Hi, This post has nothing to do with the sewer laid fibre cable but IPs that are treated as being sources of spam. My ISP has issues with their IP ranges more because of having a wide open smtp server, what recourse do I have with them when they do not resolve the issue? Regards Robert Yawe KAY System Technologies Ltd Phoenix House, 6th Floor P O Box 55806 Nairobi, 00200 Kenya Tel: +254722511225, +254202010696
On Thu, May 5, 2011 at 9:46 AM, robert yawe <robertyawe@yahoo.co.uk> wrote:
Hi, This post has nothing to do with the sewer laid fibre cable but IPs that are treated as being sources of spam. My ISP has issues with their IP ranges more because of having a wide open smtp server, what recourse do I have with them when they do not resolve the issue?
If you can't teach them, then you will have to change providers. You can always try to get your assigned IPs whitelisted, but that involves getting the folk who run the black lists to NOT treat whole allocations as spam sources, which in my experience is more difficult than switching providers. -- Cheers, McTim "A name indicates what we seek. An address indicates where it is. A route indicates how we get there." Jon Postel
On Thu, May 5, 2011 at 11:32, McTim <dogwallah@gmail.com> wrote:
Hi, This post has nothing to do with the sewer laid fibre cable but IPs that are treated as being sources of spam. My ISP has issues with their IP ranges more because of having a wide open smtp server, what recourse do I have with them when they do not resolve
On Thu, May 5, 2011 at 9:46 AM, robert yawe <robertyawe@yahoo.co.uk> wrote: the
issue?
If you can't teach them, then you will have to change providers.
You can always try to get your assigned IPs whitelisted, but that involves getting the folk who run the black lists to NOT treat whole allocations as spam sources, which in my experience is more difficult than switching providers.
Fortunately, sane RBL maintainers only block the actual IPs, not the whole blocks, so it's easy to get around it if you get assigned a static IP (which may even be from a different block!). -- Best regards, Odhiambo WASHINGTON, Nairobi,KE +254733744121/+254722743223 _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ I can't hear you -- I'm using the scrambler. Please consider the environment before printing this email.
i know at a reputable isp, any ip given is usually clean and if it gets dirty on your watch, then they guide you on how to clean your lan and white list it again, as opposed to giving you a clean block to taint. This ensures accesskenya ip's remain as un-dirty as can possibly be. Currently they are in the process of further securing their smart hosts. -- i dislike capital letters +254 722 278 106
Hi, The problem is not the IP at my end but the IP of the providers SMTP server, they are the only ones who can request for it to be cleared but they are unresponsive, I know I have the freedom to move to another provider but does that really solve the problem of licensed operators not being monitored. What use is it then to have CCK license providers and then not police them or is it that their only objective is revenue collection? I expect that licensing by CCK of a provider is similar to KeBS placing their mark on a product, an assurance to the public that the particular organisations products and services have been vetted and soon to meet certain set performance levels. I remember all the Hullabaloo about the DG, aren't some of this issues what should determine the KPIs for the organisation, its executive and finally the board of directors? Regards Robert Yawe KAY System Technologies Ltd Phoenix House, 6th Floor P O Box 55806 Nairobi, 00200 Kenya Tel: +254722511225, +254202010696 ________________________________ From: simiyu mse <kensimiyu@gmail.com> To: robertyawe@yahoo.co.uk Cc: KICTAnet ICT Policy Discussions <kictanet@lists.kictanet.or.ke> Sent: Fri, 6 May, 2011 2:00:50 Subject: Re: [kictanet] Dirty IPs i know at a reputable isp, any ip given is usually clean and if it gets dirty on your watch, then they guide you on how to clean your lan and white list it again, as opposed to giving you a clean block to taint. This ensures accesskenya ip's remain as un-dirty as can possibly be. Currently they are in the process of further securing their smart hosts. -- i dislike capital letters +254 722 278 106 _______________________________________________ kictanet mailing list kictanet@lists.kictanet.or.ke http://lists.kictanet.or.ke/mailman/listinfo/kictanet Unsubscribe or change your options at http://lists.kictanet.or.ke/mailman/options/kictanet/robertyawe%40yahoo.co.u... The Kenya ICT Action Network (KICTANet) is a multi-stakeholder platform for people and institutions interested and involved in ICT policy and regulation. The network aims to act as a catalyst for reform in the ICT sector in support of the national aim of ICT enabled growth and development. KICTANetiquette : Adhere to the same standards of acceptable behaviors online that you follow in real life: respect people's times and bandwidth, share knowledge, don't flame or abuse or personalize, respect privacy, do not spam, do not market your wares or qualifications.
