Ali,

Its true, free services could harm competition and distort markets.
Are there zero rated services in Kenya? If I'm not wrong, Wikipedia is free on Safaricom and Orange and Facebook is free on Airtel.

Cdohnio, actually,  ISPs are paid by three parties in the information exchange handshake.  The receiver,  the sender, and the host/content-provider of the information. So I don't see why the content provider should pay twice, first to have pipes connected at their servers,  and for users to access the said content.

Still on openness,  how open is our business environment for existing players to get licenses and for new players to enter the market? I've heard some ISPs complain that they are denied licenses by the regulator, or the licences are too expensive. A case in point being the 4G lisence.