network (KICTANet) is a multi-stakeholder platform for people and institutions interested and involved in ICT policy and regulation. The network aims to act as a catalyst for reform in the ICT sector in support of the national aim of ICT enabled growth and development. KICTANetiquette : Adhere to the same standards of acceptable behaviors online that you follow in real life: respect people's times and bandwidth, share knowledge, don't flame or abuse or personalize, respect privacy, do not spam, do not market your wares or qualifications. _______________________________________________ kictanet mailing list kictanet@lists.kictanet.or.ke https://lists.kictanet.or.ke/mailman/listinfo/kictanet Unsubscribe or change your options at https://lists.kictanet.or.ke/mailman/options/kictanet/kimanianthoni%40gmail.... The Kenya ICT Action Network (KICTANet) is a multi-stakeholder platform for people and institutions interested and involved in ICT policy and regulation. The network aims to act as a catalyst for reform in the ICT sector in support of the national aim of ICT enabled growth and development. KICTANetiquette : Adhere to the same standards of acceptable behaviors online that you follow in real life: respect people's times and bandwidth, share knowledge, don't flame or abuse or personalize, respect privacy, do not spam, do not market your wares or qualifications. -----Inline Attachment Follows----- _______________________________________________ kictanet mailing list kictanet@lists.kictanet.or.ke https://lists.kictanet.or.ke/mailman/listinfo/kictanet Unsubscribe or change your options at https://lists.kictanet.or.ke/mailman/options/kictanet/jwalu%40yahoo.com The Kenya ICT Action Network (KICTANet) is a multi-stakeholder platform for people and institutions interested and involved in ICT policy and regulation. The network aims to act as a catalyst for reform in the ICT sector in support of the national aim of ICT enabled growth and development. KICTANetiquette : Adhere to the same standards of acceptable behaviors online that you follow in real life: respect people's times and bandwidth, share knowledge, don't flame or abuse or personalize, respect privacy, do not spam, do not market your wares or qualifications.
Using your analogy at @Walu, CCK then needs to act and behave like the late Michuki when he was Transport Minister. --James On 9 January 2014 16:37, Walubengo J <jwalu@yahoo.com> wrote:
True that @Kimani,
More Revenue should lead to subsequent investments in expanding the Network Capacity - ideally(theoretically). But reality is different.
Assume you bought a 14-seater Matatu (bus) and the passenger demand is so high that you always carry above the specs -i.e around 20 passengers in the 14-seater. How long will it take it you upgrade to a 28-seater matatu? 1yr, 2yr, 5yrs, when govt tells you to?
The correct answer is as soon as you start losing the "seated" customers. As long as the seated (existing) and the joining customers are NOT leaving the matatu (network), you will not bother to expand it. Why should you when you are making twice the money expected to be made from the 14-seater?
Strictly speaking, in a free market economy even the government cannot force you to expand your matatu (Network). Only the customers can...and if the customers are not (leaving), find out why and fix that. My hypothesis is that the market is broken. Fix the market and the quality issues will fix themselves.
walu.
-------------------------------------------- On Thu, 1/9/14, Antony Kimani <kimanianthoni@gmail.com> wrote:
Subject: Re: [kictanet] Matiang’i rules out Safaricom reprieve from licence terms To: jwalu@yahoo.com Cc: "KICTAnet ICT Policy Discussions" <kictanet@lists.kictanet.or.ke> Date: Thursday, January 9, 2014, 12:46 PM
@Walubengo IMHO the more the customers the higher the revenue suffericon should have invested more on infrastucture for quality improvement as the customer numbers grew.
BR
On Thu, Jan 9, 2014 at 12:37 PM, Adam Nelson <adam@varud.com> wrote:
I don't see any methodology section in that report. Is this evaluation using standard methods? If so, what are the actual methods used by CCK to generate the numbers?
--Kili.io - OpenStack for Africa: kili.ioMusings: twitter.com/varud
About Adam: www.linkedin.com/in/adamcnelson
On Thu, Jan 9, 2014 at 12:31 PM, Walubengo J <jwalu@yahoo.com> wrote:
Adam,
I did send the report link in an earlier post. It was @
http://www.cck.go.ke/consumers/other_info/downloads/REPORT_ON_THE_QUALITY_OF...
The only problem I have is that CCK might be looking at Quality in isolation. In an ideal situation, the increased No. of subscribers would put pressure on the Safaricom Network such that its Quality would deteriorate (which has happened) and subsequently force subscribers to ran away to better quality networks (which has NOT happened). If Safaricom customers had moved to other networks, this would force Safaricom to naturally improve its Quality (read: invest in Network Capacity Expansion in tandem with increased Subscriber numbers).
Reading the riot act to Safaricom is not sufficient to warrant Quality improvement. The departure of its customers would.
So if I was the DG of CCK, I would be working on the WHY are the suffering -sorry - Safaricom ustomers like me NOT moving? Sort that out, and the quality equation will be resolved.
walu.
--------------------------------------------
On Thu, 1/9/14, Adam Nelson <adam@varud.com> wrote:
Subject: Re: [kictanet] Matiang’i rules out Safaricom reprieve from licence terms
To: jwalu@yahoo.com
Cc: "KICTAnet ICT Policy Discussions" <kictanet@lists.kictanet.or.ke>
Date: Thursday, January 9, 2014, 11:36 AM
Where is the report?
All I see is a press release with no
report:
http://cck.go.ke/news/2013/Mobile_operators_fail.html
And a broken link for the 'Publications &
Statistics' section:
--Kili.io - OpenStack for Africa:
kili.ioMusings: twitter.com/varud
About
Adam: www.linkedin.com/in/adamcnelson
On Thu, Jan 9, 2014 at
11:26 AM, James Mbugua <jgmbugua@gmail.com>
wrote:
Adam,
It might help if you read the CCK report itself
on their website.
James
On Thu, Jan 9, 2014 at
11:23 AM, Adam Nelson <adam@varud.com>
wrote:
I guess the US regulators would step in about
voice quality if it was bad in certain areas that the market
wouldn't want to serve. The theory would be that the
spectrum is a public asset licensed to the vendor in order
to further the public good - and that part of the license
terms are to satisfy the public good.
This is why the US landline regulators force
telephone companies to service very rural areas at the same
price as more economically efficient urban
areas.
If CCK was saying that all of the operators
needed to put masts in Turkana as part of a public good,
that would be one thing. But just saying that voice
quality is low in general and not backing it up with how
that compares to international standards (they surely exist
and the article discusses that Safaricom passed such
international tests) seems like a pretty weak argument to
me.
Of course, the writing in the Business Daily
article is so muddled that it's hard to tell what's
actually going on.
--Kili.io - OpenStack for Africa: kili.ioMusings: twitter.com/varud
About
Adam: www.linkedin.com/in/adamcnelson
On Thu,
Jan 9, 2014 at 11:14 AM, James Mbugua <jgmbugua@gmail.com>
wrote:
Adam,
Is it standard in other countries or is the QoS a
Kenyan/CCK feature? Then it might be a
shakedown.
James
On Thu, Jan 9, 2014 at 11:11 AM, Adam Nelson <adam@varud.com>
wrote:
This seems like a shakedown to me.
Everybody I know gets Safaricom if they can
afford it (otherwise Airtel). The market can handle
quality problems and the CCK can help by educating the local
markets (i.e. local radio spots discussing carrier quality
in each market).
--Kili.io -
OpenStack for Africa: kili.ioMusings: twitter.com/varud
About
Adam: www.linkedin.com/in/adamcnelson
On Thu, Jan 9,
2014 at 11:07 AM, Walubengo J <jwalu@yahoo.com>
wrote:
ICT secretary Fred Matiang’i has vowed to tie the renewal
of Safaricom’s licence to the voice quality checks that
show the mobile phone operator is non-compliant.
Dr Matiang’i said the government and the Communications
Commission of Kenya (CCK) will not negotiate on the voice
quality standards.
....
“I don’t understand why an operator would like to
negotiate a licence condition. There are only two options
here, either comply or step out of the business,” Dr
Matiang’i told the Business Daily on the sidelines of the
launch of the electronic filling of returns by insurers to
the Insurance Regulatory Authority.
Check more @ http://www.businessdailyafrica.com/Corporate-News/Safaricom-licence-terms/-/...
