Listers, It has taken me months wondering if it's real or imaginary that Airtel has become very expensive! Whether it's for calls or Internet (spectacularly expensive especially for this service). It dawned on me as I was writing this message that indeed I've not seen their aggressive adverts on favourable tarrifs etc for a while now (nor from other providers as it was a while back). Has the telecom market ceased to be competitive given our peculiar Kenyan behaviour ("sticky" consumers who do not respond to number portability, poor quality of service, high price of service etc etc). Am I alone? Wondering Edith
Hi Edith, Do it like a Standard 1 kid would: 1. Load 50bob airtime 2. Set phone to show phone duration 3. Make a call lasting N minutes 4. Check airtime balance after the call. Do the same on your Safaricom/Yu/Orange Tarrif. Show the comparison. Ditto for data. Buy bundle. Download the same file on 3 different networks. Check bundle balance. Tabulate and show us how they compare:-) On 5 April 2013 13:29, Edith Adera <eadera@idrc.ca> wrote:
Listers,****
** **
It has taken me months wondering if it’s real or imaginary that Airtel has become very expensive! Whether it’s for calls or Internet (spectacularly expensive especially for this service). It dawned on me as I was writing this message that indeed I’ve not seen their aggressive adverts on favourable tarrifs etc for a while now (nor from other providers as it was a while back). Has the telecom market ceased to be competitive given our *peculiar Kenyan behaviour* (“sticky” consumers who do not respond to number portability, poor quality of service, high price of service etc etc).****
** **
Am I alone?****
** **
Wondering Edith****
** **
** **
** **
****
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The Kenya ICT Action Network (KICTANet) is a multi-stakeholder platform for people and institutions interested and involved in ICT policy and regulation. The network aims to act as a catalyst for reform in the ICT sector in support of the national aim of ICT enabled growth and development.
KICTANetiquette : Adhere to the same standards of acceptable behaviors online that you follow in real life: respect people's times and bandwidth, share knowledge, don't flame or abuse or personalize, respect privacy, do not spam, do not market your wares or qualifications.
-- Best regards, Odhiambo WASHINGTON, Nairobi,KE +254733744121/+254722743223 "I can't hear you -- I'm using the scrambler."
Washington I can't help but smile at your response... The CBK gives us comparisons on bank charges etc. A cursory look at the comparison sheet will tell you immediately that Equity Bank is one of the most expensive banks in terms of various fees and charges..Guess what? They are also the biggest in terms of client base. As our learned friends would say - I put it to you that expensive isn't the only variable to look at on whether to stay with a service provider or to VUKA (Change Service Providers). Is there a threshold where service stops being an issue and price reigns supreme? In my humble opinion there really isn't any tangible differentiation on service delivery from the four mobile telco service providers. What you see is what Marketers call the Network Effect - hence the ambivalence when it comes to decisions on whether to stay with one service provider or VUKA. http://en.wikipedia.org/wiki/Network_effect Is there an entity out there who does this apart from the CCK? Ali Hussein CEO | 3mice interactive media Ltd Principal | Telemedia Africa Ltd +254 773/713 601113 "The future belongs to him who knows how to wait." - Russian Proverb Sent from my iPad On Apr 5, 2013, at 2:52 PM, Odhiambo Washington <odhiambo@gmail.com> wrote:
Hi Edith,
Do it like a Standard 1 kid would: 1. Load 50bob airtime 2. Set phone to show phone duration 3. Make a call lasting N minutes 4. Check airtime balance after the call.
Do the same on your Safaricom/Yu/Orange Tarrif.
Show the comparison.
Ditto for data. Buy bundle. Download the same file on 3 different networks. Check bundle balance.
Tabulate and show us how they compare:-)
On 5 April 2013 13:29, Edith Adera <eadera@idrc.ca> wrote:
Listers,
It has taken me months wondering if it’s real or imaginary that Airtel has become very expensive! Whether it’s for calls or Internet (spectacularly expensive especially for this service). It dawned on me as I was writing this message that indeed I’ve not seen their aggressive adverts on favourable tarrifs etc for a while now (nor from other providers as it was a while back). Has the telecom market ceased to be competitive given our peculiar Kenyan behaviour (“sticky” consumers who do not respond to number portability, poor quality of service, high price of service etc etc).
Am I alone?
Wondering Edith
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The Kenya ICT Action Network (KICTANet) is a multi-stakeholder platform for people and institutions interested and involved in ICT policy and regulation. The network aims to act as a catalyst for reform in the ICT sector in support of the national aim of ICT enabled growth and development.
KICTANetiquette : Adhere to the same standards of acceptable behaviors online that you follow in real life: respect people's times and bandwidth, share knowledge, don't flame or abuse or personalize, respect privacy, do not spam, do not market your wares or qualifications.
-- Best regards, Odhiambo WASHINGTON, Nairobi,KE +254733744121/+254722743223 "I can't hear you -- I'm using the scrambler." _______________________________________________ kictanet mailing list kictanet@lists.kictanet.or.ke https://lists.kictanet.or.ke/mailman/listinfo/kictanet
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The Kenya ICT Action Network (KICTANet) is a multi-stakeholder platform for people and institutions interested and involved in ICT policy and regulation. The network aims to act as a catalyst for reform in the ICT sector in support of the national aim of ICT enabled growth and development.
KICTANetiquette : Adhere to the same standards of acceptable behaviors online that you follow in real life: respect people's times and bandwidth, share knowledge, don't flame or abuse or personalize, respect privacy, do not spam, do not market your wares or qualifications.
