Robert, It seems that you have not been listening to my speeches some of which I have seen your face. First we radically changed our strategy from focusing on BPO to creating internal efficiencies. In internal efficiencies, we look at radical cost savings and local outsourcing that will create more jobs than any other sector within a very short period. Implementation on this end has started in earnet with the shared services platform at the treasury. Much of Government services especially e-procurement will be on line with more emphasies on the mobile platform. E-procurement will create many back-end jobs as well as localized call centers. The local or county call centers will help citizens identify service offering between country and National Government. Without such call centers, we shall be confused for the nextfive years before we demand change of constitution. In e-procurement we likely to create a saving of $1 billion every year (we receive about $300 million in aid when we can create such efficiencies). Hoping the resistance will be less, we need the land Ministry automated. When we reorganized its banking hall and filing, revenue jumped from Ksh. 3 billion to about Ksh. 7 billion estimated to be only 10 - 20% of the potential revenue. The Ministry too will need massive back office operations possibly outsourced. The there is Judiciary which has fully embraced IT. Here they lose in excess of $1 billion every year to fraud in bonding and fines. A fully automated Judiciary will and properly functioning police will bring in excess of $2 billion to Treasury from all manner of fines. Even if we commited $1 billion to salaries of those in the back office, it will be a life changing venture for thousands of our youth. Here we have not said jobs in IT services raging from applications to systems intergration. In the industry take for example agriculture. We shall be able to create greater productivity and cut cost giving rise to more than $5 billion in new revenues. In essence we do not need jobs from out there but once we create enormous capacity in internal efficiencies, BPO, KPO and other ITES will come knocking and by then we shall be exporting expertee to the rest of the continent. Remember from my "candidacy" I said we needed more intra Afroca trade than going out there unprepared. Africa in Business is virgin and we have the obligation to change that. Ndemo.

Hi,

I have just finished reading the following article, link below, and it makes we wonder if we are truly aware of what is happening in the outsourcing arena or whether we are making longer term decisions based on short term expectations.

http://www.silicon.com/technology/it-services/2012/03/27/offshoring-slows-as... 

Regards   Robert Yawe KAY System Technologies Ltd Phoenix House, 6th Floor P O Box 55806 Nairobi, 00200 Kenya

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