---
my comment? - Safaricom "ina weneyewe"
translation for the international viewers "Safaricom
has its owners" :-)
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interested and involved in ICT policy and regulation. The
network aims to act as a catalyst for reform in the ICT
sector in support of the national aim of ICT enabled growth
and development.
KICTANetiquette : Adhere to the same standards of acceptable
behaviors online that you follow in real life: respect
people's times and bandwidth, share knowledge, don't
flame or abuse or personalize, respect privacy, do not spam,
do not market your wares or qualifications.
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interested and involved in ICT policy and regulation. The
network aims to act as a catalyst for reform in the ICT
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and development.
KICTANetiquette : Adhere to the same standards of acceptable
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KICTANetiquette : Adhere to the same standards of acceptable behaviors online that you follow in real life: respect people's times and bandwidth, share knowledge, don't flame or abuse or personalize, respect privacy, do not spam, do not market your wares or qualifications.
-- James Kariuki Njenga/@karitz (C)+27.72.037.3284 E: jkariuki@gmail.com Skype: carice2
The penalties for poor QoS have been enhanced from KES 500,000 to 0.2% of the gross annual turnover of the non-performing network. The new penalties shall come into effect next year. The enhanced penalties should serve as a deterrent. Wambua Sent from my BlackBerry 10 smartphone. From: James Kariuki Sent: Thursday, 9 January 2014 20:14 PM To: Wambua, Christopher Cc: KICTAnet ICT Policy Discussions Subject: Re: [kictanet] Matiang’i rules out Safaricom reprieve from licence terms Using your analogy at @Walu, CCK then needs to act and behave like the late Michuki when he was Transport Minister. --James On 9 January 2014 16:37, Walubengo J <jwalu@yahoo.com<mailto:jwalu@yahoo.com>> wrote: True that @Kimani, More Revenue should lead to subsequent investments in expanding the Network Capacity - ideally(theoretically). But reality is different. Assume you bought a 14-seater Matatu (bus) and the passenger demand is so high that you always carry above the specs -i.e around 20 passengers in the 14-seater. How long will it take it you upgrade to a 28-seater matatu? 1yr, 2yr, 5yrs, when govt tells you to? The correct answer is as soon as you start losing the "seated" customers. As long as the seated (existing) and the joining customers are NOT leaving the matatu (network), you will not bother to expand it. Why should you when you are making twice the money expected to be made from the 14-seater? Strictly speaking, in a free market economy even the government cannot force you to expand your matatu (Network). Only the customers can...and if the customers are not (leaving), find out why and fix that. My hypothesis is that the market is broken. Fix the market and the quality issues will fix themselves. walu. -------------------------------------------- On Thu, 1/9/14, Antony Kimani <kimanianthoni@gmail.com<mailto:kimanianthoni@gmail.com>> wrote: Subject: Re: [kictanet] Matiang’i rules out Safaricom reprieve from licence terms To: jwalu@yahoo.com<mailto:jwalu@yahoo.com> Cc: "KICTAnet ICT Policy Discussions" <kictanet@lists.kictanet.or.ke<mailto:kictanet@lists.kictanet.or.ke>> Date: Thursday, January 9, 2014, 12:46 PM @Walubengo IMHO the more the customers the higher the revenue suffericon should have invested more on infrastucture for quality improvement as the customer numbers grew. BR On Thu, Jan 9, 2014 at 12:37 PM, Adam Nelson <adam@varud.com<mailto:adam@varud.com>> wrote: I don't see any methodology section in that report. Is this evaluation using standard methods? If so, what are the actual methods used by CCK to generate the numbers? --Kili.io - OpenStack for Africa: kili.ioMusings: twitter.com/varud<http://twitter.com/varud> About Adam: www.linkedin.com/in/adamcnelson<http://www.linkedin.com/in/adamcnelson> On Thu, Jan 9, 2014 at 12:31 PM, Walubengo J <jwalu@yahoo.com<mailto:jwalu@yahoo.com>> wrote: Adam, I did send the report link in an earlier post. It was @ http://www.cck.go.ke/consumers/other_info/downloads/REPORT_ON_THE_QUALITY_OF... The only problem I have is that CCK might be looking at Quality in isolation. In an ideal situation, the increased No. of subscribers would put pressure on the Safaricom Network such that its Quality would deteriorate (which has happened) and subsequently force subscribers to ran away to better quality networks (which has NOT happened). If Safaricom customers had moved to other networks, this would force Safaricom to naturally improve its Quality (read: invest in Network Capacity Expansion in tandem with increased Subscriber numbers). Reading the riot act to Safaricom is not sufficient to warrant Quality improvement. The departure of its customers would. So if I was the DG of CCK, I would be working on the WHY are the suffering -sorry - Safaricom ustomers like me NOT moving? Sort that out, and the quality equation will be resolved. walu. -------------------------------------------- On Thu, 1/9/14, Adam Nelson <adam@varud.com<mailto:adam@varud.com>> wrote: Subject: Re: [kictanet] Matiang’i rules out Safaricom reprieve from licence terms To: jwalu@yahoo.com<mailto:jwalu@yahoo.com> Cc: "KICTAnet ICT Policy Discussions" <kictanet@lists.kictanet.or.ke<mailto:kictanet@lists.kictanet.or.ke>> Date: Thursday, January 9, 2014, 11:36 AM Where is the report? All I see is a press release with no report: http://cck.go.ke/news/2013/Mobile_operators_fail.html And a broken link for the 'Publications & Statistics' section: http://cck.go.ke/resc/ --Kili.io - OpenStack for Africa: kili.ioMusings: twitter.com/varud<http://twitter.com/varud> About Adam: www.linkedin.com/in/adamcnelson<http://www.linkedin.com/in/adamcnelson> On Thu, Jan 9, 2014 at 11:26 AM, James Mbugua <jgmbugua@gmail.com<mailto:jgmbugua@gmail.com>> wrote: Adam, It might help if you read the CCK report itself on their website. James On Thu, Jan 9, 2014 at 11:23 AM, Adam Nelson <adam@varud.com<mailto:adam@varud.com>> wrote: I guess the US regulators would step in about voice quality if it was bad in certain areas that the market wouldn't want to serve. The theory would be that the spectrum is a public asset licensed to the vendor in order to further the public good - and that part of the license terms are to satisfy the public good. This is why the US landline regulators force telephone companies to service very rural areas at the same price as more economically efficient urban areas. If CCK was saying that all of the operators needed to put masts in Turkana as part of a public good, that would be one thing. But just saying that voice quality is low in general and not backing it up with how that compares to international standards (they surely exist and the article discusses that Safaricom passed such international tests) seems like a pretty weak argument to me. Of course, the writing in the Business Daily article is so muddled that it's hard to tell what's actually going on. --Kili.io - OpenStack for Africa: kili.ioMusings: twitter.com/varud<http://twitter.com/varud> About Adam: www.linkedin.com/in/adamcnelson<http://www.linkedin.com/in/adamcnelson> On Thu, Jan 9, 2014 at 11:14 AM, James Mbugua <jgmbugua@gmail.com<mailto:jgmbugua@gmail.com>> wrote: Adam, Is it standard in other countries or is the QoS a Kenyan/CCK feature? Then it might be a shakedown. James On Thu, Jan 9, 2014 at 11:11 AM, Adam Nelson <adam@varud.com<mailto:adam@varud.com>> wrote: This seems like a shakedown to me. Everybody I know gets Safaricom if they can afford it (otherwise Airtel). The market can handle quality problems and the CCK can help by educating the local markets (i.e. local radio spots discussing carrier quality in each market). --Kili.io - OpenStack for Africa: kili.ioMusings: twitter.com/varud<http://twitter.com/varud> About Adam: www.linkedin.com/in/adamcnelson<http://www.linkedin.com/in/adamcnelson> On Thu, Jan 9, 2014 at 11:07 AM, Walubengo J <jwalu@yahoo.com<mailto:jwalu@yahoo.com>> wrote: ICT secretary Fred Matiang’i has vowed to tie the renewal of Safaricom’s licence to the voice quality checks that show the mobile phone operator is non-compliant. Dr Matiang’i said the government and the Communications Commission of Kenya (CCK) will not negotiate on the voice quality standards. .... “I don’t understand why an operator would like to