Great idea! However, my question would then be what's the role of the Regulator - CCK? This information, processed in this manner should be in the public domain and comparable across operators as one of CCK's roles is to check not only on quality of service, but also price of service. Edith From: Odhiambo Washington [mailto:odhiambo@gmail.com] Sent: April 5, 2013 2:52 PM To: Edith Adera Cc: KICTAnet ICT Policy Discussions Subject: Re: [kictanet] Expensive Airtel? Hi Edith, Do it like a Standard 1 kid would: 1. Load 50bob airtime 2. Set phone to show phone duration 3. Make a call lasting N minutes 4. Check airtime balance after the call. Do the same on your Safaricom/Yu/Orange Tarrif. Show the comparison. Ditto for data. Buy bundle. Download the same file on 3 different networks. Check bundle balance. Tabulate and show us how they compare:-) On 5 April 2013 13:29, Edith Adera <eadera@idrc.ca<mailto:eadera@idrc.ca>> wrote: Listers, It has taken me months wondering if it's real or imaginary that Airtel has become very expensive! Whether it's for calls or Internet (spectacularly expensive especially for this service). It dawned on me as I was writing this message that indeed I've not seen their aggressive adverts on favourable tarrifs etc for a while now (nor from other providers as it was a while back). Has the telecom market ceased to be competitive given our peculiar Kenyan behaviour ("sticky" consumers who do not respond to number portability, poor quality of service, high price of service etc etc). Am I alone? Wondering Edith _______________________________________________ kictanet mailing list kictanet@lists.kictanet.or.ke<mailto:kictanet@lists.kictanet.or.ke> https://lists.kictanet.or.ke/mailman/listinfo/kictanet Unsubscribe or change your options at https://lists.kictanet.or.ke/mailman/options/kictanet/odhiambo%40gmail.com The Kenya ICT Action Network (KICTANet) is a multi-stakeholder platform for people and institutions interested and involved in ICT policy and regulation. The network aims to act as a catalyst for reform in the ICT sector in support of the national aim of ICT enabled growth and development. KICTANetiquette : Adhere to the same standards of acceptable behaviors online that you follow in real life: respect people's times and bandwidth, share knowledge, don't flame or abuse or personalize, respect privacy, do not spam, do not market your wares or qualifications. -- Best regards, Odhiambo WASHINGTON, Nairobi,KE +254733744121/+254722743223 "I can't hear you -- I'm using the scrambler."
The regulator: 1. Issues Licenses 2. Determines Interconnection fees 3. Lords over the Telcos stopping them from "tabia mbaya" - like unfair competition There is nowhere where the consumer surfaces in the mind of the regulator, if you ask me. On 5 April 2013 16:28, Edith Adera <eadera@idrc.ca> wrote:
Great idea! ****
** **
However, my question would then be what’s the role of the Regulator – CCK? This information, processed in this manner should be in the public domain and comparable across operators as one of CCK’s roles is to check not only on quality of service, but also price of service.****
** **
Edith****
** **
** **
** **
*From:* Odhiambo Washington [mailto:odhiambo@gmail.com] *Sent:* April 5, 2013 2:52 PM *To:* Edith Adera *Cc:* KICTAnet ICT Policy Discussions *Subject:* Re: [kictanet] Expensive Airtel?****
** **
Hi Edith,****
** **
Do it like a Standard 1 kid would:****
1. Load 50bob airtime****
2. Set phone to show phone duration****
3. Make a call lasting N minutes****
4. Check airtime balance after the call.****
** **
Do the same on your Safaricom/Yu/Orange Tarrif.****
** **
Show the comparison.****
** **
Ditto for data. Buy bundle. Download the same file on 3 different networks. Check bundle balance.****
** **
Tabulate and show us how they compare:-)****
** **
** **
** **
On 5 April 2013 13:29, Edith Adera <eadera@idrc.ca> wrote:****
Listers,****
****
It has taken me months wondering if it’s real or imaginary that Airtel has become very expensive! Whether it’s for calls or Internet (spectacularly expensive especially for this service). It dawned on me as I was writing this message that indeed I’ve not seen their aggressive adverts on favourable tarrifs etc for a while now (nor from other providers as it was a while back). Has the telecom market ceased to be competitive given our *peculiar Kenyan behaviour* (“sticky” consumers who do not respond to number portability, poor quality of service, high price of service etc etc).****
****
Am I alone?****
****
Wondering Edith****
****
****
****
****
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Unsubscribe or change your options at https://lists.kictanet.or.ke/mailman/options/kictanet/odhiambo%40gmail.com
The Kenya ICT Action Network (KICTANet) is a multi-stakeholder platform for people and institutions interested and involved in ICT policy and regulation. The network aims to act as a catalyst for reform in the ICT sector in support of the national aim of ICT enabled growth and development.
KICTANetiquette : Adhere to the same standards of acceptable behaviors online that you follow in real life: respect people's times and bandwidth, share knowledge, don't flame or abuse or personalize, respect privacy, do not spam, do not market your wares or qualifications.****
****
** **
-- Best regards, Odhiambo WASHINGTON, Nairobi,KE +254733744121/+254722743223 "I can't hear you -- I'm using the scrambler."****
-- Best regards, Odhiambo WASHINGTON, Nairobi,KE +254733744121/+254722743223 "I can't hear you -- I'm using the scrambler."
I do not think it is the CCK's Job to tell you the cheapest/most affordable/the most understanding telco. We may be over stretching the bodies responsibilities while not giving it more funding. If you find them too expensive there are other options. I for instance keep most of my traffic on Orange and only keep Safaricom for the M-pesa. There are choices. On Fri, Apr 5, 2013 at 5:11 PM, Odhiambo Washington <odhiambo@gmail.com>wrote:
The regulator: 1. Issues Licenses 2. Determines Interconnection fees 3. Lords over the Telcos stopping them from "tabia mbaya" - like unfair competition There is nowhere where the consumer surfaces in the mind of the regulator, if you ask me.
