---------- Forwarded message ---------- From: yamanjanl <yamanjanl@yahoo.com> Date: Aug 9, 2007 3:49 AM Subject: [Fikara] African Telecoms Billing And Revenue Management Forum To: Fikara@yahoogroups.com African Telecoms Billing And Revenue Management Forum Event Registration Register online or Call: Customer Services Tel: +44 (0) 20 7017 7483 Email: registrations@iir-telecoms.com Mon 03 Sep 2007 - Fri 07 Sep 2007 Cape Town International Convention Centre, Cape Town, South Africa Building on the resounding success of IIR's 3rd Annual African Telecoms Billing and Revenue Management Forum in September 2006, IIR is delighted to announce the dates and venue for the 2007 event. Join us this September in Cape Town and benefit from an event offering 5 focused days of conference and seminar sessions addressing. The event will bring together leading operators and operators to address commercial address the specific Revenue Management and Billing challenges currently being faced by African Telecoms Operators and Service Providers. The event attracted 120 delegates from across the African continent and Gulf States last year. This forum presents an invaluable opportunity to hear real-world experiences in a series of cutting- edge case studies and workshops led by African and European Operators. The weeklong event offers two back-to-back conferences: the format is fully flexible allowing delegates to attend either the full five days to gain a complete overview of Billing and Revenue Assurance/Management strategies or individual conference days depending on their particular professional interests. Who Will Attend?The conference is specifically designed for: Decision-makers from fixed, mobile, prepaid, post paid, Internet, broadband and convergent Operators from EMEA, with responsibility for: Billing / Prepaid * Customer Care / CRM * IT/MIS/ICT/Mediation * BSS / OSS Implementation * Systems Development * Network Engineering * Finance / Accounting / Audit * Revenue Assurance and Fraud Management * Interconnect / Partner Administration« Business Strategy / Development * Pricing, Rating, Marketing and Sales Regulatory agency executives and senior government officials with oversight for the regulatory framework within the telecom industry Senior banking executives with responsibilities for managing lending and financing activities to the telecom industry Legal practitioners, external auditors, management consultants and risk management experts serving the telecom industry Key PresentationsKey topics to be addressed include: Developing A Successful Billing System Implementation Strategy: Creating A Benchmark For Implementation And Project Management Best Practice Exploiting Prepaid Recharge Mechanisms To Maximise Revenues By Boosting Both Customer Acquisition And Retention Examining How The Increased Convergence Of Telecoms With Other Industry Sectors Will Impact Key Revenue Protection Functions Like Billing, Revenue Assurance And Fraud Management Deploying A Prepaid Charging System To Effectively Deliver Prepaid Content And Next Generation Services Developing Mobile Banking Services To Generate New Revenue Streams Understanding Why It is Essential For African Operators To Move Beyond Revenue Assurance To Revenue Management To Successfully Respond To Emerging Requirements Of A Fast-Paced And Increasingly Convergent Telecoms Market Addressing The People Factor In Revenue Assurance And Billing – Finding, Retaining And Training Staff With The Appropriate Skills Setting Key Performance Indicators (KPIs) To Benchmark And Quantify The Performance Of Your Revenue Assurance Strategy Developing A Successful Revenue Assurance Solution Implementation Strategy: Creating A Benchmark For Implementation Best Practice Understanding How To Structure An RA Team And Where To Position It Within The Company For Maximum Benefit Addressing The Challenges Of Managing Revenue Assurance For Prepaid Services Minimising Cost And Revenue Losses Incurred By African Operators Through Infrastructure Failure, Damage And Theft Key speakers include: Susan Burger, Group Revenue Assurance & Interconnect Manager, MTN Group Albert Salima, Billing Manager, Celtel Zambia Ehtisham Rao, Director Billing, Mobilink Ebele Eghobamien, HOD Wholesale Billing Services, Revenue Management Division, Celtel Nigeria Andreas Krebs, Senior Product Manager, Partnering & Innovation, O2 Germany Bernard Wole Ilori, Manager, Revenue Assurance and Fraud Management, Globacom Mike Nelson, Specialist, Business Analysis, Telkom SA Dennis Baguyo, Senior Billing Manager, Celtel Group Henry Whyte, General Manager/Revenue Assurance, Ghana Telecommunications Johnson Bareyei, Head Billing and Customer Management, Topcom Nigeria Syed Thameen, Revenue Assurance Manager, Celtel Uganda Elliot Mashumba, Service Risk Manager, Econet Wireless Johan de Wet, Senior Manager, Revenue Assurance and Accounting, Group Finance, Telkom SA http://www.iir-events.com/IIR-conf/Telecoms/EventView.aspx? EventID=1082&SearchResult=http%3a%2f%2fwww.iir-events.com%2fIIR-conf% 2fSearchEvents.aspx __._,_.___