negotiate a licence condition. There are only two options here, either comply or step out of the business,” Dr Matiang’i told the Business Daily on the sidelines of the launch of the electronic filling of returns by insurers to the Insurance Regulatory Authority. Check more @ http://www.businessdailyafrica.com/Corporate-News/Safaricom-licence-terms/-/... --- my comment? - Safaricom "ina weneyewe" translation for the international viewers "Safaricom has its owners" :-) _______________________________________________ kictanet mailing list kictanet@lists.kictanet.or.ke<mailto:kictanet@lists.kictanet.or.ke> https://lists.kictanet.or.ke/mailman/listinfo/kictanet Unsubscribe or change your options at https://lists.kictanet.or.ke/mailman/options/kictanet/adam%40varud.com The Kenya ICT Action Network (KICTANet) is a multi-stakeholder platform for people and institutions interested and involved in ICT policy and regulation. The network aims to act as a catalyst for reform in the ICT sector in support of the national aim of ICT enabled growth and development. KICTANetiquette : Adhere to the same standards of acceptable behaviors online that you follow in real life: respect people's times and bandwidth, share knowledge, don't flame or abuse or personalize, respect privacy, do not spam, do not market your wares or qualifications. _______________________________________________ kictanet mailing list kictanet@lists.kictanet.or.ke<mailto:kictanet@lists.kictanet.or.ke> https://lists.kictanet.or.ke/mailman/listinfo/kictanet Unsubscribe or change your options at https://lists.kictanet.or.ke/mailman/options/kictanet/jgmbugua%40gmail.com The Kenya ICT Action Network (KICTANet) is a multi-stakeholder platform for people and institutions interested and involved in ICT policy and regulation. The network aims to act as a catalyst for reform in the ICT sector in support of the national aim of ICT enabled growth and development. KICTANetiquette : Adhere to the same standards of acceptable behaviors online that you follow in real life: respect people's times and bandwidth, share knowledge, don't flame or abuse or personalize, respect privacy, do not spam, do not market your wares or qualifications. -----Inline Attachment Follows----- _______________________________________________ kictanet mailing list kictanet@lists.kictanet.or.ke<mailto:kictanet@lists.kictanet.or.ke> https://lists.kictanet.or.ke/mailman/listinfo/kictanet Unsubscribe or change your options at https://lists.kictanet.or.ke/mailman/options/kictanet/jwalu%40yahoo.com The Kenya ICT Action Network (KICTANet) is a multi-stakeholder platform for people and institutions interested and involved in ICT policy and regulation. The network aims to act as a catalyst for reform in the ICT sector in support of the national aim of ICT enabled growth and development. KICTANetiquette : Adhere to the same standards of acceptable behaviors online that you follow in real life: respect people's times and bandwidth, share knowledge, don't flame or abuse or personalize, respect privacy, do not spam, do not market your wares or qualifications. _______________________________________________ kictanet mailing list kictanet@lists.kictanet.or.ke<mailto:kictanet@lists.kictanet.or.ke> https://lists.kictanet.or.ke/mailman/listinfo/kictanet Unsubscribe or change your options at https://lists.kictanet.or.ke/mailman/options/kictanet/kimanianthoni%40gmail.... The Kenya ICT Action Network (KICTANet) is a multi-stakeholder platform for people and institutions interested and involved in ICT policy and regulation. The network aims to act as a catalyst for reform in the ICT sector in support of the national aim of ICT enabled growth and development. KICTANetiquette : Adhere to the same standards of acceptable behaviors online that you follow in real life: respect people's times and bandwidth, share knowledge, don't flame or abuse or personalize, respect privacy, do not spam, do not market your wares or qualifications. -----Inline Attachment Follows----- _______________________________________________ kictanet mailing list kictanet@lists.kictanet.or.ke<mailto:kictanet@lists.kictanet.or.ke> https://lists.kictanet.or.ke/mailman/listinfo/kictanet Unsubscribe or change your options at https://lists.kictanet.or.ke/mailman/options/kictanet/jwalu%40yahoo.com The Kenya ICT Action Network (KICTANet) is a multi-stakeholder platform for people and institutions interested and involved in ICT policy and regulation. The network aims to act as a catalyst for reform in the ICT sector in support of the national aim of ICT enabled growth and development. KICTANetiquette : Adhere to the same standards of acceptable behaviors online that you follow in real life: respect people's times and bandwidth, share knowledge, don't flame or abuse or personalize, respect privacy, do not spam, do not market your wares or qualifications. _______________________________________________ kictanet mailing list kictanet@lists.kictanet.or.ke<mailto:kictanet@lists.kictanet.or.ke> https://lists.kictanet.or.ke/mailman/listinfo/kictanet Unsubscribe or change your options at https://lists.kictanet.or.ke/mailman/options/kictanet/jkariuki%40gmail.com The Kenya ICT Action Network (KICTANet) is a multi-stakeholder platform for people and institutions interested and involved in ICT policy and regulation. The network aims to act as a catalyst for reform in the ICT sector in support of the national aim of ICT enabled growth and development. KICTANetiquette : Adhere to the same standards of acceptable behaviors online that you follow in real life: respect people's times and bandwidth, share knowledge, don't flame or abuse or personalize, respect privacy, do not spam, do not market your wares or qualifications. -- James Kariuki Njenga/@karitz (C)+27.72.037.3284 E: jkariuki@gmail.com<mailto:jkariuki@gmail.com> Skype: carice2
Thanks Wambua. That makes sense. 0.2% of 50billion is 100million. On 09/01/2014, Wambua, Christopher <Wambua@cck.go.ke> wrote:
The penalties for poor QoS have been enhanced from KES 500,000 to 0.2% of the gross annual turnover of the non-performing network.
The new penalties shall come into effect next year. The enhanced penalties should serve as a deterrent.
Wambua
Sent from my BlackBerry 10 smartphone.
From: James Kariuki Sent: Thursday, 9 January 2014 20:14 PM To: Wambua, Christopher Cc: KICTAnet ICT Policy Discussions Subject: Re: [kictanet] Matiang’i rules out Safaricom reprieve from licence terms
Using your analogy at @Walu, CCK then needs to act and behave like the late Michuki when he was Transport Minister.
--James
On 9 January 2014 16:37, Walubengo J <jwalu@yahoo.com<mailto:jwalu@yahoo.com>> wrote: True that @Kimani,
More Revenue should lead to subsequent investments in expanding the Network Capacity - ideally(theoretically). But reality is different.
Assume you bought a 14-seater Matatu (bus) and the passenger demand is so high that you always carry above the specs -i.e around 20 passengers in the 14-seater. How long will it take it you upgrade to a 28-seater matatu? 1yr, 2yr, 5yrs, when govt tells you to?
The correct answer is as soon as you start losing the "seated" customers. As long as the seated (existing) and the joining customers are NOT leaving the matatu (network), you will not bother to expand it. Why should you when you are making twice the money expected to be made from the 14-seater?
Strictly speaking, in a free market economy even the government cannot force you to expand your matatu (Network). Only the customers can...and if the customers are not (leaving), find out why and fix that. My hypothesis is that the market is broken. Fix the market and the quality issues will fix themselves.
walu.
-------------------------------------------- On Thu, 1/9/14, Antony Kimani <kimanianthoni@gmail.com<mailto:kimanianthoni@gmail.com>> wrote:
Subject: Re: [kictanet] Matiang’i rules out Safaricom reprieve from licence terms To: jwalu@yahoo.com<mailto:jwalu@yahoo.com> Cc: "KICTAnet ICT Policy Discussions" <kictanet@lists.kictanet.or.ke<mailto:kictanet@lists.kictanet.or.ke>> Date: Thursday, January 9, 2014, 12:46 PM
@Walubengo IMHO the more the customers the higher the revenue suffericon should have invested more on infrastucture for quality improvement as the customer numbers grew.
BR
On Thu, Jan 9, 2014 at 12:37 PM, Adam Nelson <adam@varud.com<mailto:adam@varud.com>> wrote:
I don't see any methodology section in that report. Is this evaluation using standard methods? If so, what are the actual methods used by CCK to generate the numbers?