On 5 April 2013 16:28, Edith Adera <eadera@idrc.ca> wrote:
Great idea! ****
** **
However, my question would then be what’s the role of the Regulator – CCK? This information, processed in this manner should be in the public domain and comparable across operators as one of CCK’s roles is to check not only on quality of service, but also price of service.****
** **
Edith****
** **
** **
** **
*From:* Odhiambo Washington [mailto:odhiambo@gmail.com] *Sent:* April 5, 2013 2:52 PM *To:* Edith Adera *Cc:* KICTAnet ICT Policy Discussions *Subject:* Re: [kictanet] Expensive Airtel?****
** **
Hi Edith,****
** **
Do it like a Standard 1 kid would:****
1. Load 50bob airtime****
2. Set phone to show phone duration****
3. Make a call lasting N minutes****
4. Check airtime balance after the call.****
** **
Do the same on your Safaricom/Yu/Orange Tarrif.****
** **
Show the comparison.****
** **
Ditto for data. Buy bundle. Download the same file on 3 different networks. Check bundle balance.****
** **
Tabulate and show us how they compare:-)****
** **
** **
** **
On 5 April 2013 13:29, Edith Adera <eadera@idrc.ca> wrote:****
Listers,****
****
It has taken me months wondering if it’s real or imaginary that Airtel has become very expensive! Whether it’s for calls or Internet (spectacularly expensive especially for this service). It dawned on me as I was writing this message that indeed I’ve not seen their aggressive adverts on favourable tarrifs etc for a while now (nor from other providers as it was a while back). Has the telecom market ceased to be competitive given our *peculiar Kenyan behaviour* (“sticky” consumers who do not respond to number portability, poor quality of service, high price of service etc etc).****
****
Am I alone?****
****
Wondering Edith****
****
****
****
****
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Unsubscribe or change your options at https://lists.kictanet.or.ke/mailman/options/kictanet/odhiambo%40gmail.com
The Kenya ICT Action Network (KICTANet) is a multi-stakeholder platform for people and institutions interested and involved in ICT policy and regulation. The network aims to act as a catalyst for reform in the ICT sector in support of the national aim of ICT enabled growth and development.
KICTANetiquette : Adhere to the same standards of acceptable behaviors online that you follow in real life: respect people's times and bandwidth, share knowledge, don't flame or abuse or personalize, respect privacy, do not spam, do not market your wares or qualifications.****
****
** **
-- Best regards, Odhiambo WASHINGTON, Nairobi,KE +254733744121/+254722743223 "I can't hear you -- I'm using the scrambler."****
-- Best regards, Odhiambo WASHINGTON, Nairobi,KE +254733744121/+254722743223 "I can't hear you -- I'm using the scrambler."
_______________________________________________ kictanet mailing list kictanet@lists.kictanet.or.ke https://lists.kictanet.or.ke/mailman/listinfo/kictanet
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The Kenya ICT Action Network (KICTANet) is a multi-stakeholder platform for people and institutions interested and involved in ICT policy and regulation. The network aims to act as a catalyst for reform in the ICT sector in support of the national aim of ICT enabled growth and development.
KICTANetiquette : Adhere to the same standards of acceptable behaviors online that you follow in real life: respect people's times and bandwidth, share knowledge, don't flame or abuse or personalize, respect privacy, do not spam, do not market your wares or qualifications.
-- Regards, Mark Mwangi markmwangi.me.ke
An interesting aside from the Canadian telecommunications sector. In 2009, Industry Canada (the ministry responsible for telecommunications) spent tens of thousands of dollars developing a mobile plan comparison tool to assist frustrated consumers in choosing the right plan/service/operator. It was well-designed and had received praise from the focus groups it was tested on. Despite this the project was killed weeks before it was due to launch. Why? Lobbying and threats of lawsuits from mobile operators. http://www.thestar.com/business/2009/08/31/ottawa_killed_cellphone_cost_calc... Complex pricing tariffs only serve the operators not the customers. The mobile operators clearly feared people actually being able to properly compare tarifs. IMO, the problem is not whether or not to have a plan comparison tool. The problem is that the mobile operators are allowed to use such perniciously complex plans. Some supermarkets post the price/100g of products on their shelves to stop companies from altering sizes slightly to create the appearance but not the reality of a discount. Perhaps operators should be obliged to post the average cost of a plan according to a standard OECD price basket. Free telecom disrupted the entire telecom industry in France in part by coming up with a 1 price approach to their service. http://techcrunch.com/2012/09/03/how-the-telecom-company-free-disrupted-the-... If the CCK ought to do anything at all, perhaps it should be in the realm of enforcing simplicity and comparability of plans rather than trying to develop complex tools to analyse complex plans. -Steve Song On 5 April 2013 12:39, Mark Mwangi <mwangy@gmail.com> wrote:
I do not think it is the CCK's Job to tell you the cheapest/most affordable/the most understanding telco. We may be over stretching the bodies responsibilities while not giving it more funding.
If you find them too expensive there are other options. I for instance keep most of my traffic on Orange and only keep Safaricom for the M-pesa. There are choices.
On Fri, Apr 5, 2013 at 5:11 PM, Odhiambo Washington <odhiambo@gmail.com>wrote:
The regulator: 1. Issues Licenses 2. Determines Interconnection fees 3. Lords over the Telcos stopping them from "tabia mbaya" - like unfair competition There is nowhere where the consumer surfaces in the mind of the regulator, if you ask me.
On 5 April 2013 16:28, Edith Adera <eadera@idrc.ca> wrote:
Great idea! ****
** **
However, my question would then be what’s the role of the Regulator – CCK? This information, processed in this manner should be in the public domain and comparable across operators as one of CCK’s roles is to check not only on quality of service, but also price of service.****
** **
Edith****
** **
** **
** **
*From:* Odhiambo Washington [mailto:odhiambo@gmail.com] *Sent:* April 5, 2013 2:52 PM *To:* Edith Adera *Cc:* KICTAnet ICT Policy Discussions *Subject:* Re: [kictanet] Expensive Airtel?****
** **
Hi Edith,****
** **
Do it like a Standard 1 kid would:****
1. Load 50bob airtime****
2. Set phone to show phone duration****
3. Make a call lasting N minutes****
4. Check airtime balance after the call.****
** **
Do the same on your Safaricom/Yu/Orange Tarrif.****
** **
Show the comparison.****
** **
Ditto for data. Buy bundle. Download the same file on 3 different networks. Check bundle balance.****
** **
Tabulate and show us how they compare:-)****
** **
** **
** **
On 5 April 2013 13:29, Edith Adera <eadera@idrc.ca> wrote:****
Listers,****
****
It has taken me months wondering if it’s real or imaginary that Airtel has become very expensive! Whether it’s for calls or Internet (spectacularly expensive especially for this service). It dawned on me as I was writing this message that indeed I’ve not seen their aggressive adverts on favourable tarrifs etc for a while now (nor from other providers as it was a while back). Has the telecom market ceased to be competitive given our *peculiar Kenyan behaviour* (“sticky” consumers who do not respond to number portability, poor quality of service, high price of service etc etc).****
****
Am I alone?****
****
Wondering Edith****
****
****
****
****
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Unsubscribe or change your options at https://lists.kictanet.or.ke/mailman/options/kictanet/odhiambo%40gmail.com
The Kenya ICT Action Network (KICTANet) is a multi-stakeholder platform for people and institutions interested and involved in ICT policy and regulation. The network aims to act as a catalyst for reform in the ICT sector in support of the national aim of ICT enabled growth and development.