On Fri, May 6, 2011 at 09:05, robert yawe <robertyawe@yahoo.co.uk> wrote:
Hi,
The problem is not the IP at my end but the IP of the providers SMTP server, they are the only ones who can request for it to be cleared but they are unresponsive, I know I have the freedom to move to another provider but does that really solve the problem of licensed operators not being monitored.
What use is it then to have CCK license providers and then not police them or is it that their only objective is revenue collection? I expect that licensing by CCK of a provider is similar to KeBS placing their mark on a product, an assurance to the public that the particular organisations products and services have been vetted and soon to meet certain set performance levels.
I remember all the Hullabaloo about the DG, aren't some of this issues what should determine the KPIs for the organisation, its executive and finally the board of directors?
Robert, If your target audience was the CCK and the need for them to police the licensed providers, then you should have said this earlier:-) We were focusing on the "general" problem and how you can go about solving the problem. Can you please name the ISP in this case please? We've named Safaricom and KDN here before, so I don't see why you should keep referring to a nameless provider. -- Best regards, Odhiambo WASHINGTON, Nairobi,KE +254733744121/+254722743223 _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ I can't hear you -- I'm using the scrambler. Please consider the environment before printing this email.
Hi, The provider is Orange/Telkom, my target was not CCK that was just an aside on who should actually be making sure that this kind of issues are resolved. Regards Robert Yawe KAY System Technologies Ltd Phoenix House, 6th Floor P O Box 55806 Nairobi, 00200 Kenya Tel: +254722511225, +254202010696 ________________________________ From: Odhiambo Washington <odhiambo@gmail.com> To: robert yawe <robertyawe@yahoo.co.uk> Cc: KICTAnet ICT Policy Discussions <kictanet@lists.kictanet.or.ke> Sent: Fri, 6 May, 2011 10:50:01 Subject: Re: [kictanet] Dirty IPs On Fri, May 6, 2011 at 09:05, robert yawe <robertyawe@yahoo.co.uk> wrote: Hi,
The problem is not the IP at my end but the IP of the providers SMTP server, they are the only ones who can request for it to be cleared but they are unresponsive, I know I have the freedom to move to another provider but does that really solve the problem of licensed operators not being monitored.
What use is it then to have CCK license providers and then not police them or is it that their only objective is revenue collection? I expect that licensing by CCK of a provider is similar to KeBS placing their mark on a product, an assurance to the public that the particular organisations products and services have been vetted and soon to meet certain set performance levels.
I remember all the Hullabaloo about the DG, aren't some of this issues what should determine the KPIs for the organisation, its executive and finally the board of directors?
Robert, If your target audience was the CCK and the need for them to police the licensed providers, then you should have said this earlier:-) We were focusing on the "general" problem and how you can go about solving the problem. Can you please name the ISP in this case please? We've named Safaricom and KDN here before, so I don't see why you should keep referring to a nameless provider. -- Best regards, Odhiambo WASHINGTON, Nairobi,KE +254733744121/+254722743223 _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ I can't hear you -- I'm using the scrambler. Please consider the environment before printing this email.