--Kili.io - OpenStack for Africa: kili.ioMusings: twitter.com/varud<http://twitter.com/varud>
About Adam: www.linkedin.com/in/adamcnelson<http://www.linkedin.com/in/adamcnelson>
On Thu, Jan 9, 2014 at 12:31 PM, Walubengo J <jwalu@yahoo.com<mailto:jwalu@yahoo.com>> wrote:
Adam,
I did send the report link in an earlier post. It was @
http://www.cck.go.ke/consumers/other_info/downloads/REPORT_ON_THE_QUALITY_OF...
The only problem I have is that CCK might be looking at Quality in isolation. In an ideal situation, the increased No. of subscribers would put pressure on the Safaricom Network such that its Quality would deteriorate (which has happened) and subsequently force subscribers to ran away to better quality networks (which has NOT happened). If Safaricom customers had moved to other networks, this would force Safaricom to naturally improve its Quality (read: invest in Network Capacity Expansion in tandem with increased Subscriber numbers).
Reading the riot act to Safaricom is not sufficient to warrant Quality improvement. The departure of its customers would.
So if I was the DG of CCK, I would be working on the WHY are the suffering -sorry - Safaricom ustomers like me NOT moving? Sort that out, and the quality equation will be resolved.
walu.
--------------------------------------------
On Thu, 1/9/14, Adam Nelson <adam@varud.com<mailto:adam@varud.com>> wrote:
Subject: Re: [kictanet] Matiang’i rules out Safaricom reprieve from licence terms
To: jwalu@yahoo.com<mailto:jwalu@yahoo.com>
Cc: "KICTAnet ICT Policy Discussions" <kictanet@lists.kictanet.or.ke<mailto:kictanet@lists.kictanet.or.ke>>
Date: Thursday, January 9, 2014, 11:36 AM
Where is the report?
All I see is a press release with no
report:
http://cck.go.ke/news/2013/Mobile_operators_fail.html
And a broken link for the 'Publications &
Statistics' section:
--Kili.io - OpenStack for Africa:
kili.ioMusings: twitter.com/varud<http://twitter.com/varud>
About
Adam: www.linkedin.com/in/adamcnelson<http://www.linkedin.com/in/adamcnelson>
On Thu, Jan 9, 2014 at
11:26 AM, James Mbugua <jgmbugua@gmail.com<mailto:jgmbugua@gmail.com>>
wrote:
Adam,
It might help if you read the CCK report itself
on their website.
James
On Thu, Jan 9, 2014 at
11:23 AM, Adam Nelson <adam@varud.com<mailto:adam@varud.com>>
wrote:
I guess the US regulators would step in about
voice quality if it was bad in certain areas that the market
wouldn't want to serve. The theory would be that the
spectrum is a public asset licensed to the vendor in order
to further the public good - and that part of the license
terms are to satisfy the public good.
This is why the US landline regulators force
telephone companies to service very rural areas at the same
price as more economically efficient urban
areas.
If CCK was saying that all of the operators
needed to put masts in Turkana as part of a public good,
that would be one thing. But just saying that voice
quality is low in general and not backing it up with how
that compares to international standards (they surely exist
and the article discusses that Safaricom passed such
international tests) seems like a pretty weak argument to
me.
Of course, the writing in the Business Daily
article is so muddled that it's hard to tell what's
actually going on.
--Kili.io - OpenStack for Africa: kili.ioMusings: twitter.com/varud<http://twitter.com/varud>
About
Adam: www.linkedin.com/in/adamcnelson<http://www.linkedin.com/in/adamcnelson>
On Thu,
Jan 9, 2014 at 11:14 AM, James Mbugua <jgmbugua@gmail.com<mailto:jgmbugua@gmail.com>>
wrote:
Adam,
Is it standard in other countries or is the QoS a
Kenyan/CCK feature? Then it might be a
shakedown.
James
On Thu, Jan 9, 2014 at 11:11 AM, Adam Nelson <adam@varud.com<mailto:adam@varud.com>>
wrote:
This seems like a shakedown to me.
Everybody I know gets Safaricom if they can
afford it (otherwise Airtel). The market can handle
quality problems and the CCK can help by educating the local
markets (i.e. local radio spots discussing carrier quality
in each market).
--Kili.io -
OpenStack for Africa: kili.ioMusings: twitter.com/varud<http://twitter.com/varud>
About
Adam: www.linkedin.com/in/adamcnelson<http://www.linkedin.com/in/adamcnelson>
On Thu, Jan 9,
2014 at 11:07 AM, Walubengo J <jwalu@yahoo.com<mailto:jwalu@yahoo.com>>
wrote:
ICT secretary Fred Matiang’i has vowed to tie the renewal
of Safaricom’s licence to the voice quality checks that
show the mobile phone operator is non-compliant.
Dr Matiang’i said the government and the Communications
Commission of Kenya (CCK) will not negotiate on the voice
quality standards.
....
“I don’t understand why an operator would like to
negotiate a licence condition. There are only two options
here, either comply or step out of the business,” Dr
Matiang’i told the Business Daily on the sidelines of the
launch of the electronic filling of returns by insurers to
the Insurance Regulatory Authority.
Check more @ http://www.businessdailyafrica.com/Corporate-News/Safaricom-licence-terms/-/...
---
my comment? - Safaricom "ina weneyewe"
translation for the international viewers "Safaricom
has its owners" :-)
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-- ______________________ Mwendwa Kivuva, Nairobi, Kenya twitter.com/lordmwesh kenya.or.ke | The Kenya we know
Now that is some teeth!! Way to go CCK.. Ali Hussein +254 0770 906375 / 0713 601113 "I fear the day technology will surpass human interaction. The world will have a generation of idiots". ~ Albert Einstein Sent from my iPad
On Jan 9, 2014, at 8:30 PM, "Wambua, Christopher" <Wambua@cck.go.ke> wrote:
The penalties for poor QoS have been enhanced from KES 500,000 to 0.2% of the gross annual turnover of the non-performing network.
The new penalties shall come into effect next year. The enhanced penalties should serve as a deterrent.
Wambua Sent from my BlackBerry 10 smartphone.
From: James Kariuki Sent: Thursday, 9 January 2014 20:14 PM To: Wambua, Christopher Cc: KICTAnet ICT Policy Discussions Subject: Re: [kictanet] Matiang’i rules out Safaricom reprieve from licence terms
Using your analogy at @Walu, CCK then needs to act and behave like the late Michuki when he was Transport Minister.
--James
On 9 January 2014 16:37, Walubengo J <jwalu@yahoo.com> wrote: True that @Kimani,
More Revenue should lead to subsequent investments in expanding the Network Capacity - ideally(theoretically). But reality is different.
Assume you bought a 14-seater Matatu (bus) and the passenger demand is so high that you always carry above the specs -i.e around 20 passengers in the 14-seater. How long will it take it you upgrade to a 28-seater matatu? 1yr, 2yr, 5yrs, when govt tells you to?
The correct answer is as soon as you start losing the "seated" customers. As long as the seated (existing) and the joining customers are NOT leaving the matatu (network), you will not bother to expand it. Why should you when you are making twice the money expected to be made from the 14-seater?
Strictly speaking, in a free market economy even the government cannot force you to expand your matatu (Network). Only the customers can...and if the customers are not (leaving), find out why and fix that. My hypothesis is that the market is broken. Fix the market and the quality issues will fix themselves.
walu.
-------------------------------------------- On Thu, 1/9/14, Antony Kimani <kimanianthoni@gmail.com> wrote:
Subject: Re: [kictanet] Matiang’i rules out Safaricom reprieve from licence terms To: jwalu@yahoo.com Cc: "KICTAnet ICT Policy Discussions" <kictanet@lists.kictanet.or.ke> Date: Thursday, January 9, 2014, 12:46 PM
@Walubengo IMHO the more the customers the higher the revenue suffericon should have invested more on infrastucture for quality improvement as the customer numbers grew.
BR
On Thu, Jan 9, 2014 at 12:37 PM, Adam Nelson <adam@varud.com> wrote:
I don't see any methodology section in that report. Is this evaluation using standard methods? If so, what are the actual methods used by CCK to generate the numbers?