KICTANetiquette : Adhere to the same standards of acceptable behaviors online that you follow in real life: respect people's times and bandwidth, share knowledge, don't flame or abuse or personalize, respect privacy, do not spam, do not market your wares or qualifications.****
****
** **
-- Best regards, Odhiambo WASHINGTON, Nairobi,KE +254733744121/+254722743223 "I can't hear you -- I'm using the scrambler."****
-- Best regards, Odhiambo WASHINGTON, Nairobi,KE +254733744121/+254722743223 "I can't hear you -- I'm using the scrambler."
_______________________________________________ kictanet mailing list kictanet@lists.kictanet.or.ke https://lists.kictanet.or.ke/mailman/listinfo/kictanet
Unsubscribe or change your options at https://lists.kictanet.or.ke/mailman/options/kictanet/mwangy%40gmail.com
The Kenya ICT Action Network (KICTANet) is a multi-stakeholder platform for people and institutions interested and involved in ICT policy and regulation. The network aims to act as a catalyst for reform in the ICT sector in support of the national aim of ICT enabled growth and development.
KICTANetiquette : Adhere to the same standards of acceptable behaviors online that you follow in real life: respect people's times and bandwidth, share knowledge, don't flame or abuse or personalize, respect privacy, do not spam, do not market your wares or qualifications.
-- Regards,
Mark Mwangi
markmwangi.me.ke
_______________________________________________ kictanet mailing list kictanet@lists.kictanet.or.ke https://lists.kictanet.or.ke/mailman/listinfo/kictanet
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The Kenya ICT Action Network (KICTANet) is a multi-stakeholder platform for people and institutions interested and involved in ICT policy and regulation. The network aims to act as a catalyst for reform in the ICT sector in support of the national aim of ICT enabled growth and development.
KICTANetiquette : Adhere to the same standards of acceptable behaviors online that you follow in real life: respect people's times and bandwidth, share knowledge, don't flame or abuse or personalize, respect privacy, do not spam, do not market your wares or qualifications.
-- Steve Song +1 902 529 0046 http://manypossibilities.net http://villagetelco.org
@Wash, you are wrong on Price obligations for the Regulator. Check out http://www.cck.go.ke/regulations/downloads/Kenya-Information-Communications-... Part III, Clause on Telco Services,It says that the Regulator CCK Shall and I quote. (2) Without prejudice to the generality of subsection (1), the Commission shall— (a) protect the interests of all users of telecommunication services in Kenya with respect to the prices charged for and the quality and variety of such services; The bigger issue really is WHEN should the regulator intervene rather than IF they should because clearly Pricing of Telco services is something they are mandated to keep tabs on. Basically the best approach is to let Competition (Law of Supply and Demand) settle the Price issue and Intervene only when there is market failure i.e. Dominant players overcharging consumers. Which brings in the second question, what then is that fair-charge, above which the Regulator can or should intervene? That is the million dollar question, since in a free market economy what is fair for Mr. Moneybags in Runda is quite different from what is fair for Mr. Sufferer living somewhere in Kibera slums. An approximate solution is to calculate the average monthly cost of basic internet access (as advertised by Operators) and get that as a % of the average incomes. For the Kenyan case you are looking at about 3,000Ksh for a basic 1MB link per month. If we take this as a fraction of the average national incomes of Ksh 8,000 (100USD) we get that Kenyans are paying 3000/8000 or 37% of their income to internet/communication services. ITU statistics puts it at about 30% in 2012. Either way, it is still above our counterparts in Mauritius, SA or Egypt who sprend between 5-10% of their average incomes on Internet/Communication Services. The best regulatory intervention however may not be Price-Caps as we know happening in the energy/fuel markets where the regulator issues fuel prices every two weeks or so and operators must adopt them or else. Perhaps regulator should promote competition in more ways than just increasing number of players. We need to see more unbundling of services where incumbent players are encouraged to share/lease the most of the expensive infrastructure to new entrants. Surely Nairobi does not need 4-5 players digging fiber to the same homes in this day and age. We probably need to see more alternate ways of accessing internet such as through smart/cable TV (e.g Triple Play). We also need to see the regulator finally releasing the 5Ghz spectrum that Operators have been crying for as another way of opening up a new competition battle ground for communication/internet services. We may want to see what the Regulator does with the Universal Service Fund, recently commissioned, in terms of providing affordable communication to the marginalised communities. Some of these interventions maybe more long-lasting than trying to VUKA from one Operator to the other. walu. ________________________________ From: Odhiambo Washington <odhiambo@gmail.com> To: jwalu@yahoo.com Cc: KICTAnet ICT Policy Discussions <kictanet@lists.kictanet.or.ke> Sent: Friday, April 5, 2013 5:11 PM Subject: Re: [kictanet] Expensive Airtel? The regulator: 1. Issues Licenses 2. Determines Interconnection fees 3. Lords over the Telcos stopping them from "tabia mbaya" - like unfair competition There is nowhere where the consumer surfaces in the mind of the regulator, if you ask me. On 5 April 2013 16:28, Edith Adera <eadera@idrc.ca> wrote: Great idea!
