Re: [kictanet] KeBS to re-emburse fake phone owners
KBS sticker is not a proof KEBS certification. Downtown in Nairobi you can get any sticker (KEBS, KRA etc) for a song. In my opinion the buck stops with both CCK and KEBS. CCK is mandated to type approve telcom equipments and uses KEBS as an agency to do this. On the other hand KEBS is mandated to ensure that all product sold to consumers meet certain standards. CCK can use another agency if it feels KEBS is not doing a good job. At the same time KEBS can reject any CCK type approved telco product if it is harmful to consumers. ------Original message------ From: S.M. Muraya <murigi.muraya@gmail.com> To: <scmutunga@yahoo.com> Cc: "KICTAnet ICT Policy Discussions" <kictanet@lists.kictanet.or.ke> Date: Tuesday, October 2, 2012 7:34:26 PM GMT+0300 Subject: Re: [kictanet] KeBS to re-emburse fake phone owners Wash, Will also check the box. Have seen KeBS sticker on some boxes. Could have been phones bought at Safaricom (including an IDEOS that was stolen - this should be another thread) had KeBS stickers. Purchased the phone at Westgate (FoneExpress) 3 years ago this December. It came with a Samsung warranty that was honoured to upgrade the OS. The OS upgrade was one of the selling points on the box. We will see how it goes. On Oct 2, 2012 5:03 PM, "Odhiambo Washington" <odhiambo@gmail.com> wrote:
@Muraya,
You appear to be distorting facts. I haven't seen any phone with a KeBS certification. I'll check the phone boxes again today.
Whenever a phone is upgraded, there is never an interference with the IMEI, as it is stored in the NVRAM (I suppose that's the name) and is never part of the OS partition else those of us who install unofficial ROMs on these phones would have lost their IMEIs ages ago.
You sure your phone isn't Smsung? :)
On Tue, Oct 2, 2012 at 4:06 PM, S.M. Muraya <murigi.muraya@gmail.com>wrote:
My phone (with a safaricom line) is KeBS certified but has just been switched off.
Checking the IMEI it is all 000000000....
Also just remembered the OS was upgraded by a Samsung certified vendor - 2 years ago.
Whatever they did, they probably never restored the IMEI while upgrading the OS.
Off to a safaricom shop which will probably refer me to the Samsung Disti [?]
On Tue, Oct 2, 2012 at 3:11 PM, John Gitau <jgitau@gmail.com> wrote:
I'm not sure I understand where KEBS failed. Unless the phones being switched off were actually certified by KEBS.
What we need is proper consumer advocacy/education. For many many things. The consumers should know where to buy proper phones, and maybe some entity like cck should take on the task of educating us (which they do), carriers should ensure the sim is registered and an IMEI registers but they cant be expected to know which are fake/accurate either. in the end the consumer will bear the burden, if only to serve as a lesson. Then someone at our borders obviously fails us.
jgitau
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KICTANetiquette : Adhere to the same standards of acceptable behaviors online that you follow in real life: respect people's times and bandwidth, share knowledge, don't flame or abuse or personalize, respect privacy, do not spam, do not market your wares or qualifications.
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KICTANetiquette : Adhere to the same standards of acceptable behaviors online that you follow in real life: respect people's times and bandwidth, share knowledge, don't flame or abuse or personalize, respect privacy, do not spam, do not market your wares or qualifications.
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the kebs certification process does not mean that kebs checks every single product in the market. infact, certification of many imported goods is done pre- import, by third party companies. so as goods are entering the market, they produce is their certificate from the company that tested their compliance. two issues as we look into the bigger picture: does kebs have capacity to ensure that most goods entering the country meet standards? in the case of mobile phones, are there standards? and then there is the issue of counterfeiting and maybe consumer safety/ anti- counterfeit is the new fronteir in that long war in IP. and in this instance, we know who's winning. 2012/10/2, Isaac Mutunga <scmutunga@yahoo.com>:
KBS sticker is not a proof KEBS certification. Downtown in Nairobi you can get any sticker (KEBS, KRA etc) for a song. In my opinion the buck stops with both CCK and KEBS. CCK is mandated to type approve telcom equipments and uses KEBS as an agency to do this. On the other hand KEBS is mandated to ensure that all product sold to consumers meet certain standards. CCK can use another agency if it feels KEBS is not doing a good job. At the same time KEBS can reject any CCK type approved telco product if it is harmful to consumers.
------Original message------ From: S.M. Muraya <murigi.muraya@gmail.com> To: <scmutunga@yahoo.com> Cc: "KICTAnet ICT Policy Discussions" <kictanet@lists.kictanet.or.ke> Date: Tuesday, October 2, 2012 7:34:26 PM GMT+0300 Subject: Re: [kictanet] KeBS to re-emburse fake phone owners
Wash,
Will also check the box.