--Kili.io - OpenStack for Africa: kili.ioMusings: twitter.com/varud
About Adam: www.linkedin.com/in/adamcnelson
On Thu, Jan 9, 2014 at 12:31 PM, Walubengo J <jwalu@yahoo.com> wrote:
Adam,
I did send the report link in an earlier post. It was @
http://www.cck.go.ke/consumers/other_info/downloads/REPORT_ON_THE_QUALITY_OF...
The only problem I have is that CCK might be looking at Quality in isolation. In an ideal situation, the increased No. of subscribers would put pressure on the Safaricom Network such that its Quality would deteriorate (which has happened) and subsequently force subscribers to ran away to better quality networks (which has NOT happened). If Safaricom customers had moved to other networks, this would force Safaricom to naturally improve its Quality (read: invest in Network Capacity Expansion in tandem with increased Subscriber numbers).
Reading the riot act to Safaricom is not sufficient to warrant Quality improvement. The departure of its customers would.
So if I was the DG of CCK, I would be working on the WHY are the suffering -sorry - Safaricom ustomers like me NOT moving? Sort that out, and the quality equation will be resolved.
walu.
--------------------------------------------
On Thu, 1/9/14, Adam Nelson <adam@varud.com> wrote:
Subject: Re: [kictanet] Matiang’i rules out Safaricom reprieve from licence terms
To: jwalu@yahoo.com
Cc: "KICTAnet ICT Policy Discussions" <kictanet@lists.kictanet.or.ke>
Date: Thursday, January 9, 2014, 11:36 AM
Where is the report?
All I see is a press release with no
report:
http://cck.go.ke/news/2013/Mobile_operators_fail.html
And a broken link for the 'Publications &
Statistics' section:
--Kili.io - OpenStack for Africa:
kili.ioMusings: twitter.com/varud
About
Adam: www.linkedin.com/in/adamcnelson
On Thu, Jan 9, 2014 at
11:26 AM, James Mbugua <jgmbugua@gmail.com>
wrote:
Adam,
It might help if you read the CCK report itself
on their website.
James
On Thu, Jan 9, 2014 at
11:23 AM, Adam Nelson <adam@varud.com>
wrote:
I guess the US regulators would step in about
voice quality if it was bad in certain areas that the market
wouldn't want to serve. The theory would be that the
spectrum is a public asset licensed to the vendor in order
to further the public good - and that part of the license
terms are to satisfy the public good.
This is why the US landline regulators force
telephone companies to service very rural areas at the same
price as more economically efficient urban
areas.
If CCK was saying that all of the operators
needed to put masts in Turkana as part of a public good,
that would be one thing. But just saying that voice
quality is low in general and not backing it up with how
that compares to international standards (they surely exist
and the article discusses that Safaricom passed such
international tests) seems like a pretty weak argument to
me.
Of course, the writing in the Business Daily
article is so muddled that it's hard to tell what's
actually going on.
--Kili.io - OpenStack for Africa: kili.ioMusings: twitter.com/varud
About
Adam: www.linkedin.com/in/adamcnelson
On Thu,
Jan 9, 2014 at 11:14 AM, James Mbugua <jgmbugua@gmail.com>
wrote:
Adam,
Is it standard in other countries or is the QoS a
Kenyan/CCK feature? Then it might be a
shakedown.
James
On Thu, Jan 9, 2014 at 11:11 AM, Adam Nelson <adam@varud.com>
wrote:
This seems like a shakedown to me.
Everybody I know gets Safaricom if they can
afford it (otherwise Airtel). The market can handle
quality problems and the CCK can help by educating the local
markets (i.e. local radio spots discussing carrier quality
in each market).
--Kili.io -
OpenStack for Africa: kili.ioMusings: twitter.com/varud
About
Adam: www.linkedin.com/in/adamcnelson
On Thu, Jan 9,
2014 at 11:07 AM, Walubengo J <jwalu@yahoo.com>
wrote:
ICT secretary Fred Matiang’i has vowed to tie the renewal
of Safaricom’s licence to the voice quality checks that
show the mobile phone operator is non-compliant.
Dr Matiang’i said the government and the Communications
Commission of Kenya (CCK) will not negotiate on the voice
quality standards.
....
“I don’t understand why an operator would like to
negotiate a licence condition. There are only two options
here, either comply or step out of the business,” Dr
Matiang’i told the Business Daily on the sidelines of the
launch of the electronic filling of returns by insurers to
the Insurance Regulatory Authority.
Check more @ http://www.businessdailyafrica.com/Corporate-News/Safaricom-licence-terms/-/...
---
my comment? - Safaricom "ina weneyewe"
translation for the international viewers "Safaricom
has its owners" :-)
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The government withdrawing Safaricom licence? Largest taxpayer? How much dividends does the government get from Safaricom? Well we must be very very naivë to believe that. And if the QoS offered by Safaricom is degraded, what does that say about one of the major shareholder called GoK? I am happy to pocket dividents instead of investing the same to improve services! So Matiangi is actually admitting to have failed. On 09/01/2014, Adam Nelson <adam@varud.com> wrote:
I don't see any methodology section in that report. Is this evaluation using standard methods? If so, what are the actual methods used by CCK to generate the numbers?
-- Kili.io - OpenStack for Africa: kili.io Musings: twitter.com/varud <https://twitter.com/varud> About Adam: www.linkedin.com/in/adamcnelson
On Thu, Jan 9, 2014 at 12:31 PM, Walubengo J <jwalu@yahoo.com> wrote:
Adam,
I did send the report link in an earlier post. It was @
http://www.cck.go.ke/consumers/other_info/downloads/REPORT_ON_THE_QUALITY_OF...
The only problem I have is that CCK might be looking at Quality in isolation. In an ideal situation, the increased No. of subscribers would put pressure on the Safaricom Network such that its Quality would deteriorate (which has happened) and subsequently force subscribers to ran away to better quality networks (which has NOT happened). If Safaricom customers had moved to other networks, this would force Safaricom to naturally improve its Quality (read: invest in Network Capacity Expansion in tandem with increased Subscriber numbers).
Reading the riot act to Safaricom is not sufficient to warrant Quality improvement. The departure of its customers would.
So if I was the DG of CCK, I would be working on the WHY are the suffering -sorry - Safaricom ustomers like me NOT moving? Sort that out, and the quality equation will be resolved.
walu.
-------------------------------------------- On Thu, 1/9/14, Adam Nelson <adam@varud.com> wrote:
Subject: Re: [kictanet] Matiang’i rules out Safaricom reprieve from licence terms To: jwalu@yahoo.com Cc: "KICTAnet ICT Policy Discussions" <kictanet@lists.kictanet.or.ke> Date: Thursday, January 9, 2014, 11:36 AM
Where is the report? All I see is a press release with no report: http://cck.go.ke/news/2013/Mobile_operators_fail.html
And a broken link for the 'Publications & Statistics' section: http://cck.go.ke/resc/
--Kili.io - OpenStack for Africa: kili.ioMusings: twitter.com/varud About Adam: www.linkedin.com/in/adamcnelson
On Thu, Jan 9, 2014 at 11:26 AM, James Mbugua <jgmbugua@gmail.com> wrote:
Adam, It might help if you read the CCK report itself on their website. James
On Thu, Jan 9, 2014 at 11:23 AM, Adam Nelson <adam@varud.com> wrote:
I guess the US regulators would step in about voice quality if it was bad in certain areas that the market wouldn't want to serve. The theory would be that the spectrum is a public asset licensed to the vendor in order to further the public good - and that part of the license terms are to satisfy the public good.
This is why the US landline regulators force telephone companies to service very rural areas at the same price as more economically efficient urban areas. If CCK was saying that all of the operators needed to put masts in Turkana as part of a public good, that would be one thing. But just saying that voice quality is low in general and not backing it up with how that compares to international standards (they surely exist and the article discusses that Safaricom passed such international tests) seems like a pretty weak argument to me.
Of course, the writing in the Business Daily article is so muddled that it's hard to tell what's actually going on.
--Kili.io - OpenStack for Africa: kili.ioMusings: twitter.com/varud
About Adam: www.linkedin.com/in/adamcnelson
On Thu, Jan 9, 2014 at 11:14 AM, James Mbugua <jgmbugua@gmail.com> wrote:
Adam, Is it standard in other countries or is the QoS a Kenyan/CCK feature? Then it might be a shakedown. James
On Thu, Jan 9, 2014 at 11:11 AM, Adam Nelson <adam@varud.com> wrote:
This seems like a shakedown to me. Everybody I know gets Safaricom if they can afford it (otherwise Airtel). The market can handle quality problems and the CCK can help by educating the local markets (i.e. local radio spots discussing carrier quality in each market).
