Dear listers lessons, snippets, from the visit by the Singaporeans<http://www.paulkukubo.com/?p=179> On behalf of the Kenya ICT Board I would like to thank those invited guests who made it to the Breakfast Presentation by the Singapore IDA International team. I have captured what I consider the gist of that presentation on my blog http://www.paulkukubo.com (which also updates my Facebook notes page). The actual presentation will only be up on the ICT Board website Friday morning once the Singapore team has made additions to it when the get back home. Otherwise visit, www.ida.gov.sg. Singapore provides an interesting benchmark for all nations when it comes to technology for better citizens services by government. Key to note is the 'whole-of-government' approach, 'many agencies, one government' strategy with an emphasis on delighting the customer (citizen, resident). For example it takes 2 hours to register a company and start trading with a single license. Government spending has also helped develop the industry cluster of high end technology service firms comprising big name multinationals, local firms and combinations of both. Thank you Paul Kukubo Chief Executive Officer, Kenya ICT Board PO Box 27150 - 00100 Nairobi, Kenya 12th Floor, Teleposta Towers Koinange Street Tel +254 20 2089061, +254 20 2211960 Fax: +254 20 2211962 Cell: + 254 735 180001 website: www.ict.go.ke skype: kukubopaul googletalk: pkukubo ____________________ Vision: Kenya becomes a top ten global ICT hub Mission: To champion and actively enable Kenya to adopt and exploit ICT, through promotion of partnerships, investments and infrastructure growth for socio economic enrichment Sent from Nairobi, Kenya