Have seen KeBS sticker on some boxes. Could have been phones bought at Safaricom (including an IDEOS that was stolen - this should be another thread) had KeBS stickers.
Purchased the phone at Westgate (FoneExpress) 3 years ago this December. It came with a Samsung warranty that was honoured to upgrade the OS. The OS upgrade was one of the selling points on the box.
We will see how it goes. On Oct 2, 2012 5:03 PM, "Odhiambo Washington" <odhiambo@gmail.com> wrote:
@Muraya,
You appear to be distorting facts. I haven't seen any phone with a KeBS certification. I'll check the phone boxes again today.
Whenever a phone is upgraded, there is never an interference with the IMEI, as it is stored in the NVRAM (I suppose that's the name) and is never part of the OS partition else those of us who install unofficial ROMs on these phones would have lost their IMEIs ages ago.
You sure your phone isn't Smsung? :)
On Tue, Oct 2, 2012 at 4:06 PM, S.M. Muraya <murigi.muraya@gmail.com>wrote:
My phone (with a safaricom line) is KeBS certified but has just been switched off.
Checking the IMEI it is all 000000000....
Also just remembered the OS was upgraded by a Samsung certified vendor - 2 years ago.
Whatever they did, they probably never restored the IMEI while upgrading the OS.
Off to a safaricom shop which will probably refer me to the Samsung Disti [?]
On Tue, Oct 2, 2012 at 3:11 PM, John Gitau <jgitau@gmail.com> wrote:
I'm not sure I understand where KEBS failed. Unless the phones being switched off were actually certified by KEBS.
What we need is proper consumer advocacy/education. For many many things. The consumers should know where to buy proper phones, and maybe some entity like cck should take on the task of educating us (which they do), carriers should ensure the sim is registered and an IMEI registers but they cant be expected to know which are fake/accurate either. in the end the consumer will bear the burden, if only to serve as a lesson. Then someone at our borders obviously fails us.
jgitau
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The Kenya ICT Action Network (KICTANet) is a multi-stakeholder platform for people and institutions interested and involved in ICT policy and regulation. The network aims to act as a catalyst for reform in the ICT sector in support of the national aim of ICT enabled growth and development.
KICTANetiquette : Adhere to the same standards of acceptable behaviors online that you follow in real life: respect people's times and bandwidth, share knowledge, don't flame or abuse or personalize, respect privacy, do not spam, do not market your wares or qualifications.
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The Kenya ICT Action Network (KICTANet) is a multi-stakeholder platform for people and institutions interested and involved in ICT policy and regulation. The network aims to act as a catalyst for reform in the ICT sector in support of the national aim of ICT enabled growth and development.
KICTANetiquette : Adhere to the same standards of acceptable behaviors online that you follow in real life: respect people's times and bandwidth, share knowledge, don't flame or abuse or personalize, respect privacy, do not spam, do not market your wares or qualifications.
-- Best regards, Odhiambo WASHINGTON, Nairobi,KE +254733744121/+254722743223 _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ I can't hear you -- I'm using the scrambler.
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The Kenya ICT Action Network (KICTANet) is a multi-stakeholder platform for people and institutions interested and involved in ICT policy and regulation. The network aims to act as a catalyst for reform in the ICT sector in support of the national aim of ICT enabled growth and development.
KICTANetiquette : Adhere to the same standards of acceptable behaviors online that you follow in real life: respect people's times and bandwidth, share knowledge, don't flame or abuse or personalize, respect privacy, do not spam, do not market your wares or qualifications.
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The Kenya ICT Action Network (KICTANet) is a multi-stakeholder platform for people and institutions interested and involved in ICT policy and regulation. The network aims to act as a catalyst for reform in the ICT sector in support of the national aim of ICT enabled growth and development.
KICTANetiquette : Adhere to the same standards of acceptable behaviors online that you follow in real life: respect people's times and bandwidth, share knowledge, don't flame or abuse or personalize, respect privacy, do not spam, do not market your wares or qualifications.
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The Kenya ICT Action Network (KICTANet) is a multi-stakeholder platform for people and institutions interested and involved in ICT policy and regulation. The network aims to act as a catalyst for reform in the ICT sector in support of the national aim of ICT enabled growth and development.
KICTANetiquette : Adhere to the same standards of acceptable behaviors online that you follow in real life: respect people's times and bandwidth, share knowledge, don't flame or abuse or personalize, respect privacy, do not spam, do not market your wares or qualifications.
-- Grace L.N. Mutung'u (Bomu) Kenya Skype: gracebomu Twitter: @Bomu Website: http://www.diplointernetgovernance.org/profile/GraceMutungu
participants (2)
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Grace Mutung'u (Bomu) -
Isaac Mutunga