Muchiri, This may be of interest to you. From: kictanet-bounces+wambua=cck.go.ke@lists.kictanet.or.ke [mailto:kictanet-bounces+wambua=cck.go.ke@lists.kictanet.or.ke] On Behalf Of robert yawe Sent: Friday, May 06, 2011 11:32 AM To: Wambua, Christopher Cc: KICTAnet ICT Policy Discussions Subject: Re: [kictanet] Dirty IPs Hi, The provider is Orange/Telkom, my target was not CCK that was just an aside on who should actually be making sure that this kind of issues are resolved. Regards Robert Yawe KAY System Technologies Ltd Phoenix House, 6th Floor P O Box 55806 Nairobi, 00200 Kenya Tel: +254722511225, +254202010696 ________________________________ From: Odhiambo Washington <odhiambo@gmail.com> To: robert yawe <robertyawe@yahoo.co.uk> Cc: KICTAnet ICT Policy Discussions <kictanet@lists.kictanet.or.ke> Sent: Fri, 6 May, 2011 10:50:01 Subject: Re: [kictanet] Dirty IPs On Fri, May 6, 2011 at 09:05, robert yawe <robertyawe@yahoo.co.uk> wrote: Hi, The problem is not the IP at my end but the IP of the providers SMTP server, they are the only ones who can request for it to be cleared but they are unresponsive, I know I have the freedom to move to another provider but does that really solve the problem of licensed operators not being monitored. What use is it then to have CCK license providers and then not police them or is it that their only objective is revenue collection? I expect that licensing by CCK of a provider is similar to KeBS placing their mark on a product, an assurance to the public that the particular organisations products and services have been vetted and soon to meet certain set performance levels. I remember all the Hullabaloo about the DG, aren't some of this issues what should determine the KPIs for the organisation, its executive and finally the board of directors? Robert, If your target audience was the CCK and the need for them to police the licensed providers, then you should have said this earlier:-) We were focusing on the "general" problem and how you can go about solving the problem. Can you please name the ISP in this case please? We've named Safaricom and KDN here before, so I don't see why you should keep referring to a nameless provider. -- Best regards, Odhiambo WASHINGTON, Nairobi,KE +254733744121/+254722743223 _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ I can't hear you -- I'm using the scrambler. Please consider the environment before printing this email.
Hi, Diagnostic code: smtp;554-smtpin.accesskenya.com Your access to this mail system has been rejected due to the sending MTA's poor reputation. If you believe that this failure is in error, please contact the intended recipient via alternate means. Remote system: dns;smtpin.accesskenya.com (TCP|172.18.233.17|49530|196.200.16.4|25) (smtpin.accesskenya.com) I have been receiving similar messages from multiple ISPs both local and international, is Orange/Telkom serious about offering hosting services? If they cannot deliver service with their current staff count imagine how much worse will it be after they have laid off an additional 400. Regards Robert Yawe KAY System Technologies Ltd Phoenix House, 6th Floor P O Box 55806 Nairobi, 00200 Kenya Tel: +254722511225, +254202010696 ________________________________ From: "Wambua, Christopher" <Wambua@cck.go.ke> To: robertyawe@yahoo.co.uk Cc: CPR team <CPRteam@cck.go.ke>; KICTAnet ICT Policy Discussions <kictanet@lists.kictanet.or.ke> Sent: Fri, 6 May, 2011 11:58:16 Subject: Re: [kictanet] Dirty IPs Muchiri, This may be of interest to you. From:kictanet-bounces+wambua=cck.go.ke@lists.kictanet.or.ke [mailto:kictanet-bounces+wambua=cck.go.ke@lists.kictanet.or.ke] On Behalf Of robert yawe Sent: Friday, May 06, 2011 11:32 AM To: Wambua, Christopher Cc: KICTAnet ICT Policy Discussions Subject: Re: [kictanet] Dirty IPs Hi, The provider is Orange/Telkom, my target was not CCK that was just an aside on who should actually be making sure that this kind of issues are resolved. Regards Robert Yawe KAY System Technologies Ltd Phoenix House, 6th Floor P O Box 55806 Nairobi, 00200 Kenya Tel: +254722511225, +254202010696 ________________________________ From:Odhiambo Washington <odhiambo@gmail.com> To: robert yawe <robertyawe@yahoo.co.uk> Cc: KICTAnet ICT Policy Discussions <kictanet@lists.kictanet.or.ke> Sent: Fri, 6 May, 2011 10:50:01 Subject: Re: [kictanet] Dirty IPs On Fri, May 6, 2011 at 09:05, robert yawe <robertyawe@yahoo.co.uk> wrote: Hi, The problem is not the IP at my end but the IP of the providers SMTP server, they are the only ones who can request for it to be cleared but they are unresponsive, I know I have the freedom to move to another provider but does that really solve the problem of licensed operators not being monitored. What use is it then to have CCK license providers and then not police them or is it that their only objective is revenue collection? I expect that licensing by CCK of a provider is similar to KeBS placing their mark on a product, an assurance to the public that the particular organisations products and services have been vetted and soon to meet certain set performance levels. I remember all the Hullabaloo about the DG, aren't some of this issues what should determine the KPIs for the organisation, its executive and finally the board of directors? Robert, If your target audience was the CCK and the need for them to police the licensed providers, then you should have said this earlier:-) We were focusing on the "general" problem and how you can go about solving the problem. Can you please name the ISP in this case please? We've named Safaricom and KDN here before, so I don't see why you should keep referring to a nameless provider. -- Best regards, Odhiambo WASHINGTON, Nairobi,KE +254733744121/+254722743223 _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ I can't hear you -- I'm using the scrambler. Please consider the environment before printing this email.
Robert, It would be interesting have a sneak peek at the staff competency distribution within the organization…...they might have inherited too much “dead weight”. But I also believe that they have had sufficient time to turn things around with minimal acrimony from interested parties, and should never be the excuse for poor service delivery. Edwin From: kictanet-bounces+eonchari=lynxbits.com@lists.kictanet.or.ke [mailto:kictanet-bounces+eonchari=lynxbits.com@lists.kictanet.or.ke] On Behalf Of robert yawe Sent: Thursday, May 12, 2011 10:54 AM To: Edwin Cc: KICTAnet ICT Policy Discussions Subject: [kictanet] Dirty IPs Hi, Diagnostic code: smtp;554-smtpin.accesskenya.com Your access to this mail system has been rejected due to the sending MTA's poor reputation. If you believe that this failure is in error, please contact the intended recipient via alternate means. Remote system: dns;smtpin.accesskenya.com (TCP|172.18.233.17|49530|196.200.16.4|25) (smtpin.accesskenya.com) I have been receiving similar messages from multiple ISPs both local and international, is Orange/Telkom serious about offering hosting services? If they cannot deliver service with their current staff count imagine how much worse will it be after they have laid off an additional 400. Regards Robert Yawe KAY System Technologies Ltd Phoenix House, 6th Floor P O Box 55806 Nairobi, 00200 Kenya Tel: +254722511225, +254202010696 _____ From: "Wambua, Christopher" <Wambua@cck.go.ke> To: robertyawe@yahoo.co.uk Cc: CPR team <CPRteam@cck.go.ke>; KICTAnet ICT Policy Discussions <kictanet@lists.kictanet.or.ke> Sent: Fri, 6 May, 2011 11:58:16 Subject: Re: [kictanet] Dirty IPs Muchiri, This may be of interest to you. From: kictanet-bounces+wambua=cck.go.ke@lists.kictanet.or.ke [mailto:kictanet-bounces+wambua=cck.go.ke@lists.kictanet.or.ke] On Behalf Of robert yawe Sent: Friday, May 06, 2011 11:32 AM To: Wambua, Christopher Cc: KICTAnet ICT Policy Discussions Subject: Re: [kictanet] Dirty IPs Hi, The provider is Orange/Telkom, my target was not CCK that was just an aside on who should actually be making sure that this kind of issues are resolved. Regards Robert Yawe KAY System Technologies Ltd Phoenix House, 6th Floor P O Box 55806 Nairobi, 00200 Kenya Tel: +254722511225, +254202010696 _____ From: Odhiambo Washington <odhiambo@gmail.com> To: robert yawe <robertyawe@yahoo.co.uk> Cc: KICTAnet ICT Policy Discussions <kictanet@lists.kictanet.or.ke> Sent: Fri, 6 May, 2011 10:50:01 Subject: Re: [kictanet] Dirty IPs On Fri, May 6, 2011 at 09:05, robert yawe <robertyawe@yahoo.co.uk> wrote: Hi, The problem is not the IP at my end but the IP of