On Fri, 10 Jul 2020 at 17:03, Victor Kapiyo via kictanet < kictanet@lists.kictanet.or.ke> wrote:
Hi Listers
I saw someone complaining about sim swap fraud online. Other than users being advised to call Safaricom customer service, would anyone know what the Communications Authority is doing about this?
Also, has anyone ever tried to do a Mpesa paybill reversal successfully. Seems like the reversal service does not work for payments made to businesses and well, tunaomba Serikali.
If the reversal is initiated by the receiving merchants, it works smoothly. But the customer cannot reverse for obvious reasons. ______________________ Mwendwa Kivuva, Nairobi, Kenya https://www.linkedin.com/in/mwendwa-kivuva
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