--Kili.io - OpenStack for Africa: kili.ioMusings: twitter.com/varud
About Adam: www.linkedin.com/in/adamcnelson
On Thu, Jan 9, 2014 at 11:07 AM, Walubengo J <jwalu@yahoo.com> wrote:
ICT secretary Fred Matiang’i has vowed to tie the renewal of Safaricom’s licence to the voice quality checks that show the mobile phone operator is non-compliant.
Dr Matiang’i said the government and the Communications Commission of Kenya (CCK) will not negotiate on the voice quality standards.
....
“I don’t understand why an operator would like to negotiate a licence condition. There are only two options here, either comply or step out of the business,” Dr Matiang’i told the Business Daily on the sidelines of the launch of the electronic filling of returns by insurers to the Insurance Regulatory Authority.
Check more @ http://www.businessdailyafrica.com/Corporate-News/Safaricom-licence-terms/-/...
---
my comment? - Safaricom "ina weneyewe" translation for the international viewers "Safaricom has its owners" :-)
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The Kenya ICT Action Network (KICTANet) is a multi-stakeholder platform for people and institutions interested and involved in ICT policy and regulation. The network aims to act as a catalyst for reform in the ICT sector in support of the national aim of ICT enabled growth and development.
KICTANetiquette : Adhere to the same standards of acceptable behaviors online that you follow in real life: respect people's times and bandwidth, share knowledge, don't flame or abuse or personalize, respect privacy, do not spam, do not market your wares or qualifications.
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Adam, So you are saying CCK has fabricated a report to implicate Safaricom? Give us a break. These are parameters which are used everywhere in the world I see no reason you need to nitpick through it trying to find reason to doubt it. Do you normally doubt the ones they put out on subscriber numbers and so on? What I have always supported about Safaricom and that is what they should be arguing, is that it is UNFAIR to allocate the same amount of frequency (Is amount the right word?) to Safaricom with 20million customers as with Orange or yu with about 1m customers and expect the 20 million to have the same quality of service packed into the same space. Otherwise, these QoS reports are independently carried out, the Fallacy of Ad Hominem, looking at who has released them rather than what they say, helps no one. So, yes Matiang'i should expect Safaricom to demand more frequency if it is expected to meet certain conditions with its 20million customers. James On Thu, Jan 9, 2014 at 1:09 PM, Kivuva <Kivuva@transworldafrica.com> wrote:
The government withdrawing Safaricom licence? Largest taxpayer? How much dividends does the government get from Safaricom? Well we must be very very naivë to believe that.
And if the QoS offered by Safaricom is degraded, what does that say about one of the major shareholder called GoK? I am happy to pocket dividents instead of investing the same to improve services! So Matiangi is actually admitting to have failed.
On 09/01/2014, Adam Nelson <adam@varud.com> wrote:
I don't see any methodology section in that report. Is this evaluation using standard methods? If so, what are the actual methods used by CCK to generate the numbers?
-- Kili.io - OpenStack for Africa: kili.io Musings: twitter.com/varud <https://twitter.com/varud> About Adam: www.linkedin.com/in/adamcnelson
On Thu, Jan 9, 2014 at 12:31 PM, Walubengo J <jwalu@yahoo.com> wrote:
Adam,
I did send the report link in an earlier post. It was @
http://www.cck.go.ke/consumers/other_info/downloads/REPORT_ON_THE_QUALITY_OF...
The only problem I have is that CCK might be looking at Quality in isolation. In an ideal situation, the increased No. of subscribers would put pressure on the Safaricom Network such that its Quality would deteriorate (which has happened) and subsequently force subscribers to ran away to better quality networks (which has NOT happened). If Safaricom customers had moved to other networks, this would force Safaricom to naturally improve its Quality (read: invest in Network Capacity
Expansion
in tandem with increased Subscriber numbers).
Reading the riot act to Safaricom is not sufficient to warrant Quality improvement. The departure of its customers would.
So if I was the DG of CCK, I would be working on the WHY are the suffering -sorry - Safaricom ustomers like me NOT moving? Sort that out, and the quality equation will be resolved.
walu.
-------------------------------------------- On Thu, 1/9/14, Adam Nelson <adam@varud.com> wrote:
Subject: Re: [kictanet] Matiang’i rules out Safaricom reprieve from licence terms To: jwalu@yahoo.com Cc: "KICTAnet ICT Policy Discussions" <kictanet@lists.kictanet.or.ke> Date: Thursday, January 9, 2014, 11:36 AM
Where is the report? All I see is a press release with no report: http://cck.go.ke/news/2013/Mobile_operators_fail.html
And a broken link for the 'Publications & Statistics' section: http://cck.go.ke/resc/
--Kili.io - OpenStack for Africa: kili.ioMusings: twitter.com/varud About Adam: www.linkedin.com/in/adamcnelson
On Thu, Jan 9, 2014 at 11:26 AM, James Mbugua <jgmbugua@gmail.com> wrote:
Adam, It might help if you read the CCK report itself on their website. James
On Thu, Jan 9, 2014 at 11:23 AM, Adam Nelson <adam@varud.com> wrote:
I guess the US regulators would step in about voice quality if it was bad in certain areas that the market wouldn't want to serve. The theory would be that the spectrum is a public asset licensed to the vendor in order to further the public good - and that part of the license terms are to satisfy the public good.
This is why the US landline regulators force telephone companies to service very rural areas at the same price as more economically efficient urban areas. If CCK was saying that all of the operators needed to put masts in Turkana as part of a public good, that would be one thing. But just saying that voice quality is low in general and not backing it up with how that compares to international standards (they surely exist and the article discusses that Safaricom passed such international tests) seems like a pretty weak argument to me.
Of course, the writing in the Business Daily article is so muddled that it's hard to tell what's actually going on.
--Kili.io - OpenStack for Africa: kili.ioMusings: twitter.com/varud
About Adam: www.linkedin.com/in/adamcnelson
On Thu, Jan 9, 2014 at 11:14 AM, James Mbugua <jgmbugua@gmail.com> wrote:
Adam, Is it standard in other countries or is the QoS a Kenyan/CCK feature? Then it might be a shakedown. James
On Thu, Jan 9, 2014 at 11:11 AM, Adam Nelson <adam@varud.com> wrote:
This seems like a shakedown to me. Everybody I know gets Safaricom if they can afford it (otherwise Airtel). The market can handle quality problems and the CCK can help by educating the local markets (i.e. local radio spots discussing carrier quality in each market).
--Kili.io - OpenStack for Africa: kili.ioMusings: twitter.com/varud
About Adam: www.linkedin.com/in/adamcnelson
On Thu, Jan 9, 2014 at 11:07 AM, Walubengo J <jwalu@yahoo.com> wrote:
ICT secretary Fred Matiang’i has vowed to tie the renewal of Safaricom’s licence to the voice quality checks that show the mobile phone operator is non-compliant.
Dr Matiang’i said the government and the Communications Commission of Kenya (CCK) will not negotiate on the voice quality standards.
....
“I don’t understand why an operator would like to negotiate a licence condition. There are only two options here, either comply or step out of the business,” Dr Matiang’i told the Business Daily on the sidelines of the launch of the electronic filling of returns by insurers to the Insurance Regulatory Authority.
Check more @
http://www.businessdailyafrica.com/Corporate-News/Safaricom-licence-terms/-/...
---
my comment? - Safaricom "ina weneyewe" translation for the international viewers "Safaricom has its owners" :-)
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KICTANetiquette : Adhere to the same standards of acceptable behaviors online that you follow in real life: respect people's times and bandwidth, share knowledge, don't flame or abuse or personalize, respect privacy, do not spam, do not market your wares or qualifications.
I'm just saying that the CCK report should clarify the methodologies used in order to come up with the results and ideally offer a dataset for researchers to analyze. -- Kili.io - OpenStack for Africa: kili.io Musings: twitter.com/varud <https://twitter.com/varud> About Adam: www.linkedin.com/in/adamcnelson On Thu, Jan 9, 2014 at 1:28 PM, James Mbugua <jgmbugua@gmail.com> wrote:
Adam,
So you are saying CCK has fabricated a report to implicate Safaricom? Give us a break. These are parameters which are used everywhere in the world I see no reason you need to nitpick through it trying to find reason to doubt it. Do you normally doubt the ones they put out on subscriber numbers and so on?
