Safaricom - Okoa Jahazi
Why/When does Safaricom charge Okoa Jahazi when buying data for another phone line?
Hi Muraya, Add this question to the talk to Safaricom thread. Regards On Feb 20, 2017 5:27 PM, "S.M. Muraya via kictanet" < kictanet@lists.kictanet.or.ke> wrote:
Why/When does Safaricom charge Okoa Jahazi when buying data for another phone line?
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Thanks Barrack. This could be more of a COFEK issue now, factoring no response is forthcoming from Safaricom. Essentially, I purchased a data bundle for an associate & instead of being deducted KES 99 for the 7 day 200MB bundle (as indicated on the Safaricom menu, pricelist), was deducted KES 147. It deducted my account for a debt in the other account, that I was unaware of. Is it part of the Safaricom terms we subscribe to? To act as guarantors for Okoa Jahazi loans we are unaware of, taken by other Safaricom account holders? On Feb 22, 2017 6:32 AM, "Barrack Otieno" <otieno.barrack@gmail.com> wrote:
Hi Muraya,
Add this question to the talk to Safaricom thread.
Regards On Feb 20, 2017 5:27 PM, "S.M. Muraya via kictanet" < kictanet@lists.kictanet.or.ke> wrote:
Why/When does Safaricom charge Okoa Jahazi when buying data for another phone line?
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The Kenya ICT Action Network (KICTANet) is a multi-stakeholder platform for people and institutions interested and involved in ICT policy and regulation. The network aims to act as a catalyst for reform in the ICT sector in support of the national aim of ICT enabled growth and development.
KICTANetiquette : Adhere to the same standards of acceptable behaviors online that you follow in real life: respect people's times and bandwidth, share knowledge, don't flame or abuse or personalize, respect privacy, do not spam, do not market your wares or qualifications.
participants (2)
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Barrack Otieno
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S.M. Muraya