However, my question would then be what’s the role of the Regulator – CCK? This information, processed in this manner should be in the public domain and comparable across operators as one of CCK’s roles is to check not only on quality of service, but also price of service. Edith From:Odhiambo Washington [mailto:odhiambo@gmail.com] Sent: April 5, 2013 2:52 PM To: Edith Adera Cc: KICTAnet ICT Policy Discussions Subject: Re: [kictanet] Expensive Airtel? Hi Edith, Do it like a Standard 1 kid would: 1. Load 50bob airtime 2. Set phone to show phone duration 3. Make a call lasting N minutes 4. Check airtime balance after the call. Do the same on your Safaricom/Yu/Orange Tarrif. Show the comparison. Ditto for data. Buy bundle. Download the same file on 3 different networks. Check bundle balance. Tabulate and show us how they compare:-) On 5 April 2013 13:29, Edith Adera <eadera@idrc.ca> wrote: Listers, It has taken me months wondering if it’s real or imaginary that Airtel has become very expensive! Whether it’s for calls or Internet (spectacularly expensive especially for this service). It dawned on me as I was writing this message that indeed I’ve not seen their aggressive adverts on favourable tarrifs etc for a while now (nor from other providers as it was a while back). Has the telecom market ceased to be competitive given our peculiar Kenyan behaviour (“sticky” consumers who do not respond to number portability, poor quality of service, high price of service etc etc). Am I alone? Wondering Edith
_______________________________________________ kictanet mailing list kictanet@lists.kictanet.or.ke https://lists.kictanet.or.ke/mailman/listinfo/kictanet
Unsubscribe or change your options at https://lists.kictanet.or.ke/mailman/options/kictanet/odhiambo%40gmail.com
The Kenya ICT Action Network (KICTANet) is a multi-stakeholder platform for people and institutions interested and involved in ICT policy and regulation. The network aims to act as a catalyst for reform in the ICT sector in support of the national aim of ICT enabled growth and development.
KICTANetiquette : Adhere to the same standards of acceptable behaviors online that you follow in real life: respect people's times and bandwidth, share knowledge, don't flame or abuse or personalize, respect privacy, do not spam, do not market your wares or qualifications.
-- Best regards, Odhiambo WASHINGTON, Nairobi,KE +254733744121/+254722743223 "I can't hear you -- I'm using the scrambler."
-- Best regards, Odhiambo WASHINGTON, Nairobi,KE +254733744121/+254722743223 "I can't hear you -- I'm using the scrambler." _______________________________________________ kictanet mailing list kictanet@lists.kictanet.or.ke https://lists.kictanet.or.ke/mailman/listinfo/kictanet Unsubscribe or change your options at https://lists.kictanet.or.ke/mailman/options/kictanet/jwalu%40yahoo.com The Kenya ICT Action Network (KICTANet) is a multi-stakeholder platform for people and institutions interested and involved in ICT policy and regulation. The network aims to act as a catalyst for reform in the ICT sector in support of the national aim of ICT enabled growth and development. KICTANetiquette : Adhere to the same standards of acceptable behaviors online that you follow in real life: respect people's times and bandwidth, share knowledge, don't flame or abuse or personalize, respect privacy, do not spam, do not market your wares or qualifications.
@walubengo thanks for the clarification. I had no idea that the law required cck to monitor pricing. The duplication and waste I see around me is rather galling. Today I was in the government built Ngara estate and looking at the rooftops of the high-rise buildings, I saw a forest of antennas hanging from all angles and supported by broomsticks and wires. Is it that hard to construct a robust antenna with proper reinforcement and drop coax cables to each house and have a wall socket where tenants simply plug in their cable? Similar case around museum hill where there are numerous cables, fiber and otherwise that were cut by the Chinese as they built the road. A simple solution in my mind would be to lay the cables where the power cables are the way zuku is approaching triple-play It is my opinion that KPLC could easily decide to drop dark fiber to each and every building it supplies power to and simply charge internet or cable providers a fee for maintaining the cable. The consumer would be free to choose their provider and all the provider would need to do would be to connect their equipment at the KPLC exchange. It is my opinion that KPLC is basically an infrastructure company and branching into fiber laying would be a welcome income stream. I realize I have digressed but I needed to say this. On Fri, Apr 5, 2013 at 7:05 PM, Walubengo J <jwalu@yahoo.com> wrote:
@Wash, you are wrong on Price obligations for the Regulator. Check out
http://www.cck.go.ke/regulations/downloads/Kenya-Information-Communications-...
Part III, Clause on Telco Services,It says that the Regulator CCK Shall and I quote.
(2) Without prejudice to the generality of subsection (1), the Commission shall— (a) protect the interests of all users of telecommunication services in Kenya with respect to the prices charged for and the quality and variety of such services;
The bigger issue really is WHEN should the regulator intervene rather than IF they should because clearly Pricing of Telco services is something they are mandated to keep tabs on. Basically the best approach is to let Competition (Law of Supply and Demand) settle the Price issue and Intervene only when there is market failure i.e. Dominant players overcharging consumers.
Which brings in the second question, what then is that fair-charge, above which the Regulator can or should intervene? That is the million dollar question, since in a free market economy what is fair for Mr. Moneybags in Runda is quite different from what is fair for Mr. Sufferer living somewhere in Kibera slums. An approximate solution is to calculate the average monthly cost of basic internet access (as advertised by Operators) and get that as a % of the average incomes. For the Kenyan case you are looking at about 3,000Ksh for a basic 1MB link per month. If we take this as a fraction of the average national incomes of Ksh 8,000 (100USD) we get that Kenyans are paying 3000/8000 or 37% of their income to internet/communication services. ITU statistics puts it at about 30% in 2012. Either way, it is still above our counterparts in Mauritius, SA or Egypt who sprend between 5-10% of their average incomes on Internet/Communication Services.
The best regulatory intervention however may not be Price-Caps as we know happening in the energy/fuel markets where the regulator issues fuel prices every two weeks or so and operators must adopt them or else. Perhaps regulator should promote competition in more ways than just increasing number of players. We need to see more unbundling of services where incumbent players are encouraged to share/lease the most of the expensive infrastructure to new entrants. Surely Nairobi does not need 4-5 players digging fiber to the same homes in this day and age. We probably need to see more alternate ways of accessing internet such as through smart/cable TV (e.g Triple Play). We also need to see the regulator finally releasing the 5Ghz spectrum that Operators have been crying for as another way of opening up a new competition battle ground for communication/internet services. We may want to see what the Regulator does with the Universal Service Fund, recently commissioned, in terms of providing affordable communication to the marginalised communities.
Some of these interventions maybe more long-lasting than trying to VUKA from one Operator to the other. walu.