the providers SMTP server, they are the only ones who can request for it to be cleared but they are unresponsive, I know I have the freedom to move to another provider but does that really solve the problem of licensed operators not being monitored. What use is it then to have CCK license providers and then not police them or is it that their only objective is revenue collection? I expect that licensing by CCK of a provider is similar to KeBS placing their mark on a product, an assurance to the public that the particular organisations products and services have been vetted and soon to meet certain set performance levels. I remember all the Hullabaloo about the DG, aren't some of this issues what should determine the KPIs for the organisation, its executive and finally the board of directors? Robert, If your target audience was the CCK and the need for them to police the licensed providers, then you should have said this earlier:-) We were focusing on the "general" problem and how you can go about solving the problem. Can you please name the ISP in this case please? We've named Safaricom and KDN here before, so I don't see why you should keep referring to a nameless provider. -- Best regards, Odhiambo WASHINGTON, Nairobi,KE +254733744121/+254722743223 _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ I can't hear you -- I'm using the scrambler. Please consider the environment before printing this email.
@ Yawe et al, The 554 error you get is actually an error indicating that your MTA has been blocked. This could be because your IP is sending spam either intentionally or (usually) unintentionally. Your isp therefore no longer trusts your ip and has hence quarantined it, for a while. This is usually cleared up when you clean and patch up your LAN and whitelist your IP, on the RBL lists or occasionally manually on your ISP's smtp server. This hardly is the mistake of the isp, rather a lapse in vigilance on LAN security issues. -- i dislike capital letters +254 722 278 106
On Fri, May 13, 2011 at 09:42, simiyu mse <kensimiyu@gmail.com> wrote:
@ Yawe et al,
The 554 error you get is actually an error indicating that your MTA has been blocked. This could be because your IP is sending spam either intentionally or (usually) unintentionally. Your isp therefore no longer trusts your ip and has hence quarantined it, for a while.
This is usually cleared up when you clean and patch up your LAN and whitelist your IP, on the RBL lists or occasionally manually on your ISP's smtp server.
This hardly is the mistake of the isp, rather a lapse in vigilance on LAN security issues.
Simiyu, You are wrong on this. Yawe uses his ISPs SMTP server to send out e-mails. That server actually accepts the e-mails (they have no reason not to unless Yawe's host is compromised and they have established such checks) then sends the mail to the destination. However, the destination refuses to accept the mail because the sending host (ISPs SMTP Server) is blacklisted, hence Yawe's assertion of "Dirty IPs". This is what you missed. Yawe doesn't seem to be running his own MTA. -- Best regards, Odhiambo WASHINGTON, Nairobi,KE +254733744121/+254722743223 _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ I can't hear you -- I'm using the scrambler. Please consider the environment before printing this email.
@simiyu The fault can be on the ISP or user depending on the kind of service the user is on, if @Yawe is on a service where the IP is dynamically assigned and probably natted to different users then the problem could be because of another user and not necessarily @Yawe. @Yawe if your on a static IP assignment then you need to check your LAN if not then keep heaping the blame on Orange /Maxwell simiyu mse wrote:
@ Yawe et al,
The 554 error you get is actually an error indicating that your MTA has been blocked. This could be because your IP is sending spam either intentionally or (usually) unintentionally. Your isp therefore no longer trusts your ip and has hence quarantined it, for a while.
This is usually cleared up when you clean and patch up your LAN and whitelist your IP, on the RBL lists or occasionally manually on your ISP's smtp server.
This hardly is the mistake of the isp, rather a lapse in vigilance on LAN security issues.