What I have always supported about Safaricom and that is what they should be arguing, is that it is UNFAIR to allocate the same amount of frequency (Is amount the right word?) to Safaricom with 20million customers as with Orange or yu with about 1m customers and expect the 20 million to have the same quality of service packed into the same space.
Otherwise, these QoS reports are independently carried out, the Fallacy of Ad Hominem, looking at who has released them rather than what they say, helps no one.
So, yes Matiang'i should expect Safaricom to demand more frequency if it is expected to meet certain conditions with its 20million customers.
James
On Thu, Jan 9, 2014 at 1:09 PM, Kivuva <Kivuva@transworldafrica.com>wrote:
The government withdrawing Safaricom licence? Largest taxpayer? How much dividends does the government get from Safaricom? Well we must be very very naivë to believe that.
And if the QoS offered by Safaricom is degraded, what does that say about one of the major shareholder called GoK? I am happy to pocket dividents instead of investing the same to improve services! So Matiangi is actually admitting to have failed.
On 09/01/2014, Adam Nelson <adam@varud.com> wrote:
I don't see any methodology section in that report. Is this evaluation using standard methods? If so, what are the actual methods used by CCK to generate the numbers?
-- Kili.io - OpenStack for Africa: kili.io Musings: twitter.com/varud <https://twitter.com/varud> About Adam: www.linkedin.com/in/adamcnelson
On Thu, Jan 9, 2014 at 12:31 PM, Walubengo J <jwalu@yahoo.com> wrote:
Adam,
I did send the report link in an earlier post. It was @
http://www.cck.go.ke/consumers/other_info/downloads/REPORT_ON_THE_QUALITY_OF...
The only problem I have is that CCK might be looking at Quality in isolation. In an ideal situation, the increased No. of subscribers
would
put pressure on the Safaricom Network such that its Quality would deteriorate (which has happened) and subsequently force subscribers to ran away to better quality networks (which has NOT happened). If Safaricom customers had moved to other networks, this would force Safaricom to naturally improve its Quality (read: invest in Network Capacity Expansion in tandem with increased Subscriber numbers).
Reading the riot act to Safaricom is not sufficient to warrant Quality improvement. The departure of its customers would.
So if I was the DG of CCK, I would be working on the WHY are the suffering -sorry - Safaricom ustomers like me NOT moving? Sort that out, and the quality equation will be resolved.
walu.
-------------------------------------------- On Thu, 1/9/14, Adam Nelson <adam@varud.com> wrote:
Subject: Re: [kictanet] Matiang’i rules out Safaricom reprieve from licence terms To: jwalu@yahoo.com Cc: "KICTAnet ICT Policy Discussions" <kictanet@lists.kictanet.or.ke> Date: Thursday, January 9, 2014, 11:36 AM
Where is the report? All I see is a press release with no report: http://cck.go.ke/news/2013/Mobile_operators_fail.html
And a broken link for the 'Publications & Statistics' section: http://cck.go.ke/resc/
--Kili.io - OpenStack for Africa: kili.ioMusings: twitter.com/varud About Adam: www.linkedin.com/in/adamcnelson
On Thu, Jan 9, 2014 at 11:26 AM, James Mbugua <jgmbugua@gmail.com> wrote:
Adam, It might help if you read the CCK report itself on their website. James
On Thu, Jan 9, 2014 at 11:23 AM, Adam Nelson <adam@varud.com> wrote:
I guess the US regulators would step in about voice quality if it was bad in certain areas that the market wouldn't want to serve. The theory would be that the spectrum is a public asset licensed to the vendor in order to further the public good - and that part of the license terms are to satisfy the public good.
This is why the US landline regulators force telephone companies to service very rural areas at the same price as more economically efficient urban areas. If CCK was saying that all of the operators needed to put masts in Turkana as part of a public good, that would be one thing. But just saying that voice quality is low in general and not backing it up with how that compares to international standards (they surely exist and the article discusses that Safaricom passed such international tests) seems like a pretty weak argument to me.
Of course, the writing in the Business Daily article is so muddled that it's hard to tell what's actually going on.
--Kili.io - OpenStack for Africa: kili.ioMusings: twitter.com/varud
About Adam: www.linkedin.com/in/adamcnelson
On Thu, Jan 9, 2014 at 11:14 AM, James Mbugua <jgmbugua@gmail.com> wrote:
Adam, Is it standard in other countries or is the QoS a Kenyan/CCK feature? Then it might be a shakedown. James
On Thu, Jan 9, 2014 at 11:11 AM, Adam Nelson <adam@varud.com> wrote:
This seems like a shakedown to me. Everybody I know gets Safaricom if they can afford it (otherwise Airtel). The market can handle quality problems and the CCK can help by educating the local markets (i.e. local radio spots discussing carrier quality in each market).
--Kili.io - OpenStack for Africa: kili.ioMusings: twitter.com/varud
About Adam: www.linkedin.com/in/adamcnelson
On Thu, Jan 9, 2014 at 11:07 AM, Walubengo J <jwalu@yahoo.com> wrote:
ICT secretary Fred Matiang’i has vowed to tie the renewal of Safaricom’s licence to the voice quality checks that show the mobile phone operator is non-compliant.
Dr Matiang’i said the government and the Communications Commission of Kenya (CCK) will not negotiate on the voice quality standards.
....
“I don’t understand why an operator would like to negotiate a licence condition. There are only two options here, either comply or step out of the business,” Dr Matiang’i told the Business Daily on the sidelines of the launch of the electronic filling of returns by insurers to the Insurance Regulatory Authority.
Check more @
http://www.businessdailyafrica.com/Corporate-News/Safaricom-licence-terms/-/...
---
my comment? - Safaricom "ina weneyewe" translation for the international viewers "Safaricom has its owners" :-)
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KICTANetiquette : Adhere to the same standards of acceptable behaviors online that you follow in real life: respect people's times and bandwidth, share knowledge, don't flame or abuse or personalize, respect privacy, do not spam, do not market your wares or qualifications.
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@ Adam, correct! Date: Thu, 9 Jan 2014 14:07:38 +0300 From: adam@varud.com Subject: Re: [kictanet] Matiang’i rules out Safaricom reprieve from licence terms CC: kictanet@lists.kictanet.or.ke To: ggithaiga@hotmail.com I'm just saying that the CCK report should clarify the methodologies used in order to come up with the results and ideally offer a dataset for researchers to analyze. --Kili.io - OpenStack for Africa: kili.ioMusings: twitter.com/varud About Adam: www.linkedin.com/in/adamcnelson On Thu, Jan 9, 2014 at 1:28 PM, James Mbugua <jgmbugua@gmail.com> wrote: Adam, So you are saying CCK has fabricated a report to implicate Safaricom? Give us a break. These are parameters which are used everywhere in the world I see no reason you need to nitpick through it trying to find reason to doubt it. Do you normally doubt the ones they put out on subscriber numbers and so on? What I have always supported about Safaricom and that is what they should be arguing, is that it is UNFAIR to allocate the same amount of frequency (Is amount the right word?) to Safaricom with 20million customers as with Orange or yu with about 1m customers and expect the 20 million to have the same quality of service packed into the same space. Otherwise, these QoS reports are independently carried out, the Fallacy of Ad Hominem, looking at who has released them rather than what they say, helps no one. So, yes Matiang'i should expect Safaricom to demand more frequency if it is expected to meet certain conditions with its 20million customers. James On Thu, Jan 9, 2014 at 1:09 PM, Kivuva <Kivuva@transworldafrica.com> wrote: The government withdrawing Safaricom licence? Largest taxpayer? How much dividends does the government get from Safaricom? Well we must be very very naivë to believe that. And if the QoS offered by Safaricom is degraded, what does that say about one of the major shareholder called GoK? I am happy to pocket dividents instead of investing the same to improve services! So Matiangi is actually admitting to have failed. On 09/01/2014, Adam Nelson <adam@varud.com> wrote:
I don't see any methodology section in that report. Is this evaluation
using standard methods? If so, what are the actual methods used by CCK to
generate the numbers?