------------------------------ *From:* Odhiambo Washington <odhiambo@gmail.com> *To:* jwalu@yahoo.com *Cc:* KICTAnet ICT Policy Discussions <kictanet@lists.kictanet.or.ke> *Sent:* Friday, April 5, 2013 5:11 PM *Subject:* Re: [kictanet] Expensive Airtel?
The regulator: 1. Issues Licenses 2. Determines Interconnection fees 3. Lords over the Telcos stopping them from "tabia mbaya" - like unfair competition There is nowhere where the consumer surfaces in the mind of the regulator, if you ask me.
On 5 April 2013 16:28, Edith Adera <eadera@idrc.ca> wrote:
Great idea! **** ** ** However, my question would then be what’s the role of the Regulator – CCK? This information, processed in this manner should be in the public domain and comparable across operators as one of CCK’s roles is to check not only on quality of service, but also price of service.**** ** ** Edith**** ** ** ** ** ** ** *From:* Odhiambo Washington [mailto:odhiambo@gmail.com] *Sent:* April 5, 2013 2:52 PM *To:* Edith Adera *Cc:* KICTAnet ICT Policy Discussions *Subject:* Re: [kictanet] Expensive Airtel?**** ** ** Hi Edith,**** ** ** Do it like a Standard 1 kid would:**** 1. Load 50bob airtime**** 2. Set phone to show phone duration**** 3. Make a call lasting N minutes**** 4. Check airtime balance after the call.**** ** ** Do the same on your Safaricom/Yu/Orange Tarrif.**** ** ** Show the comparison.**** ** ** Ditto for data. Buy bundle. Download the same file on 3 different networks. Check bundle balance.**** ** ** Tabulate and show us how they compare:-)**** ** ** ** ** ** ** On 5 April 2013 13:29, Edith Adera <eadera@idrc.ca> wrote:**** Listers,**** **** It has taken me months wondering if it’s real or imaginary that Airtel has become very expensive! Whether it’s for calls or Internet (spectacularly expensive especially for this service). It dawned on me as I was writing this message that indeed I’ve not seen their aggressive adverts on favourable tarrifs etc for a while now (nor from other providers as it was a while back). Has the telecom market ceased to be competitive given our *peculiar Kenyan behaviour* (“sticky” consumers who do not respond to number portability, poor quality of service, high price of service etc etc).**** **** Am I alone?**** **** Wondering Edith**** **** **** **** ****
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The Kenya ICT Action Network (KICTANet) is a multi-stakeholder platform for people and institutions interested and involved in ICT policy and regulation. The network aims to act as a catalyst for reform in the ICT sector in support of the national aim of ICT enabled growth and development.
KICTANetiquette : Adhere to the same standards of acceptable behaviors online that you follow in real life: respect people's times and bandwidth, share knowledge, don't flame or abuse or personalize, respect privacy, do not spam, do not market your wares or qualifications.****
**** ** ** -- Best regards, Odhiambo WASHINGTON, Nairobi,KE +254733744121/+254722743223 "I can't hear you -- I'm using the scrambler."****
-- Best regards, Odhiambo WASHINGTON, Nairobi,KE +254733744121/+254722743223 "I can't hear you -- I'm using the scrambler."
_______________________________________________ kictanet mailing list kictanet@lists.kictanet.or.ke https://lists.kictanet.or.ke/mailman/listinfo/kictanet
Unsubscribe or change your options at https://lists.kictanet.or.ke/mailman/options/kictanet/jwalu%40yahoo.com
The Kenya ICT Action Network (KICTANet) is a multi-stakeholder platform for people and institutions interested and involved in ICT policy and regulation. The network aims to act as a catalyst for reform in the ICT sector in support of the national aim of ICT enabled growth and development.
KICTANetiquette : Adhere to the same standards of acceptable behaviors online that you follow in real life: respect people's times and bandwidth, share knowledge, don't flame or abuse or personalize, respect privacy, do not spam, do not market your wares or qualifications.
_______________________________________________ kictanet mailing list kictanet@lists.kictanet.or.ke https://lists.kictanet.or.ke/mailman/listinfo/kictanet
Unsubscribe or change your options at https://lists.kictanet.or.ke/mailman/options/kictanet/mwangy%40gmail.com
The Kenya ICT Action Network (KICTANet) is a multi-stakeholder platform for people and institutions interested and involved in ICT policy and regulation. The network aims to act as a catalyst for reform in the ICT sector in support of the national aim of ICT enabled growth and development.
KICTANetiquette : Adhere to the same standards of acceptable behaviors online that you follow in real life: respect people's times and bandwidth, share knowledge, don't flame or abuse or personalize, respect privacy, do not spam, do not market your wares or qualifications.
-- Regards, Mark Mwangi markmwangi.me.ke
CCK should crack the whip on Safaricom who welcome their roaming customers@ x rate and yet in reality they charge more than 10 times that rate. In Italy for instance they welcome clients through WIND@ 65 kes/min but believe me you will wipe out Kes 500 in 30 seconds! If the bulk of the charges are lost in the WIND, they should still say so in their welcome message. Jude Ogulla SAFARI-ing customer. Sent from my iPhone On Apr 5, 2013, at 18:05, Walubengo J <jwalu@yahoo.com> wrote:
@Wash, you are wrong on Price obligations for the Regulator. Check out
http://www.cck.go.ke/regulations/downloads/Kenya-Information-Communications-...
Part III, Clause on Telco Services,It says that the Regulator CCK Shall and I quote.
(2) Without prejudice to the generality of subsection (1), the Commission shall— (a) protect the interests of all users of telecommunication services in Kenya with respect to the prices charged for and the quality and variety of such services;
The bigger issue really is WHEN should the regulator intervene rather than IF they should because clearly Pricing of Telco services is something they are mandated to keep tabs on. Basically the best approach is to let Competition (Law of Supply and Demand) settle the Price issue and Intervene only when there is market failure i.e. Dominant players overcharging consumers.