Hi, I repeat yet again, the IP here is not mine but that of Orange/Telkoms SMTP server therefore it is only them who can clean their IP addresses therefore making your I terminated my lease line service with Orange/Telkom and moved to the better option, now it seems I have no alternative but to also move my domain hosting from them especially now that they are about to lay off 400 employees which from the previous such exercises had tended to remove the workers and leave behind the politicians. Regards Robert Yawe KAY System Technologies Ltd Phoenix House, 6th Floor P O Box 55806 Nairobi, 00200 Kenya Tel: +254722511225, +254202010696 ________________________________ From: simiyu mse <kensimiyu@gmail.com> To: robertyawe@yahoo.co.uk Cc: KICTAnet ICT Policy Discussions <kictanet@lists.kictanet.or.ke> Sent: Fri, 13 May, 2011 9:42:24 Subject: Re: [kictanet] Dirty IPs @ Yawe et al, The 554 error you get is actually an error indicating that your MTA has been blocked. This could be because your IP is sending spam either intentionally or (usually) unintentionally. Your isp therefore no longer trusts your ip and has hence quarantined it, for a while. This is usually cleared up when you clean and patch up your LAN and whitelist your IP, on the RBL lists or occasionally manually on your ISP's smtp server. This hardly is the mistake of the isp, rather a lapse in vigilance on LAN security issues. -- i dislike capital letters +254 722 278 106 _______________________________________________ kictanet mailing list kictanet@lists.kictanet.or.ke http://lists.kictanet.or.ke/mailman/listinfo/kictanet Unsubscribe or change your options at http://lists.kictanet.or.ke/mailman/options/kictanet/robertyawe%40yahoo.co.u... The Kenya ICT Action Network (KICTANet) is a multi-stakeholder platform for people and institutions interested and involved in ICT policy and regulation. The network aims to act as a catalyst for reform in the ICT sector in support of the national aim of ICT enabled growth and development. KICTANetiquette : Adhere to the same standards of acceptable behaviors online that you follow in real life: respect people's times and bandwidth, share knowledge, don't flame or abuse or personalize, respect privacy, do not spam, do not market your wares or qualifications.
On Fri, May 6, 2011 at 9:05 AM, robert yawe <robertyawe@yahoo.co.uk> wrote:
Hi, The problem is not the IP at my end but the IP of the providers SMTP server, they are the only ones who can request for it to be cleared but they are unresponsive,
Then they fail, and the best way to send them a message about that failure is for them to lose your business. I know I have the freedom to move to another provider but does
that really solve the problem of licensed operators not being monitored.
It's a market solution. There is no ISP in the world that is "monitored" by any government entity for running sub-standard production mail servers. That's why there are BLs.
What use is it then to have CCK license providers and then not police them or is it that their only objective is revenue collection? I expect that licensing by CCK of a provider is similar to KeBS placing their mark on a product, an assurance to the public that the particular organisations products and services have been vetted and soon to meet certain set performance levels.
yes, number of cllas dropped, and other metrics, but not compliance to RFCs.
I remember all the Hullabaloo about the DG, aren't some of this issues what should determine the KPIs for the organisation, its executive and finally the board of directors?
no. -- Cheers, McTim "A name indicates what we seek. An address indicates where it is. A route indicates how we get there." Jon Postel
On Thu, May 5, 2011 at 09:46, robert yawe <robertyawe@yahoo.co.uk> wrote:
Hi,
This post has nothing to do with the sewer laid fibre cable but IPs that are treated as being sources of spam.
My ISP has issues with their IP ranges more because of having a wide open smtp server, what recourse do I have with them when they do not resolve the issue?
As them to allocate you and IP which you can then use to run your own SMTP Server (You can get MDaemon Free version to use, or install a Unix one). With that IP (and I hope you have your .KE domain ready) you can then ask then to properly configure MX and rDNS records properly and you're ready to go. Let them fix their SMTP server - sometimes it's not so easy to track where the "wide open sense" comes from, especially with some advanced trojans in the wild. -- Best regards, Odhiambo WASHINGTON, Nairobi,KE +254733744121/+254722743223 _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ I can't hear you -- I'm using the scrambler. Please consider the environment before printing this email.
participants (7)
-
Edwin Onchari -
McTim -
Ochieng Maxwell -
Odhiambo Washington -
robert yawe -
simiyu mse -
Wambua, Christopher