--
Kili.io - OpenStack for Africa: kili.io
Musings: twitter.com/varud <https://twitter.com/varud>
About Adam: www.linkedin.com/in/adamcnelson
On Thu, Jan 9, 2014 at 12:31 PM, Walubengo J <jwalu@yahoo.com> wrote:
Adam,
I did send the report link in an earlier post. It was @
http://www.cck.go.ke/consumers/other_info/downloads/REPORT_ON_THE_QUALITY_OF...
The only problem I have is that CCK might be looking at Quality in
isolation. In an ideal situation, the increased No. of subscribers would
put pressure on the Safaricom Network such that its Quality would
deteriorate (which has happened) and subsequently force subscribers to
ran
away to better quality networks (which has NOT happened). If Safaricom
customers had moved to other networks, this would force Safaricom to
naturally improve its Quality (read: invest in Network Capacity Expansion
in tandem with increased Subscriber numbers).
Reading the riot act to Safaricom is not sufficient to warrant Quality
improvement. The departure of its customers would.
So if I was the DG of CCK, I would be working on the WHY are the
suffering
-sorry - Safaricom ustomers like me NOT moving? Sort that out, and the
quality equation will be resolved.
walu.
--------------------------------------------
On Thu, 1/9/14, Adam Nelson <adam@varud.com> wrote:
Subject: Re: [kictanet] Matiang’i rules out Safaricom reprieve from
licence terms
To: jwalu@yahoo.com
Cc: "KICTAnet ICT Policy Discussions" <kictanet@lists.kictanet.or.ke>
Date: Thursday, January 9, 2014, 11:36 AM
Where is the report?
All I see is a press release with no
report:
And a broken link for the 'Publications &
Statistics' section:
--Kili.io - OpenStack for Africa:
kili.ioMusings: twitter.com/varud
About
Adam: www.linkedin.com/in/adamcnelson
On Thu, Jan 9, 2014 at
11:26 AM, James Mbugua <jgmbugua@gmail.com>
wrote:
Adam,
It might help if you read the CCK report itself
on their website.
James
On Thu, Jan 9, 2014 at
11:23 AM, Adam Nelson <adam@varud.com>
wrote:
I guess the US regulators would step in about
voice quality if it was bad in certain areas that the market
wouldn't want to serve. The theory would be that the
spectrum is a public asset licensed to the vendor in order
to further the public good - and that part of the license
terms are to satisfy the public good.
This is why the US landline regulators force
telephone companies to service very rural areas at the same
price as more economically efficient urban
areas.
If CCK was saying that all of the operators
needed to put masts in Turkana as part of a public good,
that would be one thing. But just saying that voice
quality is low in general and not backing it up with how
that compares to international standards (they surely exist
and the article discusses that Safaricom passed such
international tests) seems like a pretty weak argument to
me.
Of course, the writing in the Business Daily
article is so muddled that it's hard to tell what's
actually going on.
--Kili.io - OpenStack for Africa: kili.ioMusings: twitter.com/varud
About
Adam: www.linkedin.com/in/adamcnelson
On Thu,
Jan 9, 2014 at 11:14 AM, James Mbugua <jgmbugua@gmail.com>
wrote:
Adam,
Is it standard in other countries or is the QoS a
Kenyan/CCK feature? Then it might be a
shakedown.
James
On Thu, Jan 9, 2014 at 11:11 AM, Adam Nelson <adam@varud.com>
wrote:
This seems like a shakedown to me.
Everybody I know gets Safaricom if they can
afford it (otherwise Airtel). The market can handle
quality problems and the CCK can help by educating the local
markets (i.e. local radio spots discussing carrier quality
in each market).
--Kili.io -
OpenStack for Africa: kili.ioMusings: twitter.com/varud
About
Adam: www.linkedin.com/in/adamcnelson
On Thu, Jan 9,
2014 at 11:07 AM, Walubengo J <jwalu@yahoo.com>
wrote:
ICT secretary Fred Matiang’i has vowed to tie the renewal
of Safaricom’s licence to the voice quality checks that
show the mobile phone operator is non-compliant.
Dr Matiang’i said the government and the Communications
Commission of Kenya (CCK) will not negotiate on the voice
quality standards.
....
“I don’t understand why an operator would like to
negotiate a licence condition. There are only two options
here, either comply or step out of the business,” Dr
Matiang’i told the Business Daily on the sidelines of the
launch of the electronic filling of returns by insurers to
the Insurance Regulatory Authority.
Check more @
http://www.businessdailyafrica.com/Corporate-News/Safaricom-licence-terms/-/...
---
my comment? - Safaricom "ina weneyewe"
translation for the international viewers "Safaricom
has its owners" :-)
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The Kenya ICT Action Network (KICTANet) is a
multi-stakeholder platform for people and institutions
interested and involved in ICT policy and regulation. The
network aims to act as a catalyst for reform in the ICT
sector in support of the national aim of ICT enabled growth
and development.
KICTANetiquette : Adhere to the same standards of acceptable
behaviors online that you follow in real life: respect
people's times and bandwidth, share knowledge, don't
flame or abuse or personalize, respect privacy, do not spam,
do not market your wares or qualifications.
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The Kenya ICT Action Network (KICTANet) is a
multi-stakeholder platform for people and institutions
interested and involved in ICT policy and regulation. The
network aims to act as a catalyst for reform in the ICT
sector in support of the national aim of ICT enabled growth
and development.
KICTANetiquette : Adhere to the same standards of acceptable
behaviors online that you follow in real life: respect
people's times and bandwidth, share knowledge, don't flame
or abuse or personalize, respect privacy, do not spam, do
not market your wares or qualifications.
-- ______________________ Mwendwa Kivuva, Nairobi, Kenya twitter.com/lordmwesh kenya.or.ke | The Kenya we know _______________________________________________ kictanet mailing list kictanet@lists.kictanet.or.ke https://lists.kictanet.or.ke/mailman/listinfo/kictanet Unsubscribe or change your options at https://lists.kictanet.or.ke/mailman/options/kictanet/jgmbugua%40gmail.com The Kenya ICT Action Network (KICTANet) is a multi-stakeholder platform for people and institutions interested and involved in ICT policy and regulation. The network aims to act as a catalyst for reform in the ICT sector in support of the national aim of ICT enabled growth and development. KICTANetiquette : Adhere to the same standards of acceptable behaviors online that you follow in real life: respect people's times and bandwidth, share knowledge, don't flame or abuse or personalize, respect privacy, do not spam, do not market your wares or qualifications. _______________________________________________ kictanet mailing list kictanet@lists.kictanet.or.ke https://lists.kictanet.or.ke/mailman/listinfo/kictanet Unsubscribe or change your options at https://lists.kictanet.or.ke/mailman/options/kictanet/adam%40varud.com The Kenya ICT Action Network (KICTANet) is a multi-stakeholder platform for people and institutions interested and involved in ICT policy and regulation. The network aims to act as a catalyst for reform in the ICT sector in support of the national aim of ICT enabled growth and development. KICTANetiquette : Adhere to the same standards of acceptable behaviors online that you follow in real life: respect people's times and bandwidth, share knowledge, don't flame or abuse or personalize, respect privacy, do not spam, do not market your wares or qualifications. _______________________________________________ kictanet mailing list kictanet@lists.kictanet.or.ke https://lists.kictanet.or.ke/mailman/listinfo/kictanet Unsubscribe or change your options at https://lists.kictanet.or.ke/mailman/options/kictanet/ggithaiga%40hotmail.co... The Kenya ICT Action Network (KICTANet) is a multi-stakeholder platform for people and institutions interested and involved in ICT policy and regulation. The network aims to act as a catalyst for reform in the ICT sector in support of the national aim of ICT enabled growth and development. KICTANetiquette : Adhere to the same standards of acceptable behaviors online that you follow in real life: respect people's times and bandwidth, share knowledge, don't flame or abuse or personalize, respect privacy, do not spam, do not market your wares or qualifications.
participants (9)
-
Adam Nelson -
Ali Hussein -
Antony Kimani -
Grace Githaiga -
James Kariuki -
James Mbugua -
Kivuva -
Walubengo J -
Wambua, Christopher