Which brings in the second question, what then is that fair-charge, above which the Regulator can or should intervene? That is the million dollar question, since in a free market economy what is fair for Mr. Moneybags in Runda is quite different from what is fair for Mr. Sufferer living somewhere in Kibera slums. An approximate solution is to calculate the average monthly cost of basic internet access (as advertised by Operators) and get that as a % of the average incomes. For the Kenyan case you are looking at about 3,000Ksh for a basic 1MB link per month. If we take this as a fraction of the average national incomes of Ksh 8,000 (100USD) we get that Kenyans are paying 3000/8000 or 37% of their income to internet/communication services. ITU statistics puts it at about 30% in 2012. Either way, it is still above our counterparts in Mauritius, SA or Egypt who sprend between 5-10% of their average incomes on Internet/Communication Services.
The best regulatory intervention however may not be Price-Caps as we know happening in the energy/fuel markets where the regulator issues fuel prices every two weeks or so and operators must adopt them or else. Perhaps regulator should promote competition in more ways than just increasing number of players. We need to see more unbundling of services where incumbent players are encouraged to share/lease the most of the expensive infrastructure to new entrants. Surely Nairobi does not need 4-5 players digging fiber to the same homes in this day and age. We probably need to see more alternate ways of accessing internet such as through smart/cable TV (e.g Triple Play). We also need to see the regulator finally releasing the 5Ghz spectrum that Operators have been crying for as another way of opening up a new competition battle ground for communication/internet services. We may want to see what the Regulator does with the Universal Service Fund, recently commissioned, in terms of providing affordable communication to the marginalised communities.
Some of these interventions maybe more long-lasting than trying to VUKA from one Operator to the other. walu.
From: Odhiambo Washington <odhiambo@gmail.com> To: jwalu@yahoo.com Cc: KICTAnet ICT Policy Discussions <kictanet@lists.kictanet.or.ke> Sent: Friday, April 5, 2013 5:11 PM Subject: Re: [kictanet] Expensive Airtel?
The regulator: 1. Issues Licenses 2. Determines Interconnection fees 3. Lords over the Telcos stopping them from "tabia mbaya" - like unfair competition There is nowhere where the consumer surfaces in the mind of the regulator, if you ask me.
On 5 April 2013 16:28, Edith Adera <eadera@idrc.ca> wrote: Great idea!
However, my question would then be what’s the role of the Regulator – CCK? This information, processed in this manner should be in the public domain and comparable across operators as one of CCK’s roles is to check not only on quality of service, but also price of service.
Edith
From: Odhiambo Washington [mailto:odhiambo@gmail.com] Sent: April 5, 2013 2:52 PM To: Edith Adera Cc: KICTAnet ICT Policy Discussions Subject: Re: [kictanet] Expensive Airtel?
Hi Edith,
Do it like a Standard 1 kid would: 1. Load 50bob airtime 2. Set phone to show phone duration 3. Make a call lasting N minutes 4. Check airtime balance after the call.
Do the same on your Safaricom/Yu/Orange Tarrif.
Show the comparison.
Ditto for data. Buy bundle. Download the same file on 3 different networks. Check bundle balance.
Tabulate and show us how they compare:-)
On 5 April 2013 13:29, Edith Adera <eadera@idrc.ca> wrote: Listers,
It has taken me months wondering if it’s real or imaginary that Airtel has become very expensive! Whether it’s for calls or Internet (spectacularly expensive especially for this service). It dawned on me as I was writing this message that indeed I’ve not seen their aggressive adverts on favourable tarrifs etc for a while now (nor from other providers as it was a while back). Has the telecom market ceased to be competitive given our peculiar Kenyan behaviour (“sticky” consumers who do not respond to number portability, poor quality of service, high price of service etc etc).
Am I alone?
Wondering Edith
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The Kenya ICT Action Network (KICTANet) is a multi-stakeholder platform for people and institutions interested and involved in ICT policy and regulation. The network aims to act as a catalyst for reform in the ICT sector in support of the national aim of ICT enabled growth and development.
KICTANetiquette : Adhere to the same standards of acceptable behaviors online that you follow in real life: respect people's times and bandwidth, share knowledge, don't flame or abuse or personalize, respect privacy, do not spam, do not market your wares or qualifications.
-- Best regards, Odhiambo WASHINGTON, Nairobi,KE +254733744121/+254722743223 "I can't hear you -- I'm using the scrambler."
-- Best regards, Odhiambo WASHINGTON, Nairobi,KE +254733744121/+254722743223 "I can't hear you -- I'm using the scrambler."
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The Kenya ICT Action Network (KICTANet) is a multi-stakeholder platform for people and institutions interested and involved in ICT policy and regulation. The network aims to act as a catalyst for reform in the ICT sector in support of the national aim of ICT enabled growth and development.
KICTANetiquette : Adhere to the same standards of acceptable behaviors online that you follow in real life: respect people's times and bandwidth, share knowledge, don't flame or abuse or personalize, respect privacy, do not spam, do not market your wares or qualifications.
_______________________________________________ kictanet mailing list kictanet@lists.kictanet.or.ke https://lists.kictanet.or.ke/mailman/listinfo/kictanet
Unsubscribe or change your options at https://lists.kictanet.or.ke/mailman/options/kictanet/jogulla%40gmail.com
The Kenya ICT Action Network (KICTANet) is a multi-stakeholder platform for people and institutions interested and involved in ICT policy and regulation. The network aims to act as a catalyst for reform in the ICT sector in support of the national aim of ICT enabled growth and development.
KICTANetiquette : Adhere to the same standards of acceptable behaviors online that you follow in real life: respect people's times and bandwidth, share knowledge, don't flame or abuse or personalize, respect privacy, do not spam, do not market your wares or qualifications.
@Walu, I knew I am wrong, but have you ever heard the regulator give an ear to any consumer? I mean, even when we are being flooded with SMSes and we complain, the regulator does nothing. How would we expect it to act on prices? They'd say those are determined by market forces. Simple neat response. That's what I meant and you've nailed it as well. On 5 April 2013 19:05, Walubengo J <jwalu@yahoo.com> wrote:
@Wash, you are wrong on Price obligations for the Regulator. Check out
http://www.cck.go.ke/regulations/downloads/Kenya-Information-Communications-...
Part III, Clause on Telco Services,It says that the Regulator CCK Shall and I quote.
(2) Without prejudice to the generality of subsection (1), the Commission shall— (a) protect the interests of all users of telecommunication services in Kenya with respect to the prices charged for and the quality and variety of such services;
The bigger issue really is WHEN should the regulator intervene rather than IF they should because clearly Pricing of Telco services is something they are mandated to keep tabs on. Basically the best approach is to let Competition (Law of Supply and Demand) settle the Price issue and Intervene only when there is market failure i.e. Dominant players overcharging consumers.
Which brings in the second question, what then is that fair-charge, above which the Regulator can or should intervene? That is the million dollar question, since in a free market economy what is fair for Mr. Moneybags in Runda is quite different from what is fair for Mr. Sufferer living somewhere in Kibera slums. An approximate solution is to calculate the average monthly cost of basic internet access (as advertised by Operators) and get that as a % of the average incomes. For the Kenyan case you are looking at about 3,000Ksh for a basic 1MB link per month. If we take this as a fraction of the average national incomes of Ksh 8,000 (100USD) we get that Kenyans are paying 3000/8000 or 37% of their income to internet/communication services. ITU statistics puts it at about 30% in 2012. Either way, it is still above our counterparts in Mauritius, SA or Egypt who sprend between 5-10% of their average incomes on Internet/Communication Services.
The best regulatory intervention however may not be Price-Caps as we know happening in the energy/fuel markets where the regulator issues fuel prices every two weeks or so and operators must adopt them or else. Perhaps regulator should promote competition in more ways than just increasing number of players. We need to see more unbundling of services where incumbent players are encouraged to share/lease the most of the expensive infrastructure to new entrants. Surely Nairobi does not need 4-5 players digging fiber to the same homes in this day and age. We probably need to see more alternate ways of accessing internet such as through smart/cable TV (e.g Triple Play). We also need to see the regulator finally releasing the 5Ghz spectrum that Operators have been crying for as another way of opening up a new competition battle ground for communication/internet services. We may want to see what the Regulator does with the Universal Service Fund, recently commissioned, in terms of providing affordable communication to the marginalised communities.
Some of these interventions maybe more long-lasting than trying to VUKA from one Operator to the other. walu.
------------------------------ *From:* Odhiambo Washington <odhiambo@gmail.com> *To:* jwalu@yahoo.com *Cc:* KICTAnet ICT Policy Discussions <kictanet@lists.kictanet.or.ke> *Sent:* Friday, April 5, 2013 5:11 PM *Subject:* Re: [kictanet] Expensive Airtel?
The regulator: 1. Issues Licenses 2. Determines Interconnection fees 3. Lords over the Telcos stopping them from "tabia mbaya" - like unfair competition There is nowhere where the consumer surfaces in the mind of the regulator, if you ask me.
On 5 April 2013 16:28, Edith Adera <eadera@idrc.ca> wrote:
Great idea! **** ** ** However, my question would then be what’s the role of the Regulator – CCK? This information, processed in this manner should be in the public domain and comparable across operators as one of CCK’s roles is to check not only on quality of service, but also price of service.**** ** ** Edith**** ** ** ** ** ** ** *From:* Odhiambo Washington [mailto:odhiambo@gmail.com] *Sent:* April 5, 2013 2:52 PM *To:* Edith Adera *Cc:* KICTAnet ICT Policy Discussions *Subject:* Re: [kictanet] Expensive Airtel?**** ** ** Hi Edith,**** ** ** Do it like a Standard 1 kid would:**** 1. Load 50bob airtime**** 2. Set phone to show phone duration**** 3. Make a call lasting N minutes**** 4. Check airtime balance after the call.**** ** ** Do the same on your Safaricom/Yu/Orange Tarrif.**** ** ** Show the comparison.**** ** ** Ditto for data. Buy bundle. Download the same file on 3 different networks. Check bundle balance.**** ** ** Tabulate and show us how they compare:-)**** ** ** ** ** ** ** On 5 April 2013 13:29, Edith Adera <eadera@idrc.ca> wrote:**** Listers,**** **** It has taken me months wondering if it’s real or imaginary that Airtel has become very expensive! Whether it’s for calls or Internet (spectacularly expensive especially for this service). It dawned on me as I was writing this message that indeed I’ve not seen their aggressive adverts on favourable tarrifs etc for a while now (nor from other providers as it was a while back). Has the telecom market ceased to be competitive given our *peculiar Kenyan behaviour* (“sticky” consumers who do not respond to number portability, poor quality of service, high price of service etc etc).**** **** Am I alone?**** **** Wondering Edith**** **** **** **** ****
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The Kenya ICT Action Network (KICTANet) is a multi-stakeholder platform for people and institutions interested and involved in ICT policy and regulation. The network aims to act as a catalyst for reform in the ICT sector in support of the national aim of ICT enabled growth and development.
KICTANetiquette : Adhere to the same standards of acceptable behaviors online that you follow in real life: respect people's times and bandwidth, share knowledge, don't flame or abuse or personalize, respect privacy, do not spam, do not market your wares or qualifications.****
**** ** ** -- Best regards, Odhiambo WASHINGTON, Nairobi,KE +254733744121/+254722743223 "I can't hear you -- I'm using the scrambler."****
-- Best regards, Odhiambo WASHINGTON, Nairobi,KE +254733744121/+254722743223 "I can't hear you -- I'm using the scrambler."
_______________________________________________ kictanet mailing list kictanet@lists.kictanet.or.ke https://lists.kictanet.or.ke/mailman/listinfo/kictanet
Unsubscribe or change your options at https://lists.kictanet.or.ke/mailman/options/kictanet/jwalu%40yahoo.com
The Kenya ICT Action Network (KICTANet) is a multi-stakeholder platform for people and institutions interested and involved in ICT policy and regulation. The network aims to act as a catalyst for reform in the ICT sector in support of the national aim of ICT enabled growth and development.
KICTANetiquette : Adhere to the same standards of acceptable behaviors online that you follow in real life: respect people's times and bandwidth, share knowledge, don't flame or abuse or personalize, respect privacy, do not spam, do not market your wares or qualifications.
-- Best regards, Odhiambo WASHINGTON, Nairobi,KE +254733744121/+254722743223 "I can't hear you -- I'm using the scrambler."
participants (7)
-
Ali Hussein
-
Edith Adera
-
Jude Ogulla
-
Mark Mwangi
-
Odhiambo Washington
-
Song, Stephen
-
Walubengo J